Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Judy Bohardt

"Ethan was wonderful! We discussed different ways to get a loan to enable me to save money each month. He was always there when I needed to talk to him about any problems I was encoutering getting all ...Ethan was wonderful! We discussed different ways to get a loan to enable me to save money each month. He was always there when I needed to talk to him about any problems I was encoutering getting all the information needed fo.r my loan"

Connie Johnson

"Lisa was amazing. She made sure the process was quick and made it easy to understand what was needed and when. Would recommend her to anyone seriously looking for a new home."

Richard McGowan

"Addulah was great! His customer service was fantastic and he answered all my questions. He guided me through the process with ease and I felt like he was truly interested in helping me with my ...Addulah was great! His customer service was fantastic and he answered all my questions. He guided me through the process with ease and I felt like he was truly interested in helping me with my financial needs. I'm glad he was my first contact with this process!"

Yilian Lopez

"Jose is the person who helped me buy my dream house, he was professional and cooperative all the way through the process. He kept me updates in every step of the way and I can't be more satisfied with...Jose is the person who helped me buy my dream house, he was professional and cooperative all the way through the process. He kept me updates in every step of the way and I can't be more satisfied with his service. 100% will recommend him to all my friends and family always."

Andy Everitt

"Brett was with us every step of the way, and has a great customer focus mentality. He was particularly good at being a single point of contact when we had questions throughout the process. Rocket ...Brett was with us every step of the way, and has a great customer focus mentality. He was particularly good at being a single point of contact when we had questions throughout the process. Rocket Mortgage uses a specialist-based process so you deal with multiple people which can get confusing sometimes, and Brett stood out a answering any questions we had. He resolved the only issue we had quickly, and drove accountability on his team."

Jeanmarie Tari

"Sam was wonderful from the first phone call until the day of the closing! He made the process seamless! He was extremely thorough, helpful and kind. I would give him more than 5 stars if I could! So ...Sam was wonderful from the first phone call until the day of the closing! He made the process seamless! He was extremely thorough, helpful and kind. I would give him more than 5 stars if I could! So glad to be on the road to being debt-free!"

Nicholas Anderson

"Kathy was great during the whole process! Super helpful ad patient to answer my thousands of questions and also patient when I was holding my crying baby with me :D At the end my refi rate/cost was ...Kathy was great during the whole process! Super helpful ad patient to answer my thousands of questions and also patient when I was holding my crying baby with me :D At the end my refi rate/cost was even better than what we originally discussed. Thank you so much Kathy!"

Hank Aaberg

"I have had the most superlative experiences with Ms Argon as usual she has done a superb job. I recommend her to anyone who will listen. Knows her job and the laws and everything else. She is very ...I have had the most superlative experiences with Ms Argon as usual she has done a superb job. I recommend her to anyone who will listen. Knows her job and the laws and everything else. She is very customer Oriented and tech the work how to do business. Thank You. Twice I’ve had the pleasure of her help. Hank Aaberg"

Marley Akonnor

"My wife and I are first-time homebuyers, and we can’t say enough good things about our experience working with Mike Archer as our Mortgage Loan Officer. From day one, Mike was incredibly ...My wife and I are first-time homebuyers, and we can’t say enough good things about our experience working with Mike Archer as our Mortgage Loan Officer. From day one, Mike was incredibly knowledgeable, patient, and transparent—exactly what we needed navigating such an important decision. He had no problem running various loan scenarios for us until we found one that we were completely comfortable with. We especially appreciated how upfront he was about the interest rate from the start, and how hard he worked behind the scenes to help us retain the lowest rate possible while the market was in flux. Mike was always easily accessible—happy to answer simple questions over text, or hop on the phone when we needed to dive deeper into more complex topics. His calm and reassuring demeanor consistently put us at ease and helped reduce the stress of an otherwise complicated and often nerve-wracking process. What truly stood out is that Mike approaches this work with the heart of a family man—bringing a lot of empathy and genuine care to every conversation. He willingly shared helpful nuggets from his own experiences as a homeowner and parent, which made us feel even more supported and understood along the way. Mike was also proactive about keeping us on track—making sure we hit every milestone so that our loan stayed on pace for our closing date. When our seller requested that we close a day early, Mike and his team seamlessly adjusted and made it happen without any stress on our side. By the end of this process, we didn’t just view Mike as our Loan Officer—we viewed him as a friend. The fact that he even came to our closing to celebrate with us speaks volumes about the kind of person and professional he is. If you’re looking for a Mortgage Loan Officer who is honest, diligent, accessible, and genuinely invested in your success, we wholeheartedly recommend Mike Archer. We’re so thankful we had him by our side on this journey! -Marley"

Bill Fenwick

"Always quick to respond and great to work with."