Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 9 of 373
Jason Ellis
Jason Ellis

Jason Ellis
Rocket Mortgage
184 Reviews
Tom G

"My sister and I were interested in purchasing a family vacation home in northern Michigan. We had been looking for a few months and all of a sudden we stumbled upon "the one". We learned we needed to ...My sister and I were interested in purchasing a family vacation home in northern Michigan. We had been looking for a few months and all of a sudden we stumbled upon "the one". We learned we needed to act fast as all offers were due that same day by 4pm, leaving us only 5 hours in which we also needed a preapproval. Jason responded with urgency upon reaching out to him and was able to get all the information he needed in a professional and educational manner, ensuring to look out for our best interests. Not only did Jason provide the preapproval in time, but he escalated it with underwriting to get a full approval to help make our offer more competitive. In addition, Jason took it upon himself to reach out to both our agent and the listing agent to ensure we were great candidates. Our offer ended up getting accepted despite multiple offers! If it weren't for Jason, we would've never landed our dream vacation home! The experience did not end there as Jason made sure to keep in contact with us and address any concerns or questions. You can tell, Jason is a true professional and knowledgable veteran. Not only did we end up with the best mortgage lender in the game, but one of the best bankers we could ask for. We highly recommend Jason Ellis for your mortgage journey!"

Jesse DuBay
Jesse DuBay

Jesse DuBay
Rocket Mortgage
183 Reviews
Mary Quintero

"When I contacted Rocket mortgage Jesse was the agent who help me understand what I needed to do so I could get pre-approved.. I’m a person who doesn’t get things understood real quick and Jesse was ...When I contacted Rocket mortgage Jesse was the agent who help me understand what I needed to do so I could get pre-approved.. I’m a person who doesn’t get things understood real quick and Jesse was very patient to help me get my ducks 🦆 all in a decent row😁.. I was pre-approved real quick. When I found the house that was meant for me and my fur babies🐾. It was kinda difficult for me to get some things together due to me not begin technically experience but, Jesse didn’t give up on me he walk me through step by step.. everything moved so fast I couldn’t believe that I would soon be closing on my home.. Jesse, is a wonderful agent and very knowledgeable in his career.. until this very day if I have a question Jesse is still kind to answer my question.. 🙏🏽✌🏽👣🤎🐾🎶🦜🌺🙋🏻‍♀️"

Kevin Haag
Kevin Haag

Kevin Haag
Rocket Mortgage
183 Reviews
Sam Stoler

"Our experience with Kevin Haag was wonderful! He is very professional in attitude and manner. He is extremely easy to work with and he is definitely a people person. His parents raised him well. Kevin...Our experience with Kevin Haag was wonderful! He is very professional in attitude and manner. He is extremely easy to work with and he is definitely a people person. His parents raised him well. Kevin took good care of us and guided us through any rough spots with a genuine positive attitude. He made things easy for this senior couple. You've got a great employee in Kevin! As a matter of fact, if Kevin moves, we go with him. Rocket Mortgage Company has done everything their president, Jay Farner, says they will do in his TV commercial. We are truly impressed and hope our Rocket Mortgage experiences continue to be positive. Thank you Kevin Haag and Rocket Mortgage! Sam and Maggie Stoler Lancaster, PA"

Brent Little
Brent Little

Brent Little
Rocket Mortgage
183 Reviews
Mary Latson

"I have been unintentionally rude , absentminded, ignorant, micromanaging, unavailable, disconnected from the beginning of working with contacting Alex Collins, Brent Little, mortgage broker for ...I have been unintentionally rude , absentminded, ignorant, micromanaging, unavailable, disconnected from the beginning of working with contacting Alex Collins, Brent Little, mortgage broker for rocket mortgage, Keonna Etienne Experienced, calm, patient, knowledgeable, extremely helpful with immediate response to my concerns, so easy to understand, enjoyable, prompt, way available, I am certain I have been the hardest client they ever had or will ever have. I'm old,ill, I don't have skills in providing documentation over internet, I am nearly blind doing all tasks to aquire insurance , for my home, to locate understandings about properties, to achieve a loan through a very long process , meanwhile being to time zones away. These individuals are extremely qualified, trustworthy, involved in bringing the BEST service , above average, gentle, but PROFESSIONAL, ABSOLUTE INTEGRITY, putting one at ease each time the overwhelming paralysis ,being petrified of this journey we're on in However this Rocky, slippery , no oxygen everest climb we're on these professionals that have dropped in my contact list have been not only good but superb Samaritans in fulfilling my needs from them."

Raymn Henany
Raymn Henany

Raymn Henany
Rocket Mortgage
182 Reviews
Isaac Hannosh

"Raymn is by far the best mortgage banker I have ever met and worked with. less than 2 months ago I called enquiring to see if I can get Raymn's assistance in preparing myself to get into a mortgage ( ...Raymn is by far the best mortgage banker I have ever met and worked with. less than 2 months ago I called enquiring to see if I can get Raymn's assistance in preparing myself to get into a mortgage ( I felt I didn't qualify for what I needed amount wise). Raymn asked me when I was looking to move and I said sometime next year because I was certain I did not yet qualify for the mortgage amount I needed. Raymn very professionally insisted that we try now and he felt strongly he cant get me into what i needed. After beginning the process I would say no later than a week he came back and told me he was able to qualify me for well over what I needed! I was able to secure a conventional loan with minimal down payment and very reasonable closing costs. Raymn also generously added a discount for me as a first time home buyer. To think that just 8 weeks ago my wife and I felt we needed to wait, now we are moving into our dream home that we just finished the closing on yesterday! I sincerely credit all of this to Raymn. He and my realtor worked hand in hand to create the perfect situation. I would recommend Raymn to anyone looking for a mortgage. Do not qualify yourself, listen to the expert, Raymn Henany! Raymn, because of you, my wife and I are now home owners and we feel even more encouraged with our already bright future with our 3 wonderful children. I believe that I have made a friend in you. almost 2 months later (or maybe less?) I am a home owner! Raymn will not quite until he gets you a mortgage. Bank on it. Isaac & Ruby"

Alex Makki
Alex Makki

Alex Makki
Rocket Mortgage
182 Reviews
Wessam Hashem

"Refinancing and / or purchasing a home to me is one of life's biggest and most stressful decisions. The entire process is usually long and tedious, that's where Alex Makki comes in. Alex made things ...Refinancing and / or purchasing a home to me is one of life's biggest and most stressful decisions. The entire process is usually long and tedious, that's where Alex Makki comes in. Alex made things easy from the get go, he was extremely organized and had me prepare everything up front. My entire deal was handled with three short phone calls. Alex explained the process and kept me informed throughout via email which comforted me even more. It's obvious he's been doing this a long time and his professionalism was proven time and time again. The best part about dealing with Alex to me was not how effortless he made everything, but how he genuinely cared about my financial well being. Hats off to Alex Makki and the entire Rocket Mortgage team."

Sarah Lawrence
Sarah Lawrence

Sarah Lawrence
Rocket Mortgage
179 Reviews
Tony Rodriguez

"To say that I was pleasantly surprised with the experience of getting a home mortgage loan, with Rocket Mortgage through Sarah Altimore, would be a severe understatement. From start to finish she, or ...To say that I was pleasantly surprised with the experience of getting a home mortgage loan, with Rocket Mortgage through Sarah Altimore, would be a severe understatement. From start to finish she, or somebody with the answers to my questions, was always available. I was never asked to leave a voicemail, instead if Sarah was not available, someone with direct knowledge of my account was there for me. This is what most impressed me. I was always treated with respect and consideration. I was given the impression that Rocket Mortgage cared about me and my time. Not only was I impressed with Rocket Mortgage, but when my real estate agent and my title company asked who my lender was, the first thing they said was that Rocket Mortgage was the best they have worked with. I highly recommend Rocket Mortgage and Sarah Altimore. I don't plan on needing a home loan again, but if I did, I know where I would call. "

Guillaume Kruger
Guillaume Kruger

Guillaume Kruger
Rocket Mortgage
177 Reviews
Bebe Green

"It was a genuinely great experience with every member of the staff from the beginning to the end. Each was knowledgeable, concerned that my concerns were resolved, and I felt truly important in their...It was a genuinely great experience with every member of the staff from the beginning to the end. Each was knowledgeable, concerned that my concerns were resolved, and I felt truly important in their hands, even my lack of computer skills was treated with respect by Mr. Kruger, Jessica Blanco, and all on the team who helped complete the transaction, including Ms. Guillaume, whoever helped me set up the auto pay. Sorry, I can’t remember all the names. Thank you, Tocket team for making this a pleasant experience! Even the Notary who came to our home for the signing! He was great also. America had been, in my lifetime, a service oriented nation, in running businesses, which has declined in recent years, but this seems like the good old days in America to me!! Thank you!"

Annmarie Maronek
Annmarie Maronek

Annmarie Maronek
Rocket Mortgage
177 Reviews
Keith Taylor

"Annmarie was great to work with on our refi. She quickly analyzed our situation and recommended a great interest rate. An added plus is after reviewing our homeowners insurance (as part of the refi ...Annmarie was great to work with on our refi. She quickly analyzed our situation and recommended a great interest rate. An added plus is after reviewing our homeowners insurance (as part of the refi process), she said that due to our excellent credit, we shouldn't be paying such a high premium. Though I constantly shop insurance premium prices, ours was raised this year due to 2 claims filed in 2 years. She recommended an insurance broker she works with--end result, saved us $1400/yr. The only blemish in our working with her was towards the end, right before we were to go to closing, I asked her about an offer that appeared to have an even lower interest rate and she at first didn't respond and when she did, it was somewhat abrupt. However, we highly recommend her and will ask for her by name in the future. Her expertise on top of Rocket Mortgage/Rocket's e-processes for capturing documents and signatures made the process efficient."

Chris Ponton
Chris Ponton

Chris Ponton
Rocket Mortgage
177 Reviews
Nicole Whalen Whalen

"I would give more if I could. Chris hands down was a god send to my family and I ! He is a MVP to help go through this process. I highly recommend Chris and his team. We had a great experience, it’s ...I would give more if I could. Chris hands down was a god send to my family and I ! He is a MVP to help go through this process. I highly recommend Chris and his team. We had a great experience, it’s such an overwhelming process as it is, the market is the WORST! But they take a lot of that uncertainty away. I felt comfortable knowing we had great people in our corner, we were able to call if we had any questions or concerns, and if Chris wasn’t able to answer, he called back in a matter of minutes (most of the time he called before we got a chance). We knew everything we needed to do from the start of the process and when we needed to change things around due to personal circumstances, he would get it done immediately! Don’t second guess going through rocket- it was easy and convenient to use them- toddler and 2 working people plus another who lived in another state. We used rocket to sell my dad’s house and buy a house that we could blend together. I just have to add, I am most certainly his favorite client 😂 just kidding- I hope you got a chuckle of that Chris! But really- he is super attentive, friendly and I feel like for someone I have never even met- he truly cared and wanted to make sure it happened- even if it meant doing a lot more work for us than the common loan process. I miss our weekly chats, he does too haha. He called once he saw that our closing was set up and was so excited for us! Ok end of this long but hopefully helpful review. Listen to Nike- or Nikki- and JUST DO IT ☺️ kk byeeee"