Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 17 of 400
Rick Garner

"From the very get go Dylan was very pleasant to speak with and instrumental in helping us get a refinance at an extremely low rate of interest. He made refinancing our home extremely easy and ...From the very get go Dylan was very pleasant to speak with and instrumental in helping us get a refinance at an extremely low rate of interest. He made refinancing our home extremely easy and streamlined. He was very knowledgeable and answered all of our questions with confidence which made us feel very comfortable with our decision to move forward with our loan. One of the important things to me was that Dylan stayed in touch with us after the completion of the loan and gave us a phone number to call him with any questions we might have. If you are looking for qualified, knowledgable individual to help you refinance your home give Dylan a call at Rocket Mortgage. He's awesome."

Travis Gemmell

"This was our first time working with Rocket Mortgage and Jennifer. It was an amazing experience. She was fantastic at follow up, even before we were a client. I spoke to her during the process of ...This was our first time working with Rocket Mortgage and Jennifer. It was an amazing experience. She was fantastic at follow up, even before we were a client. I spoke to her during the process of deciding what lending company I would like to use and prior to getting pre-approved. Her follow up every couple of weeks in a non aggressive way, lead me towards Rocket Mortgage and working with her. It took us a while to sell our home and she continued to check in to see how things were progressing up until the time we were ready, which was about 6 months. I work at a company were are customers are treated like Kings. The challenge is not everyone else has that same motto, which normally sets me up for a disappointment. One of my biggest pet peeves for me is having to call to find out how things are progressing and for me to do the majority of the communicating to make sure everything is ok. I did not have to do that with Jennifer. She was amazing with email and phone correspondence. I was never concerned about any step, because she either gave me an update or made sure I was comfortable with the next step. I know she was extremely busy, but she never made me feel rushed or like an inconvenience. She made the horrible process of getting a home loan a pleasant one and even enjoyable. I will always be banking with her in the future. "

Jerry Gutierrez

"IM SO GLAD I HAD DARIUS !!! Helping me through this whole Refinance Process! His work ethic was amazing and he was always thier when I had any Questions about ANYTHING. My Wife and I have been ...IM SO GLAD I HAD DARIUS !!! Helping me through this whole Refinance Process! His work ethic was amazing and he was always thier when I had any Questions about ANYTHING. My Wife and I have been through a lot this Year from Me being in Life threating car Accident ,to being in probably in the highest 9.9 rated loan not thinking we would ever be able to refinance. When I called and was Connected to Darius I could tell wright away that he CARED for Us ! And I will always treasure that ! I a so thankful for Darius and his Team for everything they did ! We ended up with a 2.9 Rated loan !!! Unbelievable I thank God for using Darius and his Team and never giving up on us! I consider Darius a Friend 🙏And I will always refer everyone to him and his Team ! Thanks you guys you’ve Change My Wife and I future with this Loan keep up the good Work . Jerry and Denise Gutierrez from Huntington Beach Ca."

Scott Wagner

"I’m delighted to give a review of my experience with Tracy. First of all, I want to thank Tract for timely follow up and the effort to earn my business. At the end of the day my choice to go with ...I’m delighted to give a review of my experience with Tracy. First of all, I want to thank Tract for timely follow up and the effort to earn my business. At the end of the day my choice to go with Rocket Mortgage was as much of a decision based on the rate and monthly payment as it was based on the fact that Tracy presented the idea of the best loan solution first, and was much more responsive than the banks I spoke to. Yes, even the local guys that I built up when we first talked could not keep up. As a sales professional I appreciate it when I see the harder working individual win out and that was the case here with working with Tracy. I felt confident that Tracy understood our goal and that he is knowledgeable about the industry and trends and could provide helpful consultation in areas where I am a novice. So thank you again... and I'm glad this was the choice we landed on. Anyone that needs education and direction as well as a committed, efficient, responsive individual to walk them through this process should work with Tracy. You will not be disappointed and you can trust you are making the right decision having been provided all necessary information. The End. Kindly, Scott Wagner"

DeAnn Hughes

"Absolutely Blown Away! I can’t say enough about Sean (and his team)! From the moment the process began, I was completely taken aback with the level of customer service. Every interaction was ...Absolutely Blown Away! I can’t say enough about Sean (and his team)! From the moment the process began, I was completely taken aback with the level of customer service. Every interaction was painless. He listened to us and assisted with any question we had. The overall experience was nothing short of spectacular. The quality of service was outstanding, far surpassing my expectations, as we all know good customer service is not often something we encounter anymore. It’s clear that Sean , and his team truly treat thier clients the way they hope to be treated, and I hope for them the receive this on whatever situation they find themselve in. I really can't say enough good about my experience, I am just hoping in 2 years when we do this again Sean is there for us!"

Ayah Erzouki

"I recently closed on a home purchase with Rocket Mortgage, and I have to say that Evan was instrumental in making it happen. My situation was complex, and time was of the essence. From the start, Evan...I recently closed on a home purchase with Rocket Mortgage, and I have to say that Evan was instrumental in making it happen. My situation was complex, and time was of the essence. From the start, Evan demonstrated a deep understanding of the process, guiding me through each step with clarity and confidence. He was incredibly responsive, addressing my concerns and questions promptly, no matter how small. What truly sets Evan apart is his ability to move fast without sacrificing accuracy or thoroughness. We managed to close in just 10 days—something I didn’t think was possible given the complexities of my situation. Evan’s expertise and dedication were crucial in making this happen, and I couldn’t be happier with the outcome. If you’re looking for someone who can handle the most challenging scenarios with efficiency and professionalism, Evan at Rocket Mortgage is your guy. Highly recommend!"

Susan Brower

"Candice exhibited what she needed to most with a customer like me. That is patience and flexability. Time and agin, I know I delayed her doing what she needed so that could do something or find ...Candice exhibited what she needed to most with a customer like me. That is patience and flexability. Time and agin, I know I delayed her doing what she needed so that could do something or find something out on my own. She was able to develop a refinance plan that includes refinancing my home mortgage and also includees a loan attached to my property I owe to another company and the outstanding loan I have on a new car I purchased about a year ago. Rolling everything into one monthly payment is a huge benefit to me. She also assured me that when I am able to make a bulk payment to my refinanced mortgage, I can work with her or another Rocket representative to lower the interest I am being charged and my monthly payment. I look forward to doing this in the near future, so, even though my refinanced mortgage is a fixed, 30 year mortgage, I know I can trust what Candice has told me and I look forward to working with her and communicating with her in the future."

Ryan Shaw
Ryan Shaw

Ryan Shaw

Rocket Mortgage
143 Reviews
Colin Murphy

"I contacted Rocket Mortgage about possibly refinancing to a lower rate to save a few dollars on my monthly payment. Ryan spent over a half hour on the phone with me - reviewing my options, asking what...I contacted Rocket Mortgage about possibly refinancing to a lower rate to save a few dollars on my monthly payment. Ryan spent over a half hour on the phone with me - reviewing my options, asking what my goals were, and he came to the honest conclusion that it just wasn't worth refinancing at this time based on my loan amount and what I wanted to achieve. I can't say how much I appreciate that honesty and time commitment for nothing on his end. I will certainly be referring friends and family to Ryan who can use the Rocket Mortgage services, or for myself down the road! Thank you Ryan!"

Lori McIntosh

"Exceptional Mortgage Experience with Tom – A True Professional! I recently had the pleasure of working with Tom from of Rocket Mortgage, and I cannot express enough how outstanding his service was ...Exceptional Mortgage Experience with Tom – A True Professional! I recently had the pleasure of working with Tom from of Rocket Mortgage, and I cannot express enough how outstanding his service was throughout the entire mortgage process. From our initial contact to the successful closing, Tom demonstrated unwavering dedication, excellent communication, and a positive attitude that truly set him apart. One of the most impressive aspects of Tom's service was his consistent communication. In an industry where prompt and clear communication is crucial, Tom exceeded expectations. He ensured that my buyer and I were always well-informed about the status of our mortgage application, promptly addressing any concerns or questions we had. This level of transparency created a sense of trust and confidence that made the entire process much smoother. Tom's efficiency in gathering pertinent information was truly commendable. He not only understood the importance of timely responses but also took the initiative to request all necessary documentation promptly. This proactive approach eliminated unnecessary delays and showcased his commitment to providing a seamless experience for his clients. What truly stood out about Tom was his ability to maintain a positive and encouraging demeanor throughout the process. Despite facing setbacks, including losing a few offers, he remained resilient and focused on finding the best solution for us. His optimism was infectious and played a significant role in keeping our spirits high, even during challenging moments. Additionally, Tom's respect for my time as a realtor was evident in every interaction. He was incredibly efficient, ensuring that all paperwork was completed accurately and promptly. This attention to detail not only saved us time but also demonstrated his professionalism and commitment to delivering exceptional service. In conclusion, I wholeheartedly recommend Tom from Rocket Mortgage to anyone seeking a mortgage professional who goes above and beyond. His consistent communication, efficiency, positive attitude, and respect for our time made the entire experience not only successful but also enjoyable. Tom truly sets the standard for excellence in the mortgage industry, and I am grateful for the opportunity to have worked with him. -Lori McIntosh Coldwell Banker"

Judy Lujan

"Paul contacted Judy and I the first part of 2019 and he demonstrated how we would be able to save money by consolidating our first and second mortgage into one monthly payment. We were also able to ...Paul contacted Judy and I the first part of 2019 and he demonstrated how we would be able to save money by consolidating our first and second mortgage into one monthly payment. We were also able to take cash out in order to replace our aging roof. We completed the roof project, and realized that our home also need a restucco. We were considering a personal loan with our credit union, but were concerned about the 8% interest rate. We again contacted Paul to see if it was possible to once again refinance, with cash out in order to complete the upgrade to our home. Paul was able to make it all work for us in a very short amount of time. We now have a home that looks better than the day we purchased it. We are very happy and greatful to Paul for helping us through the process. We also were able sign at a lower interest rate."