Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 295 of 373
Gavn Gregg
Gavn Gregg

Gavn Gregg
Rocket Mortgage
1 Reviews
Martha Meadows

"Gavn was my first contact person with Rocket mortgage. I found him to be very informative, he helpedme continue the process by having a posiitive attitude about my request for a loan. He was ...Gavn was my first contact person with Rocket mortgage. I found him to be very informative, he helpedme continue the process by having a posiitive attitude about my request for a loan. He was informative, professional, pleasant and maintained good contact with me."

Judith Guzman
Judith Guzman

Judith Guzman
Rocket Mortgage
0 Reviews
Gustavo Arias

"Muy atenta muy amable me ayudó vastante"

Diona Hamilton
Diona Hamilton

Diona Hamilton
Rocket Mortgage
1 Reviews
Sweet Dream's ASMR

"She made this a very quick and easy process."

Edward Hampton
Edward Hampton

Edward Hampton
Rocket Mortgage
1 Reviews
Roneil Elbrader

"I recently completed a refinance with Rocket Mortgage, and I want to specifically highlight the excellent service provided by my Home Loan Expert, Edward Hampton. Edward was consistently professional,...I recently completed a refinance with Rocket Mortgage, and I want to specifically highlight the excellent service provided by my Home Loan Expert, Edward Hampton. Edward was consistently professional, responsive, and helpful throughout the entire process. Any time I had a question, he answered it clearly and quickly, and he made sure I understood each step of the loan. If I were rating just Edward, he would absolutely receive a top score from me. However, I do want to be honest about the challenges I experienced with Rocket Mortgage’s system software during the process. Uploading, downloading, and electronically signing documents was often frustrating. Several forms that should have been e‑signable had to be manually printed, signed, and re‑uploaded. It felt like the system wasn’t fully integrated or functioning smoothly — possibly related to Rocket Mortgage’s recent acquisition of my previous lender, Mr. Cooper. It seemed like some of the transferred loan information didn’t sync cleanly, which created avoidable delays and extra work on my end. To be clear, none of these issues were Edward’s fault. He handled everything within his control exceptionally well. My rating reflects a great experience with him personally, paired with noticeable shortcomings in Rocket Mortgage’s technology platform. If Rocket improves the software side of the process, they’ll have a truly seamless experience to match the quality of service Edward provided."

Kobe Hankin
Kobe Hankin

Kobe Hankin
Rocket Mortgage
1 Reviews
Gary Pogue

"Couldn't ask for a better banker he was there to answer all my questions very friendly and professional done a Great! job would recommend him to anyone for refinance or new home purchase"

Sam Hannigan
Sam Hannigan

Sam Hannigan
Rocket Mortgage
1 Reviews
Jeremy Sheridan

"Sam was amazing to work with, very professional. Made the process super easy and quick!"

Samr Hanona
Samr Hanona

Samr Hanona
Rocket Mortgage
1 Reviews
Alexander Rivera

"🌟 Top Class Service! Highly Recommend Samr F. Hanona 🌟 Samr completely goes above and beyond for his clients. As a first-time homebuyer, I needed a lot of guidance, and Samr provided top-class ...🌟 Top Class Service! Highly Recommend Samr F. Hanona 🌟 Samr completely goes above and beyond for his clients. As a first-time homebuyer, I needed a lot of guidance, and Samr provided top-class service. He was exceptionally transparent, explaining the Loan Estimate details line by line. I truly felt he was looking out for my best interest and actively finding ways to save me money. Absolutely recommend!"

Randall Harper
Randall Harper

Randall Harper
Rocket Mortgage
1 Reviews
jason titus

"Randall was very helpful through this process, he kept us informed of where we are at in the process. His excellent customer service helped us close our loan a lot faster than we were anticipating."

Tristan Hausmann
Tristan Hausmann

Tristan Hausmann
Rocket Mortgage
1 Reviews
Leona Lioness

"Tristan Hausmann was an exceptional and professional loan officer. He was always available when I called and consistently provided clear, informative updates. Tristan was caring and kind, guiding us ...Tristan Hausmann was an exceptional and professional loan officer. He was always available when I called and consistently provided clear, informative updates. Tristan was caring and kind, guiding us step by step through the process until the very end. His responsiveness and attention to detail made everything smooth and stress-free. I highly recommend Tristan to anyone looking for a dedicated loan officer."

Dan Head
Dan Head

Dan Head
Rocket Mortgage
1 Reviews
Ray Kelly

"Dan helped lock me in to a lower rate by entering my info. That was all. Did not hear from him at all in the 25 days leading up to my closing. No reminder of the closing day. No “congrats” afterwards....Dan helped lock me in to a lower rate by entering my info. That was all. Did not hear from him at all in the 25 days leading up to my closing. No reminder of the closing day. No “congrats” afterwards. Nothing. He needs to learn to follow up with his clients."