Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 12 of 374
Christian Porter
Christian Porter

Christian Porter
Rocket Mortgage
167 Reviews
Stephen Lynch

"Christian was the Best mortgage banker I have dealt with in my many loans over the years. He was honest from the start and even didn't recommend certain scenarios that I had an interest in and ...Christian was the Best mortgage banker I have dealt with in my many loans over the years. He was honest from the start and even didn't recommend certain scenarios that I had an interest in and explained the Why!. The process started 3 Aug and by the 15th it was going like a ROCKET, Christian, the Underwriters, Appraisal start to finish less then 48 hours. Where things slowed down was the PROCESSORS-They get 1 Star. We didn't close till 2 Oct. I understand they are Very busy with many many loans. But I felt like I was behind a Suburban at a McDonalds drive-in and they had a 17 meal order and the Processors won't tell them to move up so they could take my order for a soda. When you call or email you will get the Can answer. I am a patient person and wish the Processors would be more upfront that their taskings will take 45 days alone. That's where everyone's frustration comes from. It would behoove Rocket Mortgage and Rocket Mortgage to fix the communication at the Processing point of the loan. They would have Happier clients. Christian had no control of this and did a Outstanding job. I would Highly recommend him as your Mortgage Banker."

Cory Sheena
Cory Sheena

Cory Sheena
Rocket Mortgage
167 Reviews
Being Joycee Reynolds

"There are lenders... and then there’s Cory Sheena. Buying a home can be stressful under the best of circumstances, but my situation was anything but typical. Not once—but twice—Cory Sheena went above...There are lenders... and then there’s Cory Sheena. Buying a home can be stressful under the best of circumstances, but my situation was anything but typical. Not once—but twice—Cory Sheena went above and beyond to help make my dream of homeownership a reality. What stood out most wasn't just his knowledge or professionalism. It was the way he treated me. He never judged my circumstances. He listened. He answered every question, offered guidance when I felt stuck, and worked incredibly hard behind the scenes to find solutions when I couldn't see a path forward. There were moments when I truly felt like giving up. Moments when I thought there was no hope. Somehow, Cory always found a way to help me see that homeownership was still possible. He didn't just help me secure financing—he gave me confidence throughout the process and reminded me that my goals were still within reach. What impressed me most was his dedication, persistence, and genuine commitment to finding the best outcome for me. No matter the challenge, Cory approached every obstacle with professionalism, patience, and a solution-oriented mindset. I always felt supported, informed, and valued as a client. By the end of the process, Cory felt less like my lender and more like family. That's probably not something people say in mortgage reviews very often, but it's the truth. If you're looking for someone who genuinely cares, works tirelessly for his clients, and treats people with kindness and respect, I can't recommend Cory Sheena highly enough. My only regret is that now that the process is complete, I won't get to work with him anymore. I will genuinely miss our conversations and the reassurance he always provided along the way. I wish him continued success and all the very best, because people like Cory make a lasting difference in the lives of those they help. Thank you, Cory, for believing in my dream and helping make it a reality. Warm Regards & All the Best to You and Yours — Joycee (your unforgettable client)"

David Stanczak
David Stanczak

David Stanczak
Rocket Mortgage
167 Reviews

"I recently had the pleasure of working with David Stanczak at Rocket Mortgage, and I cannot express enough how impressed I am with the exceptional service I received. From the very first interaction, ...I recently had the pleasure of working with David Stanczak at Rocket Mortgage, and I cannot express enough how impressed I am with the exceptional service I received. From the very first interaction, David demonstrated a level of professionalism, expertise, and dedication that is truly unparalleled. Navigating the mortgage process can be daunting, but David made it seamless and stress-free. He took the time to thoroughly explain every step, ensuring I was well-informed and comfortable with all my decisions. His deep knowledge of the mortgage industry was evident, and he was always available to answer my questions, no matter how small. What truly sets David apart is his genuine commitment to his clients. He went above and beyond and his attention to detail was impeccable. I felt like I was in the best hands throughout the entire process. Moreover, David was incredibly personable and approachable. He took the time to understand my unique financial situation and goals, tailoring his approach to meet my specific needs. His friendly demeanor and positive attitude made the entire experience enjoyable. Thanks to David, I am now a proud homeowner, and I couldn't be happier with the outcome. I wholeheartedly recommend David and Rocket Mortgage to anyone in need of a mortgage. Their exceptional service, expertise, and dedication make them the best in the business. Thank you, David, for making my home-buying journey a truly wonderful experience!"

Nick Fields
Nick Fields

Nick Fields
Rocket Mortgage
164 Reviews
Mark Smith

"Nick was easy to work with, however it seemed that every time I spoke with someone at Rocket Mortgage it was a different person. He did set up what we were aiming to do, in that we wanted to ...Nick was easy to work with, however it seemed that every time I spoke with someone at Rocket Mortgage it was a different person. He did set up what we were aiming to do, in that we wanted to refinance one parcel that was on our original loan, have the loan paid off and then refinance using only the one parcel (which included the house) and dropping the second parcel, giving us the deed. Somehow this has been slowed down, the County has not yet received the transfer notice even though the closing was on 19 June. There is a party that will purchase that parcel, but we have not been able to do it yet because of the delay. Also, I received a Partial Release Package today. We refinanced to avoid that process. What bothers me is that it addresses our new loan number and a date of 27 June, 8 days after we had closed taking the one parcel out of the picture. Cannot reach the person who sent the notice (Michelle Turner) to clear up the issue. Meanwhile may lose the purchaser for that parcel."

James Roberts
James Roberts

James Roberts
Rocket Mortgage
164 Reviews
Beth Pryor

"There isn't a space big enough for me to express how much James helped me with my refinancing process. James was very patient and explained the whole process to me, some parts he explained more than ...There isn't a space big enough for me to express how much James helped me with my refinancing process. James was very patient and explained the whole process to me, some parts he explained more than once lol. When I purchased my home I was very young and had no one to help me with the process, so really James was explaining the buying process and the refinancing process to me. He was very flexible with my schedule since my boss isn't big with me using my phone at work. James had several people working on my account with him, he answered all my questions no matter how many times I asked them. If he didn't know the answer right then he made sure to find out before the next time we spoke. I'm so glad I got James when I called, I couldn't imagine going through the process with anyone else. Rocket Mortgage is very lucky to have James, if you are thinking about buying a home or refinancing your home definitely call Rocket Mortgage and ASK FOR JAMES ROBERTS!!! Believe me you will be glad you did!!!"

John Taft
John Taft

John Taft
Rocket Mortgage
164 Reviews
Robert Surprenant

"John Taft was my primary representative when we recently refinanced our home. I would like to start out by stating that my wife and I are repeat clients of Rocket Mortgage/Amrock. Our first experience...John Taft was my primary representative when we recently refinanced our home. I would like to start out by stating that my wife and I are repeat clients of Rocket Mortgage/Amrock. Our first experience with them was so accommodating and beneficial to us and our experience with John Taft was just as simplified and satisfying. John handled every matter regarding our refi expertly,he assisted us through the navigation of the online process with expertise and patience. He got us a lower rate! Everyone I have been in contact with at Rocket Mortgage/Amrock/notaries,etc have ALL been highly professional and accommodating. John Taft is an extension of a successful company whose process for its customers strives to achieve nothing short of the best results. My family and I want to thank John Taft for so much. He answered all of our questions and addressed every single one of our concerns. He left nothing to guesswork. When you find yourself in the hands of a true professional the entire process becomes more positive and less worrisome. John Taft removed the worry. Rocket Mortgage/Amrock is a fantastic company with the highest industry standards. They are leaders. And they're also very friendly and down to earth as well. Again I thank them and John. You're the best. Robert and Lescha Surprenant Colorado Springs, Colorado"

Manal Akkari
Manal Akkari

Manal Akkari
Rocket Mortgage
163 Reviews
Kcirtap Bautista

"Manal is excellent at her job and someone who goes above and beyond her chosen field. She is someone I had the pleasure to work with who loves what she does and truly lives her passion. She assisted ...Manal is excellent at her job and someone who goes above and beyond her chosen field. She is someone I had the pleasure to work with who loves what she does and truly lives her passion. She assisted me and shared a wealth of knowledge to increase my credit score. Super helpful and her genuine personality shines even tho we were just talking on the phone. If I can give more than 5 stars, I will! Thanks Manal!"

Rosie Coloma
Rosie Coloma

Rosie Coloma
Rocket Mortgage
163 Reviews
Mohammad Sabbagh

"I’d like to express my sincere gratitude to Rosie Coloma from Rocket Mortgage for her exceptional service and support throughout my first house purchase journey. I was referred to her by a trustworthy...I’d like to express my sincere gratitude to Rosie Coloma from Rocket Mortgage for her exceptional service and support throughout my first house purchase journey. I was referred to her by a trustworthy old friend who assured me I will be in safe hands, and indeed it was. As a first-time homebuyer, I was naturally apprehensive about the entire process, but Rosie made it seamless and stress-free. From the initial consultation to the closing of the deal, Rosie provided me with expert guidance, personalized attention, and unwavering dedication. She patiently walked me through every step of the mortgage process, explaining complex terms and options in a clear and concise manner. No matter how many times I repeatedly asked the same questions, and the different concerns I had as a first-time buyer, she professionally addressed those concerns and brought us relief and trusted her. Even months after my first home purchase, Rosie still answers my calls and inquiries instantly and keeps me up to date with the market. She is a gem! Moreover, Rosie went above and beyond to secure the best possible financing solution for me, taking into account my financial situation and long-term goals. Her professionalism, integrity, and commitment to customer satisfaction were evident in every interaction. Thanks to Rosie's expertise and support, I am now the proud owner of my first home. I highly recommend Rosie Coloma from Rocket Mortgage to anyone in search of a reliable and trustworthy mortgage lender. Her exceptional service exceeded my expectations, and I am grateful for her invaluable assistance, and of course in any future home purchase I will definitely work with Rosie again. Go with Rosie, you will be in safe hands!"

John Wilson
John Wilson

John Wilson
Rocket Mortgage
163 Reviews
Alyssa Prochaska

"John did so much amazing work with and for me, I literally want to cry (tears of joy) when I think about where I was when I started the process of refinancing my home, and where I am now. He was ...John did so much amazing work with and for me, I literally want to cry (tears of joy) when I think about where I was when I started the process of refinancing my home, and where I am now. He was kind, patient, understanding, informative, always prompt in our correspondence and most importantly communicative. Our correspondence always felt more like I was talking to an informed, longtime friend rather than an uncaring big business only vying after my money. Which I think, a lot of the time, can be the stereotypical bias that comes along with working with a larger company. I had so many people tell me “just go to a local bank, you’ll get better service, better rates" etc. But, my first experience with a small bank for the initial buying process was completely the opposite of what I experienced with Rocket Mortgage/Rocket Mortgage. In an attempt to keep it light ill just say I left no reviews, for anyone at that bank. Back to the point; although, several other companies approached me for refinance rates attempting to poach me from Rocket Mortgage (only after my credit was high enough to qualify, that is), I felt I had really established a relationship with John. And in the end, that’s all we as customers really want; right? A relationship that feels good with people at businesses that really make us feel like we are making the right choice? Well, that’s what John does for you at Rocket Mortgage. You are so lucky to have an employee like John. I don’t even know what the core values are at Rocket Mortgage, but I’ll tell you what, I could feel them throughout our interactions. Thanks John, I could never have refinanced my home without you! For anyone trying to decide what company to go with for your next refinance or first time home buying experience needing a little extra help with their credit, go with John at Fresh Start, Rocket Mortgage/Rocket Mortgage. You wont regret it. started working with John in December 2019 and I was able to refinance signing closing paperwork March 2020."

Scott Heneveld
Scott Heneveld

Scott Heneveld
Rocket Mortgage
162 Reviews
V 魯

"I would like to sincerely thank Scott Heneveld for his outstanding support throughout my home buying journey. Scott is truly a professional who approaches his work with great responsibility and ...I would like to sincerely thank Scott Heneveld for his outstanding support throughout my home buying journey. Scott is truly a professional who approaches his work with great responsibility and dedication. What impressed me the most is that he always sees things from the client’s perspective. Every question I had, he answered patiently and clearly, without ever making me feel rushed or uncomfortable. As someone with language barriers, I deeply appreciate his understanding and kindness. He took the time to listen carefully and made sure I felt supported every step of the way. That level of patience and respect is something I genuinely felt, and it made a big difference for me during this important process. Scott is not just doing his job — he is doing it with heart. I truly felt the power of kindness and professionalism through him. I am very grateful for his help and would highly recommend him to anyone who is looking for a trustworthy and dedicated mortgage professional."