Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 255 of 374
Richard Balzer Sr

"The process of obtaining the loan was quicke, easy and dealing with Colin was a pleasure, he was very nice, knowledgable and spent all the time I needed to complete the information to submit. (sorry ...The process of obtaining the loan was quicke, easy and dealing with Colin was a pleasure, he was very nice, knowledgable and spent all the time I needed to complete the information to submit. (sorry for the spelling errors}"

Susan Wagoner

"Jack was very patient, helpful and knowledgeable about every aspect of getting this loan. Older clients are not used to all the texts and emails and he stuck with me to the end. He is a great asset ...Jack was very patient, helpful and knowledgeable about every aspect of getting this loan. Older clients are not used to all the texts and emails and he stuck with me to the end. He is a great asset to your company."

Mary Williams

"We have worked with several individuals through our life but this experience with Mike was by far the absolute best. Mike was very informative, patient, knowledgeable and was compassionate. He was ...We have worked with several individuals through our life but this experience with Mike was by far the absolute best. Mike was very informative, patient, knowledgeable and was compassionate. He was connected from the beginning and throughout the entire process. We admire his professional and would recommend Mike to anyone for guidance or help securing a loan. Keep up the great work and thank you so much for taking care of us."

Jaime Muro

"Sabreen was super awesome from the start very knowledgeable and patient with us especially when I called for updates and the million questions we had. She explained everything to us clearly and made ...Sabreen was super awesome from the start very knowledgeable and patient with us especially when I called for updates and the million questions we had. She explained everything to us clearly and made sure we understood every step of the home buying process which was important to us since we were first time home buyers. she had awesome communication skills and always called to check up on us thru out the whole process. We hope we have the pleasure to work with her again in the future if we need to."

Jeremy Landes

"She persistently solved all problems to help us get a loan on time and with none of the extra charges we might have had to pay if she had not advocated for us behind the scenes. She's doing great ...She persistently solved all problems to help us get a loan on time and with none of the extra charges we might have had to pay if she had not advocated for us behind the scenes. She's doing great work."

Endia Coner

"Thank you so much Elisa for making my experience with Rocket Mortgage a great one! After my last experience with another Mortgage company I was ready to give up because I had lost trust and honesty ...Thank you so much Elisa for making my experience with Rocket Mortgage a great one! After my last experience with another Mortgage company I was ready to give up because I had lost trust and honesty for large companies out there. But Elisa reached out to me out of no where and I took that as sign from God to go with this company and I'm so happy I did. Great customer service and people skills (as my dad would say). Very professional and caring and in today's world that's so important to have. She was with me throughout this entire process even when she turned me over to the closing team. She was still there in the background making sure I was okay with everything and that I understood every process. And to me that's what I call Excellent Customer Service. I'm forever grateful. Endia Coner"

Daryl Lienhart

"To say we had a great experience with our refinance is an understatement!!! I’ve always been weary of larger companies but took a chance once we spoke with, Cimo. He genuinely cared about our ...To say we had a great experience with our refinance is an understatement!!! I’ve always been weary of larger companies but took a chance once we spoke with, Cimo. He genuinely cared about our experience and is clearly passionate about his career and the company he works with. The communication was better than we could have asked for and he pushed our closing back twice just to make sure we got the LOWEST possible rate, as they were changing daily! We are so happy with our experience in its entirety and the follow up support we’ve received from Rocket Mortgage is so impressive! We are so happy that we chose to work with them and we now refer anyone looking to refi!!"

Gregory Miles

"Samuel was outstanding to work with throughout my Rocket Mortgage approval process. He was responsive, knowledgeable, and patient, taking the time to explain each step clearly and thoroughly. Having ...Samuel was outstanding to work with throughout my Rocket Mortgage approval process. He was responsive, knowledgeable, and patient, taking the time to explain each step clearly and thoroughly. Having stated this, his professionalism and steady guidance made what could have been a stressful process feel manageable and efficient. Therefore, I truly appreciated his support and would recommend him without hesitation."

John Meighen

"Levi was extremely helpful and on top of the whole process. He answered every question I had and was pushed everything through so quickly!"

Michelle Edwards

"In a market as competitive as Orange County, speed and execution matter. Frank's team delivered both at an exceptional level. With Frank's team we secured our second home purchase, our first being in ...In a market as competitive as Orange County, speed and execution matter. Frank's team delivered both at an exceptional level. With Frank's team we secured our second home purchase, our first being in the Bay Area with a different officer, and this time around by far was the smoothest, quickest turnaround. My husband and I like to act quick, and Frank and his team managed to somehow exceed it. Special shout out to Summer for being an absolute powerhouse. She felt like the captain of the team, making sure we knew what to do, when to do it and where, checking in when items needed movement and made sure every piece was rolling. Her drive and persistence to get everything done is what helped us close within a VERY short escrow period. Without her, this wouldn't have happened at the pace it did. Alongside Summer, Frank made sure we were set up to succeed, helped point out potential speed bumps in underwriting and made sure we were equipped and prepared to act quick if those speed bumps did occur. We felt extremely looked after and really lucky to have been connected with Frank and his team, and highly recommend working with them if you want to be ahead of those you may be competing with in the market, and are looking for a solid team that can actually get things done. Frank and his team operate at a level of speed, coordination, and execution that's hard to find and it made all the difference. Huge thank you."