Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 283 of 482
David Diaz

"I recently was in contact with Rocket Mortgage and was completely blown away by the outstanding customer service provided by Deja Rivers. She was incredibly knowledgeable, patient, and went the extra ...I recently was in contact with Rocket Mortgage and was completely blown away by the outstanding customer service provided by Deja Rivers. She was incredibly knowledgeable, patient, and went the extra mile to ensure I found exactly what I was looking for. She continued to be on a professional level at all times and was extremely helpful with all my questions."

Pat Schooley

"An absolute breeze with Kathleen! She was very knowledgeable and caring! I would recommend her to anyone!!!!"

Kevin Wolfley

"Jonathon handled our loan process like a true expert. He was transparent and supportive and that went a very long way in helping us feel comfortable with this big decision. As anyone who has gone ...Jonathon handled our loan process like a true expert. He was transparent and supportive and that went a very long way in helping us feel comfortable with this big decision. As anyone who has gone through a mortgage or home equity loan can attest - there's always SOMETHING that comes up and requires a pivot or reconsideration of things and Jonathon really made us feel supported and valued as customers throughout the entire process and especially in these moments. He was never pushy and never made us feel like his commission was more important than our goals and the outcomes of this process. Highly recommend - will definitely work with Jonathon again!"

Charlie Partin

"Incredibly knowledgeable, friendly and courteous."

Bob Wickliffe

"Ale was great from the beginning. She thoroughly explained the process and took my initial information. She kept me apprised of the status throughout the process and responded to all my questions in...Ale was great from the beginning. She thoroughly explained the process and took my initial information. She kept me apprised of the status throughout the process and responded to all my questions in a timely manner. Ale was always professional but also personable. Top notch."

Todd Kane

"From start to finish, Sara was absolutely outstanding. She guided me through every step with expertise, kindness, and an unwavering commitment to helping me succeed. Whenever I needed direction, she ...From start to finish, Sara was absolutely outstanding. She guided me through every step with expertise, kindness, and an unwavering commitment to helping me succeed. Whenever I needed direction, she pointed me toward the perfect solution, and her responses were always prompt and thorough — I never once felt left waiting. Sara’s professionalism and dedication went above and beyond my expectations, and I truly cannot recommend her highly enough."

Shelly Vaughn

"Scott was wonderful in helping me through my loan and any questions I have or may have. In fact I’m passing my experience to others. Thanks Scott!! Give him a raise!!!"

Yvette Menezes

"Dear Frank I would like to thank you for your time and professional advice to refinance my mortgage to my financial benefit. This is truly appreciated especially in the current financial environment. ...Dear Frank I would like to thank you for your time and professional advice to refinance my mortgage to my financial benefit. This is truly appreciated especially in the current financial environment. Stay safe and keep up the good work."

Christina Wells

"Ryan was very patient with me and James. He called me and said hey I can save you a lot of money in which he did. He locked me in at a better rate, made the closing run smoothly and was available ...Ryan was very patient with me and James. He called me and said hey I can save you a lot of money in which he did. He locked me in at a better rate, made the closing run smoothly and was available anytime I had questions or concerns. I would highly recommend Ryan to help you with your next mortgage lending."

Jeanette Wansolich

"Max was so patient when working with me. He explained things simply and completely in a way that I could understand (I have reading comprehension issues due to a TBI) yet, I did not feel dumb or a ...Max was so patient when working with me. He explained things simply and completely in a way that I could understand (I have reading comprehension issues due to a TBI) yet, I did not feel dumb or a burden when asking for clarification or for something to be repeated. I have problems processing numbers and I felt SAFE and confident working with Max (and Rocket) to help me. I appreciate all the help. Thank you so much!"