Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Judy Papaleo

"Brendon was professional courteous and knowledgeable and helped me through a pretty seamless loan experience."

Jerry Winn

"I had a great experience with Jinmoo. As being in sales over 30 years, I know a little about good customer service. The guy is great ! Very knowledgeable, getting things done on a timely basis, ...I had a great experience with Jinmoo. As being in sales over 30 years, I know a little about good customer service. The guy is great ! Very knowledgeable, getting things done on a timely basis, concerns about the client himself and not just getting a sale. Very well please with my experience."

Nicolas Leblanc

"Frank and his team were very helpful throughout the entire purchase process. He made himself available at times that were convenient for me and explained the technicalities in simple terms so I was ...Frank and his team were very helpful throughout the entire purchase process. He made himself available at times that were convenient for me and explained the technicalities in simple terms so I was able to choose the loan that was best suited to us. His team was also quick to respond to my questions and follow up."

Leroy Land

"Mason handled everything with experience, an efficiency, everything went well an fast response time ..thank you"

Yvonne Fields

"I Loved working with Jonathan . He explained everything to us step by step. Kept us informed of everything from beginning to end. Jonathan made us feel like a friend with his professionalism and ...I Loved working with Jonathan . He explained everything to us step by step. Kept us informed of everything from beginning to end. Jonathan made us feel like a friend with his professionalism and friendly nature. Anybody would be happy to work with him."

Candy Dotson

"Just spoke with Blair this morning. What a rockstar!!!!! He helped me so quickly, promptly and in a kind and friendly manner! And it was after Thanksgiving and he gave me the time of day! Awesome! ...Just spoke with Blair this morning. What a rockstar!!!!! He helped me so quickly, promptly and in a kind and friendly manner! And it was after Thanksgiving and he gave me the time of day! Awesome! Thank you Blair!"

Joseph Szatmary

"I knew within a few minutes of our initial conversation that Katrinna was going to be outstanding to work with. She was crystal clear with her explanations, extremely knowledgeable about the process ...I knew within a few minutes of our initial conversation that Katrinna was going to be outstanding to work with. She was crystal clear with her explanations, extremely knowledgeable about the process and the provided guidance and suggestions as we worked our way through the refinancing options available to me. I have been through many closing in my life. This one was the smoothest one I have ever experienced. Katrinna is a true professional and I would recommend working with her to anyone anytime."

James Moran

"Jacob was polite, friendly, and a consummate professional throughout the entire process. He followed up regularly to make sure our needs were met. His knowledge of the process and expertise was ...Jacob was polite, friendly, and a consummate professional throughout the entire process. He followed up regularly to make sure our needs were met. His knowledge of the process and expertise was evident during all of our interactions. He is truly a positive reflection of Rocket Mortgage."

Dennis

"I've gone through the mortgage and refinance process many times. Most of them with RM. I can say with the utmost certainty that Keean was the most delightful agent I've ever had the pleasure of ...I've gone through the mortgage and refinance process many times. Most of them with RM. I can say with the utmost certainty that Keean was the most delightful agent I've ever had the pleasure of working with."

Wilechia Williams Burns

"Working with Doug Caldwell was an exceptional experience from start to finish. He was professional, prompt, and consistently demonstrated a deep understanding of the loan process. Doug under-promised ...Working with Doug Caldwell was an exceptional experience from start to finish. He was professional, prompt, and consistently demonstrated a deep understanding of the loan process. Doug under-promised and over-delivered at every stage, taking the time to clearly explain each step and ensure we felt informed and confident throughout. His expertise and responsiveness made all the difference, and it was evident that he truly knew what he was doing. We would highly recommend Doug to anyone seeking a mortgage loan. We are eternally grateful for his support and for helping us secure the loan for our dream home."