Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 16 of 375
Evan Haggerty
Evan Haggerty

Evan Haggerty
Rocket Mortgage
150 Reviews
Ayah Erzouki

"I recently closed on a home purchase with Rocket Mortgage, and I have to say that Evan was instrumental in making it happen. My situation was complex, and time was of the essence. From the start, Evan...I recently closed on a home purchase with Rocket Mortgage, and I have to say that Evan was instrumental in making it happen. My situation was complex, and time was of the essence. From the start, Evan demonstrated a deep understanding of the process, guiding me through each step with clarity and confidence. He was incredibly responsive, addressing my concerns and questions promptly, no matter how small. What truly sets Evan apart is his ability to move fast without sacrificing accuracy or thoroughness. We managed to close in just 10 days—something I didn’t think was possible given the complexities of my situation. Evan’s expertise and dedication were crucial in making this happen, and I couldn’t be happier with the outcome. If you’re looking for someone who can handle the most challenging scenarios with efficiency and professionalism, Evan at Rocket Mortgage is your guy. Highly recommend!"

Bridgett McGinnis
Bridgett McGinnis

Bridgett McGinnis
Rocket Mortgage
149 Reviews
Helen Siedlik

"Working with Bridgett at Rocket Mortgage was truly one of the best experiences we could have hoped for during our home buying journey. She is, without question, one of the best in the industry. From ...Working with Bridgett at Rocket Mortgage was truly one of the best experiences we could have hoped for during our home buying journey. She is, without question, one of the best in the industry. From day one, Bridgett demonstrated an incredible depth of knowledge and expertise. What stood out most was her ability to explain everything in terms that were easy to understand, making what can often feel like an overwhelming process feel manageable and clear. She struck the perfect balance of professionalism and personal connection. Bridgett genuinely took the time to understand what we wanted, what our goals were, and worked hard to find the best ways to help us achieve them. We never felt like “just another client” we felt heard, supported, and truly cared for. Her responsiveness was unmatched. No matter the question, she responded quickly and was always willing to jump on a phone call to explain things thoroughly and make sure we felt comfortable every step of the way. I would recommend Bridgett 1,000 times over to anyone looking to purchase a home. If you want someone knowledgeable, responsive, compassionate, and fully invested in helping you meet your goals, Bridgett is the person you want in your corner. From day one, Bridgett demonstrated an incredible depth of knowledge and expertise. What stood out most was her ability to explain everything in terms that were easy to understand, making what can often feel like an overwhelming process feel manageable and clear. She struck the perfect balance of professionalism and personal connection. Bridgett genuinely took the time to understand what we wanted, what our goals were, and worked hard to find the best ways to help us achieve them. We never felt like “just another client” — we felt heard, supported, and truly cared for. Her responsiveness was unmatched. No matter the question, she responded quickly and was always willing to jump on a phone call to explain things thoroughly and make sure we felt comfortable every step of the way. I would recommend Bridgett 1,000 times over to anyone looking to purchase a home. If you want someone knowledgeable, responsive, compassionate, and fully invested in helping you meet your goals, Bridgett is the person you want in your corner."

Jason Scherbarth
Jason Scherbarth

Jason Scherbarth
Rocket Mortgage
150 Reviews
Maria Elena Menendez

"If you are looking for a mortgage loan Jason is your person. I have done 3-4 loans through Jason and it has been a great experience. Jason is very knowledgeable, trustworthy, efficient, clearly ...If you are looking for a mortgage loan Jason is your person. I have done 3-4 loans through Jason and it has been a great experience. Jason is very knowledgeable, trustworthy, efficient, clearly explains the process and expectation. Always has time to assist with any questions or concerns making you feel like you are the most important client he has. When I look for a mortgage I don’t do comparisons I just go to Jason because I feel comfortable he is the best and will do the best for me. He even changed a Realtor’s perception of Rocket Mortgage as she perceived the process unorganized, with lack of communication, impersonal. Even tried to convince me to choose a different lender. Of course I did not, and promised her an awesome experience. After the closing she was so “wow” by the easiness of the process, the customer service, the meeting of the time frames, the communication and personal touch that she mentioned how impressed she was and would not mind doing business with Rocket Mortgage in the future. You cannot go wrong doing business with Jason and his “magical” touch. Thank you Jason for all your help through out the years. Maria"

Tom Staperfenne
Tom Staperfenne

Tom Staperfenne
Rocket Mortgage
150 Reviews
Lori McIntosh

"Exceptional Mortgage Experience with Tom – A True Professional! I recently had the pleasure of working with Tom from of Rocket Mortgage, and I cannot express enough how outstanding his service was ...Exceptional Mortgage Experience with Tom – A True Professional! I recently had the pleasure of working with Tom from of Rocket Mortgage, and I cannot express enough how outstanding his service was throughout the entire mortgage process. From our initial contact to the successful closing, Tom demonstrated unwavering dedication, excellent communication, and a positive attitude that truly set him apart. One of the most impressive aspects of Tom's service was his consistent communication. In an industry where prompt and clear communication is crucial, Tom exceeded expectations. He ensured that my buyer and I were always well-informed about the status of our mortgage application, promptly addressing any concerns or questions we had. This level of transparency created a sense of trust and confidence that made the entire process much smoother. Tom's efficiency in gathering pertinent information was truly commendable. He not only understood the importance of timely responses but also took the initiative to request all necessary documentation promptly. This proactive approach eliminated unnecessary delays and showcased his commitment to providing a seamless experience for his clients. What truly stood out about Tom was his ability to maintain a positive and encouraging demeanor throughout the process. Despite facing setbacks, including losing a few offers, he remained resilient and focused on finding the best solution for us. His optimism was infectious and played a significant role in keeping our spirits high, even during challenging moments. Additionally, Tom's respect for my time as a realtor was evident in every interaction. He was incredibly efficient, ensuring that all paperwork was completed accurately and promptly. This attention to detail not only saved us time but also demonstrated his professionalism and commitment to delivering exceptional service. In conclusion, I wholeheartedly recommend Tom from Rocket Mortgage to anyone seeking a mortgage professional who goes above and beyond. His consistent communication, efficiency, positive attitude, and respect for our time made the entire experience not only successful but also enjoyable. Tom truly sets the standard for excellence in the mortgage industry, and I am grateful for the opportunity to have worked with him. -Lori McIntosh Coldwell Banker"

Trish Gray
Trish Gray

Trish Gray
Rocket Mortgage
149 Reviews
Christina Mersereau

"Trish Gray was professional, friendly and approachable from the start of our encounter. She was very knowledgeable and answered all of my questions. Her responses were clear and easy to understand. I ...Trish Gray was professional, friendly and approachable from the start of our encounter. She was very knowledgeable and answered all of my questions. Her responses were clear and easy to understand. I really liked how personable she was too--she laughed a lot and seemed like an all-around, generally good-hearted person. My experience with Rocket Mortgage was excellent in every respect, and Trish was the one who started it off, as she was the first person I spoke with. Because of her help and support, we chose Rocket Mortgage over PNC, and I am glad we did. Trish has been responsive and helpful every time we have reached out. The company clearly has excellent training for their staff, as everyone I communicated with was terrific. Last--the deal was good too! We got the low interest rate we wanted and a reasonable payment plan. Overall, our experience with Rocket Mortgage could not have been better. Thank you to all who helped us!"

Dylan Spicher
Dylan Spicher

Dylan Spicher
Rocket Mortgage
148 Reviews
Rick Garner

"From the very get go Dylan was very pleasant to speak with and instrumental in helping us get a refinance at an extremely low rate of interest. He made refinancing our home extremely easy and ...From the very get go Dylan was very pleasant to speak with and instrumental in helping us get a refinance at an extremely low rate of interest. He made refinancing our home extremely easy and streamlined. He was very knowledgeable and answered all of our questions with confidence which made us feel very comfortable with our decision to move forward with our loan. One of the important things to me was that Dylan stayed in touch with us after the completion of the loan and gave us a phone number to call him with any questions we might have. If you are looking for qualified, knowledgable individual to help you refinance your home give Dylan a call at Rocket Mortgage. He's awesome."

Douglas Benton
Douglas Benton

Douglas Benton
Rocket Mortgage
147 Reviews
JW Montague

"Doug was patient with me and the process from the start. When I has issues with certain items to be submitted or people that were not sensitive, he intervened! That engagement made me trust the ...Doug was patient with me and the process from the start. When I has issues with certain items to be submitted or people that were not sensitive, he intervened! That engagement made me trust the process throughout. My father was ill and I was having difficulty with the information needed, Doug was professional and sensitive to my personal needs. My question is this, how many people would do that whom you met except via email and never actually met them in person? Hummm right! Exactly! He was the person that made this process work, if it wasn't Doug, I probably would have ventured with a different company/source, period! By the way Doug, my dad is doing just fine, thanks young man! All the best …"

Amira Omar
Amira Omar

Amira Omar
Rocket Mortgage
146 Reviews
Beverly McNeil-Dieudonne

"Amira has been very helpful in assisting with the completion of my refinancing loan application. she has gone above and beyond to answer and/or explain my questions and concerns. Amira always return...Amira has been very helpful in assisting with the completion of my refinancing loan application. she has gone above and beyond to answer and/or explain my questions and concerns. Amira always return my call in a reasonable time which shows that she makes it her business to make sure that whatever issue I is handled in timely manner. She never leave me hanging when she is not sure of something but reach out to the person or other department and got back to me with the answer. Amira has been a pleasure to work with, she deserves more than five stars. if any of my friends and family already to refinance their home I will happily recommend Amira as the person to contact."

Jon Betcher
Jon Betcher

Jon Betcher
Rocket Mortgage
146 Reviews
Diane Knapp

"Within a few minutes of our phone call, Johathon Belcher, recognized what we were trying to accomplish by refinancing our home. He asked a few questions and within a very short time we had begun the ...Within a few minutes of our phone call, Johathon Belcher, recognized what we were trying to accomplish by refinancing our home. He asked a few questions and within a very short time we had begun the process of our home refinance. We have used Rocket Mortgage to finance a primary and rental residence three times over the past six years. I have to say Rocket Mortgage is the only way to finance a home. And, it began with our loan originator, Jonathon. He is very professional, knowledgeable, and has an insight of a homeowner needs. From the beginning, he let us know he would be available to answer any questions that might arise as we moved toward to closing. Even though we used Rocket Mortgage in the past, Jon reviewed the Rocket Mortgage process so we understood how Rocket Mortgage works, and after signing our documents and our final closing of the loan, he called to ask how the process went, and if we were satisfied with our experience. "

Nicholas Franzone
Nicholas Franzone

Nicholas Franzone
Rocket Mortgage
146 Reviews
Jay Say

"Nicholas provided a very in-depth, professional, and enthusiastic experience for me. He was passionate about obtaining the very best plan and options that catered to all of my financial needs. His ...Nicholas provided a very in-depth, professional, and enthusiastic experience for me. He was passionate about obtaining the very best plan and options that catered to all of my financial needs. His communication skills, explanation of mortgage materials and response time for any of my questions were answered right away and in high detail. In my first conversations with Nicholas, we established a set of goals and he made every effort of going above and beyond to ensure that all of my needs and goals were met. I am extremely pleased with how quick, efficient, and painless the entire process was from start to finish. This is my first time working with Nicholas and Rocket Mortgage and it will not be my last! I look forward to working with them in the future knowing that I will have a very positive experience! Thank you! "