Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 264 of 460
Stalin Pena
Stalin Pena

Stalin Pena
Rocket Mortgage
4 Reviews
Alberto Reyes

"We gave all his support, gave us optimism always finding a solution."

Hannah Porter
Hannah Porter

Hannah Porter
Rocket Mortgage
4 Reviews
Douglas Murawski

"Very professional, always answers the phone with a pleasent voice. If she does not know the answer to a question she gets your information or promptly has someone else get back to you. It has been a...Very professional, always answers the phone with a pleasent voice. If she does not know the answer to a question she gets your information or promptly has someone else get back to you. It has been a pleasure working with Hannah."

Joshua Powell
Joshua Powell

Joshua Powell
Rocket Mortgage
4 Reviews
Teresa Powell

"Joshua, Just a few notes of feedback for you based on my interactions with you to refinance my home. This was not my first interaction with Rocket, but it was my first chance to work with you as my ...Joshua, Just a few notes of feedback for you based on my interactions with you to refinance my home. This was not my first interaction with Rocket, but it was my first chance to work with you as my banker. Let me say up front, “Job well done.” Now, let me explain why. After a lifetime of leadership opportunities in service to our nation, I have learned to use a proven concept when looking at big decisions. I consider the evidence. I make my decision. Then, I challenge someone whom I can trust to “convince me I’m wrong.” It doesn’t matter how many times they fail. What matters is when they succeed, because that keeps me from making the wrong decision in critical situations. Consider the following example. As I looked to refinance my home, I was not inclined to consider using the Veterans Administration (VA) loan opportunities. However, my inclination was based on strongly held beliefs that were masquerading as facts in my mind. You had two options. You could just accept my inclination to ignore VA loans. Alternatively, you could find the best deal for me (including VA options) and then convince me why it was the best deal. At the end of the day, I accepted a VA loan because you presented a logical, cogent, fact based argument for my consideration. I believe that your success in the example above is based on a key attribute that is critical in your line of work. You apparently have a well-developed ability to listen and understand what your clients are asking. Then instead of just dismissing your client’s concerns, you find a way to address those concerns and to communicate with them. In short, it seems you “connected” with me as a partner in my journey, not just as a service provider. Another thing that I really appreciated was your responsiveness. As we took this journey to refinance my home, I came up with questions for which you couldn’t have had immediate answers. You took another approach that I have valued in the past. You had the integrity to admit that you needed to take a moment to look at it. Then you always quickly got back to me with a thoroughly researched response. In my mind, you exemplify exactly the type of individual that I would hire to work in my business. So thank you for the way you interacted with me during this process and making it quick and easy. Respectfully Jim PS. I rated you as “Excellent” only because there wasn’t a “Superior” option in the Likert Scale."

Zack Rababeh
Zack Rababeh

Zack Rababeh
Rocket Mortgage
4 Reviews
Lavern Wood

"Very satisfied with his work and the ending ex"

Strahinja Radosavljevic
Strahinja Radosavljevic

Strahinja Radosavljevic
Rocket Mortgage
4 Reviews
Elizabeth Carter

"He was great! Gave me a lot of great advice and set me off on a great path to becoming a first time home buyer. I highly recommend!"

Estevan Ramirez
Estevan Ramirez

Estevan Ramirez
Rocket Mortgage
4 Reviews
Blake Whichard

"Estevan is amazing! He works with you and explains in detail so your home buying is a breeze! Highly recommend using him. I've had smooth help working with him! 5 STARS!"

Jonathan Reitz
Jonathan Reitz

Jonathan Reitz
Rocket Mortgage
4 Reviews
Ashley Higginbotham

"Jonathan made the home buying process seamless for our mutual client. He responded promptly and answered all questions. His knowledge is greatly apperciated."

Daylen Reyes
Daylen Reyes

Daylen Reyes
Rocket Mortgage
4 Reviews
cathy

"Daylen was GREAT! He was always polite, patient, courteous and helpful. From the beginning he helped and explained every step in the process. he was always accessible to us and quick to return our ...Daylen was GREAT! He was always polite, patient, courteous and helpful. From the beginning he helped and explained every step in the process. he was always accessible to us and quick to return our emails or calls. he is a great asset to your company. Our geat thanks!"

Bradford Rice
Bradford Rice

Bradford Rice
Rocket Mortgage
4 Reviews
Patty Blair

"Bradford has assisted my husband and I with both personal home loans and investment houses. His service and dedication are among the top three customer service experiences in my lifetime including ...Bradford has assisted my husband and I with both personal home loans and investment houses. His service and dedication are among the top three customer service experiences in my lifetime including two other premier companies USAA and Charles Schwab! The on-line banking hands down beats the hassles and time to close as compared to our local banks! The rates are competitive too! You will be in good hands working with Bradford and his team! "

Robbie Riley
Robbie Riley

Robbie Riley
Rocket Mortgage
4 Reviews
Chad Jarvis

"He was quite helpful during the whole process keeping us updated and informed."