Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 12 of 357
Rosie Coloma
Rosie Coloma

Rosie Coloma
Rocket Mortgage
168 Reviews
Mohammad Sabbagh

"I’d like to express my sincere gratitude to Rosie Coloma from Rocket Mortgage for her exceptional service and support throughout my first house purchase journey. I was referred to her by a trustworthy...I’d like to express my sincere gratitude to Rosie Coloma from Rocket Mortgage for her exceptional service and support throughout my first house purchase journey. I was referred to her by a trustworthy old friend who assured me I will be in safe hands, and indeed it was. As a first-time homebuyer, I was naturally apprehensive about the entire process, but Rosie made it seamless and stress-free. From the initial consultation to the closing of the deal, Rosie provided me with expert guidance, personalized attention, and unwavering dedication. She patiently walked me through every step of the mortgage process, explaining complex terms and options in a clear and concise manner. No matter how many times I repeatedly asked the same questions, and the different concerns I had as a first-time buyer, she professionally addressed those concerns and brought us relief and trusted her. Even months after my first home purchase, Rosie still answers my calls and inquiries instantly and keeps me up to date with the market. She is a gem! Moreover, Rosie went above and beyond to secure the best possible financing solution for me, taking into account my financial situation and long-term goals. Her professionalism, integrity, and commitment to customer satisfaction were evident in every interaction. Thanks to Rosie's expertise and support, I am now the proud owner of my first home. I highly recommend Rosie Coloma from Rocket Mortgage to anyone in search of a reliable and trustworthy mortgage lender. Her exceptional service exceeded my expectations, and I am grateful for her invaluable assistance, and of course in any future home purchase I will definitely work with Rosie again. Go with Rosie, you will be in safe hands!"

Robert Divis
Robert Divis

Robert Divis
Rocket Mortgage
168 Reviews
Jennifer Bennici

"My husband and I have gone through the home buying process several times in the past. This time we decided to use Rocket Mortgage and worked with Robert Divis. Our home buying process was long. It ...My husband and I have gone through the home buying process several times in the past. This time we decided to use Rocket Mortgage and worked with Robert Divis. Our home buying process was long. It started with a reach out and contemplation of moving about 10 months prior. Given the market it was difficult to find a home, so after multiple offers, we did not end up closing after securing a new build until 10 months or so after starting to work together. I cannot say enough good things about Robert. He is AMAZING. Robert was extremely patient, kind, and knowledgeable. Some weeks I was talking with Robert almost daily on the difficulties we were having with the Seller/Builder. Robert truly became a friend and trusted professional who always consulted with us on the best options for our situation. I miss my daily chats with Robert. For those considering buying a home and looking for a mortgage professional I HIGHLY recommend Robert. I cannot imagine anyone more knowledgeable, responsive, or kind in this field. The real-estate climate is so competitive right now that you really need someone who knows what they’re doing and you can trust."

Greg Lundgren
Greg Lundgren

Greg Lundgren
Rocket Mortgage
168 Reviews
redhead donutrunner

"There are not words for how much I appreciate Greg and this experience. I bought my first home in 2021, tho I’m middle aged and work in finance, I went in mostly blind and I didn’t have a great ...There are not words for how much I appreciate Greg and this experience. I bought my first home in 2021, tho I’m middle aged and work in finance, I went in mostly blind and I didn’t have a great lender, so I was really on my own. So this time I knew I wanted a strong lender. I do work for Schwab, and had several colleagues recommend going thru Rocket Mortgage for our discounts. And I’m so glad I did. After submitting my application and getting connected with Greg, I knew immediately I wasn’t going to shop for lenders. Greg from the start educated me, he talked me thru the process, let me know my options and what I needed to do. When he could he’d talk me thru what he would do. And the entire time I felt way more knowledgeable. The other thing is the UEX is so nice. I could easily log in and upload documents, I could also easily see my tasks and their tasks and follow thru. I always knew who to reach out to with questions and how to reach them. Then, my buyer backed out the day before close (two days before the close on the purchase). We could’ve spent time lamenting, but instead Greg leaped into action, he helped me get the documents he needed so I could still qualify for the purchase. He was up front with what we could do and what we couldn’t do in the timeframe we had. He escalated what he could behind the scenes. And in the end, with Greg’s and the team at RM, we got across the finish line. The entire time Greg was fantastic, he was world’s above my previous lender, and was willing to leap into action and do what he could to help me cross the finish line. I’m so happy with my experience, I’m so happy with my purchase, and I credit a lot of it to Greg. I definitely wouldn’t have it without him. Shout out Greg! Thank you for helping me have a far better and more educated experience in my second go round."

Dina Federico
Dina Federico

Dina Federico
Rocket Mortgage
166 Reviews
Kisha Nelson-Baker

"Hello Dina, I am writing to express my sincere gratitude for your exceptional assistance during our recent mortgage refinance process. Your expertise and professionalism were truly remarkable, and we...Hello Dina, I am writing to express my sincere gratitude for your exceptional assistance during our recent mortgage refinance process. Your expertise and professionalism were truly remarkable, and we are incredibly grateful for your guidance and support throughout the journey. Despite previous unsuccessful attempts at refinancing, your unwavering dedication and personalized approach made all the difference. Your customer service was impeccable, and your prompt responses to calls and emails, as well as your willingness to walk us through each step of the process, were invaluable. We are delighted to have found a trusted mortgage expert in you, and we are forever grateful for your assistance. Your exceptional service has earned our highest recommendation, and we will gladly refer you to anyone seeking a seamless and successful mortgage experience. Thank you once again for your outstanding support. Sincerely, The Baker"

Nick Fields
Nick Fields

Nick Fields
Rocket Mortgage
166 Reviews
Mark Smith

"Nick was easy to work with, however it seemed that every time I spoke with someone at Rocket Mortgage it was a different person. He did set up what we were aiming to do, in that we wanted to ...Nick was easy to work with, however it seemed that every time I spoke with someone at Rocket Mortgage it was a different person. He did set up what we were aiming to do, in that we wanted to refinance one parcel that was on our original loan, have the loan paid off and then refinance using only the one parcel (which included the house) and dropping the second parcel, giving us the deed. Somehow this has been slowed down, the County has not yet received the transfer notice even though the closing was on 19 June. There is a party that will purchase that parcel, but we have not been able to do it yet because of the delay. Also, I received a Partial Release Package today. We refinanced to avoid that process. What bothers me is that it addresses our new loan number and a date of 27 June, 8 days after we had closed taking the one parcel out of the picture. Cannot reach the person who sent the notice (Michelle Turner) to clear up the issue. Meanwhile may lose the purchaser for that parcel."

Michael McVan
Michael McVan

Michael McVan
Rocket Mortgage
166 Reviews
Antonio Alfaro

"Mike assisted me in getting my credit score up to 729. As we were in the process of applying for a mortgage loan we discovered that my wife's score was under 700. Turns out there was a late charge ...Mike assisted me in getting my credit score up to 729. As we were in the process of applying for a mortgage loan we discovered that my wife's score was under 700. Turns out there was a late charge that we were unaware of. Even thought he crooked credit bureaus never cleared up the late charge we were able to get her score back to what it was by following Michael's suggestions. With his help her scores went up about 60 points. His knowledge of the system and his advice will allow us to secure a lower interest rate on our mortgage loan. Thank you Michael."

Evan Gainey
Evan Gainey

Evan Gainey
Rocket Mortgage
165 Reviews
Mig Ch

"As anyone would go through a mortgage process, the natural experience is some how uncertainty of the IF, and if the agent working with you will address road blocker at least to meet the terms and ...As anyone would go through a mortgage process, the natural experience is some how uncertainty of the IF, and if the agent working with you will address road blocker at least to meet the terms and offers by the mortgage company. This is the case in which Evan has come in place to complete the process exactly as supposed to be and meet the expectation with clean outcome. During the process, there was some gray area that at the end Evan has worked toward completing as expected. And this is the positive side as often agents does not take additional steps and leaving the customer with the problem. A side observation as well that even after the process and paperwork has started, he looked into possible best alternative which helped me to comfort my decision that the chosen plan was correct. In my criteria, Excellent for 5 stars are for providing end result more than expected, in my case wasn't exactly this, but as described above there was effort for removing road blocker and recognizing error to remedy it for which I am giving 5 stars."

Joe Kate
Joe Kate

Joe Kate
Rocket Mortgage
165 Reviews
Orlando Castillo

"We just completed a refinance with Joe Kate at Rocket Mortgage, and the entire experience was outstanding. Joe was quick, efficient, and straight to the point—no runaround, just clear communication ...We just completed a refinance with Joe Kate at Rocket Mortgage, and the entire experience was outstanding. Joe was quick, efficient, and straight to the point—no runaround, just clear communication and helpful guidance every step of the way. What really impressed us was how easy Joe made everything. He was available via text, which made it incredibly convenient to ask questions and get updates without playing phone tag. His responsiveness and willingness to communicate on our terms made the whole process feel effortless. Rocket Mortgage as a company was equally impressive. From start to finish, everything moved smoothly and professionally. The icing on the cake was their mobile notary service—having the notary public come directly to our home for closing was such a convenient touch. No need to rearrange our schedule or drive across town; they brought the closing to us. If you're looking for a lender that combines modern technology with genuine customer service and convenience, I highly recommend Joe Kate and Rocket Mortgage. They made what can be a stressful process feel easy and even enjoyable."

Tyson Sesi
Tyson Sesi

Tyson Sesi
Rocket Mortgage
165 Reviews
Scotia Saunders

"Tyson reached out to me after I completed the online info, which the online info didn’t match my needs. I couldn’t talk on the phone and so we texted. From the start, he was absolutely on top of ...Tyson reached out to me after I completed the online info, which the online info didn’t match my needs. I couldn’t talk on the phone and so we texted. From the start, he was absolutely on top of things, working numbers efficiently, sending all the facts and leaving nothing to question. He was knowledgeable, efficient, extremely responsive, polite and very professional. I honestly dreaded this refi process, however Tyson made it swift and utterly painless throughout. In less than a day, my loan is on its way and I completely attribute it to Tyson. Thank you for a surprisingly uncomplicated experience!!!!"

John Taft
John Taft

John Taft
Rocket Mortgage
165 Reviews
Robert Surprenant

"John Taft was my primary representative when we recently refinanced our home. I would like to start out by stating that my wife and I are repeat clients of Rocket Mortgage/Amrock. Our first experience...John Taft was my primary representative when we recently refinanced our home. I would like to start out by stating that my wife and I are repeat clients of Rocket Mortgage/Amrock. Our first experience with them was so accommodating and beneficial to us and our experience with John Taft was just as simplified and satisfying. John handled every matter regarding our refi expertly,he assisted us through the navigation of the online process with expertise and patience. He got us a lower rate! Everyone I have been in contact with at Rocket Mortgage/Amrock/notaries,etc have ALL been highly professional and accommodating. John Taft is an extension of a successful company whose process for its customers strives to achieve nothing short of the best results. My family and I want to thank John Taft for so much. He answered all of our questions and addressed every single one of our concerns. He left nothing to guesswork. When you find yourself in the hands of a true professional the entire process becomes more positive and less worrisome. John Taft removed the worry. Rocket Mortgage/Amrock is a fantastic company with the highest industry standards. They are leaders. And they're also very friendly and down to earth as well. Again I thank them and John. You're the best. Robert and Lescha Surprenant Colorado Springs, Colorado"