Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Kareen Turner

"Trey was a tremendous help to us. Any questions we had, my husband would reach out to Trey and he almost always had the answer. If he didn't, he'd call back quickly with the answer. We really ...Trey was a tremendous help to us. Any questions we had, my husband would reach out to Trey and he almost always had the answer. If he didn't, he'd call back quickly with the answer. We really appreciated his help-no hesitation on his part to do his best for us. He seemed to help speed things along so we were able to close sooner than expected."

Butch Payton

"Austin provided professional advice and insight to getting our loan completed in a very timely manner! He was a pleasure doing business with!!"

Angela Perry-Aikens

"Kasondra was absolutely AMAZING! She was professional, personable and made my experience totally worry free! I am quite pleased with the entire team. Everyone was equally poised and professional in ...Kasondra was absolutely AMAZING! She was professional, personable and made my experience totally worry free! I am quite pleased with the entire team. Everyone was equally poised and professional in handling my refinancing needs. I will be sending more people once am done with everything!"

Edwin Barber

"Ari demonstrated exceptional professionalism and it was a pleasure collaborating with her. I believe she is deserving of a five-star rating. Her attention to detail was unparalleled. Thank you very ...Ari demonstrated exceptional professionalism and it was a pleasure collaborating with her. I believe she is deserving of a five-star rating. Her attention to detail was unparalleled. Thank you very much."

Levi Osmondson

"Outstanding Service and Support! We can’t say enough wonderful things about our experience with Jeff at Rocket Mortgage! From start to finish, he made the entire home loan process smooth, stress-free,...Outstanding Service and Support! We can’t say enough wonderful things about our experience with Jeff at Rocket Mortgage! From start to finish, he made the entire home loan process smooth, stress-free, and even enjoyable. Jeffrey was incredibly knowledgeable, patient, and proactive—always taking the time to explain every detail and answer all our questions. We felt fully supported and confident throughout each step. Communication was top-notch; we were never left waiting or wondering what came next. Thanks to Jeff’s dedication and expertise, we secured a great loan and closed on our new home faster than we imagined. It truly felt like we had someone in our corner who cared as much about our success as we did. We highly recommend Jeff and Rocket Mortgage to anyone looking for a trustworthy, responsive, and genuinely caring mortgage professional. Thank you for helping make our dream home a reality! — Levi and Lenae"

Bob Pickett

"Brandon was great. He helped us make the most of our loan experience. He studied our financial situation and was able to provide us with the most financially sound way to maximize our loan proceeds....Brandon was great. He helped us make the most of our loan experience. He studied our financial situation and was able to provide us with the most financially sound way to maximize our loan proceeds. He was very professional and always did what he said he was going to do. Highly recommend his expertise for anyone needing to refinance their loans."

Joe Grisham

"We are retired military. We found a house south of Houston that was ideal and near our family that had already settled in the area. The seller had created a very demanding and inflexible time ...We are retired military. We found a house south of Houston that was ideal and near our family that had already settled in the area. The seller had created a very demanding and inflexible time schedule. Our bank had offered a mortgage application through offices on the West Coast. Communications over that distance were not going to work. Michael Lupia made it happen. He was local, available over the phone, email or text any time. It turned out that is what it took. On Friday afternoon he e-mailed us a detailed list of documents required for the VA loan application. By Saturday the application was ready to be e-signed. Mike worked directly with our Realtor and the Title Company to coordinate the process and keep us informed of exactly what to do next. We got through the Contract signing, Inspection, VA requirements, Appraisal and Closing on a very tight schedule. Mike is very personable. He supported us across the Closing table and after gave us links to instructions on Exemptions. A few days later the county said everything was in order and exemption applications accepted. Joe and Barbara Grisham"

Aye Zayar

"Mason has been very helpful, responsive, attentive, and highly insightful since the beginning of our loan journey. Without Mason, we would not have made it this far. His professionalism, ...Mason has been very helpful, responsive, attentive, and highly insightful since the beginning of our loan journey. Without Mason, we would not have made it this far. His professionalism, accountability, trustworthiness, and dedication were truly exceptional throughout the entire process."

Maria Garcia

"I want to sincerely thank Angelina for helping make my dream of owning a home come true. She supported me through every step of the process and took the time to answer all of my questions clearly and ...I want to sincerely thank Angelina for helping make my dream of owning a home come true. She supported me through every step of the process and took the time to answer all of my questions clearly and patiently. Whenever I needed to talk or had a concern, she was always available and willing to help. More than just a loan officer, Angelina became a trusted guide and even a friend throughout this journey. She truly cares about her clients and works hard to make sure everything goes as smoothly as possible, without complications. Thanks to her dedication, professionalism, and kindness, the entire experience was much easier and more positive than I ever imagined. Without a doubt, for me she is a 100/100, and I will always be grateful for everything she did to help me achieve this important milestone in my life. I highly recommend her to anyone looking to buy a home. With gratitude, Maria E Garcia"

Edward Sierra

"Smooth transaction, knowledgeable, took time to explain any concerns. Any questions Jose was a phone call away ready to assist me. Very happy with the entire transaction with MyQ. Jose is a keeper."