Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 16 of 359
Rick Garner

"From the very get go Dylan was very pleasant to speak with and instrumental in helping us get a refinance at an extremely low rate of interest. He made refinancing our home extremely easy and ...From the very get go Dylan was very pleasant to speak with and instrumental in helping us get a refinance at an extremely low rate of interest. He made refinancing our home extremely easy and streamlined. He was very knowledgeable and answered all of our questions with confidence which made us feel very comfortable with our decision to move forward with our loan. One of the important things to me was that Dylan stayed in touch with us after the completion of the loan and gave us a phone number to call him with any questions we might have. If you are looking for qualified, knowledgable individual to help you refinance your home give Dylan a call at Rocket Mortgage. He's awesome."

Jay Say

"Nicholas provided a very in-depth, professional, and enthusiastic experience for me. He was passionate about obtaining the very best plan and options that catered to all of my financial needs. His ...Nicholas provided a very in-depth, professional, and enthusiastic experience for me. He was passionate about obtaining the very best plan and options that catered to all of my financial needs. His communication skills, explanation of mortgage materials and response time for any of my questions were answered right away and in high detail. In my first conversations with Nicholas, we established a set of goals and he made every effort of going above and beyond to ensure that all of my needs and goals were met. I am extremely pleased with how quick, efficient, and painless the entire process was from start to finish. This is my first time working with Nicholas and Rocket Mortgage and it will not be my last! I look forward to working with them in the future knowing that I will have a very positive experience! Thank you! "

Dave Menefee

"After inquiring to no less than 4 banks concerning my home re-finance (one of which was a bank I had been with for 31 years and another in which I had been a client with for several years as well) I ...After inquiring to no less than 4 banks concerning my home re-finance (one of which was a bank I had been with for 31 years and another in which I had been a client with for several years as well) I chose Rocket Mortgage as Adam was the only person to get back with me promptly after my initial call inquiring about information. Throughout the process, Adam answered my e-mails in a timely manner, and even picked up the phone at some very odd hours if I needed a question answered. I enjoyed working with Adam as he helped me through the various stages of the process and kept me informed with any information needed. Adam is very responsive and is a tremendous asset to the Rocket Mortgage Team. I will definately refer Rocket Mortgage, and certainly Adam to any of my friends that are looking for a refinance for their home. Thanks for everything Adam!! Sincerely, Dave Menefee"

JW Montague

"Doug was patient with me and the process from the start. When I has issues with certain items to be submitted or people that were not sensitive, he intervened! That engagement made me trust the ...Doug was patient with me and the process from the start. When I has issues with certain items to be submitted or people that were not sensitive, he intervened! That engagement made me trust the process throughout. My father was ill and I was having difficulty with the information needed, Doug was professional and sensitive to my personal needs. My question is this, how many people would do that whom you met except via email and never actually met them in person? Hummm right! Exactly! He was the person that made this process work, if it wasn't Doug, I probably would have ventured with a different company/source, period! By the way Doug, my dad is doing just fine, thanks young man! All the best …"

Beverly McNeil-Dieudonne

"Amira has been very helpful in assisting with the completion of my refinancing loan application. she has gone above and beyond to answer and/or explain my questions and concerns. Amira always return...Amira has been very helpful in assisting with the completion of my refinancing loan application. she has gone above and beyond to answer and/or explain my questions and concerns. Amira always return my call in a reasonable time which shows that she makes it her business to make sure that whatever issue I is handled in timely manner. She never leave me hanging when she is not sure of something but reach out to the person or other department and got back to me with the answer. Amira has been a pleasure to work with, she deserves more than five stars. if any of my friends and family already to refinance their home I will happily recommend Amira as the person to contact."

Diane Knapp

"Within a few minutes of our phone call, Johathon Belcher, recognized what we were trying to accomplish by refinancing our home. He asked a few questions and within a very short time we had begun the ...Within a few minutes of our phone call, Johathon Belcher, recognized what we were trying to accomplish by refinancing our home. He asked a few questions and within a very short time we had begun the process of our home refinance. We have used Rocket Mortgage to finance a primary and rental residence three times over the past six years. I have to say Rocket Mortgage is the only way to finance a home. And, it began with our loan originator, Jonathon. He is very professional, knowledgeable, and has an insight of a homeowner needs. From the beginning, he let us know he would be available to answer any questions that might arise as we moved toward to closing. Even though we used Rocket Mortgage in the past, Jon reviewed the Rocket Mortgage process so we understood how Rocket Mortgage works, and after signing our documents and our final closing of the loan, he called to ask how the process went, and if we were satisfied with our experience. "

Orlando MUNOZ

"⭐⭐⭐⭐⭐ Outstanding Service from Chris Prescot at Rocket Mortgage I cannot say enough great things about Chris Prescot at Rocket Mortgage. From start to finish, he helped me through my equity loan ...⭐⭐⭐⭐⭐ Outstanding Service from Chris Prescot at Rocket Mortgage I cannot say enough great things about Chris Prescot at Rocket Mortgage. From start to finish, he helped me through my equity loan process with exceptional professionalism, expertise, and care. His knowledge of the industry is truly top-notch, and he took the time to answer every question I had, making sure I understood each step along the way. Chris was incredibly helpful, responsive, and patient throughout the entire process. He made what could have been a stressful experience feel easy and straightforward. His dedication to customer service goes above and beyond, and it is clear that he genuinely cares about helping his clients achieve their goals. In my opinion, Chris deserves not only a 5-star rating, but also recognition for the outstanding work he does. He would be a great candidate for a pay raise or promotion based on the level of excellence he consistently delivers. I highly recommend that anyone considering an equity loan or mortgage services contact Chris Prescot. He is the best of the best, and you will be in excellent hands. Thank you, Chris, for your amazing support and outstanding service!"

Ryan Shaw
Ryan Shaw

Ryan Shaw

Rocket Mortgage
147 Reviews
Colin Murphy

"I contacted Rocket Mortgage about possibly refinancing to a lower rate to save a few dollars on my monthly payment. Ryan spent over a half hour on the phone with me - reviewing my options, asking what...I contacted Rocket Mortgage about possibly refinancing to a lower rate to save a few dollars on my monthly payment. Ryan spent over a half hour on the phone with me - reviewing my options, asking what my goals were, and he came to the honest conclusion that it just wasn't worth refinancing at this time based on my loan amount and what I wanted to achieve. I can't say how much I appreciate that honesty and time commitment for nothing on his end. I will certainly be referring friends and family to Ryan who can use the Rocket Mortgage services, or for myself down the road! Thank you Ryan!"

Sanny Mose

"Brent was very helpful when I was inquiring about getting a refinance on my house. I was reluctant to proceed with the loan because I was turned down before but Brent reassured me to give it a try. ...Brent was very helpful when I was inquiring about getting a refinance on my house. I was reluctant to proceed with the loan because I was turned down before but Brent reassured me to give it a try. He was very professional and make me feel I was important. After giving all the requirements needed to proceed with the loan and when he told me I was approved, I was shocked. I will definitely recommend Rocket Mortgage to my friends and family. Most of the people who I spoke with are professional and friendly. "

KJ Marcoviche

"Being the person that always being told for one reason or the other why I can't have my mortgage refinancing by many companies. It was a great experience for me. Not only I got approved but the ...Being the person that always being told for one reason or the other why I can't have my mortgage refinancing by many companies. It was a great experience for me. Not only I got approved but the process was a synch. Everything was done on the ph. The only time I've seen paper work was on the day of closing when the Lawer came conveniently to my home. Chad was my guy that help me all the way. There was never any empty promises just straight up as to what to expect, and I'm happy to say I've had a better deal than I've expected. The new way of doing paperless business is the best thing ever. I can go on and on about this company and that's not something I ever done before so all I'll say is they really came true for me when I needed them to. Did I mention it took lest than 30 days from start to finish. I can't say every one will have the same experience I did but to me they are the best thing out there I'll never forget the wonderful experience I had with them. So for me, 5 stars for Rocket Mortgage and Chad. Jason Thomas. "