Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 267 of 356
Kelly

"Angela was a joy to work with. Professional, efficient and patient with my lack of tech skills! I would highly recommend her."

Antonio Rodriguez Jr.

"Rated 5 out of 5 stars 7 hours ago Verified Anthony Deneau w/Rocket was Amazing!! Rocket Mortgage called to do a follow up on a previous call I had made to inquiry on starting my journey on being a ...Rated 5 out of 5 stars 7 hours ago Verified Anthony Deneau w/Rocket was Amazing!! Rocket Mortgage called to do a follow up on a previous call I had made to inquiry on starting my journey on being a home owner. After speaking with the rep and asking several questions about the process, a gentleman by the name of Anthony Deneau joined the call to put my doubts at ease. Leah did a great job and Anthony which I believe was the Director of Illinois loans out of the Michigan office just had more experience answering questions. This man stood on the phone for 3 hrs and 19 minutes to answer all my questions. Now as a previous Sales Manager, I understand that numbers are numbers and in this market they can be quite shocking at times. But when you show a commitment to the customer that says I am here to help and make sure you feel comfortable with the process. I not only had direct access to Anthony, he was able to put my wife and I at ease. Now I had a very high credit score and appreciated being handled with patience and understanding. The moral of my credit to Anthony is that cause of his actions, I was loyal to him. He was able to do things for me that where shocking. My cost to close was one of the lowest from those that know Mortgages. And he was able to give me several credits and I qualified for other free money that made me go with Rocket. I had a lower rate and monthly mortgage from another bank. But when they saw what Anthony was able to do and how much Rocket was able to credit and pay for several fees, they told me to stick with Anthony cause although my mortgage and rate was lower, they said that I'm saving more with Anthony cause of the amount of closing cost that they were covering was more than the bank could match. And the less than $100 a month mortgage difference wasn't enough to switch lenders. When I refinance the cost I saved by going with Anthony Deneau was the right decision. He isn't were he is cause he doesn't care, it's quite the opposite. He cares enough to make sure you feel comfortable. Date of experience: April 04, 2024"

Gregory A Morris Jr

"Sekou was very professional, upfront about the process, accessible when we had questions. Will recommend him to anyone who asks us about RM."

Doug Massey

"Angle has been a Real help to us in this process of getting this loan on time and with letting us know when and what we need to do next"

Maria Martinez

"Jesús was patient, knowledgeable, and prioritized our needs. Would recommend working with him to any family and friends! He made this entire process super simple!"

G. Rawles

"Keon was awesome to work with. He was very knowledgeable and by our side every step of the way. Having a great teammate contributed to our peace of mind. Thanks."

Nancy Brunner

"He was diligent in contacting me. Responded quickly to my questions. Even helped out with an issue that wasn't in his lane. Great job!"

Mary Woodyard

"Jason was a very caring, concerned Loan Officer. Anytime either my husband or I had any question/s, we would send Jason an email or call, and always received a prompt, quick reply. Jason was very ...Jason was a very caring, concerned Loan Officer. Anytime either my husband or I had any question/s, we would send Jason an email or call, and always received a prompt, quick reply. Jason was very easy to work with, and went out of his way to help us get the right refinance mortgage for us. Thank you Jason and Rocket Mortgage.2🙂👍"

billy hall

"great experience with Pearce. knew what he was doing & helped me throughout the process"

Ruby Garrison

"I could not express how grateful I am to have been contacted by Zaia. He spoke with me and explained everything about the refinancing and the process. I appreciated that he assured me that he would ...I could not express how grateful I am to have been contacted by Zaia. He spoke with me and explained everything about the refinancing and the process. I appreciated that he assured me that he would stick with me throughout and answer any and all questions that I had. His customer service and professionalism was exceptional. I thank Zaia for his help and appreciate his kindness."