Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 12 of 373
Marcello Castelvetere
Marcello Castelvetere

Marcello Castelvetere
Rocket Mortgage
164 Reviews
Mark N Rebecca Ross

"Originally when I went to Rocket Mortgage's website, I was just poking around to see what my rates would be. I wasn't even necessarily ready at that minute to refinance through Rocket Mortgage. But ...Originally when I went to Rocket Mortgage's website, I was just poking around to see what my rates would be. I wasn't even necessarily ready at that minute to refinance through Rocket Mortgage. But first impressions made extremely good impressions. I hadn't even finished reading the computer screen when I received a call from Marcello. He was so friendly, professional and efficient that he immediately put my mind at ease about Rocket Mortgage. I had a much better experience than I had with my other mortgage rep through a competitor that I had been working with for about 20 years. He called to check on me several times throughout the process and was very clear about the next steps and the entire approval process. I wouldn't hesitate to recommend working with him and with Rocket Mortgage. Everyone else I worked with at Rocket Mortgage was also very professional and friendly. The company is fantastic and will always go with Rocket Mortgage for my housing loan needs as long as this is how the staff is. The people who work at a company really are what makes or breaks a company and Marcello is an asset to your organization. "

James Roberts
James Roberts

James Roberts
Rocket Mortgage
164 Reviews
Beth Pryor

"There isn't a space big enough for me to express how much James helped me with my refinancing process. James was very patient and explained the whole process to me, some parts he explained more than ...There isn't a space big enough for me to express how much James helped me with my refinancing process. James was very patient and explained the whole process to me, some parts he explained more than once lol. When I purchased my home I was very young and had no one to help me with the process, so really James was explaining the buying process and the refinancing process to me. He was very flexible with my schedule since my boss isn't big with me using my phone at work. James had several people working on my account with him, he answered all my questions no matter how many times I asked them. If he didn't know the answer right then he made sure to find out before the next time we spoke. I'm so glad I got James when I called, I couldn't imagine going through the process with anyone else. Rocket Mortgage is very lucky to have James, if you are thinking about buying a home or refinancing your home definitely call Rocket Mortgage and ASK FOR JAMES ROBERTS!!! Believe me you will be glad you did!!!"

John Taft
John Taft

John Taft
Rocket Mortgage
164 Reviews
Robert Surprenant

"John Taft was my primary representative when we recently refinanced our home. I would like to start out by stating that my wife and I are repeat clients of Rocket Mortgage/Amrock. Our first experience...John Taft was my primary representative when we recently refinanced our home. I would like to start out by stating that my wife and I are repeat clients of Rocket Mortgage/Amrock. Our first experience with them was so accommodating and beneficial to us and our experience with John Taft was just as simplified and satisfying. John handled every matter regarding our refi expertly,he assisted us through the navigation of the online process with expertise and patience. He got us a lower rate! Everyone I have been in contact with at Rocket Mortgage/Amrock/notaries,etc have ALL been highly professional and accommodating. John Taft is an extension of a successful company whose process for its customers strives to achieve nothing short of the best results. My family and I want to thank John Taft for so much. He answered all of our questions and addressed every single one of our concerns. He left nothing to guesswork. When you find yourself in the hands of a true professional the entire process becomes more positive and less worrisome. John Taft removed the worry. Rocket Mortgage/Amrock is a fantastic company with the highest industry standards. They are leaders. And they're also very friendly and down to earth as well. Again I thank them and John. You're the best. Robert and Lescha Surprenant Colorado Springs, Colorado"

John Wilson
John Wilson

John Wilson
Rocket Mortgage
163 Reviews
Alyssa Prochaska

"John did so much amazing work with and for me, I literally want to cry (tears of joy) when I think about where I was when I started the process of refinancing my home, and where I am now. He was ...John did so much amazing work with and for me, I literally want to cry (tears of joy) when I think about where I was when I started the process of refinancing my home, and where I am now. He was kind, patient, understanding, informative, always prompt in our correspondence and most importantly communicative. Our correspondence always felt more like I was talking to an informed, longtime friend rather than an uncaring big business only vying after my money. Which I think, a lot of the time, can be the stereotypical bias that comes along with working with a larger company. I had so many people tell me “just go to a local bank, you’ll get better service, better rates" etc. But, my first experience with a small bank for the initial buying process was completely the opposite of what I experienced with Rocket Mortgage/Rocket Mortgage. In an attempt to keep it light ill just say I left no reviews, for anyone at that bank. Back to the point; although, several other companies approached me for refinance rates attempting to poach me from Rocket Mortgage (only after my credit was high enough to qualify, that is), I felt I had really established a relationship with John. And in the end, that’s all we as customers really want; right? A relationship that feels good with people at businesses that really make us feel like we are making the right choice? Well, that’s what John does for you at Rocket Mortgage. You are so lucky to have an employee like John. I don’t even know what the core values are at Rocket Mortgage, but I’ll tell you what, I could feel them throughout our interactions. Thanks John, I could never have refinanced my home without you! For anyone trying to decide what company to go with for your next refinance or first time home buying experience needing a little extra help with their credit, go with John at Fresh Start, Rocket Mortgage/Rocket Mortgage. You wont regret it. started working with John in December 2019 and I was able to refinance signing closing paperwork March 2020."

Scott Heneveld
Scott Heneveld

Scott Heneveld
Rocket Mortgage
162 Reviews
V 魯

"I would like to sincerely thank Scott Heneveld for his outstanding support throughout my home buying journey. Scott is truly a professional who approaches his work with great responsibility and ...I would like to sincerely thank Scott Heneveld for his outstanding support throughout my home buying journey. Scott is truly a professional who approaches his work with great responsibility and dedication. What impressed me the most is that he always sees things from the client’s perspective. Every question I had, he answered patiently and clearly, without ever making me feel rushed or uncomfortable. As someone with language barriers, I deeply appreciate his understanding and kindness. He took the time to listen carefully and made sure I felt supported every step of the way. That level of patience and respect is something I genuinely felt, and it made a big difference for me during this important process. Scott is not just doing his job — he is doing it with heart. I truly felt the power of kindness and professionalism through him. I am very grateful for his help and would highly recommend him to anyone who is looking for a trustworthy and dedicated mortgage professional."

Christian Porter
Christian Porter

Christian Porter
Rocket Mortgage
162 Reviews
Stephen Lynch

"Christian was the Best mortgage banker I have dealt with in my many loans over the years. He was honest from the start and even didn't recommend certain scenarios that I had an interest in and ...Christian was the Best mortgage banker I have dealt with in my many loans over the years. He was honest from the start and even didn't recommend certain scenarios that I had an interest in and explained the Why!. The process started 3 Aug and by the 15th it was going like a ROCKET, Christian, the Underwriters, Appraisal start to finish less then 48 hours. Where things slowed down was the PROCESSORS-They get 1 Star. We didn't close till 2 Oct. I understand they are Very busy with many many loans. But I felt like I was behind a Suburban at a McDonalds drive-in and they had a 17 meal order and the Processors won't tell them to move up so they could take my order for a soda. When you call or email you will get the Can answer. I am a patient person and wish the Processors would be more upfront that their taskings will take 45 days alone. That's where everyone's frustration comes from. It would behoove Rocket Mortgage and Rocket Mortgage to fix the communication at the Processing point of the loan. They would have Happier clients. Christian had no control of this and did a Outstanding job. I would Highly recommend him as your Mortgage Banker."

Cory Sheena
Cory Sheena

Cory Sheena
Rocket Mortgage
162 Reviews
Nathan Simonini

"I cannot say enough about the quality service that Cory has provided us. I came to Cory after my bank made an error in their pre-approval process and informed me that they did not write loans for the...I cannot say enough about the quality service that Cory has provided us. I came to Cory after my bank made an error in their pre-approval process and informed me that they did not write loans for the type of property we were buying. As a first time home buyer, I was panicked and stressed when I was left in a lurch. However, Cory quickly went to work allaying many of my concerns. He worked with me until late on a Friday night to ensure that I submitted my complete loan application as soon as possible so his team could work on it over the weekend. He was knowledgable and patient responding to a to all of my phone calls and first-time home buyer questions promptly. He was also very informed about the New York City co-op purchasing process, which is extremely complicated and not common to the rest of the country. Cory even went out of his way to make sure that I was able to apply an employer discount to my loan application that I missed in my rush to find a lender. I discovered that Rocket Mortgage was offering $1,000 in credits for employees working at my organization through a dedicated program. I was worried that I wouldn't receive the credits because I had not applied through the dedicated line, but Cory went to work and made sure that I received the discounts. I will surely recommend Cory to any of my friends or family that are looking for a knowledgable and responsive loan officer that can put their mind at ease through the loan process!"

Rosie Coloma
Rosie Coloma

Rosie Coloma
Rocket Mortgage
161 Reviews
Mohammad Sabbagh

"I’d like to express my sincere gratitude to Rosie Coloma from Rocket Mortgage for her exceptional service and support throughout my first house purchase journey. I was referred to her by a trustworthy...I’d like to express my sincere gratitude to Rosie Coloma from Rocket Mortgage for her exceptional service and support throughout my first house purchase journey. I was referred to her by a trustworthy old friend who assured me I will be in safe hands, and indeed it was. As a first-time homebuyer, I was naturally apprehensive about the entire process, but Rosie made it seamless and stress-free. From the initial consultation to the closing of the deal, Rosie provided me with expert guidance, personalized attention, and unwavering dedication. She patiently walked me through every step of the mortgage process, explaining complex terms and options in a clear and concise manner. No matter how many times I repeatedly asked the same questions, and the different concerns I had as a first-time buyer, she professionally addressed those concerns and brought us relief and trusted her. Even months after my first home purchase, Rosie still answers my calls and inquiries instantly and keeps me up to date with the market. She is a gem! Moreover, Rosie went above and beyond to secure the best possible financing solution for me, taking into account my financial situation and long-term goals. Her professionalism, integrity, and commitment to customer satisfaction were evident in every interaction. Thanks to Rosie's expertise and support, I am now the proud owner of my first home. I highly recommend Rosie Coloma from Rocket Mortgage to anyone in search of a reliable and trustworthy mortgage lender. Her exceptional service exceeded my expectations, and I am grateful for her invaluable assistance, and of course in any future home purchase I will definitely work with Rosie again. Go with Rosie, you will be in safe hands!"

Michael Coriasso
Michael Coriasso

Michael Coriasso
Rocket Mortgage
161 Reviews
Hansy Martelly

"I cannot express enough gratitude for Michael Coriasso's exceptional service throughout my real estate loan process. From start to finish, Michael demonstrated an unmatched level of professionalism, ...I cannot express enough gratitude for Michael Coriasso's exceptional service throughout my real estate loan process. From start to finish, Michael demonstrated an unmatched level of professionalism, expertise, and dedication that truly made the entire experience seamless and stress-free. Michael's knowledge of the real estate market and loan procedures was evident from our very first interaction. He patiently guided me through every step of the process, ensuring that I understood all the details and felt confident in my decisions. His communication skills are unparalleled; he was always available to answer any questions or address any concerns I had, promptly and thoroughly. What sets Michael apart is his genuine commitment to his clients' best interests. He took the time to understand my specific needs and financial situation, tailoring his approach to find the best possible loan solution for me. His transparency and honesty were refreshing, providing me with peace of mind knowing that I was in trustworthy hands. I wholeheartedly recommend Michael Coriasso to anyone in need of a loan agent. His professionalism, integrity, and exceptional service truly set him apart. Thank you, Michael, for going above and beyond for us!"

Nick Fields
Nick Fields

Nick Fields
Rocket Mortgage
161 Reviews
Mark Smith

"Nick was easy to work with, however it seemed that every time I spoke with someone at Rocket Mortgage it was a different person. He did set up what we were aiming to do, in that we wanted to ...Nick was easy to work with, however it seemed that every time I spoke with someone at Rocket Mortgage it was a different person. He did set up what we were aiming to do, in that we wanted to refinance one parcel that was on our original loan, have the loan paid off and then refinance using only the one parcel (which included the house) and dropping the second parcel, giving us the deed. Somehow this has been slowed down, the County has not yet received the transfer notice even though the closing was on 19 June. There is a party that will purchase that parcel, but we have not been able to do it yet because of the delay. Also, I received a Partial Release Package today. We refinanced to avoid that process. What bothers me is that it addresses our new loan number and a date of 27 June, 8 days after we had closed taking the one parcel out of the picture. Cannot reach the person who sent the notice (Michelle Turner) to clear up the issue. Meanwhile may lose the purchaser for that parcel."