"Jacob was one of the most professional, reliable and caring professionals that I have had the opportunity to work with. He worked hard, was reliable and responsive in a very timely manner. When I ...Jacob was one of the most professional, reliable and caring professionals that I have had the opportunity to work with. He worked hard, was reliable and responsive in a very timely manner. When I first talked to Jacob, I was pleasantly surprised at his depth of knowledge and sincere ability to help me in any way he could. I was feeling very discouraged about my financial stability until I spoke with Jacob. He was able to walk me through the possibilities and knew what was best for my situation. Not only was he knowledgeable but he also was very personable and seemed to care while still being very professional. I will always be very grateful to Jacob and feel that Rocket Mortgage is very fortunate to have him on your team."