Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Melissa Vandepolder

"The whole process of getting a home equity loan was very easy and convenient. Everything was done online. Steven was very helpful and friendly."

Michael Brown

"Daniel was outstanding to work with throughout the whole process. He kept me informed and answered all questions promptly. His service was well beyond 5 stars! I would highly recommend him for any ...Daniel was outstanding to work with throughout the whole process. He kept me informed and answered all questions promptly. His service was well beyond 5 stars! I would highly recommend him for any home financing needs. He was knowledgeable about every aspect of the process and it was evident he is passionate about his role."

Ken Pruett

"very knowledgeable, and responsive. Quickly responded to all my questions. Made the entire process easy."

Michael McCain

"Five Stars ⭐️ Professional, kind, diligent, and knowledgeable. These are many of the qualities I look for in a professional relationship. My experience of engagement and communication was first rate ...Five Stars ⭐️ Professional, kind, diligent, and knowledgeable. These are many of the qualities I look for in a professional relationship. My experience of engagement and communication was first rate with Dylan I would recommend his services!!!"

Talmadge Vessels

"Jordan was friendly and very helpful, as all of your representatives always are. This mortgage took considerably longer than others, not sure why, but we are happily done now, cash has been used for ...Jordan was friendly and very helpful, as all of your representatives always are. This mortgage took considerably longer than others, not sure why, but we are happily done now, cash has been used for my outstanding CCs but I still need to find to whom the check goes for the major pay off this was all for -- surprise you did not do this yourself instead of sending their check thru me -- I'll mail it as soon as I find where it goes. Thanks for the loan(s)."

John Hintermaier

"Brandon (Webb) is a consummate loan processor. He guided me through the various levels to initial loan approval and then was available as I progressed to the closing stage. I was happy that I was able...Brandon (Webb) is a consummate loan processor. He guided me through the various levels to initial loan approval and then was available as I progressed to the closing stage. I was happy that I was able to close on June 24th rather than July 8th, 2026. I very much appreciate the guidance especially with the E-signing, uploading and the pre-signing of those many documents that comprise the the loan package. By the way the "Chat" (assistant) was also helpful."

Gail Barnes

"Otto was great to work with. He cared about our needs and gave timely updates. I would highly recommend him"

Kathy Farmer

"Patrick was helpful, patient and very knowledgeable. Everything went smoothly. I appreciate his ability to walk me through the process."

Dale Johnson

"He was very knowledgeable and courteous.He was always ready to help me with any questions I had and it didn’t matter what time I called I never had to wait long for him to get back with me.He made ...He was very knowledgeable and courteous.He was always ready to help me with any questions I had and it didn’t matter what time I called I never had to wait long for him to get back with me.He made the whole experience enjoyable. Thanks again!"

Cliff Wilson

"I found Mr. White to be responsive and professional. Communication was clear and accurate. From application to close, there were no unexpected surprises."