Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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Page 10 of 357
Darren Goldsmith
Darren Goldsmith

Darren Goldsmith
Rocket Mortgage
177 Reviews
John Varela

"We bought our house 11 years ago with a 9.9%, beyond belief, rate. We were very close to loose it on 2013. Fortunately, Bank of America allowed us to modify the loan. They reduced capital and ...We bought our house 11 years ago with a 9.9%, beyond belief, rate. We were very close to loose it on 2013. Fortunately, Bank of America allowed us to modify the loan. They reduced capital and interest but the rate was not negotiable. Mortgage payments were too high and refinance was a must to ease our budget. Last year, we tried them but it was a titanic effort. Lots of papers, calls, follow ups, and complications. It resulted just impossible. Then we tried Tropical Financial and came out with the same negative outcome. At last, we tried Rocket Mortgage. From start to finish, we couldn't believe ourselves. They were absolutely amazing. Mr. Darren Goldsmith and his excellent team provided us an impeccable service. Communication, promptness to respond, assistance, perfect knowledge of all the process and procedures are just outstanding. To write a review is just that, a review. But to recommend somebody with all you heart, makes a difference. Today I want to thank Mr. Goldsmith and all his people because they were greatly wonderful to us. People like them, make us believe in a better future and in a better America. (Rocket Mortgage gave us a 2.99% rate on a 15 yrs term, best deal ever!!)."

Chris Ponton
Chris Ponton

Chris Ponton
Rocket Mortgage
177 Reviews
Nicole Whalen Whalen

"I would give more if I could. Chris hands down was a god send to my family and I ! He is a MVP to help go through this process. I highly recommend Chris and his team. We had a great experience, it’s ...I would give more if I could. Chris hands down was a god send to my family and I ! He is a MVP to help go through this process. I highly recommend Chris and his team. We had a great experience, it’s such an overwhelming process as it is, the market is the WORST! But they take a lot of that uncertainty away. I felt comfortable knowing we had great people in our corner, we were able to call if we had any questions or concerns, and if Chris wasn’t able to answer, he called back in a matter of minutes (most of the time he called before we got a chance). We knew everything we needed to do from the start of the process and when we needed to change things around due to personal circumstances, he would get it done immediately! Don’t second guess going through rocket- it was easy and convenient to use them- toddler and 2 working people plus another who lived in another state. We used rocket to sell my dad’s house and buy a house that we could blend together. I just have to add, I am most certainly his favorite client 😂 just kidding- I hope you got a chuckle of that Chris! But really- he is super attentive, friendly and I feel like for someone I have never even met- he truly cared and wanted to make sure it happened- even if it meant doing a lot more work for us than the common loan process. I miss our weekly chats, he does too haha. He called once he saw that our closing was set up and was so excited for us! Ok end of this long but hopefully helpful review. Listen to Nike- or Nikki- and JUST DO IT ☺️ kk byeeee"

Merribeth Quigley
Merribeth Quigley

Merribeth Quigley
Rocket Mortgage
177 Reviews
Neha Randhar

"If you are looking to refinance your home and want a completely stress-free, seamless, and transparent experience, look no further than Merribeth Quigley at Rocket Mortgage. I can say with absolute ...If you are looking to refinance your home and want a completely stress-free, seamless, and transparent experience, look no further than Merribeth Quigley at Rocket Mortgage. I can say with absolute certainty that working with Merribeth was the greatest financial decision I could have made, and she provided the absolute smoothest mortgage experience of my life.From our very first conversation, Merribeth stood out as a true professional who genuinely cares about her clients. Refinancing a home can often feel overwhelming with endless paperwork and complicated financial jargon, but Merribeth completely changed that dynamic. She took the time to explain every single detail, broke down all the numbers clearly, and made sure I felt comfortable and confident with every decision along the way.What impressed me most was her incredible responsiveness and clear communication. She was always ahead of the game, anticipating my questions and keeping me constantly updated on the status of my loan. Whenever I reached out, she was quick to reply, patient with my questions, and always brought a warm, friendly, and reassuring energy to the process.The digital platform at Rocket Mortgage is already incredibly efficient, but having a stellar Loan Officer like Merribeth managing everything behind the scenes takes it to an entirely different level. There were zero hiccups, zero surprises, and absolutely no delays. The entire process moved forward rapidly and smoothly from application to closing.Merribeth Quigley is an absolute asset to Rocket Mortgage and a master of her craft. She went above and beyond to secure the best possible outcome for me, and I am so grateful for her hard work and dedication. If you want a top-tier, hassle-free refinance experience, do yourself a huge favor and ask for Merribeth. I will be recommending her to all of my family, friends, and anyone else looking for a mortgage. Thank you, Merribeth, and thank you, Rocket Mortgage, for a flawless experience!"

Jack Nacy
Jack Nacy

Jack Nacy
Rocket Mortgage
176 Reviews
Elisa Traugutt

"Working with Jack Nacy at Rocket Mortgage was one of the best decisions we made during the homebuying process. From start to finish, Jack made what could have been a stressful and complex experience ...Working with Jack Nacy at Rocket Mortgage was one of the best decisions we made during the homebuying process. From start to finish, Jack made what could have been a stressful and complex experience feel incredibly easy and straightforward—even while we were stationed overseas. Jack’s professionalism, responsiveness, and clear communication were second to none. What really set him apart, though, was his deep understanding of the unique challenges that come with military life. Although not a veteran himself, Jack grew up in an Army family, and that insight made all the difference. He anticipated our needs, was patient with our time zone hurdles, and handled every detail with care and precision. Buying our forever home while living abroad could have been overwhelming, but Jack ensured it was smooth, efficient, and surprisingly stress-free. We’re deeply grateful for his support and can’t recommend him highly enough to any military family—or anyone—looking for a mortgage loan officer who truly goes above and beyond. Thank you, Jack!"

Nichole Blackburn
Nichole Blackburn

Nichole Blackburn
Rocket Mortgage
175 Reviews
Chip Garrison

"My current mortgage is with Rocket Mortgage and about 3 weeks ago Nicky called me to ask if I had ever thought about refinancing my home. While we were on the phone she quickly pulled together some of...My current mortgage is with Rocket Mortgage and about 3 weeks ago Nicky called me to ask if I had ever thought about refinancing my home. While we were on the phone she quickly pulled together some of my financial information and told me I could consolidate some of my other bills along with my mortgage. By doing this I lowered my interest rate and reduced the length of the loan by three and a half years. I told her I would consider it and get back with her. Nicky was not pushy to try to close the deal but gave me the time I needed. Throughout this entire process Nicky has been a joy to work with...she is extremely knowledgeable, very personable, and, if she didn't know the answer to a question she would convey this too plus obtain the answer for you. I also want to acknowledge how easy it is to apply for a mortgage with Rocket Mortgage...most paperwork is accomplished via their computer system and Nicky was there every step to assure it was done correctly and efficiently. Thanks Nicky for making this a smooth process and I would certainly recommend you to my friends!"

Tara VanDyke
Tara VanDyke

Tara VanDyke
Rocket Mortgage
175 Reviews
Jarrod Robinson

"Talk about a lifesaver!!!! When I decided to apply to refinance, my world was in chaos. I was going through a divorce, my identity had been stolen and I was drowning in credit card debt(circumstances ...Talk about a lifesaver!!!! When I decided to apply to refinance, my world was in chaos. I was going through a divorce, my identity had been stolen and I was drowning in credit card debt(circumstances of the divorce). My world was upside down:( Then I was fortunate enough to have Tara contact me about my interest in referencing. She listened to everything that I had to say and I told her everything about what was going on in my life. She was always positive and forthcoming with advice on the things that I had going on. I started to teally look forward to speaking with her. This was my first time refinancing and I had a lot of uncertainties about the process but with Tara on my side, I knew and felt that she wouldn’t lead me in the wrong direction. She reassured me that we will be closed on time as long as I was efficient with the commitment between us. The reason I was concerned was, I could lose my good rate and that identity theft issue that I spoke briefly on, in the start. It had caused my credit score to drop 100 points in 2 weeks😱. As long as we closed on time we wouldn’t need to reapply and run another credit check. And guess what, Tara was right we closed on time, even had a couple days to spare. If anyone is looking to buy or refi, I would highly recommend Tara!!! Thanks again.,Tara 🙂 stay in touch and my credit is back up like u thought it would👍🏻"

Kory Witt
Kory Witt

Kory Witt
Rocket Mortgage
175 Reviews
Deborah Williams

"I greatly appreciated the sensitive and caring service provided by Mr. Witt. From our first communication months earlier, he impressed me as truly listening to my thoughts and goals. This had not been...I greatly appreciated the sensitive and caring service provided by Mr. Witt. From our first communication months earlier, he impressed me as truly listening to my thoughts and goals. This had not been my earlier experience from Rocket Mortgage Re-fi team members. I was previously met with sales aggressiveness and rudeness and frankly had felt very insulted. Mr. Witt listened, presented the numbers and then honored my decision at multiple times. When the time was right for me, I got back to Mr. Witt, trusting his offering even when a lower offer was presented by an another lender. Because he listened to me from the beginning, allowed me to get back to him, was not inappropriately aggressive, and very responsive, a win-win outcome was the outcome. I really appreciated his style and the way I was handled as a customer. Little did he know that in addition to my principal employment, I am a Customer Service Strategist and can accurately assess good from lesser service skills. Mr. Witt was the perfect match for me."

Bill Richeson
Bill Richeson

Bill Richeson
Rocket Mortgage
174 Reviews
Ed Kavanagh

"Thank goodness for Bill during our whole refi process. Once we were moved on to the next department in the process things went rapidly downhill for us. We were passed about amoung so many different ...Thank goodness for Bill during our whole refi process. Once we were moved on to the next department in the process things went rapidly downhill for us. We were passed about amoung so many different depts-asking for the same info-- no follow through and we were in the dark about how things were progressing most of the time-- it was a very unpleasant stressful time for us sorry to say-- unlike the last time we had refinanced. However ,in desperation, a couple of times we reached back out to Bill-- and even though we had moved on from his initial contact with us-- he took the time to help us, look into what was going on, and keep us a bit sane. We are so grateful to him. Overall, although it all worked out after seemingly an endless amount of time-- I wouldn't wish this experience on anyone. However, this is supposed to be about Bill-- and we say thank you Bill-- you were patient, knowledgable and helpful to us . A bright spot indeed. happy holiday to you and yours."

Manal Akkari
Manal Akkari

Manal Akkari
Rocket Mortgage
173 Reviews
John Nazare

"What can I say about Manal, whatever I say won't be enough, I went from a 572 credit score to 611, in less than 2 weeks, she is truly an amazing person, not just for my credit score, but for the way ...What can I say about Manal, whatever I say won't be enough, I went from a 572 credit score to 611, in less than 2 weeks, she is truly an amazing person, not just for my credit score, but for the way she kept in contact with me throughout this whole process, she goes above and beyond professionalism, if I ever need help again, she is the only one I will ever deal with, she truly knows her profession, and how to take care of people, words cannot express how much she's helped me, thank you again Manal, I wish you the best!!!!"

Ken Hull
Ken Hull

Ken Hull
Rocket Mortgage
173 Reviews
Ewan Rankin

"I reached out to Rocket Mortgage in early November, by way of an exclusive offer from American Express. I was already working with another lender to explore rates, but I wanted to compare with Rocket...I reached out to Rocket Mortgage in early November, by way of an exclusive offer from American Express. I was already working with another lender to explore rates, but I wanted to compare with Rocket Mortgage. The initial application process was fast and easy and Ken contacted me directly to answer all of my questions. Ken earned our business by giving the lowest rate; reducing our mortgage payment by $200 per month. Ken was professional and quick to follow-up on questions we had throughout the process. The experience with Ken and Rocket Mortgage was seamless, automated and the online portal was very intuitive. Ken delivered on all milestones initially set and we were able to close a week early. I would recommend Ken and his team, as they went above and beyond to provide excellent service and attention to detail."