Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 277 of 461
karolyn mcelroy

"Jay was great to work with, very helpful and patient with all of my questions etc. Thank you Jay!"

Gabrielle Yates

"Angie was very knowledgeable and helped me make the best decisions for our loan. She made it easy"

Cyndie Souza

"Very friendly, efficient and helpful. He made the experience easy."

Jeanette Mensik

"Steven advised us how the Rocket Mortgage process worked indicating we would probably be contacting others within the agency regarding any questions, but made it clear we could always contact him. ...Steven advised us how the Rocket Mortgage process worked indicating we would probably be contacting others within the agency regarding any questions, but made it clear we could always contact him. This was one of the easiest closings we have ever experienced. From start to signing at closing was less than 30 days."

Dotty Swatts

"When we were in the search of refinancing, we were fortunate to be paired with Joseph Makosky. Joe went above and beyond his job. We had several issues when we came down to the final steps. Joe stuck ...When we were in the search of refinancing, we were fortunate to be paired with Joseph Makosky. Joe went above and beyond his job. We had several issues when we came down to the final steps. Joe stuck to it and fixed everything, we closed in record time. Loved it! Thanks Joe, we will talk to you again, when rates drop!"

Mark Hyle

"it stunk, no customer service inquiry, submitted all paperwork requested still had to have conference call with amroc two days later still on my tasks to do list had to call rocket and confirm that ...it stunk, no customer service inquiry, submitted all paperwork requested still had to have conference call with amroc two days later still on my tasks to do list had to call rocket and confirm that call took place to have it removed. scheduled closing for august 10 recieved call in afternoon unable to close because no lawyer avail, rescheduled for august 12 at 5:30, had to take day off because I drive an 18 wheeler and go out of town received call at 3:30 from Bradley cancelling closing due to same issue and finally closed on Wednesday at 5:30 losing another days pay. Received no calls from anyone offering compensation for 2 days of lost pay. I will never use rocket mortgage or amroc for any future financial needs and I'm very dissatisfied with the whole transaction."

Ulises Gonzalez

"Brenda demonstrated outstanding customer service. She made our refinancing process so easy and tailored to our needs. We highly recommend her services."

Jerry Hill

"Efficient and professional."

Marsha Green

"From the beginning Manuel took a personal interest in me. He went above and beyond to help me through the process. He was totally professional and made himself available to answer all my questions. He...From the beginning Manuel took a personal interest in me. He went above and beyond to help me through the process. He was totally professional and made himself available to answer all my questions. He also shared an interest in our love for our pets. This weekend I would definitely choose to work with Manuel again if the need ever arises."

Dave Rohn

"Marsel was absolutely great. We refinanced our home and payed off a few bills with the help of Marsel he qalked us thru our best options and the loan that fit us the best. Thankyou Marsel Dave and ...Marsel was absolutely great. We refinanced our home and payed off a few bills with the help of Marsel he qalked us thru our best options and the loan that fit us the best. Thankyou Marsel Dave and Marsha R."