Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Theodore Williams

"Nick McGhee is excellent in setting up and explains your Loan in details step by step, also answers all questions and patient when additional questions may be asked."

Rick Torres

"Cian helped us tremendously in obtaining a second mortgage. He was able to keep on top of the entire process, including correcting a few hiccups due to computer generated presumptions."

Leslie M

"Tim has been with me from the beginning on this home search. He has been patient, kind, efficient, and understanding. When there were steps on this journey I didn't understand, Tim did research and ...Tim has been with me from the beginning on this home search. He has been patient, kind, efficient, and understanding. When there were steps on this journey I didn't understand, Tim did research and communicated answers quickly. He checks in by phone, text, or email as we await the realtors to complete their tasks. Very importantly, Tim sussed out what style that I need as a customer. Hustled but not rushed, and with a dry sense of humor. I responded very badly to a hard sell from one of his colleagues. Tim came back with sincere apologies and reassured me as we continue. We came so close on one home that fell through from the seller's end on my birthday. Tim's calm optimism and empathy were exactly the right response. Tim, I thank you so very much for your company along the way. You've done a lot of work on my behalf! Rocket and customers are fortunate to have you on their team! Leslie Mooers Augusta, ME"

Mike Shortness

"Taner was great thru my refi process. Kept me up to date on anything that needed to be done and He took care of things quickly. Thanks Taner!!"

Curt Read

"Samuel was great! He walked me through every step and made it so easy. The automated process they have established (check list, boiler plate, reviewing documents, signing and closing) was fast and ...Samuel was great! He walked me through every step and made it so easy. The automated process they have established (check list, boiler plate, reviewing documents, signing and closing) was fast and efficient. Highly recommend using Rocket Mortage."

Tricia Schweitzer

"Thank You! Thank you so much for your assistance with my home loan process. You made everything so smooth and easy — I truly can’t thank you enough! I appreciate your professionalism, guidance, and ...Thank You! Thank you so much for your assistance with my home loan process. You made everything so smooth and easy — I truly can’t thank you enough! I appreciate your professionalism, guidance, and support every step of the way."

Kenneth Smith

"Gregory is an excellent loan officer. He helped me from start to finish to get my refinance of my home completed. He answered all my questions and concerns. He is the best and I highly recommend ...Gregory is an excellent loan officer. He helped me from start to finish to get my refinance of my home completed. He answered all my questions and concerns. He is the best and I highly recommend Gregory Milkie."

Courtney Anauo

"Mark was helpful, communicative, prompt, and professional. I do not have one bad thing to say!"

Morgan Edwards

"Adam is the best at answering your questions and I think he is the most honest person at Rocket Mortgage.I think he should get a raise for his hard work."

Brenda Sisson

"Joshua was very professional, kind & informative. He was quick to respond and answered all my questions/ Thank you"