Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 7 of 374
Trevor Green
Trevor Green

Trevor Green
Rocket Mortgage
198 Reviews
Toni Carter

"I was very skeptical of this process through refinance with an online company. Out of curiosity I thought I would reach out to them and just see what they can do to help me. The entire process from ...I was very skeptical of this process through refinance with an online company. Out of curiosity I thought I would reach out to them and just see what they can do to help me. The entire process from beginning to end only took a couple of short weeks. My agent was there for me every step of the way! I appreciated the fact that he was always available by text or phone and if he didn’t answer right away he never took more than a few hours to reply. He was very knowledgeable and helped answer every question I had along the way. I also appreciated and respected the fact that if he did not know how to answer one of my questions, he found out and got back to me. My agent made this process painless! My agent never made me feel my questions or concerns were invalid. I would recommend Trevor to anyone who ever asks if I know of someone out there who can help them. This agent has given me complete confidence in this process. If you are thinking about going through this process I believe this is the perfect agent to put any fears and concerns to rest for you! I have a 100% satisfaction rating with this company, process and agent. Thank you!!"

Moe Al-Kaaki
Moe Al-Kaaki

Moe Al-Kaaki
Rocket Mortgage
197 Reviews
Jennifer Chandler

"It was a pleasure working with Moe to get pre approved for a home we fell in love with! He made the process of getting pre approved and then fully approved with a non contingent loan painless, and we...It was a pleasure working with Moe to get pre approved for a home we fell in love with! He made the process of getting pre approved and then fully approved with a non contingent loan painless, and we were able to put in our offer to the sellers, and won over multiple other offers because we were fully funded! My husband and I lost everything we had in Hurricane Harvey and after dealing with insurance, and FEMA, and having to buy new cars, furniture, appliances, dealing with contractors to fix the house, and living with family for 7 months, having this process go so smoothly was a dream! Our closing is tomorrow and all we have to do is show up and sign papers!! I recommend Rocket Mortgage to everyone I know that is looking to buy a home. This is the 2nd time purchasing a home with them, we have refinanced twice with them, and have always had the best experience. Thank you so much!"

Ember Mahaffey
Ember Mahaffey

Ember Mahaffey
Rocket Mortgage
197 Reviews
JS Hondo

"Worjing with Rocket Mortgage was the best financial decison I made. I refinanced with them just 2 years after u purchased my home with Wells Fargo under and FHA loan. Ember advised me that I was ...Worjing with Rocket Mortgage was the best financial decison I made. I refinanced with them just 2 years after u purchased my home with Wells Fargo under and FHA loan. Ember advised me that I was qualified to have my FHA removed and refinance under a conventional loan. Ember was so patient to explain things with me step by step and was even more patient and understanding with my work schedule since I was unable to be on top of this as much as I would've liked to due to my hectic work schedule. What was different with Ember versus my first loan officer was that Ember wasn't so overbearing. She was organized and you can just tell she had a lot of experience with her job. She wasn't like my first loan officer who made the experience of buying a home a nightmare and constantly losing my paper work and refaxing information. The way that Rocket Mortgage is setup it doesn't allow anyone to lose any important and official documents. This made very comfortable. In fact, Ember and her team made me feel comfortable with my decision to refinance with them overall. When I closed on my house she called to confirm if everything went as smooth as she had explained it would be. I would definitely recommend any of my friends and family to refinance with Rocket Mortgage and if you get Ember as your agent, consider yourself lucky. "

Cody Metty
Cody Metty

Cody Metty
Rocket Mortgage
197 Reviews
Glenda Booth

"Cody walked me through EVERYthing! I have recommended his name and shared his contact information to family members as someone to contact regarding refinancing of their homes! We have been so ...Cody walked me through EVERYthing! I have recommended his name and shared his contact information to family members as someone to contact regarding refinancing of their homes! We have been so pleased with our Rocket Mortgage experiences. Decided to refinance our home a number of years ago as interest rates had dropped. Had completed some information for another company (Lower My Bills) but when I realized it required a monthly fee I didn't finish the forms. Apparently this company shared my contact information with Rocket Mortgage. Normally that would be very aggravating but I would have never even thought to contact Rocket Mortgage. That experience was fast and painless! Rocket Mortgage stays in contact when interest rates change or opportunities to make changes that benefit us occur."

Marc Cohen
Marc Cohen

Marc Cohen
Rocket Mortgage
195 Reviews
James Zollar

"I wanted to send you a note of thanks for your outstanding and Excellent assistance during my home refinance. What were the best parts of working with the rocket mortgage team: #1 Responsiveness – ...I wanted to send you a note of thanks for your outstanding and Excellent assistance during my home refinance. What were the best parts of working with the rocket mortgage team: #1 Responsiveness – whether you were calling me back via phone (which I like the least) or responding to emails (the Best) you each would take my never ending quires or request for information and get back to me very quickly. How you advocatee for me during the process! #2 The ability to easily upload documents #3 The ability to Always see what the next step was and what was required of my I will always provide you as loan referrals James & Shawne"

Kate Mintz
Kate Mintz

Kate Mintz
Rocket Mortgage
194 Reviews
Donald F. Loveless

"As a senior citizen, I have "survived" (suffered?) a number of the inevitable mortgage application/closings that life brings. No complaints, as I consider myself fortunate to have been a homeowner. ...As a senior citizen, I have "survived" (suffered?) a number of the inevitable mortgage application/closings that life brings. No complaints, as I consider myself fortunate to have been a homeowner. And my experience seems to show that it is true, homeownership is the main investment that most ordinary people are able to make in their lifetime. I'm lucky in that regard. Regarding Kate Mintz as a Loan Officer, I was surprised to find her to be the the best mortgage officer I have dealt with in all these years. Perhaps I was I surprised in this digital online age because of my lowered expectations. As they say, I'm definitely old school. How can you sign up for a serious financial obligation without ever meeting the loan officer? Well, the answer is, talk to Kate. IMHO, Kate's number one attribute is patience. Both online and by phone, she carefully and patiently addressed all questions, explaining every possible detail. Kate is obviously very knowledgeable, as she should be, and never faltered or hesitated in providing rapid and complete information on the most inane bits of process, steps, or hurdles as the loan application bumped it's way along. She has a confident and relaxed approach, and worked diligently to assure I was informed and satisfied. I highly recommend Kate Mintz. DFL, Stevensville MD"

Crystal Ray
Crystal Ray

Crystal Ray
Rocket Mortgage
194 Reviews
Ronnie M

"Crystal made this process stress free, and easy for us. She answered my call and immediately started the process. She is professional, knowledgeable, and easy to work with. We could not have asked ...Crystal made this process stress free, and easy for us. She answered my call and immediately started the process. She is professional, knowledgeable, and easy to work with. We could not have asked for anything more. Crystal kept us updated on everything and was there when I had questions. I highly recommend her to anyone seeking someone of value to start your home purchase or refinance. On the whole, I have been with this company from the beginning of my home purchase and I have had the best experience. They are all great to work with and they know their business. I highly recommend Rocket to anyone. Thanks Crystal and Rocket for seeing us through this process without any headaches and/or delays. Start to finish, it was 10/10."

Danielle Burr
Danielle Burr

Danielle Burr
Rocket Mortgage
193 Reviews
Ronald Hogue

"My name is Ron Hogue and I am writing this review to let you know I am 71 years old and have been involved with thousands of people in my law enforcement, business owner and loss prevention career. ...My name is Ron Hogue and I am writing this review to let you know I am 71 years old and have been involved with thousands of people in my law enforcement, business owner and loss prevention career. It has been a long time since I have dealt with a person who talked to me and not at me. Also I learned that it is not what you want but what you need. Danielle talked to me on a level that I could understand and answered every question and knew seem to know what I could handle in a new cash out refinance. Unlike most business reps. who think of how much money is going in their pockets and in a hurry to close the deal, Danielle took her time to make sure I understood everything. For this she made me comfortable and would to work for my needs. I would highly recommend Danielle and will recommend Rocket Mortgage. Two things that a business needs to survive is - return customers and word of mouth. Because of Danielle you will always have both from me. Thank you."

Brian Baumann
Brian Baumann

Brian Baumann
Rocket Mortgage
192 Reviews
Diane Schultz

"Some of my friends talked to me about considering Rocket Mortgage for future home mortgage needs. When the time came in 2017, I naturally contacted the company and met Brian. From our first contact ...Some of my friends talked to me about considering Rocket Mortgage for future home mortgage needs. When the time came in 2017, I naturally contacted the company and met Brian. From our first contact through the final closing he was always there for us. He did not waste time. He was increadibly efficient and Rocket Mortgage's system took away all of the frustration normally associated with the home mortgage loan process. While the system is great, Brian made it work. He did not ask for more information than was needed. He never asked for duplicates. there was instant communication whether I asked a question or he needed some more data on his end. Everything was done electronically -- a fabulous emil process. We started the process around September 12 and closed on October 20. Rocket Mortgage and people like Brian make traditional bank images (such as Wells Fargo) live up to their stodgy brand images i.e. using a stage coach versus 21st century technology. Frankly, if the company were not called Rocket Mortgage, it could easily be called Brian and there would not be any of difference. "

Samantha Ellis
Samantha Ellis

Samantha Ellis
Rocket Mortgage
192 Reviews
Mickel Krute

"I am very pleased to say that working with your company representative [Samantha Ellis] and her team made the final purchase of my home a reality. We worked very well together... Samantha was my ...I am very pleased to say that working with your company representative [Samantha Ellis] and her team made the final purchase of my home a reality. We worked very well together... Samantha was my rock... No matter what I faced with any of the numerous buyer's and/or seller's agents; and all the over zealous homeowners with their grossly overpriced, under maintained; omission of or cover-up of seller's disclosures;etc., and definitely lacking the old fashioned "curb appeal"... and then constantly blindsided by the financial side of the buying process with the interest rates being raised constantly. It all worked out in the end. I would also like to add that my comments of professionalism and team player, etc is also echoed by all the comments and thanks I was given by both the Title Company rep [Jennifer Larson} and her various office personnel; and the seller's agent [Cindy Wheeler]. They were amazed that when I asked for a 30 days close that Samantha was able to have all the numbers and info to the Title company in actually under 22 days. That is TEAM work at its best on Samantha's Ellis's part. Thank you for the opportunity to highlight one of your employees [Samantha Ellis] who is a shinning star as leader of her department within your company. Oh ....Yes, be assured I will be happy to use both Samantha Ellis and/or your company's name when asked for my opinion of recommending a Lending company to use."