Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 267 of 400
Melissa Trejo

"I had an outstanding experience working with Juan throughout the home buying process. From start to finish, he was knowledgeable, responsive, and genuinely invested in ensuring everything went ...I had an outstanding experience working with Juan throughout the home buying process. From start to finish, he was knowledgeable, responsive, and genuinely invested in ensuring everything went smoothly. Juan took the time to clearly explain each step, answered every question with patience. I truly appreciate Juan’s dedication and expertise and would highly recommend him to anyone looking for a banker who is trustworthy, efficient, and committed to delivering exceptional service."

caroline tangham

"Working with Melissa was an absolute pleasure from start to finish. She was professional, knowledgeable, and incredibly supportive throughout the entire loan process. From the initial application to ...Working with Melissa was an absolute pleasure from start to finish. She was professional, knowledgeable, and incredibly supportive throughout the entire loan process. From the initial application to the final closing, Melissa kept us informed every step of the way and made sure we understood every detail. What stood out most was her commitment and persistence, she went above and beyond to ensure everything stayed on track and that we reached closing smoothly. Even when challenges came up, she handled them with efficiency, patience, and care. Thanks to Melissa’s expertise and dedication, we were able to close on our home confidently and on time. I highly recommend her to anyone looking for a reliable, transparent, and genuinely caring loan broker. She truly made this experience stress-free and successful!"

Robert Frasier

"Working with Alberto was a pleasure, A joy talking with. Found out he and I once shared a common career. I woukd definitely recommend Alberto to others seeking to do business with Rocket.Alberto was ...Working with Alberto was a pleasure, A joy talking with. Found out he and I once shared a common career. I woukd definitely recommend Alberto to others seeking to do business with Rocket.Alberto was friendly,down to earth and timely with return calls."

Connie Johnson

"Lisa was amazing. She made sure the process was quick and made it easy to understand what was needed and when. Would recommend her to anyone seriously looking for a new home."

Rick Lamoureux

"I had an excellent experience working with Hassan as the mortgage lender on a recent transaction for one of my buyers. As a real estate broker, I work with a lot of lenders, and Hassan truly stood ...I had an excellent experience working with Hassan as the mortgage lender on a recent transaction for one of my buyers. As a real estate broker, I work with a lot of lenders, and Hassan truly stood out. He was responsive, knowledgeable, and great at communicating throughout the entire process. He kept both myself and the buyer well-informed, which made for a smooth and stress-free transaction from contract to closing. What impressed me most was his ability to navigate challenges quickly and keep everything on track without delays. That level of professionalism and reliability makes a big difference in this business. I highly recommend Hassan to anyone looking for a dependable lender, and I look forward to working with him again in the future."

Andy Everitt

"Brett was with us every step of the way, and has a great customer focus mentality. He was particularly good at being a single point of contact when we had questions throughout the process. Rocket ...Brett was with us every step of the way, and has a great customer focus mentality. He was particularly good at being a single point of contact when we had questions throughout the process. Rocket Mortgage uses a specialist-based process so you deal with multiple people which can get confusing sometimes, and Brett stood out a answering any questions we had. He resolved the only issue we had quickly, and drove accountability on his team."

Nicholas Anderson

"Kathy was great during the whole process! Super helpful ad patient to answer my thousands of questions and also patient when I was holding my crying baby with me :D At the end my refi rate/cost was ...Kathy was great during the whole process! Super helpful ad patient to answer my thousands of questions and also patient when I was holding my crying baby with me :D At the end my refi rate/cost was even better than what we originally discussed. Thank you so much Kathy!"

Marley Akonnor

"My wife and I are first-time homebuyers, and we can’t say enough good things about our experience working with Mike Archer as our Mortgage Loan Officer. From day one, Mike was incredibly ...My wife and I are first-time homebuyers, and we can’t say enough good things about our experience working with Mike Archer as our Mortgage Loan Officer. From day one, Mike was incredibly knowledgeable, patient, and transparent—exactly what we needed navigating such an important decision. He had no problem running various loan scenarios for us until we found one that we were completely comfortable with. We especially appreciated how upfront he was about the interest rate from the start, and how hard he worked behind the scenes to help us retain the lowest rate possible while the market was in flux. Mike was always easily accessible—happy to answer simple questions over text, or hop on the phone when we needed to dive deeper into more complex topics. His calm and reassuring demeanor consistently put us at ease and helped reduce the stress of an otherwise complicated and often nerve-wracking process. What truly stood out is that Mike approaches this work with the heart of a family man—bringing a lot of empathy and genuine care to every conversation. He willingly shared helpful nuggets from his own experiences as a homeowner and parent, which made us feel even more supported and understood along the way. Mike was also proactive about keeping us on track—making sure we hit every milestone so that our loan stayed on pace for our closing date. When our seller requested that we close a day early, Mike and his team seamlessly adjusted and made it happen without any stress on our side. By the end of this process, we didn’t just view Mike as our Loan Officer—we viewed him as a friend. The fact that he even came to our closing to celebrate with us speaks volumes about the kind of person and professional he is. If you’re looking for a Mortgage Loan Officer who is honest, diligent, accessible, and genuinely invested in your success, we wholeheartedly recommend Mike Archer. We’re so thankful we had him by our side on this journey! -Marley"

Ken Parrish

"Senela was very informative and helpful with all of our loan information. Everything went as scheduled as far as task and signing closing. We had a little trouble with some of the documents sending ...Senela was very informative and helpful with all of our loan information. Everything went as scheduled as far as task and signing closing. We had a little trouble with some of the documents sending and she sent a Notary right to our home to complete the paperwork. Very pleased with the process."

Scott Best

"Mathew was considerate and accommodating. He was able to explain the process of getting the loan and what was needed, worked with me on getting the best deal they had available. Appreciate his ...Mathew was considerate and accommodating. He was able to explain the process of getting the loan and what was needed, worked with me on getting the best deal they had available. Appreciate his following up along the way."