Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 263 of 488
Bassel Hamdan
Bassel Hamdan

Bassel Hamdan
Rocket Mortgage
4 Reviews
Lily Vasquez

"To whoever may concern. I would like to say so much good , excellent or a better word “fabulous” . about “ Bassel Hamdan”. because that is what he did with us, “ FAMILY Rodriguez”. Refinancing is ...To whoever may concern. I would like to say so much good , excellent or a better word “fabulous” . about “ Bassel Hamdan”. because that is what he did with us, “ FAMILY Rodriguez”. Refinancing is really really hard to do. Finding a trusting person as well is very very hard to do. However in rocket mortgage I found this Incredible magnificent guy, that the best part that he did was “ Listen to my NEEDS!!”. Most of the time that we have Refinance people that we have work with they just give us their opinion and they do with us however they like so we could at the end Refinance and making business for them. With that being said this time it was different this guy listen to my needs in my family needs and that God accomplish!🙏🏽. And to find somebody like that never out of 10 maybe one would listen and it’s very hard. Before him I started with another guy by the name of Kevin, in rocket mortgage. The only thing I could say was terrible!!, terrible communication. And Aracely this guy “ Bassel Hamdan”, from rocket mortgage ask for opportunity and gave me his word of holding my hand and to the end of the process. Something very hard to do because from the same company I was disgusted by the first representative. However I am double liking his words and the way he communicate it, and that made me trust him. In every day they were something of him that he was doing that show me that what he mean it who he is how he works, he was the right person. I will have them present all my life when I want to refinance I only going to refinance with him as the only thing I could say. He was fantastic be on fantastic I can’t find a Work right now to Splaine my whole process with him in the way he treat me and my husband that means a lot to us. Yes I do have kids and everything went well so that means that he helped my whole family and that I will never forget. If a boss or somebody from rocket mortgage is reading this you should value a staff like that a lot !! I will give them an award he deserve it. If another lender people that is trying to refinance read this I hope you really refinance with this person “ Bassel Hamdan”. Why?… Because he’s gonna listen and that’s the number one key refinancing listen to the customer to achieve their needs. And this guy did more than that what he promised he accomplish it for me and my whole family. Last thing I just wanna say is “ God bless him, what a Lotta other customer Cause he deserve to be recognize!! Again thank you, thank you so much “ Bassel Hamdan” Simply the best rocket mortgage. “ Bassel Hamdan!!”🥇🏆"

Ken Heitchue
Ken Heitchue

Ken Heitchue
Rocket Mortgage
4 Reviews
Janice Robinson

"How do you say thank you for making this experience so easy, even when you are not sure that things will work out for you the best way, but this team was on point for any and all questions or concerns...How do you say thank you for making this experience so easy, even when you are not sure that things will work out for you the best way, but this team was on point for any and all questions or concerns that I may have had or even thought about. Ken explained why it would be a good decision to refinance my home to be able to live a more fruitful life and to pay off debts and have some cash in the bank. I can even take myself out to a fancy dinner once or twice a year. Thank you, Rocket Mortgage, you were great!"

Matthew Hensley
Matthew Hensley

Matthew Hensley
Rocket Mortgage
4 Reviews
Lorri Zelman

"Matthew made it all easy for me! He was incredibly knowledgeable and able to answer all my questions, and he was helpful, kind and patient. He made a somewhat arduous process fun, treating me like a ...Matthew made it all easy for me! He was incredibly knowledgeable and able to answer all my questions, and he was helpful, kind and patient. He made a somewhat arduous process fun, treating me like a person and not a number. He was responsive and worked through step by step what was needed until the end. I would highly recommend him!"

Nathaniel Hines
Nathaniel Hines

Nathaniel Hines
Rocket Mortgage
4 Reviews
Hoda Masteri

"My husband and I had an amazing experience working with Nathaniel to get a quote from Rocket Mortgage. From the start, he was professional, responsive, and went above and beyond to guide us through ...My husband and I had an amazing experience working with Nathaniel to get a quote from Rocket Mortgage. From the start, he was professional, responsive, and went above and beyond to guide us through the process. His attention to detail and clear communication made everything easy to understand, and he was always available to answer our questions— even late at night and on weekends when it was urgent. Although we ultimately chose a different lender due to unique situation we were in, we truly appreciate all his hard work. Highly recommend him to anyone looking for a reliable and knowledgeable mortgage broker!"

Lauren Hobson
Lauren Hobson

Lauren Hobson
Rocket Mortgage
4 Reviews
Dianne Carey

"The process of buying a home, at 65 years of age, was daunting. Lauren made everything so smooth and easy! Her interest in me as a person was deeply appreciated. I was so appreciative of her phone ...The process of buying a home, at 65 years of age, was daunting. Lauren made everything so smooth and easy! Her interest in me as a person was deeply appreciated. I was so appreciative of her phone calls checking in to make sure everything was OK. I couldn't have done it without her! Thank you so much Lauren!"

Paige Hovious
Paige Hovious

Paige Hovious
Rocket Mortgage
4 Reviews
Melissa Austin

"Paige was knowledgeable and friendly and very quick to respond."

Macky Howard
Macky Howard

Macky Howard
Rocket Mortgage
4 Reviews
Joe West

"My home sale had multiple delays (not caused by financing). Macky always seemed to be a step ahead of the process. Every time I called him to ask a question or to inform him of new events, he had ...My home sale had multiple delays (not caused by financing). Macky always seemed to be a step ahead of the process. Every time I called him to ask a question or to inform him of new events, he had already taken the necessary steps to ensure that there were no delays. My closing went off without a hitch."

Marc Hudak
Marc Hudak

Marc Hudak
Rocket Mortgage
4 Reviews
Terry Hirneisen

"He was Johny on the spot and got approval quickly! Good because rates were down a bit. I thought he was the perfect loan agent!"

Chad Humphrey
Chad Humphrey

Chad Humphrey
Rocket Mortgage
4 Reviews
Max Zakzun

"⭐️⭐️⭐️⭐️⭐️ "Same Chad, Next-Level Experience!" I worked with Chad for years when he was an independent broker, and he was always my go-to. So, I’ll admit—I was a little hesitant when he told me he was...⭐️⭐️⭐️⭐️⭐️ "Same Chad, Next-Level Experience!" I worked with Chad for years when he was an independent broker, and he was always my go-to. So, I’ll admit—I was a little hesitant when he told me he was joining the executive team at Rocket Mortgage Local. I wasn’t sure what to expect with a bigger brand behind him. Let me just say… I’m blown away. From day one, the process was seamless. My client was approved lightning fast, and I was kept in the loop every step of the way. I never had to chase updates or wonder where things stood—Chad’s communication was spot on. The loan was ready well before closing, and for once, we were the ones telling everyone else to catch up. Chad was amazing as always, and now with Rocket’s power behind him, it’s like having a luxury pit crew in your corner. Can’t wait to do the next deal!"

Austin Icke
Austin Icke

Austin Icke
Rocket Mortgage
4 Reviews
melissa cassidy

"Austin was knowledgeable, quick to answer questions and made everything seamless."