Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 283 of 356
Vernon Kelly

"I give him 3 stars because he started out pretty good but then started using aggressive sales tactics which was very disrespectful to me. His boss overheard one of our many phone calls and took over ...I give him 3 stars because he started out pretty good but then started using aggressive sales tactics which was very disrespectful to me. His boss overheard one of our many phone calls and took over the process. Had it not been for her I would have likely gone with another mortgage company. Carter gets three stars because I have to give him credit for getting me through the initial phase of the process but he needs to be more respectful to clients and listen to them instead of telling them what to do and acting immaturely. Customers aren't all right but if you want to gain someone's trust you must show them you want to help THEM not yourself."

Amber Hicks

"Amar has been so kind, attentive and extremely helpful! Everything wasn’t going smoothly on my end of things, but his patience and help have been amazing! Not only did he work to help me after hours, ...Amar has been so kind, attentive and extremely helpful! Everything wasn’t going smoothly on my end of things, but his patience and help have been amazing! Not only did he work to help me after hours, but communicated about important issues over the weekend. He is dedicated 100% to his clients, and shows a genuine concern for any and all questions I’ve had."

Tommie Parish

"Albert is an expert in his role, he was always providing updates throughout the process. Albert was very efficient, and his was always Available. Albert is An asset to your company."

Kelenn Mihalek

"Greg was outstanding to work with. He was very thorough and took time to answer all of our questions in detail. He was easy to get in touch with and always returned our calls and messages very ...Greg was outstanding to work with. He was very thorough and took time to answer all of our questions in detail. He was easy to get in touch with and always returned our calls and messages very quickly. He made sure we understood our options and worked with us every step of the way to ensure we closed on our home. Absolutely wonderful experience!"

Alison Baker

"I enjoyed working with Greg he was knowledgeable and caring."

Sel G

"We had such a great experience working with our mortgage loan officer Chris! He was incredibly kind, professional, and knowledgeable throughout the entire process. His communication was always on ...We had such a great experience working with our mortgage loan officer Chris! He was incredibly kind, professional, and knowledgeable throughout the entire process. His communication was always on point, and he was always available to answer our questions, even after hours when we needed him. He made what could have been a very stressful process feel smooth and stress-free. We truly appreciate all of his time, patience, and hard work in helping us get into our new home. We highly recommend him to anyone looking for a mortgage loan officer!"

Andrea Dodson

"Jesse was absolutely great. He was kind, patient, professional and always helpful. He made the loan process easy. I can’t say enough good things about him."

Yander Jorge Almaguer Sanchez

"Sencillo, amable, abordable y sobre todo profesional el trato y la ayuda recibida desde el minuto 1. Gracias Laura por tu ayuda en la intención del préstamo además de todos los demás trámites, el ...Sencillo, amable, abordable y sobre todo profesional el trato y la ayuda recibida desde el minuto 1. Gracias Laura por tu ayuda en la intención del préstamo además de todos los demás trámites, el equipo entero de rocket Morgage que me ayudó es excelente. 100% recomendados"

Cas Smith

"Smoothest mortgage process we have been involved in. Knowledgeable and professional. Streamlined process and easy to work through. Thank you!"

Sheri Boyle

"Gabrielle was very helpful and knowledgeable."