Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 272 of 360
Hank Aaberg

"I have had the most superlative experiences with Ms Argon as usual she has done a superb job. I recommend her to anyone who will listen. Knows her job and the laws and everything else. She is very ...I have had the most superlative experiences with Ms Argon as usual she has done a superb job. I recommend her to anyone who will listen. Knows her job and the laws and everything else. She is very customer Oriented and tech the work how to do business. Thank You. Twice I’ve had the pleasure of her help. Hank Aaberg"

Andi B

"Alejandra was wonderful to work with from the first phone conversation to loan closing. She went out of her way to call me back after my work hours, she explained everything very well and made me feel...Alejandra was wonderful to work with from the first phone conversation to loan closing. She went out of her way to call me back after my work hours, she explained everything very well and made me feel comfortable with the loan process. She was easy to reach via email, text and phone. Every time I had questions she was able to provide the answers. She is a very pleasant and warm professional person and I would highly recommend her. She is an asset to her employer."

Marley Akonnor

"My wife and I are first-time homebuyers, and we can’t say enough good things about our experience working with Mike Archer as our Mortgage Loan Officer. From day one, Mike was incredibly ...My wife and I are first-time homebuyers, and we can’t say enough good things about our experience working with Mike Archer as our Mortgage Loan Officer. From day one, Mike was incredibly knowledgeable, patient, and transparent—exactly what we needed navigating such an important decision. He had no problem running various loan scenarios for us until we found one that we were completely comfortable with. We especially appreciated how upfront he was about the interest rate from the start, and how hard he worked behind the scenes to help us retain the lowest rate possible while the market was in flux. Mike was always easily accessible—happy to answer simple questions over text, or hop on the phone when we needed to dive deeper into more complex topics. His calm and reassuring demeanor consistently put us at ease and helped reduce the stress of an otherwise complicated and often nerve-wracking process. What truly stood out is that Mike approaches this work with the heart of a family man—bringing a lot of empathy and genuine care to every conversation. He willingly shared helpful nuggets from his own experiences as a homeowner and parent, which made us feel even more supported and understood along the way. Mike was also proactive about keeping us on track—making sure we hit every milestone so that our loan stayed on pace for our closing date. When our seller requested that we close a day early, Mike and his team seamlessly adjusted and made it happen without any stress on our side. By the end of this process, we didn’t just view Mike as our Loan Officer—we viewed him as a friend. The fact that he even came to our closing to celebrate with us speaks volumes about the kind of person and professional he is. If you’re looking for a Mortgage Loan Officer who is honest, diligent, accessible, and genuinely invested in your success, we wholeheartedly recommend Mike Archer. We’re so thankful we had him by our side on this journey! -Marley"

Cyd Donk

"Working with Brandon and Tammie and the rest of the Rocket Mortgage Team was probably one of the best decisions we made when we purchased our new home. From the onset, Brandon was available and helped...Working with Brandon and Tammie and the rest of the Rocket Mortgage Team was probably one of the best decisions we made when we purchased our new home. From the onset, Brandon was available and helped us work through any questions we had. Tammie was our second best resource when it came to getting all our loan information together to process. I must admit, I made some extra challenges for Brandon but he helped me work through them and closed in less than a month!"

Karen Carpenter

"Ali was attentive and patient during the beginning of our loan process. We had to make a down payment change and he became annoyed and did not communicate changes to our loan. At the closing, we ...Ali was attentive and patient during the beginning of our loan process. We had to make a down payment change and he became annoyed and did not communicate changes to our loan. At the closing, we learned we were charged 15k for a rate buy down Ali never told us about. We have an over 800 credit rating so this was preposterous. Ali should be reprimanded for failing to be transparent."

Antonio Porter

"Tony was very professional, he made sure I had all the right information. Tony always returned my phone calls. He made this process go very smooth. Very easy to work. I would recommend Tony’s service....Tony was very professional, he made sure I had all the right information. Tony always returned my phone calls. He made this process go very smooth. Very easy to work. I would recommend Tony’s service. Thank you Tony. You are amazing."

Anthoine Wyatt

"Alex is very very helpful and full of insight. This company would not be the same without him"

Tucker Loper

"What can I say except that Vince was a pleasure to work with through our entire refinance. He was responsive, patient, and worked diligently to make sure we were taken care of through the whole ...What can I say except that Vince was a pleasure to work with through our entire refinance. He was responsive, patient, and worked diligently to make sure we were taken care of through the whole process. He was kind and respectful. If we were ever do go through this process again - we would request Vince."

Joseph Huish

"The loan acquisition process has become more complicated and demanding over the last few years. Melissa was terrific in assisting me in navigating through the forms and requirement needed to ...The loan acquisition process has become more complicated and demanding over the last few years. Melissa was terrific in assisting me in navigating through the forms and requirement needed to successfully complete the application process. She was very timely in responding to my request and patience when my frustration level rose occasionally. Would not have done it without her!!!"

Claudia Wright

"I want to express my heartfelt thanks for all of your help and support during my frustration. Your kindness and willingness to take our time to go over my file and understand what we have been going ...I want to express my heartfelt thanks for all of your help and support during my frustration. Your kindness and willingness to take our time to go over my file and understand what we have been going through. You prompt help made a significant difference, and I am truly grateful. Your support meant so much to me, and I wanted to be sure to let you know how much we appreciate it."