Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 14 of 461
Tim Timmons

"I have to admit that I was a little skeptical about using an online service for my home mortgage. After a relative took advantage of the Rocket Mortgage process for his loan, I decided to see how ...I have to admit that I was a little skeptical about using an online service for my home mortgage. After a relative took advantage of the Rocket Mortgage process for his loan, I decided to see how involved it might be. I simply entered my initial information into the website and the process was off and running. I was extremely lucky. David Stanczak was assigned my loan for processing. I went from "investigating" to processing immediately. David made sure the process was as painless as possible. He remained in daily contact with me throughout the process and ALWAYS answered my questions almost immediately. He has a systemized approach to requesting the required documentation. He somehow, kept up with what I needed to send him and what he already had. Since working with David, I have recommended Rocket Mortgage to several other friends and relatives. I had one relative that was not quite satisfied with their Rocket Mortgage banker and I suggested they specifically ask for David to handle their loan processing. Unfortunately, because of their state location, he could not help them. When I need another loan, i will work with Rocket Mortgage as long as David Stanczak can handle it for me."

Sandra Schell-dieter

"I was very discouraged because my home bank would not re-fi my home, even with a credit score in the 800's. It just was by chance that John Called me that day and I told him my story. WELL, after a ...I was very discouraged because my home bank would not re-fi my home, even with a credit score in the 800's. It just was by chance that John Called me that day and I told him my story. WELL, after a little work on my part, my home was refinance within 1 month only due to the knowledge and work of John Taft. I will recommend John and Rocket Mortgage to anyone who needs excellent service."

Cindi Olson

"Getting our mortgage refinanced through Rocket Mortgage was a breeze! Patrick was very helpful, he answered all of our questions and made sure everything went smoothly. We couldn't be happier!"

Ishmael Bey

"Peter and I developed a cordial relationship. Peter's high level of concentration in paying attention to details was effective.His efficient personal and on-the-phone customer service skills are off ...Peter and I developed a cordial relationship. Peter's high level of concentration in paying attention to details was effective.His efficient personal and on-the-phone customer service skills are off the charts!!! His ability to communicate clearly and effectively, both verbally and in writing meant the world to me. Peter has professional and effective interpersonal skills. He handle my small complaints and he took appropriate action to resolve them. Confer with underwriters to aid me in resolving my mortgage application problems. Thanks Peter!! A JOB WELL DONE! "

Carolyn Gardner

"I found Dina to be very knowledgable about mortgages, and I needed that expertise. She explained all the steps I would encounter and what I would need to supply. I would call her with all my ...I found Dina to be very knowledgable about mortgages, and I needed that expertise. She explained all the steps I would encounter and what I would need to supply. I would call her with all my questions and if she wasn't available at the time, she would call me back on a very timely basis. I will call Dina even now if I have any concerns."

Gordon Frazier

"so very easy to work with explained every thing"

Robert Ziegler

"Working with Jeremy was a great experience. He is very professional in all aspects of his work."

Ashlie Acho

"Raymn was very good to work with. He made the whole process as easy as possible. He cares about his clients and provides excellent customer service. I would definitely use him again and recommend him ...Raymn was very good to work with. He made the whole process as easy as possible. He cares about his clients and provides excellent customer service. I would definitely use him again and recommend him to others. "

Rudy Regalado

"I have been through the mortgage process 5 times. This was by far the easiest and best experience. Joseph walked me through on-line and Vanessa quickly responded to my posts. I expected at least one ...I have been through the mortgage process 5 times. This was by far the easiest and best experience. Joseph walked me through on-line and Vanessa quickly responded to my posts. I expected at least one issue, but I was wrong! Quick and easy. Love it."

Peter Lamatsch

"I initially worked with Suzy Hadda when my wife and I refinanced our home back in Apr 2009 from our original loan into a new loan with a significantly reduced APR. Last Septemeber I lost my wife ...I initially worked with Suzy Hadda when my wife and I refinanced our home back in Apr 2009 from our original loan into a new loan with a significantly reduced APR. Last Septemeber I lost my wife Stephanie to melanoma and called and spoke to Suzy regarding the steps to remove Stephanie from the loan and title. At that time Suzy was able to work another refinance into a 14 yr loan reducing the rate down to 3.25%. Once again the process, paperwork and genuine great customer service from Suzy made the transition as painless as possible. Her attentiveness, skill and honesty mkade the turnover into the new loan easy and helped lift my burden during this trying time."