Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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Page 14 of 357
Andy Bow
Andy Bow

Andy Bow

Rocket Mortgage
159 Reviews
Emily O'Donohoe

"Andrew is completely excellent! We bought our home in a very competitive market where the realtors and lenders are heavily cartelized and where there is a lot of pressure to work with local lenders ...Andrew is completely excellent! We bought our home in a very competitive market where the realtors and lenders are heavily cartelized and where there is a lot of pressure to work with local lenders who allegedly are more responsive and sensitive to your needs. After checking out a few, including specific recommendations, my wife and I found that despite the distance Andrew was by far the best choice for handling our mortgage. He is more responsive than any local lender that I spoke with, his rates are better, and he was able to walk me through lots of specific and detailed questions about aspects of our paperwork that I did not find intuitive. We closed a jumbo loan on time on a very short timeframe, confident throughout that Andrew had our back every step of the way. Could not recommend highly enough."

Scott Wagner

"I’m delighted to give a review of my experience with Tracy. First of all, I want to thank Tract for timely follow up and the effort to earn my business. At the end of the day my choice to go with ...I’m delighted to give a review of my experience with Tracy. First of all, I want to thank Tract for timely follow up and the effort to earn my business. At the end of the day my choice to go with Rocket Mortgage was as much of a decision based on the rate and monthly payment as it was based on the fact that Tracy presented the idea of the best loan solution first, and was much more responsive than the banks I spoke to. Yes, even the local guys that I built up when we first talked could not keep up. As a sales professional I appreciate it when I see the harder working individual win out and that was the case here with working with Tracy. I felt confident that Tracy understood our goal and that he is knowledgeable about the industry and trends and could provide helpful consultation in areas where I am a novice. So thank you again... and I'm glad this was the choice we landed on. Anyone that needs education and direction as well as a committed, efficient, responsive individual to walk them through this process should work with Tracy. You will not be disappointed and you can trust you are making the right decision having been provided all necessary information. The End. Kindly, Scott Wagner"

Phillip Hardy

"I just got done closing a home deal in beautiful Georgetown Texas. My clients chose to use Rocket Mortgage, who were supportive throughout the transaction. Not only did they come through with an ...I just got done closing a home deal in beautiful Georgetown Texas. My clients chose to use Rocket Mortgage, who were supportive throughout the transaction. Not only did they come through with an adjusted pre-approval letter on the weekend when the original lender was non-responsive, they assisted me immediately with status information they provided to the agent representing the seller. Dan also got the loan completed and ready to rock at least a week before closing. This is important because there's nothing worse than getting surprised the day before closing with news the loan underwriter found something he didn't like. I highly recommend Dan and Rocket Mortgage who provided me with top-notch service in a timely manner."

Lisa Keohavong

"Alyssa was great to work with. There we’re so many things that I was not aware of and filled me in on everything. Alyssa gave me options based on my current financial situation and guided me through ...Alyssa was great to work with. There we’re so many things that I was not aware of and filled me in on everything. Alyssa gave me options based on my current financial situation and guided me through the whole process. This was honestly the best experience I’ve had . It was stress-free, everything was done at my convenience. Alyssa called me long after her working hours to finish things up cause I was unable to be reached due to my hectic work schedule. I was extremely nervous about my low credit score and how it would effect my approval and she just ensured me that I had nothing to worry and sure enough I was approved, barely made it with a low credit score of 622. If I had known the process was going to be so quick and easy I would have refinanced awhile ago. I am very happy with the service Alyssa provided with me, so happy that I have recommended Rocket Mortgage to everyone that I talk to lol. Alyssa, I wish you the best of luck and thanks for all you did for me! -Lisa"

Debbie Black

" I give her 5 because there aren’t more than that! After being introduced to Rocket Mortgage by a transfer with my company, I remember thinking that was easy! So fast forward 3 years and I was ... I give her 5 because there aren’t more than that! After being introduced to Rocket Mortgage by a transfer with my company, I remember thinking that was easy! So fast forward 3 years and I was looking to refinance. Rocket Mortgage had done such a good job before, so I contacted Dana my previous banker for the refinance. She had been promoted to another position and asked if she could recommend someone? My first thought was uh oh I am going to get the newbie, and I could not get a more awesome banker than Dana, but then she introduced me to Suzy. She was not disappointing in the least and it did not take me long to figure out she was just as awesome. I started referring to Suzy as my friend in the business. The majority of our dealings were while I was overseas, and I hated to see my refinance close because she was such a pleasure to do business with. You just do not receive this kind of service anymore especially from an institution the size of Rocket Mortgage. It is usually a text or e-mail but if I had something I didn’t understand I could pick up the phone and she was there to help me understand… no matter how long it took!! I look forward to working with Suzy again in the future. Joe Black"

Peter Harris

"Angelo went way "above and beyond" in working with us on a refinancing. The man is a superstar professionally and a good guy at the same time. In initially establishing the relationship he was ...Angelo went way "above and beyond" in working with us on a refinancing. The man is a superstar professionally and a good guy at the same time. In initially establishing the relationship he was communicative, patient, and guided us through the set up process. During the processing he checked in and when we hit a roadblock he personally jumped in and worked it out. On multiple occasions he was available for questions often calming me down. I learned from him substantive information. He is the consummate professional who mixed skills and internal relationships with a calm caring understanding demeanor. Words like outstanding, fantastic, extraordinary describe he and the service he provided. it was a positive experience all around. I would recommend him to anyone."

Roger Reeves

"Sarah Kest was extremely helpful to me during the entire process from application to approval. She made me feel like a personal friend rather than a business client. She did this while maintaining ...Sarah Kest was extremely helpful to me during the entire process from application to approval. She made me feel like a personal friend rather than a business client. She did this while maintaining the professionalism required to complete the transaction in record time. I had never had a mortgage processed as fast as this one. Add to that the fact that she kept in contact regularly during the entire process, giving me the current status as the loan process progressed. After the loan was completed I still got inquiries from Sarah asking about my satisfaction. Thanks so much Sarah!"

Eric Bair
Eric Bair

Eric Bair

Rocket Mortgage
157 Reviews
Connie White

"This is my 2nd experience working with Eric directly. I called him personally for both of my refinance loans because he is very informative, quick to answer questions and does not leave any process ...This is my 2nd experience working with Eric directly. I called him personally for both of my refinance loans because he is very informative, quick to answer questions and does not leave any process left undone. He's very pleasant as well! My process went extremely well without any issues. He was always available to respond and address my concerns and made me feel confident and at ease with the loan process. I think Eric is a valuable asset to Rocket Mortgage and I highly recommend him to my friends and anyone who is searching for a home loan or refinance. Eric is the reason why I continue to do business with Rocket Mortgage. I appreciate his assistance so much."

Chuck Standfuss

"Mike was direct and open from the opening sentence of our interaction. He was reassuirng about how the online application process would work. Although the intial meeting with him on the phone took a ...Mike was direct and open from the opening sentence of our interaction. He was reassuirng about how the online application process would work. Although the intial meeting with him on the phone took a little longer than I first expected, I was pleasantly surprised how much was acconplished online. I was particularly impressed that no office visits were necessary throughout the transaction. Everything could be done at our home. We were somewhat skeptical of all of this at first but at the end of the entire process, this turned out to be the most satisfying major loan experince that we have ever experienced as a married couple. We will credit all of this to Mike. Everything that he told us would happen happened in the order that he said it would and in the approximate time frame in which he said it would occur. It was a bravura performance! I would recommend that anyone looking to do a residential real estate transaction would have a successful outcome using Mike's services. If I ever have the need again, I will proactively look to work with him."

Paige Abdoo

"We had an outstanding experience working with Evan throughout our home financing journey. From day one, Evan was incredibly helpful, knowledgeable, and responsive, making the entire mortgage process ...We had an outstanding experience working with Evan throughout our home financing journey. From day one, Evan was incredibly helpful, knowledgeable, and responsive, making the entire mortgage process feel seamless and stress-free. Evan took the time to explain every step, answer our questions thoroughly, and ensure we felt comfortable and informed throughout the process. His professionalism, attention to detail, and commitment to providing exceptional service truly set him apart. No matter the challenge or question, Evan was always available with guidance and solutions, giving us confidence every step of the way. What could have been a complicated and overwhelming process was made easy thanks to Evan's expertise and dedication. We are extremely grateful for all of his hard work and support and would highly recommend him to anyone looking for a trustworthy, reliable, and customer-focused mortgage banker. Thank you, Evan, for going above and beyond to help us achieve our homeownership goals!"