Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 13 of 373
Evan Gainey
Evan Gainey

Evan Gainey
Rocket Mortgage
161 Reviews
Mig Ch

"As anyone would go through a mortgage process, the natural experience is some how uncertainty of the IF, and if the agent working with you will address road blocker at least to meet the terms and ...As anyone would go through a mortgage process, the natural experience is some how uncertainty of the IF, and if the agent working with you will address road blocker at least to meet the terms and offers by the mortgage company. This is the case in which Evan has come in place to complete the process exactly as supposed to be and meet the expectation with clean outcome. During the process, there was some gray area that at the end Evan has worked toward completing as expected. And this is the positive side as often agents does not take additional steps and leaving the customer with the problem. A side observation as well that even after the process and paperwork has started, he looked into possible best alternative which helped me to comfort my decision that the chosen plan was correct. In my criteria, Excellent for 5 stars are for providing end result more than expected, in my case wasn't exactly this, but as described above there was effort for removing road blocker and recognizing error to remedy it for which I am giving 5 stars."

John Goodroe
John Goodroe

John Goodroe
Rocket Mortgage
161 Reviews
Charlotte Priestner

"Having been in the business for many years and working with many mortgage companies and banks I have to say working with John and Rocket Mortgage was one of the best experiences I've ever had. Could...Having been in the business for many years and working with many mortgage companies and banks I have to say working with John and Rocket Mortgage was one of the best experiences I've ever had. Could not believe how easy the process was and how quickly I got my mortgage. Was speaking recently to a very successful realtor and asked her what she thought of Rocket Mortgage and she said she loved when her clients went to Rocket Mortgage for their financing...it made her transactions go very smoothly. John was on top of it from the moment I first spoke to him and I appreciated that greatly. Great job John and you have associated yourself with an outstanding company. May you enjoy many prosperous years."

Joe Kate
Joe Kate

Joe Kate
Rocket Mortgage
161 Reviews
Orlando Castillo

"We just completed a refinance with Joe Kate at Rocket Mortgage, and the entire experience was outstanding. Joe was quick, efficient, and straight to the point—no runaround, just clear communication ...We just completed a refinance with Joe Kate at Rocket Mortgage, and the entire experience was outstanding. Joe was quick, efficient, and straight to the point—no runaround, just clear communication and helpful guidance every step of the way. What really impressed us was how easy Joe made everything. He was available via text, which made it incredibly convenient to ask questions and get updates without playing phone tag. His responsiveness and willingness to communicate on our terms made the whole process feel effortless. Rocket Mortgage as a company was equally impressive. From start to finish, everything moved smoothly and professionally. The icing on the cake was their mobile notary service—having the notary public come directly to our home for closing was such a convenient touch. No need to rearrange our schedule or drive across town; they brought the closing to us. If you're looking for a lender that combines modern technology with genuine customer service and convenience, I highly recommend Joe Kate and Rocket Mortgage. They made what can be a stressful process feel easy and even enjoyable."

Gregory Tramski
Gregory Tramski

Gregory Tramski
Rocket Mortgage
161 Reviews
Shankari Bastiampillai

"Working with Gregory was a joy! I was interested in a refi, and people were calling me left, right, and center, the moment the word was out!! Then Gregory called me and explained I should give him a ...Working with Gregory was a joy! I was interested in a refi, and people were calling me left, right, and center, the moment the word was out!! Then Gregory called me and explained I should give him a chance to go over the numbers. We went over what I was looking to do and it all seemed possible. That evening Gregory called me at home and we went over everything and completed the intent to proceed form. From there the entire process took less than 3 weeks (more like 2 weeks, because we had to wait 5 days for a closing date), and he checked in and was able to answer any question I had (stupid or otherwise) and do so very quickly. I am a very busy individual, so spending hours on the phone going in circles was not something I had the time for. Beyond the first intro call and the call to complete the form of intent to proceed, everything else was done online via email. I would definitely work with Gregory again, and recommend him highly."

Manal Akkari
Manal Akkari

Manal Akkari
Rocket Mortgage
160 Reviews
Kcirtap Bautista

"Manal is excellent at her job and someone who goes above and beyond her chosen field. She is someone I had the pleasure to work with who loves what she does and truly lives her passion. She assisted ...Manal is excellent at her job and someone who goes above and beyond her chosen field. She is someone I had the pleasure to work with who loves what she does and truly lives her passion. She assisted me and shared a wealth of knowledge to increase my credit score. Super helpful and her genuine personality shines even tho we were just talking on the phone. If I can give more than 5 stars, I will! Thanks Manal!"

Patrick Connelly
Patrick Connelly

Patrick Connelly
Rocket Mortgage
160 Reviews
Shelley Ervin

"Patrick helped us figure out how to get a great 7-year loan with Rocket Mortgage, and the best possible jumbo rate because we had already been Schwab clients for 10 years. Other banks we contacted ...Patrick helped us figure out how to get a great 7-year loan with Rocket Mortgage, and the best possible jumbo rate because we had already been Schwab clients for 10 years. Other banks we contacted required that we start taking monthly draws from our retirement annuities, but we were able to avoid doing this with a Rocket Mortgage (quite unusual, if not impossible to do for seniors) with Patrick's expert guidance. He stayed by our side every step of the way, assuring us that the loan would work out. And it did!!! Much to our delight and surprise. Seldom can you take a loan advisor's word "to the bank" but in Patrick's case, it was literally true. Everything he said he hoped would happen did for us. The loan enabled us to finish our home's remodel, which no other loan we looked into could do without charging up to a point for cash out, or other exorbitant fees. We have told all our friends about Patrick, and feel confident in the referral. Thanks, Patrick. You go beyond amazing in your customer service and deserve only the best!"

Aliyah Levesque
Aliyah Levesque

Aliyah Levesque
Rocket Mortgage
160 Reviews
Brett Faulk

"Aliyah exceeds all expectations one might have when it comes to getting a mortgage or refinance. She is a definite asset to Rocket Mortgage and to you as a customer. Not only is she personable, she ...Aliyah exceeds all expectations one might have when it comes to getting a mortgage or refinance. She is a definite asset to Rocket Mortgage and to you as a customer. Not only is she personable, she will go above and beyond to get the job done in order to achieve her customer's needs and wants. When I contacted her about a discrepancy on the loan paperwork, she took time on her day off to help me. Instead of running around doing bridesmaid's duties for a friend's wedding, Aliyah took time out of her day to straighten out the problem with the paperwork. If you are looking to get a mortgage or refinance your house, Aliyah is and should be your number one choice to get the job done. All I can say is that she will forever by my person for mortgage issues until the day I die or she changes professions."

Mark Lavender
Mark Lavender

Mark Lavender
Rocket Mortgage
159 Reviews
Yesh Stephenson

"Mark and the entire Rocket Mortgage team were nothing short of AMAZING. From the onset, we were impressed with Mark's ability, expertise, professionalism, knowledge, competence, responsiveness, ...Mark and the entire Rocket Mortgage team were nothing short of AMAZING. From the onset, we were impressed with Mark's ability, expertise, professionalism, knowledge, competence, responsiveness, accessibility, friendliness, and the sheer fact that he had our best interest at heart, from the very beginning to the very end. Mark was super helpful, incredibly responsive/reactive in a timely manner, and just outstanding. The entire process was efficient, seamless, and relatively quick. Our experience was awesome, really awesome. I would *highly* recommend Mark and Rocket Mortgage to anyone and everyone. I have nothing but 5+ stars to give Mark, only positive words to say, and a stellar review. Thank you Mark and the ENTIRE Rocket Mortgage team for an exceptional job and a great experience! We are fans for life! :)"

Michael McVan
Michael McVan

Michael McVan
Rocket Mortgage
159 Reviews
Antonio Alfaro

"Mike assisted me in getting my credit score up to 729. As we were in the process of applying for a mortgage loan we discovered that my wife's score was under 700. Turns out there was a late charge ...Mike assisted me in getting my credit score up to 729. As we were in the process of applying for a mortgage loan we discovered that my wife's score was under 700. Turns out there was a late charge that we were unaware of. Even thought he crooked credit bureaus never cleared up the late charge we were able to get her score back to what it was by following Michael's suggestions. With his help her scores went up about 60 points. His knowledge of the system and his advice will allow us to secure a lower interest rate on our mortgage loan. Thank you Michael."

Dina Federico
Dina Federico

Dina Federico
Rocket Mortgage
158 Reviews
Kisha Nelson-Baker

"Hello Dina, I am writing to express my sincere gratitude for your exceptional assistance during our recent mortgage refinance process. Your expertise and professionalism were truly remarkable, and we...Hello Dina, I am writing to express my sincere gratitude for your exceptional assistance during our recent mortgage refinance process. Your expertise and professionalism were truly remarkable, and we are incredibly grateful for your guidance and support throughout the journey. Despite previous unsuccessful attempts at refinancing, your unwavering dedication and personalized approach made all the difference. Your customer service was impeccable, and your prompt responses to calls and emails, as well as your willingness to walk us through each step of the process, were invaluable. We are delighted to have found a trusted mortgage expert in you, and we are forever grateful for your assistance. Your exceptional service has earned our highest recommendation, and we will gladly refer you to anyone seeking a seamless and successful mortgage experience. Thank you once again for your outstanding support. Sincerely, The Baker"