Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 13 of 356
John Wilson
John Wilson

John Wilson
Rocket Mortgage
163 Reviews
Alyssa Prochaska

"John did so much amazing work with and for me, I literally want to cry (tears of joy) when I think about where I was when I started the process of refinancing my home, and where I am now. He was ...John did so much amazing work with and for me, I literally want to cry (tears of joy) when I think about where I was when I started the process of refinancing my home, and where I am now. He was kind, patient, understanding, informative, always prompt in our correspondence and most importantly communicative. Our correspondence always felt more like I was talking to an informed, longtime friend rather than an uncaring big business only vying after my money. Which I think, a lot of the time, can be the stereotypical bias that comes along with working with a larger company. I had so many people tell me “just go to a local bank, you’ll get better service, better rates" etc. But, my first experience with a small bank for the initial buying process was completely the opposite of what I experienced with Rocket Mortgage/Rocket Mortgage. In an attempt to keep it light ill just say I left no reviews, for anyone at that bank. Back to the point; although, several other companies approached me for refinance rates attempting to poach me from Rocket Mortgage (only after my credit was high enough to qualify, that is), I felt I had really established a relationship with John. And in the end, that’s all we as customers really want; right? A relationship that feels good with people at businesses that really make us feel like we are making the right choice? Well, that’s what John does for you at Rocket Mortgage. You are so lucky to have an employee like John. I don’t even know what the core values are at Rocket Mortgage, but I’ll tell you what, I could feel them throughout our interactions. Thanks John, I could never have refinanced my home without you! For anyone trying to decide what company to go with for your next refinance or first time home buying experience needing a little extra help with their credit, go with John at Fresh Start, Rocket Mortgage/Rocket Mortgage. You wont regret it. started working with John in December 2019 and I was able to refinance signing closing paperwork March 2020."

John Goodroe
John Goodroe

John Goodroe
Rocket Mortgage
162 Reviews
Charlotte Priestner

"Having been in the business for many years and working with many mortgage companies and banks I have to say working with John and Rocket Mortgage was one of the best experiences I've ever had. Could...Having been in the business for many years and working with many mortgage companies and banks I have to say working with John and Rocket Mortgage was one of the best experiences I've ever had. Could not believe how easy the process was and how quickly I got my mortgage. Was speaking recently to a very successful realtor and asked her what she thought of Rocket Mortgage and she said she loved when her clients went to Rocket Mortgage for their financing...it made her transactions go very smoothly. John was on top of it from the moment I first spoke to him and I appreciated that greatly. Great job John and you have associated yourself with an outstanding company. May you enjoy many prosperous years."

Scott Heneveld
Scott Heneveld

Scott Heneveld
Rocket Mortgage
162 Reviews
V 魯

"I would like to sincerely thank Scott Heneveld for his outstanding support throughout my home buying journey. Scott is truly a professional who approaches his work with great responsibility and ...I would like to sincerely thank Scott Heneveld for his outstanding support throughout my home buying journey. Scott is truly a professional who approaches his work with great responsibility and dedication. What impressed me the most is that he always sees things from the client’s perspective. Every question I had, he answered patiently and clearly, without ever making me feel rushed or uncomfortable. As someone with language barriers, I deeply appreciate his understanding and kindness. He took the time to listen carefully and made sure I felt supported every step of the way. That level of patience and respect is something I genuinely felt, and it made a big difference for me during this important process. Scott is not just doing his job — he is doing it with heart. I truly felt the power of kindness and professionalism through him. I am very grateful for his help and would highly recommend him to anyone who is looking for a trustworthy and dedicated mortgage professional."

Liz Nowak
Liz Nowak

Liz Nowak
Rocket Mortgage
162 Reviews
Yu Hu

"As a seasoned realtor familiar with many loan officers, navigating my own home loan presented numerous challenges due to the complexity of my financial situation. After enduring a frustrating ...As a seasoned realtor familiar with many loan officers, navigating my own home loan presented numerous challenges due to the complexity of my financial situation. After enduring a frustrating experience with other loan officers, I turned to Liz Nowak, and I'm so glad I did. Not only did Liz exceed my expectations, but she also offered a rate that far surpassed any other lender's offer. Working with Liz as my loan officer was an absolute pleasure, and her expertise truly shone through. Liz's deep understanding of finance and professionalism made the process incredibly smooth and fast. Her attention to detail and dedication ensured that I secured a conventional loan with ease. I am immensely grateful for her guidance and support throughout the entire process. Without hesitation, I will be returning to Liz for any future loan needs. If you're looking for a stress-free loan experience, I wholeheartedly recommend Liz Nowak. She's simply the best in the business."

Michael Coriasso
Michael Coriasso

Michael Coriasso
Rocket Mortgage
161 Reviews
Hansy Martelly

"I cannot express enough gratitude for Michael Coriasso's exceptional service throughout my real estate loan process. From start to finish, Michael demonstrated an unmatched level of professionalism, ...I cannot express enough gratitude for Michael Coriasso's exceptional service throughout my real estate loan process. From start to finish, Michael demonstrated an unmatched level of professionalism, expertise, and dedication that truly made the entire experience seamless and stress-free. Michael's knowledge of the real estate market and loan procedures was evident from our very first interaction. He patiently guided me through every step of the process, ensuring that I understood all the details and felt confident in my decisions. His communication skills are unparalleled; he was always available to answer any questions or address any concerns I had, promptly and thoroughly. What sets Michael apart is his genuine commitment to his clients' best interests. He took the time to understand my specific needs and financial situation, tailoring his approach to find the best possible loan solution for me. His transparency and honesty were refreshing, providing me with peace of mind knowing that I was in trustworthy hands. I wholeheartedly recommend Michael Coriasso to anyone in need of a loan agent. His professionalism, integrity, and exceptional service truly set him apart. Thank you, Michael, for going above and beyond for us!"

Aliyah Levesque
Aliyah Levesque

Aliyah Levesque
Rocket Mortgage
161 Reviews
Brett Faulk

"Aliyah exceeds all expectations one might have when it comes to getting a mortgage or refinance. She is a definite asset to Rocket Mortgage and to you as a customer. Not only is she personable, she ...Aliyah exceeds all expectations one might have when it comes to getting a mortgage or refinance. She is a definite asset to Rocket Mortgage and to you as a customer. Not only is she personable, she will go above and beyond to get the job done in order to achieve her customer's needs and wants. When I contacted her about a discrepancy on the loan paperwork, she took time on her day off to help me. Instead of running around doing bridesmaid's duties for a friend's wedding, Aliyah took time out of her day to straighten out the problem with the paperwork. If you are looking to get a mortgage or refinance your house, Aliyah is and should be your number one choice to get the job done. All I can say is that she will forever by my person for mortgage issues until the day I die or she changes professions."

Chris Zajec
Chris Zajec

Chris Zajec
Rocket Mortgage
161 Reviews
Sandra Sander

"I experienced nothing but positive feedback from the team at One Reverse. However I felt like I won the lottery the day I was fortunate enough to have Chris Zajec answer my phone call back in August. ...I experienced nothing but positive feedback from the team at One Reverse. However I felt like I won the lottery the day I was fortunate enough to have Chris Zajec answer my phone call back in August. After only a few weeks, even though we never met, he made me feel like a friend, always available to take my calls and answer all my concerns in a way that made it easy to fully understand. He's extremely knowledgeable and a pleasure to talk to. He took extra time with me and I never felt rushed through the entire process. Chris was truly and sincerely looking out for the best possible results on my behalf. I would highly recommend One Reverse to my family and friends but more important i would insist they request and only speak to Chris Zajec. He is absolutely the very best representative you could ever hope for to help with your mortgage needs. Take it from me, he is truly one of a kind and on top the chart in his field of expertises. "

Patrick Connelly
Patrick Connelly

Patrick Connelly
Rocket Mortgage
160 Reviews
Shelley Ervin

"Patrick helped us figure out how to get a great 7-year loan with Rocket Mortgage, and the best possible jumbo rate because we had already been Schwab clients for 10 years. Other banks we contacted ...Patrick helped us figure out how to get a great 7-year loan with Rocket Mortgage, and the best possible jumbo rate because we had already been Schwab clients for 10 years. Other banks we contacted required that we start taking monthly draws from our retirement annuities, but we were able to avoid doing this with a Rocket Mortgage (quite unusual, if not impossible to do for seniors) with Patrick's expert guidance. He stayed by our side every step of the way, assuring us that the loan would work out. And it did!!! Much to our delight and surprise. Seldom can you take a loan advisor's word "to the bank" but in Patrick's case, it was literally true. Everything he said he hoped would happen did for us. The loan enabled us to finish our home's remodel, which no other loan we looked into could do without charging up to a point for cash out, or other exorbitant fees. We have told all our friends about Patrick, and feel confident in the referral. Thanks, Patrick. You go beyond amazing in your customer service and deserve only the best!"

Andy Bow
Andy Bow

Andy Bow
Rocket Mortgage
159 Reviews
Emily O'Donohoe

"Andrew is completely excellent! We bought our home in a very competitive market where the realtors and lenders are heavily cartelized and where there is a lot of pressure to work with local lenders ...Andrew is completely excellent! We bought our home in a very competitive market where the realtors and lenders are heavily cartelized and where there is a lot of pressure to work with local lenders who allegedly are more responsive and sensitive to your needs. After checking out a few, including specific recommendations, my wife and I found that despite the distance Andrew was by far the best choice for handling our mortgage. He is more responsive than any local lender that I spoke with, his rates are better, and he was able to walk me through lots of specific and detailed questions about aspects of our paperwork that I did not find intuitive. We closed a jumbo loan on time on a very short timeframe, confident throughout that Andrew had our back every step of the way. Could not recommend highly enough."

Bridgett McGinnis
Bridgett McGinnis

Bridgett McGinnis
Rocket Mortgage
159 Reviews
Helen Siedlik

"Working with Bridgett at Rocket Mortgage was truly one of the best experiences we could have hoped for during our home buying journey. She is, without question, one of the best in the industry. From ...Working with Bridgett at Rocket Mortgage was truly one of the best experiences we could have hoped for during our home buying journey. She is, without question, one of the best in the industry. From day one, Bridgett demonstrated an incredible depth of knowledge and expertise. What stood out most was her ability to explain everything in terms that were easy to understand, making what can often feel like an overwhelming process feel manageable and clear. She struck the perfect balance of professionalism and personal connection. Bridgett genuinely took the time to understand what we wanted, what our goals were, and worked hard to find the best ways to help us achieve them. We never felt like “just another client” we felt heard, supported, and truly cared for. Her responsiveness was unmatched. No matter the question, she responded quickly and was always willing to jump on a phone call to explain things thoroughly and make sure we felt comfortable every step of the way. I would recommend Bridgett 1,000 times over to anyone looking to purchase a home. If you want someone knowledgeable, responsive, compassionate, and fully invested in helping you meet your goals, Bridgett is the person you want in your corner. From day one, Bridgett demonstrated an incredible depth of knowledge and expertise. What stood out most was her ability to explain everything in terms that were easy to understand, making what can often feel like an overwhelming process feel manageable and clear. She struck the perfect balance of professionalism and personal connection. Bridgett genuinely took the time to understand what we wanted, what our goals were, and worked hard to find the best ways to help us achieve them. We never felt like “just another client” — we felt heard, supported, and truly cared for. Her responsiveness was unmatched. No matter the question, she responded quickly and was always willing to jump on a phone call to explain things thoroughly and make sure we felt comfortable every step of the way. I would recommend Bridgett 1,000 times over to anyone looking to purchase a home. If you want someone knowledgeable, responsive, compassionate, and fully invested in helping you meet your goals, Bridgett is the person you want in your corner."