Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 13 of 373
Shankari Bastiampillai

"Working with Gregory was a joy! I was interested in a refi, and people were calling me left, right, and center, the moment the word was out!! Then Gregory called me and explained I should give him a ...Working with Gregory was a joy! I was interested in a refi, and people were calling me left, right, and center, the moment the word was out!! Then Gregory called me and explained I should give him a chance to go over the numbers. We went over what I was looking to do and it all seemed possible. That evening Gregory called me at home and we went over everything and completed the intent to proceed form. From there the entire process took less than 3 weeks (more like 2 weeks, because we had to wait 5 days for a closing date), and he checked in and was able to answer any question I had (stupid or otherwise) and do so very quickly. I am a very busy individual, so spending hours on the phone going in circles was not something I had the time for. Beyond the first intro call and the call to complete the form of intent to proceed, everything else was done online via email. I would definitely work with Gregory again, and recommend him highly."

Kcirtap Bautista

"Manal is excellent at her job and someone who goes above and beyond her chosen field. She is someone I had the pleasure to work with who loves what she does and truly lives her passion. She assisted ...Manal is excellent at her job and someone who goes above and beyond her chosen field. She is someone I had the pleasure to work with who loves what she does and truly lives her passion. She assisted me and shared a wealth of knowledge to increase my credit score. Super helpful and her genuine personality shines even tho we were just talking on the phone. If I can give more than 5 stars, I will! Thanks Manal!"

Shelley Ervin

"Patrick helped us figure out how to get a great 7-year loan with Rocket Mortgage, and the best possible jumbo rate because we had already been Schwab clients for 10 years. Other banks we contacted ...Patrick helped us figure out how to get a great 7-year loan with Rocket Mortgage, and the best possible jumbo rate because we had already been Schwab clients for 10 years. Other banks we contacted required that we start taking monthly draws from our retirement annuities, but we were able to avoid doing this with a Rocket Mortgage (quite unusual, if not impossible to do for seniors) with Patrick's expert guidance. He stayed by our side every step of the way, assuring us that the loan would work out. And it did!!! Much to our delight and surprise. Seldom can you take a loan advisor's word "to the bank" but in Patrick's case, it was literally true. Everything he said he hoped would happen did for us. The loan enabled us to finish our home's remodel, which no other loan we looked into could do without charging up to a point for cash out, or other exorbitant fees. We have told all our friends about Patrick, and feel confident in the referral. Thanks, Patrick. You go beyond amazing in your customer service and deserve only the best!"

Charlotte Priestner

"Having been in the business for many years and working with many mortgage companies and banks I have to say working with John and Rocket Mortgage was one of the best experiences I've ever had. Could...Having been in the business for many years and working with many mortgage companies and banks I have to say working with John and Rocket Mortgage was one of the best experiences I've ever had. Could not believe how easy the process was and how quickly I got my mortgage. Was speaking recently to a very successful realtor and asked her what she thought of Rocket Mortgage and she said she loved when her clients went to Rocket Mortgage for their financing...it made her transactions go very smoothly. John was on top of it from the moment I first spoke to him and I appreciated that greatly. Great job John and you have associated yourself with an outstanding company. May you enjoy many prosperous years."

Brett Faulk

"Aliyah exceeds all expectations one might have when it comes to getting a mortgage or refinance. She is a definite asset to Rocket Mortgage and to you as a customer. Not only is she personable, she ...Aliyah exceeds all expectations one might have when it comes to getting a mortgage or refinance. She is a definite asset to Rocket Mortgage and to you as a customer. Not only is she personable, she will go above and beyond to get the job done in order to achieve her customer's needs and wants. When I contacted her about a discrepancy on the loan paperwork, she took time on her day off to help me. Instead of running around doing bridesmaid's duties for a friend's wedding, Aliyah took time out of her day to straighten out the problem with the paperwork. If you are looking to get a mortgage or refinance your house, Aliyah is and should be your number one choice to get the job done. All I can say is that she will forever by my person for mortgage issues until the day I die or she changes professions."

Yesh Stephenson

"Mark and the entire Rocket Mortgage team were nothing short of AMAZING. From the onset, we were impressed with Mark's ability, expertise, professionalism, knowledge, competence, responsiveness, ...Mark and the entire Rocket Mortgage team were nothing short of AMAZING. From the onset, we were impressed with Mark's ability, expertise, professionalism, knowledge, competence, responsiveness, accessibility, friendliness, and the sheer fact that he had our best interest at heart, from the very beginning to the very end. Mark was super helpful, incredibly responsive/reactive in a timely manner, and just outstanding. The entire process was efficient, seamless, and relatively quick. Our experience was awesome, really awesome. I would *highly* recommend Mark and Rocket Mortgage to anyone and everyone. I have nothing but 5+ stars to give Mark, only positive words to say, and a stellar review. Thank you Mark and the ENTIRE Rocket Mortgage team for an exceptional job and a great experience! We are fans for life! :)"

Antonio Alfaro

"Mike assisted me in getting my credit score up to 729. As we were in the process of applying for a mortgage loan we discovered that my wife's score was under 700. Turns out there was a late charge ...Mike assisted me in getting my credit score up to 729. As we were in the process of applying for a mortgage loan we discovered that my wife's score was under 700. Turns out there was a late charge that we were unaware of. Even thought he crooked credit bureaus never cleared up the late charge we were able to get her score back to what it was by following Michael's suggestions. With his help her scores went up about 60 points. His knowledge of the system and his advice will allow us to secure a lower interest rate on our mortgage loan. Thank you Michael."

Douglas Fennell

"Max M. is an asset to Rocket Mortgage by Rocket Mortgage. He is awesome, he helped me all throughout from the start of my loan/refinance application up to the closing. Max is a person who is willing...Max M. is an asset to Rocket Mortgage by Rocket Mortgage. He is awesome, he helped me all throughout from the start of my loan/refinance application up to the closing. Max is a person who is willing to help the clients in the pursuit of their dreams . He is courteous and knowledgeable, and he made me feel comfortable while we communicate relative to my loan application. Max , with his other staff did a very great job. I am very satisfied with the services I received from Max and other staff with him . With my experience, I would highly recommend family, relatives and friends who need the help in their home financing to go to Rocket mortgage by Rocket Mortgage for excellent service . My rate for Max is Five Stars as Excellent ! Doug F."

Nathan Simonini

"I cannot say enough about the quality service that Cory has provided us. I came to Cory after my bank made an error in their pre-approval process and informed me that they did not write loans for the...I cannot say enough about the quality service that Cory has provided us. I came to Cory after my bank made an error in their pre-approval process and informed me that they did not write loans for the type of property we were buying. As a first time home buyer, I was panicked and stressed when I was left in a lurch. However, Cory quickly went to work allaying many of my concerns. He worked with me until late on a Friday night to ensure that I submitted my complete loan application as soon as possible so his team could work on it over the weekend. He was knowledgable and patient responding to a to all of my phone calls and first-time home buyer questions promptly. He was also very informed about the New York City co-op purchasing process, which is extremely complicated and not common to the rest of the country. Cory even went out of his way to make sure that I was able to apply an employer discount to my loan application that I missed in my rush to find a lender. I discovered that Rocket Mortgage was offering $1,000 in credits for employees working at my organization through a dedicated program. I was worried that I wouldn't receive the credits because I had not applied through the dedicated line, but Cory went to work and made sure that I received the discounts. I will surely recommend Cory to any of my friends or family that are looking for a knowledgable and responsive loan officer that can put their mind at ease through the loan process!"

Mohammad Sabbagh

"I’d like to express my sincere gratitude to Rosie Coloma from Rocket Mortgage for her exceptional service and support throughout my first house purchase journey. I was referred to her by a trustworthy...I’d like to express my sincere gratitude to Rosie Coloma from Rocket Mortgage for her exceptional service and support throughout my first house purchase journey. I was referred to her by a trustworthy old friend who assured me I will be in safe hands, and indeed it was. As a first-time homebuyer, I was naturally apprehensive about the entire process, but Rosie made it seamless and stress-free. From the initial consultation to the closing of the deal, Rosie provided me with expert guidance, personalized attention, and unwavering dedication. She patiently walked me through every step of the mortgage process, explaining complex terms and options in a clear and concise manner. No matter how many times I repeatedly asked the same questions, and the different concerns I had as a first-time buyer, she professionally addressed those concerns and brought us relief and trusted her. Even months after my first home purchase, Rosie still answers my calls and inquiries instantly and keeps me up to date with the market. She is a gem! Moreover, Rosie went above and beyond to secure the best possible financing solution for me, taking into account my financial situation and long-term goals. Her professionalism, integrity, and commitment to customer satisfaction were evident in every interaction. Thanks to Rosie's expertise and support, I am now the proud owner of my first home. I highly recommend Rosie Coloma from Rocket Mortgage to anyone in search of a reliable and trustworthy mortgage lender. Her exceptional service exceeded my expectations, and I am grateful for her invaluable assistance, and of course in any future home purchase I will definitely work with Rosie again. Go with Rosie, you will be in safe hands!"