Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Mike T

"You were so fantastic and knowledgeable in every way possible. Other companies can take an example of how things should be done and people should be treated. Rocket Mortgage should be proud to have ...You were so fantastic and knowledgeable in every way possible. Other companies can take an example of how things should be done and people should be treated. Rocket Mortgage should be proud to have you on their team."

Arlanda Twum

"Thanks Louie Pena Day and Night always answering my questions and finding ways to get what I needed and keep the estimated time schedule. I feel so much better and ready to get out of a financial ...Thanks Louie Pena Day and Night always answering my questions and finding ways to get what I needed and keep the estimated time schedule. I feel so much better and ready to get out of a financial entanglement... Louie was very knowledgeable and down to earth like talking to a friend. Great experience"

Ruben-Abby Lopez

"Working with Rick to refinance our mortgage for a home renovation was an absolute breeze. He's top tier when it comes to communication and full of great advice. Extremely professional and ...Working with Rick to refinance our mortgage for a home renovation was an absolute breeze. He's top tier when it comes to communication and full of great advice. Extremely professional and knowledgeable. I will 100% be using Rick again for future loan needs!"

Gareth Walters

"Gustavo communicated clearly and made the process easy to follow. All in all, a great interaction."

Bobby Garza

"Victoria recently helped us close on a home equity loan and we've used Rocket mortgage for 12 years now and she was by far the most knowledgeable, courteous, respectful agent we have had the pleasure ...Victoria recently helped us close on a home equity loan and we've used Rocket mortgage for 12 years now and she was by far the most knowledgeable, courteous, respectful agent we have had the pleasure working with. Victoria thank you from the bottom of our hearts. Thank you!!!!"

Kelsey Gordon

"Working with Kari was a wonderful experience. She was kind, knowledgeable, and always VERY quick to respond to any questions I had throughout the mortgage process. Her positive attitude and clear ...Working with Kari was a wonderful experience. She was kind, knowledgeable, and always VERY quick to respond to any questions I had throughout the mortgage process. Her positive attitude and clear communication made everything feel much less stressful. I honestly barely felt the stress of buying a home for my first time with how supportive and wonderful she was. She kept me informed every step of the way and helped ensure a smooth, on-time closing. Due to a move across country, I had some additional contingencies and details like new employment that needed to lineup, in order to make my deadlines. Her and her team definitely went above and beyond to help make sure we got what we needed. I truly appreciated her professionalism and genuine nature and would highly recommend her to anyone purchasing a home. Thank you, Kari!!"

Steve

"Very smooth process. I was pleasantly surprised with how well my loan assumption was handled. Good communication for the few questions I had. Was able to talk to, email or text directly with your ...Very smooth process. I was pleasantly surprised with how well my loan assumption was handled. Good communication for the few questions I had. Was able to talk to, email or text directly with your team members, as needed, throughout the process."

Billy Reeves

"Lorraine was so helpful and so glad to have her and her experience take me thru this process. I got stressed a couple times and reassured me there was no problem."

Charlie Patterson

"Cameron was awesome to work with. Any time I had a question or concern, he took his time to explain it and if he wasn't sure, he'd research it and get back in touch with me. He was very patient as I'm...Cameron was awesome to work with. Any time I had a question or concern, he took his time to explain it and if he wasn't sure, he'd research it and get back in touch with me. He was very patient as I'm not the sharpest knife in the drawer (but I'm not a spoon either) and sometimes didn't understand quite what he was saying. I could question him about it and he'd take his time to make sure I knew what was going on. Not much else to say except I think Cameron works too much and needs to take a break sometimes. Y'all should send him on a nice cruise with all of the fees you collected on my refinance."

Stacey Myers

"Andrew was amazing. I was skeptical. I did a lot of research before contacting Rocket (I didn’t quite believe they were legit- so many things are scams nowadays). But after confirming they were a ...Andrew was amazing. I was skeptical. I did a lot of research before contacting Rocket (I didn’t quite believe they were legit- so many things are scams nowadays). But after confirming they were a legitimate and major lending company, I filled out a form online to refinance and was graced with Andrew as my agent. My experience was exceptional. Andrew communicated extremely well, was very quick to answer any random questions (even after hours) and had detailed knowledge of the entire process. I actually was sad when I went to closing that Andrew wasn’t my “closer”. (Also five stars for that process though!) Thank you, Andrew, for making my refinance a breeze and guiding me through what I thought would be a stressful process. The entire Rocket Mortgage experience was a breeze and I would highly recommend to anyone who is looking for a mortgage, refinance or equity loan. I hope everyone gets Andrew as their agent. -Many thanks- SM from Virginia."