Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 272 of 400
Jamie Stump

"Carol was on top of everything. She went over and beyond to get the job done. We never had any problems getting questions answered throughout the whole process. Super friendly and so nice to work ...Carol was on top of everything. She went over and beyond to get the job done. We never had any problems getting questions answered throughout the whole process. Super friendly and so nice to work with!!!"

John Fuentez

"SUPER helpful. Told him my work schedule and from day 1 he worked around it to help me. If I didn’t understand something he broke it down and made sure I knew everything. I had 0 knowledge coming in ...SUPER helpful. Told him my work schedule and from day 1 he worked around it to help me. If I didn’t understand something he broke it down and made sure I knew everything. I had 0 knowledge coming in to purchase my first home and Miroslav took care of any question I had and seemed HAPPY everytime we spoke."

Cindy Dunn

"We could not be happier. She was bombarded with questions from us, and she always made time to ensure we understood every step in the process. Hightly recommend."

Samantha Demchak

"I worked with Keisha today and she made me feel human again. It has been a rough few months and she honestly cared. I felt if we lived closer she would have bakes me a pie. Thank you for your help ...I worked with Keisha today and she made me feel human again. It has been a rough few months and she honestly cared. I felt if we lived closer she would have bakes me a pie. Thank you for your help today"

Ron Rector

"Desmon understood my needs and was able to help me find the right loan. Excellent customer service. This is why I use Rocket Mortgage!"

Chip Dufala

"It was a great pleasure to work with Sourov to get all of the particulars of my loan set up and for him to take the time to work with me on several options. He worked hard for me and I really ...It was a great pleasure to work with Sourov to get all of the particulars of my loan set up and for him to take the time to work with me on several options. He worked hard for me and I really appreciated all of the effort that he put forth. Thank you Sourov!"

Carla Powers

"Jordan was a great to work with during our refinance loan. He worked with and reassured me when we ran into a couple of issues. He went above and beyond to talk with me and stay in contact with me ...Jordan was a great to work with during our refinance loan. He worked with and reassured me when we ran into a couple of issues. He went above and beyond to talk with me and stay in contact with me during the process. I would recommend him to anyone starting the process."

Rebekah Janiak

"Derek was wonderful to work with. He was transparent in what we needed document wise and communicated very clearly regarding the loan process and information about our specific loan; this lessened my ...Derek was wonderful to work with. He was transparent in what we needed document wise and communicated very clearly regarding the loan process and information about our specific loan; this lessened my anxiety! He also helped when there were possible hold ups. Derek is very knowledgeable and resourceful, whick helped much considering we were in a time crunch to find a house due to us moving 4 states away. He checked in even after we were no longer under his care. I appreciate that! We were beyond lucky to have him!"

Antonio Rodriguez Jr.

"Rated 5 out of 5 stars 7 hours ago Verified Anthony Deneau w/Rocket was Amazing!! Rocket Mortgage called to do a follow up on a previous call I had made to inquiry on starting my journey on being a ...Rated 5 out of 5 stars 7 hours ago Verified Anthony Deneau w/Rocket was Amazing!! Rocket Mortgage called to do a follow up on a previous call I had made to inquiry on starting my journey on being a home owner. After speaking with the rep and asking several questions about the process, a gentleman by the name of Anthony Deneau joined the call to put my doubts at ease. Leah did a great job and Anthony which I believe was the Director of Illinois loans out of the Michigan office just had more experience answering questions. This man stood on the phone for 3 hrs and 19 minutes to answer all my questions. Now as a previous Sales Manager, I understand that numbers are numbers and in this market they can be quite shocking at times. But when you show a commitment to the customer that says I am here to help and make sure you feel comfortable with the process. I not only had direct access to Anthony, he was able to put my wife and I at ease. Now I had a very high credit score and appreciated being handled with patience and understanding. The moral of my credit to Anthony is that cause of his actions, I was loyal to him. He was able to do things for me that where shocking. My cost to close was one of the lowest from those that know Mortgages. And he was able to give me several credits and I qualified for other free money that made me go with Rocket. I had a lower rate and monthly mortgage from another bank. But when they saw what Anthony was able to do and how much Rocket was able to credit and pay for several fees, they told me to stick with Anthony cause although my mortgage and rate was lower, they said that I'm saving more with Anthony cause of the amount of closing cost that they were covering was more than the bank could match. And the less than $100 a month mortgage difference wasn't enough to switch lenders. When I refinance the cost I saved by going with Anthony Deneau was the right decision. He isn't were he is cause he doesn't care, it's quite the opposite. He cares enough to make sure you feel comfortable. Date of experience: April 04, 2024"

Serrita Parker

"I wanted to express my sincere gratitude for the exceptional service you provided. Your patience, expertise, and dedication made a significant difference. Thank you for ensuring a seamless ...I wanted to express my sincere gratitude for the exceptional service you provided. Your patience, expertise, and dedication made a significant difference. Thank you for ensuring a seamless experience! Your team's commitment to high-quality service did not go unnoticed. The assistance was not only prompt but also executed with impressive proficiency. Please convey my thanks to everyone involved for their hard work."