Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 277 of 374
Juan Torres

"Chris was a pleasure to work with from the first call, which I thought would be a short check-in. We went straight to work on starting the process. Provided all the information needed in about one ...Chris was a pleasure to work with from the first call, which I thought would be a short check-in. We went straight to work on starting the process. Provided all the information needed in about one hour, and we were off to approval!! Thanks Chris for all the help."

Donald Henrikson

"Alexis Crawford is the most patient, kind & knowledgeable mortgage consultant we have EVER dealt with. Really appreciate her helpful & cheerful attitude during those stressful moments of application....Alexis Crawford is the most patient, kind & knowledgeable mortgage consultant we have EVER dealt with. Really appreciate her helpful & cheerful attitude during those stressful moments of application. Thanks Alexis, Don & Eileen Henrikson"

michael De La Cruz

"He is a good man—patient with everything I was going through. He showed immense patience and understanding, and he was always focused on finding a solution. He was constantly attentive to my needs. If...He is a good man—patient with everything I was going through. He showed immense patience and understanding, and he was always focused on finding a solution. He was constantly attentive to my needs. If I could give him 100 stars, I would; he was the only one who could truly help me, staying by my side from the very beginning right through to the end. In the past, I had worked with other people and wasn't satisfied, but Jeff helped me tremendously—and for that, I am deeply grateful."

John Fuentez

"SUPER helpful. Told him my work schedule and from day 1 he worked around it to help me. If I didn’t understand something he broke it down and made sure I knew everything. I had 0 knowledge coming in ...SUPER helpful. Told him my work schedule and from day 1 he worked around it to help me. If I didn’t understand something he broke it down and made sure I knew everything. I had 0 knowledge coming in to purchase my first home and Miroslav took care of any question I had and seemed HAPPY everytime we spoke."

Jabralon Allen

"Working in banking and as a loan officer myself, I have high expectations for the mortgage process, and Nancy exceeded every one of them. She was incredibly knowledgeable, communicated proactively ...Working in banking and as a loan officer myself, I have high expectations for the mortgage process, and Nancy exceeded every one of them. She was incredibly knowledgeable, communicated proactively every step of the way, and made what can often be a stressful process feel seamless. Nancy was always available to answer questions, kept me informed throughout the transaction, and ensured there were no surprises along the way. Her professionalism, attention to detail, and commitment to excellent customer service were evident from start to finish. I was genuinely impressed with how smoothly everything went. I would highly recommend Nancy to anyone looking for a mortgage professional who is experienced, responsive, and truly cares about her clients."

Mark Cox

"Very friendly and knowledgeable. She answered all of my questions and made the process very easy."

Debra Vant

"Very easy to work with. I caught one mistake ( very minor) and he corrected it asap. I would recommend him to anyone looking to refinance or to obtain a mortgage."

Antonio Rodriguez Jr.

"Rated 5 out of 5 stars 7 hours ago Verified Anthony Deneau w/Rocket was Amazing!! Rocket Mortgage called to do a follow up on a previous call I had made to inquiry on starting my journey on being a ...Rated 5 out of 5 stars 7 hours ago Verified Anthony Deneau w/Rocket was Amazing!! Rocket Mortgage called to do a follow up on a previous call I had made to inquiry on starting my journey on being a home owner. After speaking with the rep and asking several questions about the process, a gentleman by the name of Anthony Deneau joined the call to put my doubts at ease. Leah did a great job and Anthony which I believe was the Director of Illinois loans out of the Michigan office just had more experience answering questions. This man stood on the phone for 3 hrs and 19 minutes to answer all my questions. Now as a previous Sales Manager, I understand that numbers are numbers and in this market they can be quite shocking at times. But when you show a commitment to the customer that says I am here to help and make sure you feel comfortable with the process. I not only had direct access to Anthony, he was able to put my wife and I at ease. Now I had a very high credit score and appreciated being handled with patience and understanding. The moral of my credit to Anthony is that cause of his actions, I was loyal to him. He was able to do things for me that where shocking. My cost to close was one of the lowest from those that know Mortgages. And he was able to give me several credits and I qualified for other free money that made me go with Rocket. I had a lower rate and monthly mortgage from another bank. But when they saw what Anthony was able to do and how much Rocket was able to credit and pay for several fees, they told me to stick with Anthony cause although my mortgage and rate was lower, they said that I'm saving more with Anthony cause of the amount of closing cost that they were covering was more than the bank could match. And the less than $100 a month mortgage difference wasn't enough to switch lenders. When I refinance the cost I saved by going with Anthony Deneau was the right decision. He isn't were he is cause he doesn't care, it's quite the opposite. He cares enough to make sure you feel comfortable. Date of experience: April 04, 2024"

Doug Massey

"Angle has been a Real help to us in this process of getting this loan on time and with letting us know when and what we need to do next"

Maria Martinez

"Jesús was patient, knowledgeable, and prioritized our needs. Would recommend working with him to any family and friends! He made this entire process super simple!"