Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 13 of 400
Gregory Tramski
Gregory Tramski

Gregory Tramski
Rocket Mortgage
161 Reviews
Shankari Bastiampillai

"Working with Gregory was a joy! I was interested in a refi, and people were calling me left, right, and center, the moment the word was out!! Then Gregory called me and explained I should give him a ...Working with Gregory was a joy! I was interested in a refi, and people were calling me left, right, and center, the moment the word was out!! Then Gregory called me and explained I should give him a chance to go over the numbers. We went over what I was looking to do and it all seemed possible. That evening Gregory called me at home and we went over everything and completed the intent to proceed form. From there the entire process took less than 3 weeks (more like 2 weeks, because we had to wait 5 days for a closing date), and he checked in and was able to answer any question I had (stupid or otherwise) and do so very quickly. I am a very busy individual, so spending hours on the phone going in circles was not something I had the time for. Beyond the first intro call and the call to complete the form of intent to proceed, everything else was done online via email. I would definitely work with Gregory again, and recommend him highly."

Patrick Connelly
Patrick Connelly

Patrick Connelly
Rocket Mortgage
160 Reviews
Shelley Ervin

"Patrick helped us figure out how to get a great 7-year loan with Rocket Mortgage, and the best possible jumbo rate because we had already been Schwab clients for 10 years. Other banks we contacted ...Patrick helped us figure out how to get a great 7-year loan with Rocket Mortgage, and the best possible jumbo rate because we had already been Schwab clients for 10 years. Other banks we contacted required that we start taking monthly draws from our retirement annuities, but we were able to avoid doing this with a Rocket Mortgage (quite unusual, if not impossible to do for seniors) with Patrick's expert guidance. He stayed by our side every step of the way, assuring us that the loan would work out. And it did!!! Much to our delight and surprise. Seldom can you take a loan advisor's word "to the bank" but in Patrick's case, it was literally true. Everything he said he hoped would happen did for us. The loan enabled us to finish our home's remodel, which no other loan we looked into could do without charging up to a point for cash out, or other exorbitant fees. We have told all our friends about Patrick, and feel confident in the referral. Thanks, Patrick. You go beyond amazing in your customer service and deserve only the best!"

Nick Fields
Nick Fields

Nick Fields
Rocket Mortgage
160 Reviews
Mark Smith

"Nick was easy to work with, however it seemed that every time I spoke with someone at Rocket Mortgage it was a different person. He did set up what we were aiming to do, in that we wanted to ...Nick was easy to work with, however it seemed that every time I spoke with someone at Rocket Mortgage it was a different person. He did set up what we were aiming to do, in that we wanted to refinance one parcel that was on our original loan, have the loan paid off and then refinance using only the one parcel (which included the house) and dropping the second parcel, giving us the deed. Somehow this has been slowed down, the County has not yet received the transfer notice even though the closing was on 19 June. There is a party that will purchase that parcel, but we have not been able to do it yet because of the delay. Also, I received a Partial Release Package today. We refinanced to avoid that process. What bothers me is that it addresses our new loan number and a date of 27 June, 8 days after we had closed taking the one parcel out of the picture. Cannot reach the person who sent the notice (Michelle Turner) to clear up the issue. Meanwhile may lose the purchaser for that parcel."

Joe Kate
Joe Kate

Joe Kate
Rocket Mortgage
160 Reviews
Orlando Castillo

"We just completed a refinance with Joe Kate at Rocket Mortgage, and the entire experience was outstanding. Joe was quick, efficient, and straight to the point—no runaround, just clear communication ...We just completed a refinance with Joe Kate at Rocket Mortgage, and the entire experience was outstanding. Joe was quick, efficient, and straight to the point—no runaround, just clear communication and helpful guidance every step of the way. What really impressed us was how easy Joe made everything. He was available via text, which made it incredibly convenient to ask questions and get updates without playing phone tag. His responsiveness and willingness to communicate on our terms made the whole process feel effortless. Rocket Mortgage as a company was equally impressive. From start to finish, everything moved smoothly and professionally. The icing on the cake was their mobile notary service—having the notary public come directly to our home for closing was such a convenient touch. No need to rearrange our schedule or drive across town; they brought the closing to us. If you're looking for a lender that combines modern technology with genuine customer service and convenience, I highly recommend Joe Kate and Rocket Mortgage. They made what can be a stressful process feel easy and even enjoyable."

Christian Porter
Christian Porter

Christian Porter
Rocket Mortgage
160 Reviews
Stephen Lynch

"Christian was the Best mortgage banker I have dealt with in my many loans over the years. He was honest from the start and even didn't recommend certain scenarios that I had an interest in and ...Christian was the Best mortgage banker I have dealt with in my many loans over the years. He was honest from the start and even didn't recommend certain scenarios that I had an interest in and explained the Why!. The process started 3 Aug and by the 15th it was going like a ROCKET, Christian, the Underwriters, Appraisal start to finish less then 48 hours. Where things slowed down was the PROCESSORS-They get 1 Star. We didn't close till 2 Oct. I understand they are Very busy with many many loans. But I felt like I was behind a Suburban at a McDonalds drive-in and they had a 17 meal order and the Processors won't tell them to move up so they could take my order for a soda. When you call or email you will get the Can answer. I am a patient person and wish the Processors would be more upfront that their taskings will take 45 days alone. That's where everyone's frustration comes from. It would behoove Rocket Mortgage and Rocket Mortgage to fix the communication at the Processing point of the loan. They would have Happier clients. Christian had no control of this and did a Outstanding job. I would Highly recommend him as your Mortgage Banker."

John Goodroe
John Goodroe

John Goodroe
Rocket Mortgage
159 Reviews
Charlotte Priestner

"Having been in the business for many years and working with many mortgage companies and banks I have to say working with John and Rocket Mortgage was one of the best experiences I've ever had. Could...Having been in the business for many years and working with many mortgage companies and banks I have to say working with John and Rocket Mortgage was one of the best experiences I've ever had. Could not believe how easy the process was and how quickly I got my mortgage. Was speaking recently to a very successful realtor and asked her what she thought of Rocket Mortgage and she said she loved when her clients went to Rocket Mortgage for their financing...it made her transactions go very smoothly. John was on top of it from the moment I first spoke to him and I appreciated that greatly. Great job John and you have associated yourself with an outstanding company. May you enjoy many prosperous years."

Mark Lavender
Mark Lavender

Mark Lavender
Rocket Mortgage
159 Reviews
Yesh Stephenson

"Mark and the entire Rocket Mortgage team were nothing short of AMAZING. From the onset, we were impressed with Mark's ability, expertise, professionalism, knowledge, competence, responsiveness, ...Mark and the entire Rocket Mortgage team were nothing short of AMAZING. From the onset, we were impressed with Mark's ability, expertise, professionalism, knowledge, competence, responsiveness, accessibility, friendliness, and the sheer fact that he had our best interest at heart, from the very beginning to the very end. Mark was super helpful, incredibly responsive/reactive in a timely manner, and just outstanding. The entire process was efficient, seamless, and relatively quick. Our experience was awesome, really awesome. I would *highly* recommend Mark and Rocket Mortgage to anyone and everyone. I have nothing but 5+ stars to give Mark, only positive words to say, and a stellar review. Thank you Mark and the ENTIRE Rocket Mortgage team for an exceptional job and a great experience! We are fans for life! :)"

Aliyah Levesque
Aliyah Levesque

Aliyah Levesque
Rocket Mortgage
159 Reviews
Brett Faulk

"Aliyah exceeds all expectations one might have when it comes to getting a mortgage or refinance. She is a definite asset to Rocket Mortgage and to you as a customer. Not only is she personable, she ...Aliyah exceeds all expectations one might have when it comes to getting a mortgage or refinance. She is a definite asset to Rocket Mortgage and to you as a customer. Not only is she personable, she will go above and beyond to get the job done in order to achieve her customer's needs and wants. When I contacted her about a discrepancy on the loan paperwork, she took time on her day off to help me. Instead of running around doing bridesmaid's duties for a friend's wedding, Aliyah took time out of her day to straighten out the problem with the paperwork. If you are looking to get a mortgage or refinance your house, Aliyah is and should be your number one choice to get the job done. All I can say is that she will forever by my person for mortgage issues until the day I die or she changes professions."

Scott Heneveld
Scott Heneveld

Scott Heneveld
Rocket Mortgage
158 Reviews
Alexander Dondokov

"The work that Scott did is just more than AMAZING!!! I applied for the loan late Friday (around 6PM), just to see if I can get something more competitive than the offer I already had. Later the same ...The work that Scott did is just more than AMAZING!!! I applied for the loan late Friday (around 6PM), just to see if I can get something more competitive than the offer I already had. Later the same day, around 9PM I got a call from Scott (11PM his timezone) and I was really surprised since I didn't expect Rocket Mortgage to call me till Tuesday, we had a nice conversation and then I took a timeout for a day. So I shopped for other loans and figured that Rocket Mortgage suits best for me. So on Saturday I gave a call to Scott (he even shared his cell phone number with me) and we got the ball rolling. So after 4 weeks I got the loan documents signed and ready to move in :) I'm 100% positive that I will be referring my friends/colleagues to Rocket Mortgage and specifically Scott! Thank you so much!"

Manal Akkari
Manal Akkari

Manal Akkari
Rocket Mortgage
157 Reviews
Kcirtap Bautista

"Manal is excellent at her job and someone who goes above and beyond her chosen field. She is someone I had the pleasure to work with who loves what she does and truly lives her passion. She assisted ...Manal is excellent at her job and someone who goes above and beyond her chosen field. She is someone I had the pleasure to work with who loves what she does and truly lives her passion. She assisted me and shared a wealth of knowledge to increase my credit score. Super helpful and her genuine personality shines even tho we were just talking on the phone. If I can give more than 5 stars, I will! Thanks Manal!"