Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Ryan Rife

"Marcy was prompt in returning my calls and answering my questions and was able to complete the entire loan process in one call without any back and forth."

Terry Cooper

"Breanna was absolutely beautiful. She was very knowledgeable and if she wasn’t sure about something she didn’t hesitate to ask questions to get the answer. She was very focused on the task at hand. ...Breanna was absolutely beautiful. She was very knowledgeable and if she wasn’t sure about something she didn’t hesitate to ask questions to get the answer. She was very focused on the task at hand. She was able to submit all paperwork in a timely manner. Breanna had the best personality and customer service skills. This was the smoothest mortgage transaction that I have ever experienced, and for that I am grateful. Thank you so much and have a very blessed day."

Shane O'Neal

"Jayden is great. Professional, knowledgeable, and very personable. It was a pleasure working with him. I am definately going to reccomend him to everyone I know that is looking for an equity loan."

Dave Buehler

"Michael was very responsive to all my questions. He walked me through the loan process and made me feel comfortable with everything."

joe gouveia

"I can’t recommend Gisah Young enough, truly a 10-star experience! From start to finish, she guided me every step of the way and made what felt like an impossible situation actually happen. She helped...I can’t recommend Gisah Young enough, truly a 10-star experience! From start to finish, she guided me every step of the way and made what felt like an impossible situation actually happen. She helped get my assumption loan approved through Rocket Mortgage, even after I had some frustrating experiences with other loan experts who couldn’t get it done. Gisah was knowledgeable, patient, and always on top of everything. She kept me informed, answered all my questions, and made the entire process feel smooth and stress-free. You can tell she genuinely cares about her clients and goes above and beyond to deliver results. If you’re looking for someone who will fight for you and actually get things done, Gisah is the one. I’m beyond grateful for her help, thank you for making this happen!"

Marynes Pinzon

"Best broker ever! Charles is an amazing broker that will make you feel like he’s part of your family. He’s very knowledgeable and punctual to any questions that you have. It was a super pleasure to ...Best broker ever! Charles is an amazing broker that will make you feel like he’s part of your family. He’s very knowledgeable and punctual to any questions that you have. It was a super pleasure to work with him and I’m happy with my purchase. Everything that didn’t go smoothly he made sure to make it go smooth. A+ service! I recommend him to anyone that’s looking to purchase their next home and get a loan. I always talk about them to my friends and family. Thank you so much, Charles for everything you have done"

Angela Sanders

"We truly cannot say enough good things about our experience working with Hussein Zawawi at Rocket Mortgage. What started as a stressful and uncertain situation quickly turned into a smooth and ...We truly cannot say enough good things about our experience working with Hussein Zawawi at Rocket Mortgage. What started as a stressful and uncertain situation quickly turned into a smooth and successful home closing thanks to his dedication, communication, and persistence every step of the way. This was not an easy process, and there were definitely moments where things felt overwhelming—but Hussein made sure we always felt supported, informed, and prioritized. Every question we had was answered quickly, and every challenge was handled with professionalism and confidence. What stood out the most was his genuine care and commitment to getting us to the finish line. We never felt like just another transaction—we felt like a priority. Because of Hussein, we were able to close on our home and move forward with peace of mind, and we are incredibly grateful. If you’re looking for someone who will go above and beyond, communicate clearly, and truly advocate for you throughout the process, we highly recommend working with Hussein Zawawi. You won’t regret it. — Angela & William"

Karen Garcia

"Hank provided exceptional customer service. He was extremely helpful and patient. He demonstrated he cares about his customers and went out of his way to assist us. I can highly recommend Hank to ...Hank provided exceptional customer service. He was extremely helpful and patient. He demonstrated he cares about his customers and went out of his way to assist us. I can highly recommend Hank to assist anyone with mortgage needs."

Michelle Shay

"Moh Abdul worked hard to help me get a rate that could help reduce my monthly mortgage so I could be at an amount that was more manageable for me. He was communicative, available and persistent in his...Moh Abdul worked hard to help me get a rate that could help reduce my monthly mortgage so I could be at an amount that was more manageable for me. He was communicative, available and persistent in his work for my refinance. He made it happen for me!"

Tabitha Ann Harper

"Great Communication! He told us what documents we need for our refinance. Got those to him within hours, ball was rolling and with the holidays, closed within 30days.Thank you Kraig"