Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 275 of 399
laurie pacheco

"Kate is excellent from start to finish. She follows through every step of the way and explains everything very clearly. She was there for me even after hours. There were times when I had questions and...Kate is excellent from start to finish. She follows through every step of the way and explains everything very clearly. She was there for me even after hours. There were times when I had questions and couldn't understand my task, and she would guide me through it with so much patience. Could not have asked for a better loan agent."

E R

"Hey, so I just worked with Terrence for my home loan and dude, he was awesome. He really knows his stuff and made the whole thing super easy with Rocket Mortgage's online tools. It felt like he really...Hey, so I just worked with Terrence for my home loan and dude, he was awesome. He really knows his stuff and made the whole thing super easy with Rocket Mortgage's online tools. It felt like he really got what I needed and didn't just throw some random loan at me. Terrence was chill and professional at the same time, which was cool because it made me feel like I was in good hands without all the stress. I'm not usually into this finance stuff, but he made it simple and kinda fun, if that's even possible. If you're looking for someone who's not just about the business but actually cares, Terrence is your guy. Thanks for the help, man!"

Alison Hummel

"Whitney was extremely professional and helpful with starting the refinance process through Rocket Mortgage."

Dale Johnson

"He was very knowledgeable and courteous.He was always ready to help me with any questions I had and it didn’t matter what time I called I never had to wait long for him to get back with me.He made ...He was very knowledgeable and courteous.He was always ready to help me with any questions I had and it didn’t matter what time I called I never had to wait long for him to get back with me.He made the whole experience enjoyable. Thanks again!"

Brooke Perry

"Very polite and courteous for my financial situation!"

Al Wiles

"Rocket Mortgage didn't do me any favors in terms of a good rate for a 15-year term, compared to options. While this loan / closing was discussed more than 90 days ahead of time, RM failed to achieve ...Rocket Mortgage didn't do me any favors in terms of a good rate for a 15-year term, compared to options. While this loan / closing was discussed more than 90 days ahead of time, RM failed to achieve the closing date, costing me significant delay fees from the movers while an 18-wheeler was parked idle for 2 days. Redfin was great. If RM is going to rely on Redfin for reputation gains, a stronger sense of urgency is needed. And stop sending surveys each time an employee calls or emails me...it is mindless and underscores the need for senior level attention on questionable impressions being created. Focus on what really matters. Disappointed. - Al Wiles"

Troy Kemna

"Chuck was great from start to finish. I was representing the seller and he still kept me informed which is rare. I would highly recommend."

Angela Fox

"Jayden was quick to respond to all our questions and was very helpful throughout the whole process."

Francesca Caramante

"Quick with responses! Very helpful."

Deidre Mccoy

"Awesome experience…I was stressing but Janice reassured me through the entire process. I would highly recommend her to everyone I know."