Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 6 of 373
Dylan Gallagher

"I cannot express enough gratitude for Dean at Rocket Mortgage. After being denied by several mortgage lenders, I was feeling defeated and unsure if I would ever be able to purchase a home. That’s when...I cannot express enough gratitude for Dean at Rocket Mortgage. After being denied by several mortgage lenders, I was feeling defeated and unsure if I would ever be able to purchase a home. That’s when I connected with Dean, and my entire experience changed for the better. Dean didn’t just see me as a credit score—he saw me as a person with a goal, and he was genuinely invested in helping me achieve it. He went above and beyond by guiding me on how to get my credit on the right track, offering practical advice, and giving me the encouragement I needed every step of the way. His patience, knowledge, and willingness to help were truly unmatched. Thanks to Dean, I am now buying a house—a dream I thought was out of reach just a few months ago. If you’re looking for someone who is not only skilled at what they do but also truly cares about their clients, Dean is the person to call. He’s a miracle worker, and I will be forever grateful for his help! Thank you, Dean, for making the impossible possible!"

Charles Henning

"Tony was an unbelievable help to me in refinancing. His knowledge, patience, and expertise showed in every step of the process. Being able to wake up on a Saturday morning, have a fantastic ...Tony was an unbelievable help to me in refinancing. His knowledge, patience, and expertise showed in every step of the process. Being able to wake up on a Saturday morning, have a fantastic preliminary talk with Tony, start the process for refinancing, and everything filled out and completely done as I finished my second cup of coffee was an unbelievable experience. This has completely changed my plans on financing and taken a burden off myself. Thank you Tony. You will never know how much your help and Rocket Mortgage has helped me now and for the future."

Debbie Medina

" I am so impressed with both Tony and the entire Rocket Mortgage team! I have engaged with several banking institutions regarding refinancing and never had the great experience that I had with Tony ... I am so impressed with both Tony and the entire Rocket Mortgage team! I have engaged with several banking institutions regarding refinancing and never had the great experience that I had with Tony and team. I, myself, work in the financial industry and pride myself upon customer service. That being said, often disappointed by the up selling and disengenuine approaches. This team at Rocket Mortgage was extremely efficient and very well coordinated. We are closing in less than 30 days. When one team member was out, the other stepped in and it was seamless. Kudos to all of you. Job well done! Tony, you are down to earth, honest and what you quote is accurate and there are not surprised. Thank you for not upsetting us, forceful in salesmanship...you were down to earth and genuine. We will make sure to recommend you and your team. Thank you!"

Richard Brodnicki

"There are not enough accolades possible to describe Dustin Geibig as a professional mortgage broker and friend. Dustin is extremely professional, knowledgeable, personable and friendly, always ...There are not enough accolades possible to describe Dustin Geibig as a professional mortgage broker and friend. Dustin is extremely professional, knowledgeable, personable and friendly, always looking out for my nest interests. I first started working with Dustin somewhere around 2000-01 on a mortgage. We instantly hit it off, not only as a client and customer, but also established a friendship that has continued to date. I have done several mortgages through Dustin, as well as some referrals, throughout the years and he has always done everything possible to get me the best rates and the best product available to meet my needs. Things are always done in a fast efficient manner in a very professional, but friendly, manner. There is always constant communication as needed to settle my loan, informing me of all necessary documents needed and to keep my “to do tasks” progressing and getting a quick closing date. As far as the closing, it was amazing. I contacted Dustin on December 18th to get the mortgage process started, I was informed I was tentatively approved pending an appraisal. The appraisal company had a representative here on December 27th, remembering that Christmas is a remarkably busy season business and personal wise, makes this an incredibly fast action and we closed on December 31st. The closing, due to technology, was completed in 10 minutes. Both the appraiser and closing agent were very professional, knowledgeable and personable making the entire process easy and enjoyable. Again, there are not enough accolades to describe the business relationship and friendship Dustin and I have developed over the years. If I owned a business Dustin would be my top candidate to hire for the most prestigious position. The entire process was excellent and thank you Dustin again. GO MICHIGAN!!!!!!!!!!!!!!!!"

Karli Uhse

"I truly cannot say enough amazing things about working with him. From start to finish, he went above and beyond for months to make sure everything worked out so I could stay in my home. What could ...I truly cannot say enough amazing things about working with him. From start to finish, he went above and beyond for months to make sure everything worked out so I could stay in my home. What could have been an incredibly stressful and overwhelming process felt manageable because of his dedication, patience, and constant support. He was available literally 24/7—no matter the time, he always responded quickly and never once made me feel like I was bothering him. The level of attention he gave made me feel like I was his only client, which is rare and incredibly appreciated. As a first-time home buyer, I had a lot of questions, and he took the time to thoroughly explain every step in a way that actually made sense. He made sure I felt confident and informed in every decision, which meant everything to me. I’ve known him since we were kids, but the reason I chose to work with him was because of his reputation for being exceptional at what he does—and he still managed to exceed every expectation I had. His work ethic, knowledge, and genuine care for his clients truly set him apart. If you’re looking for someone who will go the extra mile (and then some), advocate for you, and make you feel supported every step of the way, I would recommend him without hesitation."

Lou Manrique

"Chris is an impressively knowledgeable and resourceful mortgage loan officer. I can say this after more than 30 years of buying and selling real-estate, both with and without agents, but always with ...Chris is an impressively knowledgeable and resourceful mortgage loan officer. I can say this after more than 30 years of buying and selling real-estate, both with and without agents, but always with the services of a real-estate attorney. Whereas most banks (since the 2008 "housing bust") are overly focused on "ratios", Chris "sees a much wider window" when managing a loan application, allowing him to find avenues that work, when most others would give up. I have worked with Chris three times now in preparing "non-slam-dunk", but successful, mortgage loans and have been impressed each time. He works hard, returns phone calls (often "after hours") and finds a path for ethical and proper success, even where others have faltered. Just for the record, I no longer use my regular bank, with which I have a 20+ year successful mortgage history, because Chris Fredericks at Rocket Mortgage is far superior in both service and in successful outcomes. Thanks, Chris! You've set a new high standard for me :-) Lou Manrique"

Robert Porter

"Nick has been the absolute best to work with. He helped us with a cash-out refinance earlier this year and was amazing during that process as well. He has consistently stayed in contact with us ...Nick has been the absolute best to work with. He helped us with a cash-out refinance earlier this year and was amazing during that process as well. He has consistently stayed in contact with us throughout our entire process of the refinance and our recent selling/buying of another home. He is extremely knowledgeable and explains complex things in a way that is easily understandable. He was always offering up different solutions that would be best for us and has taken a true interest in our future. This was not just another loan experience most get from other financial institutions, we were not just a number to Nick. He truly made this a personal experience and by far one of the most pleasurable things we have ever been through. He has a great, fun personality, yet was always professional. I cannot recommend Nick highly enough. This man deserves any and all recognition and bonuses that can be awarded to him. You have a customer for life because of Nick!"

Raymond Weiss

"06/15/2018 Allen was extremely knowledgeable. He directed us to the right product. Later, he fully explained some rather arcane questions regarding our refinance. He made us feel comfortable and ...06/15/2018 Allen was extremely knowledgeable. He directed us to the right product. Later, he fully explained some rather arcane questions regarding our refinance. He made us feel comfortable and relaxed throughout the process, Always explaining thoroughly where we were in the process and when and what would be happening next. He responded to my e-mails and calls with celerity. When others in the process were a little tardy in processing information, he got the ball rolling again immediately. Professional, Knowledgeable, Caring, Courteous. You have a gem. Treat him so! I would hire Allen immediately if I were in need of a customer service professional. I know excellent customer service, as I supervised and managed call centers, in the telephony industry and later ran a construction firm. THANK YOU AGAIN ALLEN! BRAVO!!!!! Ray & Nicole"

Gloria Baez

""We recently refinanced our home with Charlene at Rocket Mortgage, and the experience was seamless and stress-free. Charlene's exceptional expertise, coupled with her friendly and thoughtful approach,..."We recently refinanced our home with Charlene at Rocket Mortgage, and the experience was seamless and stress-free. Charlene's exceptional expertise, coupled with her friendly and thoughtful approach, made every step of the process easy to understand. Her thorough explanations and guidance were invaluable, making us feel confident and supported throughout. Despite our interactions being online and over the phone, Charlene's professionalism and warmth made it feel like a personal, in-person experience. We can't thank her enough for her outstanding service and expertise. If you're considering refinancing or obtaining a loan, we highly recommend Charlene at Rocket Mortgage. The company's name isn't just a slogan – with Charlene, you'll experience the speed and efficiency that Rocket Mortgage promises. Five stars isn't enough – Charlene deserves ten!"

Toni Carter

"I was very skeptical of this process through refinance with an online company. Out of curiosity I thought I would reach out to them and just see what they can do to help me. The entire process from ...I was very skeptical of this process through refinance with an online company. Out of curiosity I thought I would reach out to them and just see what they can do to help me. The entire process from beginning to end only took a couple of short weeks. My agent was there for me every step of the way! I appreciated the fact that he was always available by text or phone and if he didn’t answer right away he never took more than a few hours to reply. He was very knowledgeable and helped answer every question I had along the way. I also appreciated and respected the fact that if he did not know how to answer one of my questions, he found out and got back to me. My agent made this process painless! My agent never made me feel my questions or concerns were invalid. I would recommend Trevor to anyone who ever asks if I know of someone out there who can help them. This agent has given me complete confidence in this process. If you are thinking about going through this process I believe this is the perfect agent to put any fears and concerns to rest for you! I have a 100% satisfaction rating with this company, process and agent. Thank you!!"