Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 4 of 373
Milagros Toledo

"Lo recomiendo 100% Profesional y honesto. Mario es un ángel que llegó a mi en el momento más terrible. Yo buscaba consolidar mis deudas a través de un refinanciamiento de mi propiedad. Yo había ...Lo recomiendo 100% Profesional y honesto. Mario es un ángel que llegó a mi en el momento más terrible. Yo buscaba consolidar mis deudas a través de un refinanciamiento de mi propiedad. Yo había hecho numerosos intentos anteriormente y me ofrecían préstamos hipotecarios pesimos que no me resolvía nada. Mario contacto conmigo, me escucho y después de unas preguntas me prometio que está navidad yo tendría paz. Me dijo cuan duro trabajaría de manera que resolviera todas mis deudas de la mejor manera. No podía creer en la forma que lo haría y los buenos términos. Mario me prometio trabajar para un nuevo préstamo hipotecario donde saldaría todas mis deudas. No lo podía creer! Y Así fue 15 días más tarde yo estaba aprobada con EXCELENTES términos consolidando TODAS las deudas que me atormentaba . Lo que más quiero resaltar en Mario es en su profesionalidad y honestidad que desde el principio me dijo cómo se haría y así fue. Gracias Mario nunca olvidare tu entrega al trabajo y sobre todo tú amor y trato al prójimo . Nunca olvidare esta navidad. Dios te bendiga!"

Shrinivasa Kini

"I was in a typical first-time home buyer’s shoes, getting recommendations of lender contacts from family and friends, and trying to finalize on a lender as soon as possible. I had almost finalized ...I was in a typical first-time home buyer’s shoes, getting recommendations of lender contacts from family and friends, and trying to finalize on a lender as soon as possible. I had almost finalized with another lender (a big bank) before I talked to Kent. Though a little late in the process, but still he came highly recommended from my Schwab advisor. In the first conversation, Kent came across as genuine and eager to work with me to get the best deal. In the background, when I mentioned about Rocket to my realtor, he was a little apprehensive because of their past experiences with Rocket Mortgage and recommending me to stick with my other lender. However, based on my follow-up conversations with Kent and the speed with which he moved to get the application through the process, it was impressive. The quote was clean and much better than my other lender, bringing my monthly costs down significantly. After that point, it was a no-brainer to stick with Kent and Rocket. After my realtor and Kent talked, even my realtor agreed to go ahead. When all was done, my realtor thanked me that now they also have a good representative at Rocket Mortgage with Kent, and they were looking forward to working with Kent in future transactions. Overall, my experience working with Kent was very good and I would recommend him for home mortgage needs."

David Coad

"I was looking to refinance our mortgage to a 15 year mortgage and was set on using a company in Colorado that has may great reviews. During my research regarding mortgage insurance, I entered in my ...I was looking to refinance our mortgage to a 15 year mortgage and was set on using a company in Colorado that has may great reviews. During my research regarding mortgage insurance, I entered in my information and shortly after I got the information was looking for I was called promptly by James, I mean in minutes. I explained my situation to James and told him I was going to use this Colorado based company to refinance my loan. He assured me that Rocket Mortgage would be my best option but that I could compare the two and to go with the company that best meets my needs to refinance. After a couple days it did turn out that Rocket Mortgage was my best option. James did a great job getting me a great rate and he made the process Quick and Easy. Very few documents needed and all was done by uploading them to their secure website. I would definitely recommend James and Rocket Mortgage to anyone looking to refinance or in getting a home loan. I was very leary about using this Big loan company to refinance but I am so glad I decided to go with Rocket Mortgage. Give them an opportunity to do business with them, again I'm glad I did. Thanks again James for making this process as smooth as possible. Great job! David C. Colorado"

Franny Bailey

"From the first online chat with Christine about the possibilities of obtaining a loan through Rocket Mortgage, my experience was made absolutely painless and actually pleasant! I have honestly never ...From the first online chat with Christine about the possibilities of obtaining a loan through Rocket Mortgage, my experience was made absolutely painless and actually pleasant! I have honestly never had such a transaction run so smoothly, especially after being turned down by own banking institution of MANY years. Christine created a new beginning for me, a sense of empowerment, and means of security that I felt I had lost through some unfortunate circumstances. I can't possibly express how comfortable I felt with this whole endeavor because of her professional and personal ethic. I would HIGHLY recommend her (as I already have) to anyone that is looking to achieve a financial goal. I would not hesitate to use Christine again as I feel she is a trusted agent as well as the colleagues she passed me toward while following through with my loan. I am deeply grateful and feel I can breathe a bit easier with less of a burden upon my shoulders. Thank you Chrisine!"

Bill Smith

"My wife and I recently refinanced our home through Rocket Mortgage. We needed to mitigate the financial hardship caused by her loss of employment during this pandemic. We hoped to refinance our home ...My wife and I recently refinanced our home through Rocket Mortgage. We needed to mitigate the financial hardship caused by her loss of employment during this pandemic. We hoped to refinance our home for a lower payment. I contacted several lenders who typically offer preference to veterans. We could not qualify with any of those lenders due to the loss of my wife's income. Fortunately for us, I just happened to reach Alan Isham when I called Rocket Mortgage to see if we could refinance with them. Alan assured me that in spite of our financial standing, he would do everything possible to get us qualified. Alan went right to work getting our application started, while helping me to gather critical information. He maintained constant communication and routinely kept me updated on the status. He took numerous calls from me at his home to answer questions and offer guidance. He treated us as if we were his only clients. Alan managed not only to get us qualified but he got us an incredibly low interest rate that significantly reduced our mortgage payment. This was a tremendous blessing that provided immediate financial relief. Alan Isham is not just a consummate professional. He sincerely cares about helping people and treats everyone of his clients as family. You will not find a better agent to help with your financial needs than Alan Isham! Sincerely Lewis Hart USMC/USCG Ret."

Robin Gambrel

"Hello ! & Much Gratitude To The Powers That Be, For The Restoration of My Health after a Long 5 year Battle BUT BAM To ROCKET MORTGAGE For Having Jon Calcaterra inTheir arsonal. I Have Done My Very ...Hello ! & Much Gratitude To The Powers That Be, For The Restoration of My Health after a Long 5 year Battle BUT BAM To ROCKET MORTGAGE For Having Jon Calcaterra inTheir arsonal. I Have Done My Very Best To Always Do the Right Thing, Be A man of My Word, and follow through, along with Always Helping a Man down an Out. Thank you So Very Much Mr Jon Calcaterra for Doing every thing you said you would do, and by golly you stuck to it, and You made it happen ! You Have The Very Highest Values in Professionism Carisma and the ability to Maintain Joy in the Heart, and laugh, even under the worst circumstance, when I thought i was Invented Specifically for Murphies Law, Knowing I Had a lot of anxiety, But Still making a person Like Me, To Just not sweat the small stuff, & look at it from a different Perspective. You, Are Very Much Like Bill Murry & Have Reminded Me That Some Times, With Somes Things, It Just Dont Matter, So much You Had me Jumping up and down & singing over & over again That it just dont matter, like i was a camper sitting around the Campfire & Once I Could Not only See The ActuaL Savings over all, But how it actually was going to, will, & is Happening for me, now that my loan has closed ! But Today, & Now So Knowing, How my Finances Credit, previous Losses & Payments with now much Less years and Much Less Less % at 1 & 3/4 % Below my Previous Rate was so significant, & Now with all my Bills Paid off, i am now getting set up to do a By-weekly payment , Thank you for Meeting The Very High Values, That I was Raised with in Being a man of your Word with Morals Values Ethics, & WE, Ida M & Robin T. So thank you Very much for your Integrity. You Are The Very Best. You Are The Man. Thanks for restoring the very Nature of Our Finances :)"

Samir Elbehiry

"Outstanding Loan Officer – Highly Recommended! I had the pleasure of working with Brian for my loan process, and I can confidently say that he exceeded all my expectations. From the very first ...Outstanding Loan Officer – Highly Recommended! I had the pleasure of working with Brian for my loan process, and I can confidently say that he exceeded all my expectations. From the very first interaction, Brian demonstrated professionalism, deep knowledge of the lending process, and a genuine commitment to helping me secure the best loan option. Brian was always available to answer my questions, no matter how small, and took the time to explain every step in a clear and concise manner. His attention to detail ensured that the process was smooth and stress-free. I truly appreciated his transparency and honesty in presenting my options, making sure I understood all terms and conditions before making a decision. What truly sets Brian apart is his dedication to his clients. He went above and beyond to ensure that I received the best possible rate and terms, all while keeping me updated throughout the entire process. His efficiency and promptness made what could have been a daunting experience into a seamless and enjoyable one. If you’re looking for a loan officer who is knowledgeable, responsive, and genuinely cares about your financial success, I highly recommend Brian. I couldn’t be happier with my experience and will definitely work with him again in the future! ⭐⭐⭐⭐⭐"

McKesson Stafford Sr.

"I recently had the pleasure of working with Shmuel Kagarlitskiy at Rocket Mortgage to refinance my home and consolidate my debt. From the outset, Shmuel was exceptionally professional and ...I recently had the pleasure of working with Shmuel Kagarlitskiy at Rocket Mortgage to refinance my home and consolidate my debt. From the outset, Shmuel was exceptionally professional and knowledgeable, guiding me through each step of the process with patience and clarity. One of my primary concerns was securing a good interest rate, and Shmuel went above and beyond to ensure that I achieved this goal. His expertise and dedication to his clients were evident from our first conversation. He took the time to understand my financial situation fully and tailored his recommendations to best suit my needs. Throughout the refinancing process, Shmuel demonstrated excellent communication skills, keeping me informed and updated at every stage. He promptly answered all my questions, alleviating any concerns I had along the way. His commitment to providing outstanding customer service truly made a difference. Thanks to Shmuel's hard work and dedication, I am now able to manage my finances more effectively and have peace of mind with a lower interest rate. I wholeheartedly recommend Shmuel Kagarlitskiy to anyone considering refinancing or consolidating their debt. His expertise and commitment to client satisfaction are unmatched. Thank you, Shmuel, for your exceptional service and for making this process a success."

David Lanute

"Curiosity about loan rates led me to respond to a web advertisement. I just wanted basic information without having to speak with a customer rep. But, in the end, I am more than satisfied that it led ...Curiosity about loan rates led me to respond to a web advertisement. I just wanted basic information without having to speak with a customer rep. But, in the end, I am more than satisfied that it led to Gerald and his no pressure, informative discussions about my personal situation and options available to me for solidifying my family's financial position as a homeowner. I think our first conversation lasted 45 minutes. Never have I been so satisfied with a mortgage application and delivery. Before agreeing to the mortgage I consulted with my attorney/tax lawyer, who had helped with three previous mortgage applications. He said you may pay a quarter percent more with Rocket Mortgage, but the ease of the process will make it worthwhile and cut weeks off the waiting period for approval. He also said to feel comfortable about signing the contracts (in my home) without his presence. I couldn't feel better about the results, and I thank Gerald and his colleagues for their guidance throughout the process. David Lanute "

Carla Borzellino

"From our first contact, Skylar was all that a financial adviser should be; engaging, knowledgeable and professional. Throughout our refinancing process, he was always helpful while offering ...From our first contact, Skylar was all that a financial adviser should be; engaging, knowledgeable and professional. Throughout our refinancing process, he was always helpful while offering realistic and accurate information and helpful suggestions regarding the the various options available to us through Rocket Mortgage and Schwab Bank. When we felt overwhelmed by the choices or some of the financial jargon and requirements, he helped us understand so we could make the best decisions for ourselves. We always felt that he was our advocate in dealing with the mortgage process. When we hit a stumbling block that would have reduced our cash out we needed for important purchases, he represented us in an appeal that successfully assured that we received what we required. In addition, he was always positive, interesting, energetic and compassionate...whatever the situation called for. These personal qualities helped make our refinancing experience a pleasant one which we greatly appreciated. We would highly recommend him to our family and friends and truly believe that Rocket Mortgage & Charles Schwab are quite fortunate to have him representing their companies. "