Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 11 of 373
Nicholas Tomas
Nicholas Tomas

Nicholas Tomas
Rocket Mortgage
171 Reviews
Larry Liberchuk

"I can't say enough good things about Nick. After he handed everything off on a "silver platter" to a processing agent, things went sideways. The processing agent (aka "purchase escalation ...I can't say enough good things about Nick. After he handed everything off on a "silver platter" to a processing agent, things went sideways. The processing agent (aka "purchase escalation specialist") was either incompetent or intentionally malicious, perhaps both. She delayed everything until the very last minute and kept referring to "her team" and "an investor review", which was a complete nonsense. I contacted Nick for help, because I couldn't deal with her anymore, and he immediately handled the situation to move clear the loan for closing. If it were not for Nick, I would walk away from this deal. Nick is a highly qualified professional, who exhibited patience, understanding and a quick grasp of the situation. If he could do everything himself from start to finish, including closing a loan, it would be an amazing experience. Unfortunately, there are not enough hours in a day for that to happen, and clients regretfully have to suffer through the "purchase escalation specialist." My next mortgage deal will be definitely with Nick."

Michael McCulley
Michael McCulley

Michael McCulley
Rocket Mortgage
170 Reviews
Dan Haynes

"I recently worked with Michael McCulley to Refinance my Real Estate Properties. It was the Best Experience with respect to the Refinancing, Property Pay Off, and Closings I have encountered in the ...I recently worked with Michael McCulley to Refinance my Real Estate Properties. It was the Best Experience with respect to the Refinancing, Property Pay Off, and Closings I have encountered in the last 40 years in the Real Estate Business. Michael was extremely, knowledgeable, efficient, courteous, and made the entire procedure stress free. His expertise in Finance, Real Estate, and Tax Considerations for my Real Estate Portfolio was invaluable. I would Highly Recommend Michael McCulley to handle any and all Refinancing and or Mortgage Loans any FB Customers May be considering. He is the Best Mortgage Loan Representative I have ever worked with in my career. Regards, Dan Haynes"

Ken Hull
Ken Hull

Ken Hull
Rocket Mortgage
169 Reviews
Ewan Rankin

"I reached out to Rocket Mortgage in early November, by way of an exclusive offer from American Express. I was already working with another lender to explore rates, but I wanted to compare with Rocket...I reached out to Rocket Mortgage in early November, by way of an exclusive offer from American Express. I was already working with another lender to explore rates, but I wanted to compare with Rocket Mortgage. The initial application process was fast and easy and Ken contacted me directly to answer all of my questions. Ken earned our business by giving the lowest rate; reducing our mortgage payment by $200 per month. Ken was professional and quick to follow-up on questions we had throughout the process. The experience with Ken and Rocket Mortgage was seamless, automated and the online portal was very intuitive. Ken delivered on all milestones initially set and we were able to close a week early. I would recommend Ken and his team, as they went above and beyond to provide excellent service and attention to detail."

Nick Yatooma
Nick Yatooma

Nick Yatooma
Rocket Mortgage
169 Reviews
David Franke

"Nick Yatooma was beyond incredible throughout the entire refinance process! At first I was running into some issues and was unsure if the refi would get done. Nick was then brought on board to help ...Nick Yatooma was beyond incredible throughout the entire refinance process! At first I was running into some issues and was unsure if the refi would get done. Nick was then brought on board to help resolve any issues preventing me from moving forward. Everything was smooth sailing once I started dealing directly with Nick. He went above and beyond to get me the best deal possible. Nick was incredibly knowledgeable, patient, and efficient at explaining anything dealing with the loan. I'm sure Nick serves many Borrowers on a daily basis, but I honestly felt like I was his sole focus! He was always available for me, literally 24/7. In the very rare circumstances he was unable to answer my call, he'd always call me right back within a few minutes. I would email Nick late at night sometimes because of my crazy work schedule. I wouldn't expect him to reply to my night time emails until the next day during business hours, but he would surprise me with a reply answering whatever my current question or concern was. One of the most important things is that I trusted Nick. I trusted his judgment and also that he was honestly doing everything he could to get me the best deal. A home refinance can be a stressful journey, but Nick made it a calming one. Nick was so pleasant to work with and I will absolutely be requesting him for my future refi's with Rocket Mortgage, Rocket Mortgage."

Leena Boji
Leena Boji

Leena Boji
Rocket Mortgage
168 Reviews
April Tiger

"If you want someone who actually cares about your refinancing experience , Leena is the woman for the job. I lost faith in the process after a very poor appraisal on my property. Five months later ...If you want someone who actually cares about your refinancing experience , Leena is the woman for the job. I lost faith in the process after a very poor appraisal on my property. Five months later Leena came into my world with her confidence and can do attitude, and made me believe again. I wasn’t going to try again and she had enough faith for both of us. My property was appraised at way more than I thought and now I can get my upstairs bathroom to finally function in my 1930 farmhouse. She is kind , considerate and she was willing to take a chance on me and when I was beat down, she became my energizer bunny! She believed enough for both of us. That being said on a personal level however if she wasn’t so smart and savvy in her field of financing ,I would have never got back on board. She is amazing , smart, confident and a go getter!!"

Robert Divis
Robert Divis

Robert Divis
Rocket Mortgage
168 Reviews
Jennifer Bennici

"My husband and I have gone through the home buying process several times in the past. This time we decided to use Rocket Mortgage and worked with Robert Divis. Our home buying process was long. It ...My husband and I have gone through the home buying process several times in the past. This time we decided to use Rocket Mortgage and worked with Robert Divis. Our home buying process was long. It started with a reach out and contemplation of moving about 10 months prior. Given the market it was difficult to find a home, so after multiple offers, we did not end up closing after securing a new build until 10 months or so after starting to work together. I cannot say enough good things about Robert. He is AMAZING. Robert was extremely patient, kind, and knowledgeable. Some weeks I was talking with Robert almost daily on the difficulties we were having with the Seller/Builder. Robert truly became a friend and trusted professional who always consulted with us on the best options for our situation. I miss my daily chats with Robert. For those considering buying a home and looking for a mortgage professional I HIGHLY recommend Robert. I cannot imagine anyone more knowledgeable, responsive, or kind in this field. The real-estate climate is so competitive right now that you really need someone who knows what they’re doing and you can trust."

Greg Lundgren
Greg Lundgren

Greg Lundgren
Rocket Mortgage
168 Reviews
redhead donutrunner

"There are not words for how much I appreciate Greg and this experience. I bought my first home in 2021, tho I’m middle aged and work in finance, I went in mostly blind and I didn’t have a great ...There are not words for how much I appreciate Greg and this experience. I bought my first home in 2021, tho I’m middle aged and work in finance, I went in mostly blind and I didn’t have a great lender, so I was really on my own. So this time I knew I wanted a strong lender. I do work for Schwab, and had several colleagues recommend going thru Rocket Mortgage for our discounts. And I’m so glad I did. After submitting my application and getting connected with Greg, I knew immediately I wasn’t going to shop for lenders. Greg from the start educated me, he talked me thru the process, let me know my options and what I needed to do. When he could he’d talk me thru what he would do. And the entire time I felt way more knowledgeable. The other thing is the UEX is so nice. I could easily log in and upload documents, I could also easily see my tasks and their tasks and follow thru. I always knew who to reach out to with questions and how to reach them. Then, my buyer backed out the day before close (two days before the close on the purchase). We could’ve spent time lamenting, but instead Greg leaped into action, he helped me get the documents he needed so I could still qualify for the purchase. He was up front with what we could do and what we couldn’t do in the timeframe we had. He escalated what he could behind the scenes. And in the end, with Greg’s and the team at RM, we got across the finish line. The entire time Greg was fantastic, he was world’s above my previous lender, and was willing to leap into action and do what he could to help me cross the finish line. I’m so happy with my experience, I’m so happy with my purchase, and I credit a lot of it to Greg. I definitely wouldn’t have it without him. Shout out Greg! Thank you for helping me have a far better and more educated experience in my second go round."

Martha Richards
Martha Richards

Martha Richards
Rocket Mortgage
167 Reviews
Kathryn Mixon

"I just closed on a house in my home town. The mortgage company the buyer of my house used, First Community Bank, was worse than my worse nightmare. They refused to talk to their client, the realtors, ...I just closed on a house in my home town. The mortgage company the buyer of my house used, First Community Bank, was worse than my worse nightmare. They refused to talk to their client, the realtors, or Rocket Mortgage (my mtg. company). We closed late due to serious negligence and lies from top management. This caused me great stress because my paraplegic son was scheduled for major reconstructive surgery. We were left homeless until First Community decided to get their act together. They never apologized or compensated me for the additional costs I incurred as a result of their negligence. Fortunately for me I used Rocket Mortgage. My mortgae was handled quickly and professionally. I was kept up to date almost daily. Every person assigned to the different parts of my mortgage process was professional, kind, thoughtful, and made me feel my loan was very important to them. Any questions I asked were answered almost immediately and completely. Everything was explained in great detail so I always knew what to expect. Their website really made it easy for me to keep up. I could see what I needed to do, what I had done, and copies of all signed forms were kept in a file for easy reference. No muss no fuss... I would recommend Rocket Mortgage to anyone who is interested in getting a mortgage. They were a pleasure to work with."

Tara VanDyke
Tara VanDyke

Tara VanDyke
Rocket Mortgage
166 Reviews
Jarrod Robinson

"Talk about a lifesaver!!!! When I decided to apply to refinance, my world was in chaos. I was going through a divorce, my identity had been stolen and I was drowning in credit card debt(circumstances ...Talk about a lifesaver!!!! When I decided to apply to refinance, my world was in chaos. I was going through a divorce, my identity had been stolen and I was drowning in credit card debt(circumstances of the divorce). My world was upside down:( Then I was fortunate enough to have Tara contact me about my interest in referencing. She listened to everything that I had to say and I told her everything about what was going on in my life. She was always positive and forthcoming with advice on the things that I had going on. I started to teally look forward to speaking with her. This was my first time refinancing and I had a lot of uncertainties about the process but with Tara on my side, I knew and felt that she wouldn’t lead me in the wrong direction. She reassured me that we will be closed on time as long as I was efficient with the commitment between us. The reason I was concerned was, I could lose my good rate and that identity theft issue that I spoke briefly on, in the start. It had caused my credit score to drop 100 points in 2 weeks😱. As long as we closed on time we wouldn’t need to reapply and run another credit check. And guess what, Tara was right we closed on time, even had a couple days to spare. If anyone is looking to buy or refi, I would highly recommend Tara!!! Thanks again.,Tara 🙂 stay in touch and my credit is back up like u thought it would👍🏻"

David Stanczak
David Stanczak

David Stanczak
Rocket Mortgage
165 Reviews

"I recently had the pleasure of working with David Stanczak at Rocket Mortgage, and I cannot express enough how impressed I am with the exceptional service I received. From the very first interaction, ...I recently had the pleasure of working with David Stanczak at Rocket Mortgage, and I cannot express enough how impressed I am with the exceptional service I received. From the very first interaction, David demonstrated a level of professionalism, expertise, and dedication that is truly unparalleled. Navigating the mortgage process can be daunting, but David made it seamless and stress-free. He took the time to thoroughly explain every step, ensuring I was well-informed and comfortable with all my decisions. His deep knowledge of the mortgage industry was evident, and he was always available to answer my questions, no matter how small. What truly sets David apart is his genuine commitment to his clients. He went above and beyond and his attention to detail was impeccable. I felt like I was in the best hands throughout the entire process. Moreover, David was incredibly personable and approachable. He took the time to understand my unique financial situation and goals, tailoring his approach to meet my specific needs. His friendly demeanor and positive attitude made the entire experience enjoyable. Thanks to David, I am now a proud homeowner, and I couldn't be happier with the outcome. I wholeheartedly recommend David and Rocket Mortgage to anyone in need of a mortgage. Their exceptional service, expertise, and dedication make them the best in the business. Thank you, David, for making my home-buying journey a truly wonderful experience!"