Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 13 of 352
Patrick Connelly
Patrick Connelly

Patrick Connelly
Rocket Mortgage
160 Reviews
Shelley Ervin

"Patrick helped us figure out how to get a great 7-year loan with Rocket Mortgage, and the best possible jumbo rate because we had already been Schwab clients for 10 years. Other banks we contacted ...Patrick helped us figure out how to get a great 7-year loan with Rocket Mortgage, and the best possible jumbo rate because we had already been Schwab clients for 10 years. Other banks we contacted required that we start taking monthly draws from our retirement annuities, but we were able to avoid doing this with a Rocket Mortgage (quite unusual, if not impossible to do for seniors) with Patrick's expert guidance. He stayed by our side every step of the way, assuring us that the loan would work out. And it did!!! Much to our delight and surprise. Seldom can you take a loan advisor's word "to the bank" but in Patrick's case, it was literally true. Everything he said he hoped would happen did for us. The loan enabled us to finish our home's remodel, which no other loan we looked into could do without charging up to a point for cash out, or other exorbitant fees. We have told all our friends about Patrick, and feel confident in the referral. Thanks, Patrick. You go beyond amazing in your customer service and deserve only the best!"

Scott Heneveld
Scott Heneveld

Scott Heneveld
Rocket Mortgage
160 Reviews
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"I would like to sincerely thank Scott Heneveld for his outstanding support throughout my home buying journey. Scott is truly a professional who approaches his work with great responsibility and ...I would like to sincerely thank Scott Heneveld for his outstanding support throughout my home buying journey. Scott is truly a professional who approaches his work with great responsibility and dedication. What impressed me the most is that he always sees things from the client’s perspective. Every question I had, he answered patiently and clearly, without ever making me feel rushed or uncomfortable. As someone with language barriers, I deeply appreciate his understanding and kindness. He took the time to listen carefully and made sure I felt supported every step of the way. That level of patience and respect is something I genuinely felt, and it made a big difference for me during this important process. Scott is not just doing his job — he is doing it with heart. I truly felt the power of kindness and professionalism through him. I am very grateful for his help and would highly recommend him to anyone who is looking for a trustworthy and dedicated mortgage professional."

Joe Kate
Joe Kate

Joe Kate
Rocket Mortgage
160 Reviews
Orlando Castillo

"We just completed a refinance with Joe Kate at Rocket Mortgage, and the entire experience was outstanding. Joe was quick, efficient, and straight to the point—no runaround, just clear communication ...We just completed a refinance with Joe Kate at Rocket Mortgage, and the entire experience was outstanding. Joe was quick, efficient, and straight to the point—no runaround, just clear communication and helpful guidance every step of the way. What really impressed us was how easy Joe made everything. He was available via text, which made it incredibly convenient to ask questions and get updates without playing phone tag. His responsiveness and willingness to communicate on our terms made the whole process feel effortless. Rocket Mortgage as a company was equally impressive. From start to finish, everything moved smoothly and professionally. The icing on the cake was their mobile notary service—having the notary public come directly to our home for closing was such a convenient touch. No need to rearrange our schedule or drive across town; they brought the closing to us. If you're looking for a lender that combines modern technology with genuine customer service and convenience, I highly recommend Joe Kate and Rocket Mortgage. They made what can be a stressful process feel easy and even enjoyable."

Aliyah Levesque
Aliyah Levesque

Aliyah Levesque
Rocket Mortgage
159 Reviews
Brett Faulk

"Aliyah exceeds all expectations one might have when it comes to getting a mortgage or refinance. She is a definite asset to Rocket Mortgage and to you as a customer. Not only is she personable, she ...Aliyah exceeds all expectations one might have when it comes to getting a mortgage or refinance. She is a definite asset to Rocket Mortgage and to you as a customer. Not only is she personable, she will go above and beyond to get the job done in order to achieve her customer's needs and wants. When I contacted her about a discrepancy on the loan paperwork, she took time on her day off to help me. Instead of running around doing bridesmaid's duties for a friend's wedding, Aliyah took time out of her day to straighten out the problem with the paperwork. If you are looking to get a mortgage or refinance your house, Aliyah is and should be your number one choice to get the job done. All I can say is that she will forever by my person for mortgage issues until the day I die or she changes professions."

John Goodroe
John Goodroe

John Goodroe
Rocket Mortgage
159 Reviews
Charlotte Priestner

"Having been in the business for many years and working with many mortgage companies and banks I have to say working with John and Rocket Mortgage was one of the best experiences I've ever had. Could...Having been in the business for many years and working with many mortgage companies and banks I have to say working with John and Rocket Mortgage was one of the best experiences I've ever had. Could not believe how easy the process was and how quickly I got my mortgage. Was speaking recently to a very successful realtor and asked her what she thought of Rocket Mortgage and she said she loved when her clients went to Rocket Mortgage for their financing...it made her transactions go very smoothly. John was on top of it from the moment I first spoke to him and I appreciated that greatly. Great job John and you have associated yourself with an outstanding company. May you enjoy many prosperous years."

Mark Lavender
Mark Lavender

Mark Lavender
Rocket Mortgage
159 Reviews
Yesh Stephenson

"Mark and the entire Rocket Mortgage team were nothing short of AMAZING. From the onset, we were impressed with Mark's ability, expertise, professionalism, knowledge, competence, responsiveness, ...Mark and the entire Rocket Mortgage team were nothing short of AMAZING. From the onset, we were impressed with Mark's ability, expertise, professionalism, knowledge, competence, responsiveness, accessibility, friendliness, and the sheer fact that he had our best interest at heart, from the very beginning to the very end. Mark was super helpful, incredibly responsive/reactive in a timely manner, and just outstanding. The entire process was efficient, seamless, and relatively quick. Our experience was awesome, really awesome. I would *highly* recommend Mark and Rocket Mortgage to anyone and everyone. I have nothing but 5+ stars to give Mark, only positive words to say, and a stellar review. Thank you Mark and the ENTIRE Rocket Mortgage team for an exceptional job and a great experience! We are fans for life! :)"

Dina Federico
Dina Federico

Dina Federico
Rocket Mortgage
157 Reviews
Kisha Nelson-Baker

"Hello Dina, I am writing to express my sincere gratitude for your exceptional assistance during our recent mortgage refinance process. Your expertise and professionalism were truly remarkable, and we...Hello Dina, I am writing to express my sincere gratitude for your exceptional assistance during our recent mortgage refinance process. Your expertise and professionalism were truly remarkable, and we are incredibly grateful for your guidance and support throughout the journey. Despite previous unsuccessful attempts at refinancing, your unwavering dedication and personalized approach made all the difference. Your customer service was impeccable, and your prompt responses to calls and emails, as well as your willingness to walk us through each step of the process, were invaluable. We are delighted to have found a trusted mortgage expert in you, and we are forever grateful for your assistance. Your exceptional service has earned our highest recommendation, and we will gladly refer you to anyone seeking a seamless and successful mortgage experience. Thank you once again for your outstanding support. Sincerely, The Baker"

Michael McVan
Michael McVan

Michael McVan
Rocket Mortgage
157 Reviews
Antonio Alfaro

"Mike assisted me in getting my credit score up to 729. As we were in the process of applying for a mortgage loan we discovered that my wife's score was under 700. Turns out there was a late charge ...Mike assisted me in getting my credit score up to 729. As we were in the process of applying for a mortgage loan we discovered that my wife's score was under 700. Turns out there was a late charge that we were unaware of. Even thought he crooked credit bureaus never cleared up the late charge we were able to get her score back to what it was by following Michael's suggestions. With his help her scores went up about 60 points. His knowledge of the system and his advice will allow us to secure a lower interest rate on our mortgage loan. Thank you Michael."

Max Milikhiker
Max Milikhiker

Max Milikhiker
Rocket Mortgage
157 Reviews
Douglas Fennell

"Max M. is an asset to Rocket Mortgage by Rocket Mortgage. He is awesome, he helped me all throughout from the start of my loan/refinance application up to the closing. Max is a person who is willing...Max M. is an asset to Rocket Mortgage by Rocket Mortgage. He is awesome, he helped me all throughout from the start of my loan/refinance application up to the closing. Max is a person who is willing to help the clients in the pursuit of their dreams . He is courteous and knowledgeable, and he made me feel comfortable while we communicate relative to my loan application. Max , with his other staff did a very great job. I am very satisfied with the services I received from Max and other staff with him . With my experience, I would highly recommend family, relatives and friends who need the help in their home financing to go to Rocket mortgage by Rocket Mortgage for excellent service . My rate for Max is Five Stars as Excellent ! Doug F."

Cory Sheena
Cory Sheena

Cory Sheena
Rocket Mortgage
157 Reviews
Nathan Simonini

"I cannot say enough about the quality service that Cory has provided us. I came to Cory after my bank made an error in their pre-approval process and informed me that they did not write loans for the...I cannot say enough about the quality service that Cory has provided us. I came to Cory after my bank made an error in their pre-approval process and informed me that they did not write loans for the type of property we were buying. As a first time home buyer, I was panicked and stressed when I was left in a lurch. However, Cory quickly went to work allaying many of my concerns. He worked with me until late on a Friday night to ensure that I submitted my complete loan application as soon as possible so his team could work on it over the weekend. He was knowledgable and patient responding to a to all of my phone calls and first-time home buyer questions promptly. He was also very informed about the New York City co-op purchasing process, which is extremely complicated and not common to the rest of the country. Cory even went out of his way to make sure that I was able to apply an employer discount to my loan application that I missed in my rush to find a lender. I discovered that Rocket Mortgage was offering $1,000 in credits for employees working at my organization through a dedicated program. I was worried that I wouldn't receive the credits because I had not applied through the dedicated line, but Cory went to work and made sure that I received the discounts. I will surely recommend Cory to any of my friends or family that are looking for a knowledgable and responsive loan officer that can put their mind at ease through the loan process!"