Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 264 of 527
Janice Robinson

"How do you say thank you for making this experience so easy, even when you are not sure that things will work out for you the best way, but this team was on point for any and all questions or concerns...How do you say thank you for making this experience so easy, even when you are not sure that things will work out for you the best way, but this team was on point for any and all questions or concerns that I may have had or even thought about. Ken explained why it would be a good decision to refinance my home to be able to live a more fruitful life and to pay off debts and have some cash in the bank. I can even take myself out to a fancy dinner once or twice a year. Thank you, Rocket Mortgage, you were great!"

Lorri Zelman

"Matthew made it all easy for me! He was incredibly knowledgeable and able to answer all my questions, and he was helpful, kind and patient. He made a somewhat arduous process fun, treating me like a ...Matthew made it all easy for me! He was incredibly knowledgeable and able to answer all my questions, and he was helpful, kind and patient. He made a somewhat arduous process fun, treating me like a person and not a number. He was responsive and worked through step by step what was needed until the end. I would highly recommend him!"

Catherine Matthews

"Mr. Will is very nice and really worked hard to get our interest rate down for our mortgage. We appreciate his help and are glad to work with him in the future. We definitely recommend him to anyone ...Mr. Will is very nice and really worked hard to get our interest rate down for our mortgage. We appreciate his help and are glad to work with him in the future. We definitely recommend him to anyone looking for some mortgage help!"

Jeffrey Brown

"Cayley was outstanding to work with! She was always extremely responsive and knowledgeable! If she needed clarification on a question I had, she went and found the right person and put me in touch ...Cayley was outstanding to work with! She was always extremely responsive and knowledgeable! If she needed clarification on a question I had, she went and found the right person and put me in touch with them. She did not , simply, tell me something just to tell me something. I can be a difficult client and Cayley never got frustrated or short with me! She was fantastic through the entire process! 5 stars!!!"

Melissa Austin

"Paige was knowledgeable and friendly and very quick to respond."

Joe West

"My home sale had multiple delays (not caused by financing). Macky always seemed to be a step ahead of the process. Every time I called him to ask a question or to inform him of new events, he had ...My home sale had multiple delays (not caused by financing). Macky always seemed to be a step ahead of the process. Every time I called him to ask a question or to inform him of new events, he had already taken the necessary steps to ensure that there were no delays. My closing went off without a hitch."

Max Zakzun

"⭐️⭐️⭐️⭐️⭐️ "Same Chad, Next-Level Experience!" I worked with Chad for years when he was an independent broker, and he was always my go-to. So, I’ll admit—I was a little hesitant when he told me he was...⭐️⭐️⭐️⭐️⭐️ "Same Chad, Next-Level Experience!" I worked with Chad for years when he was an independent broker, and he was always my go-to. So, I’ll admit—I was a little hesitant when he told me he was joining the executive team at Rocket Mortgage Local. I wasn’t sure what to expect with a bigger brand behind him. Let me just say… I’m blown away. From day one, the process was seamless. My client was approved lightning fast, and I was kept in the loop every step of the way. I never had to chase updates or wonder where things stood—Chad’s communication was spot on. The loan was ready well before closing, and for once, we were the ones telling everyone else to catch up. Chad was amazing as always, and now with Rocket’s power behind him, it’s like having a luxury pit crew in your corner. Can’t wait to do the next deal!"

melissa cassidy

"Austin was knowledgeable, quick to answer questions and made everything seamless."

Barbie Belton

"We have used rocket at least twice prior to our new purchase. She is the reason we decided to use Rocket for the 3rd time. She is knowledgeable, pleasant, kind and very thorough. She made sure all ...We have used rocket at least twice prior to our new purchase. She is the reason we decided to use Rocket for the 3rd time. She is knowledgeable, pleasant, kind and very thorough. She made sure all our paper work was done, correctly and that anything and everything was covered so we would have no issues in underwriting. She is an amazing asset and a wonderful mortgage banker. 10 out of 10 would recommend."

Kathleen Hughes

"Ivan Jiminez was very helpful to me throughout the process of this refinance. Several times I had to call him because there was something in my to do list that I didn't understand and he was able to ...Ivan Jiminez was very helpful to me throughout the process of this refinance. Several times I had to call him because there was something in my to do list that I didn't understand and he was able to help me resolve the problem and move forward. I really appreciated his assistance."