Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 16 of 461
Rex Peca

"I really like how easy Rocket Mortgage make the process. Reason I gave it 4 instead of 5 stars is because I don't believe it was clearly communicated to me that checks to pay off cards would be sent ...I really like how easy Rocket Mortgage make the process. Reason I gave it 4 instead of 5 stars is because I don't believe it was clearly communicated to me that checks to pay off cards would be sent to me instead of creditors. However I was sick and may have missed that part and didn't review my mail during days I was ill. Also, I didn't receive call backs when I inquired if rate had dropped before finalization of loan. Ironically, when I let that part go it finished up very quickly. Made me wonder if I could have gotten slightly less interest rate? Overall though I find your services good enough that should I ever need to do process again I would contact you first. You closed in 30 days or less as promised and made the process easy."

Darren Fuller

"John was very friendly and communication was awesome. Transaction was very smooth I am very satisfied with my experience. Thank you very much and God Bless."

Juan Perez

"Allison was a great resource and very helpful. She was upfront and explained what to expect. She is an asset."

Murphy Post

"Nicholas was very helpful every step of the way and kept in constant contact. He is an asset to Rocket Mortgage"

Barbara Flisek

"She was very friendly and helpful. When I emailed her she responded very quickly with information that was very useful. She was very patient when we were filling out the paperwork online and she stuck...She was very friendly and helpful. When I emailed her she responded very quickly with information that was very useful. She was very patient when we were filling out the paperwork online and she stuck with us until we completed all necessary documents. Candice also contacted us when we were missing anything and was very helpful on suggesting how to obtain information from insurance company and IRS tax info. "

Brooke Woodall

"Danielle is amazing to work with, she helped us so much! "

Jake Speck

"So far... so great! Still working through the process but Andrew has been extremely quick to respond and help me through process including answering my questions and getting me my pre-qualification ...So far... so great! Still working through the process but Andrew has been extremely quick to respond and help me through process including answering my questions and getting me my pre-qualification letter very quickly. Much appreciated."

Beth Morgan

"Tyson was amazing to work with! He was always professional as well as incredibly patient with my hundreds of questions. He kept me up to date during every step of the process, and made the entire ...Tyson was amazing to work with! He was always professional as well as incredibly patient with my hundreds of questions. He kept me up to date during every step of the process, and made the entire refinance an enjoyable experience."

Kerry Poulson

"Jad was always very quick to respond to a question and reworked the loan several times for us."

Ken Milne

"Isaac provided outstanding customer support in all aspects of the home loan process. He was able to focus of what was needed to be accomplished and, at the same time, made the process enjoyable. ...Isaac provided outstanding customer support in all aspects of the home loan process. He was able to focus of what was needed to be accomplished and, at the same time, made the process enjoyable. Rocket Mortgage should take pride in his training, candor, and commitment to customer satisfaction. I would gladly recommend him for increased responsibility within your company."