Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 267 of 488
Harold Morse

"Very very helpful and you were very polite help me through everything"

Laverne Crook

"Danny worked very hard for me and with me. I would highly recommend Danny O’Neal and Rocket Mortgage for all of your mortgage finances."

Nancy Miller

"Very professional, through, helpful and explained everything so I could understand. Would recommend to anyone"

Linda Robertson

"Matthew was great. He walked me through everything and keptme up to date on everything going on, He was very knowlegeable."

Dillon

"Super nice, clear voice, attentive, and treats you like a person and not a number. Always checked on us during our process. Highly recommend her for anything you need when working with Rocket ...Super nice, clear voice, attentive, and treats you like a person and not a number. Always checked on us during our process. Highly recommend her for anything you need when working with Rocket Mortgage."

Jak Jak

"From start to finish, Daniel-Raj has been there to guide me through a comprehensive process to secure our cashback mortgage loan. During the process, he provided information prior to me even asking ...From start to finish, Daniel-Raj has been there to guide me through a comprehensive process to secure our cashback mortgage loan. During the process, he provided information prior to me even asking for it to ensure that I understood everything about a cash-out refinance since this was the first time that we've done this. No matter what time of day or night, he suggested and answered every one of our exchanges with great knowledge, professionalism and a genuine approach to helping myself and my family. I highly recommend Daniel-Raj for all of your service needs with Rocket Mortgage."

Brandon Johnson

"Thank you Tera!!! Being a first time homebuyer it was very difficult for me to figure out where to even begin. I originally had plans to work with my local bank but wanted to see what other places ...Thank you Tera!!! Being a first time homebuyer it was very difficult for me to figure out where to even begin. I originally had plans to work with my local bank but wanted to see what other places could provide. I was immediately impressed by the professionalism, knowledge, and care that Tera had. She really took the time to make sure it was right FOR ME and answered every single worry that I could think of. She delivered whenever she said she was going to do something, and quite frankly did the hand holding that I personally needed. She was able to find me the perfect program and actually ended up saving me quite a bit more on closing than I could find elsewhere. It was an easy decision to go with her and I couldn’t recommend her enough!! THANK YOU!"

Alberto Reyes

"We gave all his support, gave us optimism always finding a solution."

Teresa Powell

"Joshua, Just a few notes of feedback for you based on my interactions with you to refinance my home. This was not my first interaction with Rocket, but it was my first chance to work with you as my ...Joshua, Just a few notes of feedback for you based on my interactions with you to refinance my home. This was not my first interaction with Rocket, but it was my first chance to work with you as my banker. Let me say up front, “Job well done.” Now, let me explain why. After a lifetime of leadership opportunities in service to our nation, I have learned to use a proven concept when looking at big decisions. I consider the evidence. I make my decision. Then, I challenge someone whom I can trust to “convince me I’m wrong.” It doesn’t matter how many times they fail. What matters is when they succeed, because that keeps me from making the wrong decision in critical situations. Consider the following example. As I looked to refinance my home, I was not inclined to consider using the Veterans Administration (VA) loan opportunities. However, my inclination was based on strongly held beliefs that were masquerading as facts in my mind. You had two options. You could just accept my inclination to ignore VA loans. Alternatively, you could find the best deal for me (including VA options) and then convince me why it was the best deal. At the end of the day, I accepted a VA loan because you presented a logical, cogent, fact based argument for my consideration. I believe that your success in the example above is based on a key attribute that is critical in your line of work. You apparently have a well-developed ability to listen and understand what your clients are asking. Then instead of just dismissing your client’s concerns, you find a way to address those concerns and to communicate with them. In short, it seems you “connected” with me as a partner in my journey, not just as a service provider. Another thing that I really appreciated was your responsiveness. As we took this journey to refinance my home, I came up with questions for which you couldn’t have had immediate answers. You took another approach that I have valued in the past. You had the integrity to admit that you needed to take a moment to look at it. Then you always quickly got back to me with a thoroughly researched response. In my mind, you exemplify exactly the type of individual that I would hire to work in my business. So thank you for the way you interacted with me during this process and making it quick and easy. Respectfully Jim PS. I rated you as “Excellent” only because there wasn’t a “Superior” option in the Likert Scale."

Oscar Ron

"Thank you so much,Noor , for taking my call and discussing all my options with me. I appreciateyour professional recommendations , which are truly in my best interest .I did not feel pressured to make...Thank you so much,Noor , for taking my call and discussing all my options with me. I appreciateyour professional recommendations , which are truly in my best interest .I did not feel pressured to make a decision just to earn a new client; insted, you helpe undesrstand my best options for the present and the future . I will definitely be calling you back to do business. Your honesty and commitment to achieving the best outcomes for your clients really stand out."