Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 5 of 374
Skylar Swiecki
Skylar Swiecki

Skylar Swiecki
Rocket Mortgage
232 Reviews
Carla Borzellino

"From our first contact, Skylar was all that a financial adviser should be; engaging, knowledgeable and professional. Throughout our refinancing process, he was always helpful while offering ...From our first contact, Skylar was all that a financial adviser should be; engaging, knowledgeable and professional. Throughout our refinancing process, he was always helpful while offering realistic and accurate information and helpful suggestions regarding the the various options available to us through Rocket Mortgage and Schwab Bank. When we felt overwhelmed by the choices or some of the financial jargon and requirements, he helped us understand so we could make the best decisions for ourselves. We always felt that he was our advocate in dealing with the mortgage process. When we hit a stumbling block that would have reduced our cash out we needed for important purchases, he represented us in an appeal that successfully assured that we received what we required. In addition, he was always positive, interesting, energetic and compassionate...whatever the situation called for. These personal qualities helped make our refinancing experience a pleasant one which we greatly appreciated. We would highly recommend him to our family and friends and truly believe that Rocket Mortgage & Charles Schwab are quite fortunate to have him representing their companies. "

Jon Hernandez
Jon Hernandez

Jon Hernandez
Rocket Mortgage
226 Reviews
Jackie Dreamcatcher

"I wanted to pass some encouraging words regarding Jon Hernandez Delgado and to recognize a dynamic member of the Rocket Mortgage team that I have talked to several times during the course of my ...I wanted to pass some encouraging words regarding Jon Hernandez Delgado and to recognize a dynamic member of the Rocket Mortgage team that I have talked to several times during the course of my refinance. Jon is an outstanding and vital resource to Rocket Mortgage. Jon appears to be an expert in his field which can be very confusing and daunting at times for someone who does not have expertise in the mortgage and refinance industry. Jon has a very personable and friendly voice. In his voice I can hear honesty and a desire to help his customers in the refinance process. He immediately creates an instant connection with a total stranger over the phone and takes a natural and friendly tone, a great attitude, and engagement in his work. I would honestly rate Jon's customer service skills as the very best that I have experienced in a long time. I am a medical biller and I am on the phone all week long with insurance companies and patients and Jon's exceptional customer service skills stand out. You can tell he loves his work and loves his interaction with his customers. Whenever Jon called me I was always greeted with a friendly voice. He always kept his appointments and commitments which are lacking in this world today. He took the time to answer my questions and always treated me with respect and kindness and I never felt rushed. I suspect his parents should be commended for raising such a fine young man. I would be proud to call him my son if he were my own. I also wanted to commend the Rocket Mortgage and Refinance site. It was very easily accessed and understandable. The emails that I received told me exactly what was needed from me. The subject line of the emails were very beneficial: "Here is the Next Step" and "Take Action" - I knew that I had to complete some work. The emails never left me wondering what was next or if I needed to complete more paperwork or submit documents. I have never had access to a site that is so easily understandable. I was thrilled that this whole process from start to finish took just under a month."

Ryan Cash
Ryan Cash

Ryan Cash
Rocket Mortgage
226 Reviews
Cassandra Socha

"Working with Ryan was a game-changer in my refinancing journey--which honestly wouldn't have happened without him. I was recovering from an extensive home renovation and he provided a clear, ...Working with Ryan was a game-changer in my refinancing journey--which honestly wouldn't have happened without him. I was recovering from an extensive home renovation and he provided a clear, step-by-step plan to strategically improve my credit score. Thanks to his guidance, not only was I able to move forward with refinancing, but my improved score allowed me to secure a better interest rate, saving me hundreds each month. What really stood out was his deep knowledge, responsiveness, and the way he never pressured or rushed the process—he gave me the space and support to work at my own pace. Credit scores can feel mysterious and overwhelming, but Ryan broke everything down in a way that was easy to follow and genuinely empowering. It’s clear he is a true advocate for his clients’ financial success and I'm happy to have crossed paths."

George Kanonow
George Kanonow

George Kanonow
Rocket Mortgage
224 Reviews
Hougen Law

"I am a divorce lawyer who did two refis, one of a Rocket Mortgage mtg and another of a different mortgage. Didnt take momey out as a caveat to time: the time it took for the two refies, was about a ...I am a divorce lawyer who did two refis, one of a Rocket Mortgage mtg and another of a different mortgage. Didnt take momey out as a caveat to time: the time it took for the two refies, was about a mo th for the Rocket Mortgage, more like three weeks ish. And, the other about a mknth -maybe a weel longer than the Rocket Mortgage. Both were different types of loans. George took my calls personally and set up the process of the loans after telling me whattypes were best. He completed the Quickrn refi right uo, and got the other one started in the department that handled those types of loans. George was human, personable, a joy to work with and educating. Five star guy. I have refered two ot three clients to him already. The folks in the department wh handled the other loan were fine, njce enough but i dont recall their name and the education element was missing, sometimes it was like talking code. Not George, he is super. He can talk to the person, and its real. Don't hesitate to work with George, he will be straight up and if he believes he can get you the loan, he will tell you so, if he doesnt thimk so, he will let you know and suggest the options. While personable, he is all business; a tough combo to find."

Harrison Wyatt
Harrison Wyatt

Harrison Wyatt
Rocket Mortgage
220 Reviews
Ron Shields

"Harrison Wyatt did a great job in assistance my wife and I with refinancing our Rocket Loan. The process started a bit shaky in that my PC died and I was unable to scan and send required documents ...Harrison Wyatt did a great job in assistance my wife and I with refinancing our Rocket Loan. The process started a bit shaky in that my PC died and I was unable to scan and send required documents for Harrison's use. However, his quick thinking suggested that I take pictures of those docs and send them via email using my cell phone. This process was totally new to me, I am techy challenged :) . But all went well. Harrison received the docs and the process continued. Through the process Harrison kept in contact with us providing information as one step finished and another was taken. Everything Harrison said would happen did occur. However, if we were "surprised" by a step, Harrison was able to remedy it or provide a well thought explanation of what was needed. He was there ready to help. Our kudos to him!!"

Jeff Krinsky
Jeff Krinsky

Jeff Krinsky
Rocket Mortgage
219 Reviews
Allan Francis

"My experience working with Jeff was “Magical” in all intensity and spirit, a Dream Maker for sure!! Refinancing my home; finding the right mortgage was very scary for me, knowing it would be somewhat...My experience working with Jeff was “Magical” in all intensity and spirit, a Dream Maker for sure!! Refinancing my home; finding the right mortgage was very scary for me, knowing it would be somewhat complicated because of prior issues! God cleared the path and led me directly to Jeff Krinsky. Sometimes I wonder if he was for real, his confidence, energy, tireless work ethics, attention to detail, and being that top notch subject matter expert. As a military retiree, leadership, trust and communication is foremost and center for me. It’s not many of my civilian counterparts I would want as a battle buddy, but with Jeff it’s a no brainer!! He is so articulate and focus at solving problems while at the same time keeping me calm and worry free! He cares deeply about his clients, committed, responsive and supportive. You’ll never have to worry about getting hold of Jeff, he will be getting a hold of you with the slightest change in updates to information or any question asked. Exceptional is too little of a word to describe Jeff. I rather call him “The Real Estate and Mortgage Guru” the “Expert.” My mortgage was closed in less than 30 days! If you are looking for a mortgage professional, a guru, an expert, results, look no further than Jeff Krinsky; he is the ONE!!! Thank you 1 million times Jeff, God bless you!!"

Dean Kuhnlein
Dean Kuhnlein

Dean Kuhnlein
Rocket Mortgage
218 Reviews
Dylan Gallagher

"I cannot express enough gratitude for Dean at Rocket Mortgage. After being denied by several mortgage lenders, I was feeling defeated and unsure if I would ever be able to purchase a home. That’s when...I cannot express enough gratitude for Dean at Rocket Mortgage. After being denied by several mortgage lenders, I was feeling defeated and unsure if I would ever be able to purchase a home. That’s when I connected with Dean, and my entire experience changed for the better. Dean didn’t just see me as a credit score—he saw me as a person with a goal, and he was genuinely invested in helping me achieve it. He went above and beyond by guiding me on how to get my credit on the right track, offering practical advice, and giving me the encouragement I needed every step of the way. His patience, knowledge, and willingness to help were truly unmatched. Thanks to Dean, I am now buying a house—a dream I thought was out of reach just a few months ago. If you’re looking for someone who is not only skilled at what they do but also truly cares about their clients, Dean is the person to call. He’s a miracle worker, and I will be forever grateful for his help! Thank you, Dean, for making the impossible possible!"

Derek Stoeckle
Derek Stoeckle

Derek Stoeckle
Rocket Mortgage
217 Reviews
Dotri Shaw

"Oh, My goodness...where to start? I am super busy and do not have the time to chase everything most mortgage brokers say is necessary. Less than 3 weeks ago I had a delightful conversation with ...Oh, My goodness...where to start? I am super busy and do not have the time to chase everything most mortgage brokers say is necessary. Less than 3 weeks ago I had a delightful conversation with Derek and it was actually pleasant. Not intimidating. I am VERY pleased to say on Tuesday I will close on my house. Less years and over 3% less than last rate, but....this is the good part 1.5 % less than my current lender offered with 5 additional years. I had been referred by a friend to Rocket Mortgage, but Derek is the selling point for me. The communication and teamwork is outstanding. I will be making recommendations for this team. It is impressive!! Thank you to all. "

Tito Sanchez
Tito Sanchez

Tito Sanchez
Rocket Mortgage
216 Reviews
Jay Poole

"I have to say Titto did an outstanding job for me and my situation. I had a few different situations over the course of this process and he talked all of them. I had two different deals fall through ...I have to say Titto did an outstanding job for me and my situation. I had a few different situations over the course of this process and he talked all of them. I had two different deals fall through on other properties from the other side of the table before we found the perfect one. He worked tirelessly on all of my options to put me in the best position possible for each one of these potential opportunities. I had a lot of questions along the way in addition to changing situations. He was always there to answer, adapt or modify my options, as the situations on first 2 were very fluid and constantly changing. When the third opportunity arouse for my eventual dream home came available he was ready in an instant to deploy the perfect options for me to secure this property. He was always available for me during the whole process, prompt and return my calls immediately or within a few hours. And I made a lot of calls so I was very appreciative of the constant communication. I will definitely recommend him to all my family and friends to take care of their mortgage needs in the future."

Frank Jamil
Frank Jamil

Frank Jamil
Rocket Mortgage
215 Reviews
Chanel Poole

"As if buying a house isn't stressful enough... I had hit a few hiccups along the way with the home I have recently closed on. Frank was assigned my case in the middle of it all. He was kind, ...As if buying a house isn't stressful enough... I had hit a few hiccups along the way with the home I have recently closed on. Frank was assigned my case in the middle of it all. He was kind, personable, amicable, and well rounded in knowledge. Frank took his time to answer all my calls, texts and emails. He took the time to answer my questions and address my concerns the best he possibly could; even if they probably should have been addressed to an attorney. However, it being my first time buying a home there was a lot I did not know, wasn't sure who to ask or how to go about certain situations. It was stress beyond belief but Frank was so helpful! He ensured he could give the best advice and knowledge possible to help me. He constantly kept me updated on the process and what was going on, on the banking/loan end of things. He was very concerned about what was best for me as the client/costumer. He is a true and perfect example of what costumer service is about. I loved the entire team but Frank really did make this process less stressful. If you can pick whom to work with from Rocket Mortgage I highly recommend Frank, and will say I hope to have Franks assistance in the future when buying a home. :) Overall if I could rate more than just 5 stars I 100% would. Thank you for everything Frank!"