Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 6 of 400
Allan Francis

"My experience working with Jeff was “Magical” in all intensity and spirit, a Dream Maker for sure!! Refinancing my home; finding the right mortgage was very scary for me, knowing it would be somewhat...My experience working with Jeff was “Magical” in all intensity and spirit, a Dream Maker for sure!! Refinancing my home; finding the right mortgage was very scary for me, knowing it would be somewhat complicated because of prior issues! God cleared the path and led me directly to Jeff Krinsky. Sometimes I wonder if he was for real, his confidence, energy, tireless work ethics, attention to detail, and being that top notch subject matter expert. As a military retiree, leadership, trust and communication is foremost and center for me. It’s not many of my civilian counterparts I would want as a battle buddy, but with Jeff it’s a no brainer!! He is so articulate and focus at solving problems while at the same time keeping me calm and worry free! He cares deeply about his clients, committed, responsive and supportive. You’ll never have to worry about getting hold of Jeff, he will be getting a hold of you with the slightest change in updates to information or any question asked. Exceptional is too little of a word to describe Jeff. I rather call him “The Real Estate and Mortgage Guru” the “Expert.” My mortgage was closed in less than 30 days! If you are looking for a mortgage professional, a guru, an expert, results, look no further than Jeff Krinsky; he is the ONE!!! Thank you 1 million times Jeff, God bless you!!"

Jay Poole

"I have to say Titto did an outstanding job for me and my situation. I had a few different situations over the course of this process and he talked all of them. I had two different deals fall through ...I have to say Titto did an outstanding job for me and my situation. I had a few different situations over the course of this process and he talked all of them. I had two different deals fall through on other properties from the other side of the table before we found the perfect one. He worked tirelessly on all of my options to put me in the best position possible for each one of these potential opportunities. I had a lot of questions along the way in addition to changing situations. He was always there to answer, adapt or modify my options, as the situations on first 2 were very fluid and constantly changing. When the third opportunity arouse for my eventual dream home came available he was ready in an instant to deploy the perfect options for me to secure this property. He was always available for me during the whole process, prompt and return my calls immediately or within a few hours. And I made a lot of calls so I was very appreciative of the constant communication. I will definitely recommend him to all my family and friends to take care of their mortgage needs in the future."

Bill Todd

"For those who are interested, I highly recommend Michael Brennan (of Rocket Mortgage) as a mortgage banker. From my experience, Michael was very knowledgeable, efficient and available all through the...For those who are interested, I highly recommend Michael Brennan (of Rocket Mortgage) as a mortgage banker. From my experience, Michael was very knowledgeable, efficient and available all through the loan process. Since I only had experience with a new home loan process about 13 years ago; I was unfamiliar with the details, but every question I had he took the time to explain them to me. I was impressed with his ability to get a lower rate than the competitor banker and also how he assisted me in other discounts that were available. As a matter of fact, the competitor mortgage banker I was comparing loan rates with felt that the loan package from Michael was "too good to be true." I don't want to take up too much time, but if you are looking for a GREAT rate and excellent customer service--Michael Brennan at Rocket Mortgage is your man!!!"

Charles Henning

"Tony was an unbelievable help to me in refinancing. His knowledge, patience, and expertise showed in every step of the process. Being able to wake up on a Saturday morning, have a fantastic ...Tony was an unbelievable help to me in refinancing. His knowledge, patience, and expertise showed in every step of the process. Being able to wake up on a Saturday morning, have a fantastic preliminary talk with Tony, start the process for refinancing, and everything filled out and completely done as I finished my second cup of coffee was an unbelievable experience. This has completely changed my plans on financing and taken a burden off myself. Thank you Tony. You will never know how much your help and Rocket Mortgage has helped me now and for the future."

Debbie Medina

" I am so impressed with both Tony and the entire Rocket Mortgage team! I have engaged with several banking institutions regarding refinancing and never had the great experience that I had with Tony ... I am so impressed with both Tony and the entire Rocket Mortgage team! I have engaged with several banking institutions regarding refinancing and never had the great experience that I had with Tony and team. I, myself, work in the financial industry and pride myself upon customer service. That being said, often disappointed by the up selling and disengenuine approaches. This team at Rocket Mortgage was extremely efficient and very well coordinated. We are closing in less than 30 days. When one team member was out, the other stepped in and it was seamless. Kudos to all of you. Job well done! Tony, you are down to earth, honest and what you quote is accurate and there are not surprised. Thank you for not upsetting us, forceful in salesmanship...you were down to earth and genuine. We will make sure to recommend you and your team. Thank you!"

Richard Brodnicki

"There are not enough accolades possible to describe Dustin Geibig as a professional mortgage broker and friend. Dustin is extremely professional, knowledgeable, personable and friendly, always ...There are not enough accolades possible to describe Dustin Geibig as a professional mortgage broker and friend. Dustin is extremely professional, knowledgeable, personable and friendly, always looking out for my nest interests. I first started working with Dustin somewhere around 2000-01 on a mortgage. We instantly hit it off, not only as a client and customer, but also established a friendship that has continued to date. I have done several mortgages through Dustin, as well as some referrals, throughout the years and he has always done everything possible to get me the best rates and the best product available to meet my needs. Things are always done in a fast efficient manner in a very professional, but friendly, manner. There is always constant communication as needed to settle my loan, informing me of all necessary documents needed and to keep my “to do tasks” progressing and getting a quick closing date. As far as the closing, it was amazing. I contacted Dustin on December 18th to get the mortgage process started, I was informed I was tentatively approved pending an appraisal. The appraisal company had a representative here on December 27th, remembering that Christmas is a remarkably busy season business and personal wise, makes this an incredibly fast action and we closed on December 31st. The closing, due to technology, was completed in 10 minutes. Both the appraiser and closing agent were very professional, knowledgeable and personable making the entire process easy and enjoyable. Again, there are not enough accolades to describe the business relationship and friendship Dustin and I have developed over the years. If I owned a business Dustin would be my top candidate to hire for the most prestigious position. The entire process was excellent and thank you Dustin again. GO MICHIGAN!!!!!!!!!!!!!!!!"

Dylan Gallagher

"I cannot express enough gratitude for Dean at Rocket Mortgage. After being denied by several mortgage lenders, I was feeling defeated and unsure if I would ever be able to purchase a home. That’s when...I cannot express enough gratitude for Dean at Rocket Mortgage. After being denied by several mortgage lenders, I was feeling defeated and unsure if I would ever be able to purchase a home. That’s when I connected with Dean, and my entire experience changed for the better. Dean didn’t just see me as a credit score—he saw me as a person with a goal, and he was genuinely invested in helping me achieve it. He went above and beyond by guiding me on how to get my credit on the right track, offering practical advice, and giving me the encouragement I needed every step of the way. His patience, knowledge, and willingness to help were truly unmatched. Thanks to Dean, I am now buying a house—a dream I thought was out of reach just a few months ago. If you’re looking for someone who is not only skilled at what they do but also truly cares about their clients, Dean is the person to call. He’s a miracle worker, and I will be forever grateful for his help! Thank you, Dean, for making the impossible possible!"

Lou Manrique

"Chris is an impressively knowledgeable and resourceful mortgage loan officer. I can say this after more than 30 years of buying and selling real-estate, both with and without agents, but always with ...Chris is an impressively knowledgeable and resourceful mortgage loan officer. I can say this after more than 30 years of buying and selling real-estate, both with and without agents, but always with the services of a real-estate attorney. Whereas most banks (since the 2008 "housing bust") are overly focused on "ratios", Chris "sees a much wider window" when managing a loan application, allowing him to find avenues that work, when most others would give up. I have worked with Chris three times now in preparing "non-slam-dunk", but successful, mortgage loans and have been impressed each time. He works hard, returns phone calls (often "after hours") and finds a path for ethical and proper success, even where others have faltered. Just for the record, I no longer use my regular bank, with which I have a 20+ year successful mortgage history, because Chris Fredericks at Rocket Mortgage is far superior in both service and in successful outcomes. Thanks, Chris! You've set a new high standard for me :-) Lou Manrique"

Raymond Weiss

"06/15/2018 Allen was extremely knowledgeable. He directed us to the right product. Later, he fully explained some rather arcane questions regarding our refinance. He made us feel comfortable and ...06/15/2018 Allen was extremely knowledgeable. He directed us to the right product. Later, he fully explained some rather arcane questions regarding our refinance. He made us feel comfortable and relaxed throughout the process, Always explaining thoroughly where we were in the process and when and what would be happening next. He responded to my e-mails and calls with celerity. When others in the process were a little tardy in processing information, he got the ball rolling again immediately. Professional, Knowledgeable, Caring, Courteous. You have a gem. Treat him so! I would hire Allen immediately if I were in need of a customer service professional. I know excellent customer service, as I supervised and managed call centers, in the telephony industry and later ran a construction firm. THANK YOU AGAIN ALLEN! BRAVO!!!!! Ray & Nicole"

Robert Porter

"Nick has been the absolute best to work with. He helped us with a cash-out refinance earlier this year and was amazing during that process as well. He has consistently stayed in contact with us ...Nick has been the absolute best to work with. He helped us with a cash-out refinance earlier this year and was amazing during that process as well. He has consistently stayed in contact with us throughout our entire process of the refinance and our recent selling/buying of another home. He is extremely knowledgeable and explains complex things in a way that is easily understandable. He was always offering up different solutions that would be best for us and has taken a true interest in our future. This was not just another loan experience most get from other financial institutions, we were not just a number to Nick. He truly made this a personal experience and by far one of the most pleasurable things we have ever been through. He has a great, fun personality, yet was always professional. I cannot recommend Nick highly enough. This man deserves any and all recognition and bonuses that can be awarded to him. You have a customer for life because of Nick!"