Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 277 of 399
Monique Garat Foust

"Aaron was great to work with Very knowledgeable about the loan process. Great experience."

Laurie Blase

"We recently had the pleasure of working with Phillip AlAqhash at Rocket Mortgage for a second home, and the experience was nothing short of exceptional. From the very beginning, Phillip provided white...We recently had the pleasure of working with Phillip AlAqhash at Rocket Mortgage for a second home, and the experience was nothing short of exceptional. From the very beginning, Phillip provided white glove service—every detail was handled with precision, care, and professionalism. Throughout the entire process, the team was proactive, responsive, and incredibly knowledgeable. They took the time to walk us through each step, answered every question promptly (no matter how small), and ensured that we felt supported and informed at every turn. What could have been a stressful process was made seamless and even enjoyable thanks to their expertise and attention to detail. If you're looking for a mortgage lender who delivers concierge-level service with genuine care and professionalism, look no further. We can’t recommend Phillip at Rocket Mortgage highly enough and are incredibly grateful for their role in helping us secure our condo."

Steve Frechette

"Faye was very instrumental in guiding me through the refi process. Faye was available to answer my questions in language I could understand. It was a pleasure to work with Faye."

Cory Stafford

"Easy to work with! Made herself available at any time"

Deborah Studebaker

"Asiel was amazing and answered all the questions I had completely. If I require assistance in the future i will be looking to work with her again.."

_Killer_XYX_

"Although I wasn’t accepted. Jose was very kind and understanding. They explained everything so I understood why I didn’t get accepted and left the line open in case I want to try again at a future ...Although I wasn’t accepted. Jose was very kind and understanding. They explained everything so I understood why I didn’t get accepted and left the line open in case I want to try again at a future date. I now know what I gotta plan for and where I need to be to get accepted. Thank you Jose!!!"

Darwin Saiz

"Jose provided a really good service. It was always responsive and willing to help at any time."

Andy Everitt

"Brett was with us every step of the way, and has a great customer focus mentality. He was particularly good at being a single point of contact when we had questions throughout the process. Rocket ...Brett was with us every step of the way, and has a great customer focus mentality. He was particularly good at being a single point of contact when we had questions throughout the process. Rocket Mortgage uses a specialist-based process so you deal with multiple people which can get confusing sometimes, and Brett stood out a answering any questions we had. He resolved the only issue we had quickly, and drove accountability on his team."

Jeanmarie Tari

"Sam was wonderful from the first phone call until the day of the closing! He made the process seamless! He was extremely thorough, helpful and kind. I would give him more than 5 stars if I could! So ...Sam was wonderful from the first phone call until the day of the closing! He made the process seamless! He was extremely thorough, helpful and kind. I would give him more than 5 stars if I could! So glad to be on the road to being debt-free!"

Marley Akonnor

"My wife and I are first-time homebuyers, and we can’t say enough good things about our experience working with Mike Archer as our Mortgage Loan Officer. From day one, Mike was incredibly ...My wife and I are first-time homebuyers, and we can’t say enough good things about our experience working with Mike Archer as our Mortgage Loan Officer. From day one, Mike was incredibly knowledgeable, patient, and transparent—exactly what we needed navigating such an important decision. He had no problem running various loan scenarios for us until we found one that we were completely comfortable with. We especially appreciated how upfront he was about the interest rate from the start, and how hard he worked behind the scenes to help us retain the lowest rate possible while the market was in flux. Mike was always easily accessible—happy to answer simple questions over text, or hop on the phone when we needed to dive deeper into more complex topics. His calm and reassuring demeanor consistently put us at ease and helped reduce the stress of an otherwise complicated and often nerve-wracking process. What truly stood out is that Mike approaches this work with the heart of a family man—bringing a lot of empathy and genuine care to every conversation. He willingly shared helpful nuggets from his own experiences as a homeowner and parent, which made us feel even more supported and understood along the way. Mike was also proactive about keeping us on track—making sure we hit every milestone so that our loan stayed on pace for our closing date. When our seller requested that we close a day early, Mike and his team seamlessly adjusted and made it happen without any stress on our side. By the end of this process, we didn’t just view Mike as our Loan Officer—we viewed him as a friend. The fact that he even came to our closing to celebrate with us speaks volumes about the kind of person and professional he is. If you’re looking for a Mortgage Loan Officer who is honest, diligent, accessible, and genuinely invested in your success, we wholeheartedly recommend Mike Archer. We’re so thankful we had him by our side on this journey! -Marley"