Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 278 of 460
Abby Verhoeven

"Richard has been super helpful in the process of a home mortgage pre-approval/ official approval letter. He answers calls and responds to messages in a timely manner and explains the process well. I ...Richard has been super helpful in the process of a home mortgage pre-approval/ official approval letter. He answers calls and responds to messages in a timely manner and explains the process well. I would recommend him in the future to family and friends."

Ally Manning

"I recently had the pleasure of working with Adil Mahamed as my Licensed Banker, and overall, it was a positive experience. Adil was incredibly friendly and responsive throughout our interactions, ...I recently had the pleasure of working with Adil Mahamed as my Licensed Banker, and overall, it was a positive experience. Adil was incredibly friendly and responsive throughout our interactions, making the home-buying process much less daunting. As a first-time homebuyer, I had many questions and concerns, and Adil's patience and willingness to assist were greatly appreciated. Adil's enthusiasm was contagious, and he took the time to understand our needs and goals. He explained the different steps involved and provided valuable insights into the various loan options. Despite some initial confusion about our credit history, Adil was quick to help us address the issues and move forward. There were moments when I felt that Adil danced around some of my more specific questions, particularly regarding interest rates and APR comparisons. However, he always ensured I had the information to make informed decisions. His guidance on down payments, closing costs, and the overall loan process was straightforward and helpful. Ultimately, Adil's professionalism and dedication to helping us secure our dream home shone through. I recommend him to anyone looking for a knowledgeable and supportive home loan expert. Thank you, Adil, for your excellent service!"

RS

"It was an absolute pleasure working with Armando. He was always quick to answer our questions, very knowledgeable, patient and very pleasant to deal with. We will absolutely work with him again and...It was an absolute pleasure working with Armando. He was always quick to answer our questions, very knowledgeable, patient and very pleasant to deal with. We will absolutely work with him again and will refer him to all our friends and family. Thanks Armando!"

Mark Hyle

"it stunk, no customer service inquiry, submitted all paperwork requested still had to have conference call with amroc two days later still on my tasks to do list had to call rocket and confirm that ...it stunk, no customer service inquiry, submitted all paperwork requested still had to have conference call with amroc two days later still on my tasks to do list had to call rocket and confirm that call took place to have it removed. scheduled closing for august 10 recieved call in afternoon unable to close because no lawyer avail, rescheduled for august 12 at 5:30, had to take day off because I drive an 18 wheeler and go out of town received call at 3:30 from Bradley cancelling closing due to same issue and finally closed on Wednesday at 5:30 losing another days pay. Received no calls from anyone offering compensation for 2 days of lost pay. I will never use rocket mortgage or amroc for any future financial needs and I'm very dissatisfied with the whole transaction."

Ulises Gonzalez

"Brenda demonstrated outstanding customer service. She made our refinancing process so easy and tailored to our needs. We highly recommend her services."

Jerry Hill

"Efficient and professional."

Dave Rohn

"Marsel was absolutely great. We refinanced our home and payed off a few bills with the help of Marsel he qalked us thru our best options and the loan that fit us the best. Thankyou Marsel Dave and ...Marsel was absolutely great. We refinanced our home and payed off a few bills with the help of Marsel he qalked us thru our best options and the loan that fit us the best. Thankyou Marsel Dave and Marsha R."

Dottie Sutherland

"Zachery was awesome! Excellent service. Made our refinancing an easy process. His experience was very helpful in obtaining a loan that fit our needs & budget. Always available to answer any questions ...Zachery was awesome! Excellent service. Made our refinancing an easy process. His experience was very helpful in obtaining a loan that fit our needs & budget. Always available to answer any questions or resolve any issues we had. Thank you Zachery for your expertise and assistance in making our refinancing a pleasant experience."

Emily Stagg

"Ryne was incredible to work with! His knowledge, clear communication, and attention to detail made the lending process a breeze. He definitely went above and beyond. Highly recommend"

Aldo Herrera

"Sheyleen was extremely helpful and helped guide me throughout the entire process. She always kept in-touch and always had a friendly attitude."