Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 254 of 460
Phillip Hesselgrave

"Knowledge, patience, understanding, being personable and esponding in a timely manner all way beyond what was ordinarily expected."

Amanda Wilson

" I wanted to send some feedback about my experience with Ali's direct report, Marcus. I do not often write reviews, so I am writing this in hopes that this will be seen, and forwarded to his ... I wanted to send some feedback about my experience with Ali's direct report, Marcus. I do not often write reviews, so I am writing this in hopes that this will be seen, and forwarded to his colleagues as an example of how putting in the time to be friendly and responsive really makes a huge difference for the end user. I started with Rocket Mortgage, against the advice of almost everyone I spoke with, and Marcus was very responsive. For this reason, when I went under contract on a home in Panacea, Fl. I decided to stay with Rocket Mortgage, as Marcus seemed to make the process seamless. My realtor was very weary of my decision, due to some past experiences she had working with Rocket Mortgage. However, the process went more smoothly than I could have imagined, and both Marcus and Monica were fantastic. We made it to closing day with no problems! We packed, and were ready for our new home and next adventure. Sadly, on the way to closing, I received a call that made my heart drop. Our soon to be home, where we were so happy to be, had burned to the ground the night before. As horrible as this was, Marcus was not only respectful of the emotional grief that I was feeling at the time, but was kind and ready to assist me once I started the house hunt again. This experience with Rocket Mortgage not only changed my opinion of working with a large company, but also completely changed the opinion of my realtor too. Once we started looking at other homes, she even mentioned how great this team was and made the process a breeze. She now has a great opinion of working with Rocket Mortgage, and with all of her clients on a day to day basis, this really impacts business as a whole, even for a large company. We are now under contract for another home, and have enjoyed working with Marcus again. We have thus far received the same high level of service, and I would now recommend Rocket Mortgage to anyone searching for a home. Please ensure that Marcus and Monica receive recognition for their contributions to Rocket Mortgage as a whole. This is what makes a customer success story. "

Geraldine Nabwe

"Chad, you are awesome and amazing! Easy to work with, very professional and detail oriented. We send our clients to Chad because we know they are in good hands!! Thank you for all the hard work and ...Chad, you are awesome and amazing! Easy to work with, very professional and detail oriented. We send our clients to Chad because we know they are in good hands!! Thank you for all the hard work and efforts you put in to get our clients to a successful closing ~ Realtor® Monah"

meriam ratcliffe

"Hayden helped us with our refinancing, he is very with all my questions at any time of the day, he’s very polite and redpectful, i would love to have him again to help when i do need help again, and i...Hayden helped us with our refinancing, he is very with all my questions at any time of the day, he’s very polite and redpectful, i would love to have him again to help when i do need help again, and i sm proud to recommend him to my friends and family that needs assistance in this bussiness thank you and i apologize for any typo because i just had an eye surgery"

Pablo Pissanetzky

"Sean was very knowledgeable and extremely patient understanding my specific needs. Truly a rock(et) star!"

Jonathan

"Brendan was/is excellent! And I just saw his picture. His beard looks pretty "stealthy" also!🧔 I've considered myself very blessed by ALL of the people that I've come into contact with at Rocket! 🚀"

Jina Jackson

"My experience with Zach was very pleasant. He was able to assess my needs and provided excellent service!"

Giovanni Lovasco

"Hermon’s attention to detail, professionalism, and custom service is just a few reasons why I would recommend him for my home loan needs. Hermon continually surpassed our expectations as a home lender...Hermon’s attention to detail, professionalism, and custom service is just a few reasons why I would recommend him for my home loan needs. Hermon continually surpassed our expectations as a home lender and went out of his way multiple times to explain the process and help us maximize our purchasing power. My wife and I are first time home buyers so everything was so foreign to us but Hermon did an exceptional job at helping us throughout. He is highly recommended!!"

Franchiska Garrett

"Weber is amazing! He developed a longstanding relationship with his clients by getting to know them and keeping them updated throughout the entire process. Weber made the loan process easy and with ...Weber is amazing! He developed a longstanding relationship with his clients by getting to know them and keeping them updated throughout the entire process. Weber made the loan process easy and with his easy going manner allows the client to feel comfortable with a large organization as Rocket"

Courtney Orgeron

"Austin is, without a doubt, amazing at what he does. He has gone above and beyond to help me get my refinance done. He always responds to my questions very quickly and if he can't answer them, he will...Austin is, without a doubt, amazing at what he does. He has gone above and beyond to help me get my refinance done. He always responds to my questions very quickly and if he can't answer them, he will ask someone who can. He has put me at ease by explaining every step of the process. Anyone looking to refinance would be lucky to have Austin to help them through."