Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 268 of 360
Casey Carson

"When Luis started the loan process he was helpful and knowledgeable about all aspects of the loan process. He was always available for questions and was on top of deadlines. If it wasn't for Luis this...When Luis started the loan process he was helpful and knowledgeable about all aspects of the loan process. He was always available for questions and was on top of deadlines. If it wasn't for Luis this loan probably wouldn't have closed as fast or at all. His professionalism was outstanding and its nice to know that large corporations still have employees that don't treat you as just another number."

Laina Taylor

"Oscar was straight forward and very helpful. If I had questions he was willing to do the work to find me an answer and get me the best option for me. Oscar was great! Thank you for your help in this ...Oscar was straight forward and very helpful. If I had questions he was willing to do the work to find me an answer and get me the best option for me. Oscar was great! Thank you for your help in this process!"

TOM MALCOLM-JOHNSON

"Jaylon was my guide through the process of doing a loan. He knew what was available and what best suited our needs. Thanks, Jaylon it was an absolute pleasure. Tom Malcolm-Johnson"

Jessica Perkins

"We had a great experience working with Jake! He was extremely helpful, and responsive, throughout the entire mortgage process. He made everything feel easy and stress-free, and we truly appreciate all...We had a great experience working with Jake! He was extremely helpful, and responsive, throughout the entire mortgage process. He made everything feel easy and stress-free, and we truly appreciate all his hard work in helping us get into our new home. We highly recommend Jake to anyone looking for a great mortgage lender!"

Maria Somaraki-Cormier

"I am very pleased with the overall refinance experience. It was my very first time and I was literally clueless regarding what to do. Frank was incredibly helpful and available any time I had ...I am very pleased with the overall refinance experience. It was my very first time and I was literally clueless regarding what to do. Frank was incredibly helpful and available any time I had questions. My refinance process started when I was overseas and despite the 8 hr time difference, I had no problems communicating with Frank to assure everything was done correctly and on time. I closed in the amazingly short time of 5 weeks during the Thanksgiving holiday. I wish everyone cared about their clients as Frank cares. Thank you for an amazing experience!"

Jennifer Sullivan

"Susan was very professional while being compassionate, caring, and understanding. She was prompt in getting back to us and was able to answer all of our questions in addition to getting us a great ...Susan was very professional while being compassionate, caring, and understanding. She was prompt in getting back to us and was able to answer all of our questions in addition to getting us a great rate. Susan is the person you want to work with when dealing with the stress of buying a home or refinancing an existing mortgage. Thank you, Susan!"

Jean Greenwood

"This is my time working with Michael and I must say we stayed in touch and closed on my loan within a week!! So excited that he could get this done so quickly and now I am moving forward with my ...This is my time working with Michael and I must say we stayed in touch and closed on my loan within a week!! So excited that he could get this done so quickly and now I am moving forward with my kitchen renovation!! Thank you Michael!!"

Stacy Wilbur

"As a first‑time homebuyer, I truly couldn’t have asked for a better loan officer than Anne. From day one, she made a complex and intimidating process feel easy, organized, and stress‑free. Anne walked...As a first‑time homebuyer, I truly couldn’t have asked for a better loan officer than Anne. From day one, she made a complex and intimidating process feel easy, organized, and stress‑free. Anne walked me through every step with patience and clarity, answered every question I had, and always made sure I felt informed and confident. What really stood out was how genuinely caring and supportive she was throughout the entire journey. Anne was incredibly responsive, proactive, and always one step ahead—anticipating what I might need before I even asked. She celebrated milestones with me and never made me feel rushed or unsure. Because of Anne’s guidance and expertise, I went from nervous first‑timer to proud homeowner. I’m beyond grateful for all her help and wouldn’t hesitate for a second to recommend her to anyone looking for a loan officer who is knowledgeable, kind, and truly exceptional at what she does."

T Anderson

"Hannah is AMAZING! As soon as I was connected with her, she answered every single one of questions and was so helpful and knowledgeable that I started my application immediately and we closed just TWO...Hannah is AMAZING! As soon as I was connected with her, she answered every single one of questions and was so helpful and knowledgeable that I started my application immediately and we closed just TWO WEEKS LATER! I can't thank her enough for helping me and explaining everything in such easy detail that I never had one second of worry or concern! I recommend Hannah for ROCKET MORTGAGE EMPLOYEE OF THE DECADE! Please consider tripling her salary! Thank her for me!"

Rose Mary

"If you are looking for professionalism and dedication Terry is a the one. Terry works when others are playing, he get the job done. It was a pleasure working with Terry. I Definitely will work ...If you are looking for professionalism and dedication Terry is a the one. Terry works when others are playing, he get the job done. It was a pleasure working with Terry. I Definitely will work with him again."