"John rescued me. I had spoken with or had contact with at least 12 other people trying to arrange my second mortgage on the house. I spent four hours talking with, being put on hold, cut off, shunted ...John rescued me. I had spoken with or had contact with at least 12 other people trying to arrange my second mortgage on the house. I spent four hours talking with, being put on hold, cut off, shunted to someone else, before getting to John. He calmed me down and stayed with me through every step of the process until a successful conclusion. He was friendly, knowledgeable and very reassuring. thank you John."