Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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David Scott

"My home equity loan in April is the third time I've done business with Rocket, and as always the service was prompt, professional, and friendly. Tom was very knowledgeable and helpful, and was very ...My home equity loan in April is the third time I've done business with Rocket, and as always the service was prompt, professional, and friendly. Tom was very knowledgeable and helpful, and was very informative throughout the process. Tom and the entire Rocket organization are absolutely the best, and I highly recommend them."

Robert Springer

"Jake was very kind and understanding of my current situation with my with passing recently leaving me with a single income to manage all of my responsibilities. Jake was able to establish a refinance ...Jake was very kind and understanding of my current situation with my with passing recently leaving me with a single income to manage all of my responsibilities. Jake was able to establish a refinance that would allow me to keep my home so I could continue to help with my aging mother and disabled sister. It was a huge relief and one I would certainly give Jake more stars if I could."

Sondra Houser

"Heath was very friendly and social and not just like talking to a computer. He was genuinely interested in what was going on in my neck of the woods and with my family and was quick to respond to any...Heath was very friendly and social and not just like talking to a computer. He was genuinely interested in what was going on in my neck of the woods and with my family and was quick to respond to any issues and to help make our refinance smooth!"

Gordon Jackson

"Clay made this experience simple, dealing with Rocket overall has been excellent. There were few delays and all of my questions were answered quickly. Clay was available when I needed him not just ...Clay made this experience simple, dealing with Rocket overall has been excellent. There were few delays and all of my questions were answered quickly. Clay was available when I needed him not just 9a to 5p. I was always well informed about the next steps by Clay and the Rocket Mortgage Portal."

jomayo Seward

"First of all I would like to thank rocket mortgage as a whole group! Cecelia upheld a level of profession throughout the whole process. Keeping me updated on every level of the process and making me ...First of all I would like to thank rocket mortgage as a whole group! Cecelia upheld a level of profession throughout the whole process. Keeping me updated on every level of the process and making me feel extremely comfcomfortable with any and every questions or concerns I had. The process all the way up to closing was stress free and made convenient for the refinancing. I would recommend friends, family and colleagues to work with rocket mortgage and directly with Cecelia. Thank you Cecelia and rocket mortgage with allowing me to pursue my dreams!"

Phil Weiss

"Jennifer was always responsive and helpful throughout the process. I appreciated knowing that she was there to answer my questions at any time. When there was a concern with the final loan documents, ...Jennifer was always responsive and helpful throughout the process. I appreciated knowing that she was there to answer my questions at any time. When there was a concern with the final loan documents, Jennifer worked diligently to correct them and ensured our signing was completed on time."

Bill Nofi

"Michael was excellent to work with on my mortgage. He made the process simple and explained everything. Good communication and a professional yet fun attitude."

Cindy Murphy

"Adam was extreme patient with my lack of technical knowledge and walked me through every step with professional patience and just enough shared humor to keep me from giving up. Thank you"

Mary Stejskal

"Jose was very helpful to me when Joey Smith-Rood was away on vacation."

Jennifer Chen

"I had an excellent experience working with Asia throughout the home financing process. From day one, he was incredibly knowledgeable, responsive, and truly had my best interests in mind. He took the ...I had an excellent experience working with Asia throughout the home financing process. From day one, he was incredibly knowledgeable, responsive, and truly had my best interests in mind. He took the time to walk me through every option and thoughtfully explored different scenarios to make sure I received the most benefits possible. Asia was very patient with all of my questions and made what could have been a stressful process feel smooth and manageable. I’m so grateful for his guidance and highly recommend him to anyone looking for a trustworthy and supportive loan professional."