Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 20 of 373
Daniel Suarez

"I had kept Mr Murado's number locked in my cell phone for close to a year because I felt sincerety from him when we last spoke. When I was ready to sell my home and purchase another, I had a unique ...I had kept Mr Murado's number locked in my cell phone for close to a year because I felt sincerety from him when we last spoke. When I was ready to sell my home and purchase another, I had a unique need and after being given the run around from my local banks, I decided to text Joe early one morning and he soon replied. From there on it was smooth sailing. He guided me through the process (it does help if you have all the docs you need ready to go) . I had explained to him from the outset that I really needed to get this done in 30 days or less and he and the team at Rocket Mortgages got me done in about 3 and a half weeks. The professionalism far exceeded my expectations. They follow a process that hands you over to the next account specialist and they apparently communicate very well within this process because I never felt like I had to reexplain anything to the next person. This continued through the whole process and even after it was all done, the follow up was very professional. i would highly recommend Joe Murado and the team at Rocket Mortgage without any hesitation. Dan Suarez Tampa, Fl"

Joshua Price

"So going into this process with Rocket Mortgage I must admit I was skeptical. Using an online portal to apply for a mortgage seemed to me too easy. Little did I know it was even easier than that. From...So going into this process with Rocket Mortgage I must admit I was skeptical. Using an online portal to apply for a mortgage seemed to me too easy. Little did I know it was even easier than that. From start to finish, I was well taken care of. Once I was introduced to Tracy Rice, I felt I was in good hands. Not having a loan officer to see in person was not an issue whatsoever. Tracy followed up on any questions I had and kept in touch the "right" amount for me. On the road constantly for my job, being able to use the online portal and calling her was perfect solution to never being in an area during banking hours. Tracy was more than I could have ever asked for in a loan officer. She understood my questions and never talked to me like I didn't know what I was talking about. With all the calculations, percentages and banking "jargon" she explained everything to me perfectly. I never once felt overwhelmed or understood, it all worked out great. Not that I am looking to go through another mortgage, but if I was, I would be more than pleased to work with her again. Thanks Tracy for all your help, I truly appreciate it."

sbsyeb

"If I could give Moe a 10 star rating on the system I would but here's the best I can do: ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ I came to Rocket Mortgage in a rough financial situation and met Moe. I had very low expectations...If I could give Moe a 10 star rating on the system I would but here's the best I can do: ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ I came to Rocket Mortgage in a rough financial situation and met Moe. I had very low expectations about anything working out. But Moe does not just work on a loan for customers. He listens carefully, asks thoughtful questions and tries to understand the customer's total financial situation. He then comes up with a plan that fits it perfectly. During the entire loan process he is constantly active and never rests; working with me and the Rocket team to fight for a better rate, a better term, a better structure. The structure he came up with is perfect and life changing for me and my family. I have never met another mortgage person that was as professional, responsive, knowledgeable, caring, or emphatic as Moe. For the matter I have never met any business person that way! Thank you Moe for a wonderful experience that honestly will change my life for the better (as much as finances can do of course)! Next time I need any loan I will use no one but him!"

Lorraine Thomas

"The experience with the Rocket Mortgage process was nothing short of extraordinary. My interaction with Mr. Peter Tomeric was genuinely one of the most positive and effortless procedures I have ever ...The experience with the Rocket Mortgage process was nothing short of extraordinary. My interaction with Mr. Peter Tomeric was genuinely one of the most positive and effortless procedures I have ever been through in my entire life. I really did not think that I would qualify for the refinancing of my home but with Peter's guidance and professional assurances, he put me at ease and the loan was granted much sooner than I expected. He addressed all of my concerns pertaining to the loan and the process as well as gave me additional information the calm all of my fears. He was extremely knowledgeable in all aspects of the loan process and always answered any questions I posed to him. This was just a wonderful experience and I will forever be indebted to Peter and his team for a terrific job well done. Again, my sincere thanks to all who assisted with the refinancing of my home and a special shout out to Peter. "

Mike Kirisits

"This is our second mortgage with Rocket Mortgage. Why did we go back to Rocket Mortgages for this one? - we compared their rates against our current mortgage holder and Rocket Mortgages was lower. - ...This is our second mortgage with Rocket Mortgage. Why did we go back to Rocket Mortgages for this one? - we compared their rates against our current mortgage holder and Rocket Mortgages was lower. - the last experience with them was a great experience so no hesitation to use them again. - their online process makes it quick and very easy. - they use a team approach where your first contact, Alex I this case, oversee the whole process; however, they hand you off to various experts along the process. This way you always have an expert your dealing with. - for the closing they send an experienced notary to your home, 30 minutes in your home and your finished! Alex spent a significant amount of time looking at various options for us and was able to find one we were very comfortable with. The process was easy and pleasant from the first phone call to Alex through the closing!"

Raul Gonzalez

"Phenomenal Experience with Chavonne Lawrence at Rocket Mortgage!! I cannot express enough how grateful I am to have worked with Chavonne Lawrence at Rocket Mortgage. From the moment we connected, it ...Phenomenal Experience with Chavonne Lawrence at Rocket Mortgage!! I cannot express enough how grateful I am to have worked with Chavonne Lawrence at Rocket Mortgage. From the moment we connected, it was clear that Chavonne is not just dedicated to her work but truly invested in the success and well-being of her clients. I came to her looking for guidance on improving my credit score, and she went above and beyond to help me achieve that goal. Chavonne is the epitome of what anyone working with people should strive to be—knowledgeable, patient, empathetic, and incredibly resourceful. She took the time to thoroughly explain every step of the process, ensuring I understood my options and felt confident in my decisions. What impressed me the most was her genuine care. She didn’t just focus on numbers; she focused on me as a person. Thanks to Chavonne’s expertise and support, I saw a significant improvement in my credit score, but more than that, I gained a deeper understanding of how to manage my finances better for the future. If you're looking for someone who not only knows their stuff but also truly cares about helping you succeed, Chavonne Lawrence is that person. She’s a true asset to Rocket Mortgage, and I can’t recommend her enough! And I would leave 10 stars if that was a choice!!!"

Anthony Paz

"This was my first time buying a home and my situation was what I'd call "special". My wife and I had been saving for quite some time awaiting the perfect house to go all in on. With a four-year old ...This was my first time buying a home and my situation was what I'd call "special". My wife and I had been saving for quite some time awaiting the perfect house to go all in on. With a four-year old daughter, newborn son and a rapidly approaching lease renewal approaching, my wife and I were blessed to find the perfect place. My anxiety level made me less than ideal to work with at times.....even calling Nathan on Sunday at 6am (his time) to calm my nerves as we awaited closing with some details still unclear. even though just being awoken and drilled with questions he made my concerns his own and told me "I'm all over it". He made promises, guarantees, and asked for unlimited amounts of my trust throughout the process and I extended all of this and more to him because of the personal connection he built with me. We closed on our dream home a few months ago. The home buying process can be strenuous and difficult to field at times, especially for a first timer liKe myself. In the end, all promises were kept, guarantees were met, and the level of trust I had in Nathan soared. Usually, trust and friendship is not something I extend regularly in business without great apprehension. In this case I'm certainly glad I went with my instincts. Thank you Nathan."

Amanda Haley

"Brian Ronayne is called a Triple Crown Banker for a reason! As my husband and myself are both veterans of the armed forces we have to be careful about who we choose for our home financing needs. We ...Brian Ronayne is called a Triple Crown Banker for a reason! As my husband and myself are both veterans of the armed forces we have to be careful about who we choose for our home financing needs. We have now refinanced with Brian twice. He knows me well as the no nonsense Itailian Army Veteran wife who knows business. He also knows I am not going to take any chances with our home financing without a good reason. He has never led us astray. Today he helped us refinance our home from 3.5% down to 2.75, thata not it, we will also be skipping 2 months and only be bringing $4.75 to close!!!! That is what I call taking care of our US Veterans! If you want a someone who cares about his clients, choose Brian Ronayne. Thank you Brian! Kindest Regards, Amanda & TJ Haley US Army Veteran & US Air Force Veteran Pearland, TX"

Bissell Smith

"I've worked w/Rocket Mortgage on 3 occasions and all experiences were good. Their underwriters aren't always very accommodating - for instance on this loan I'm selling a house I've been in for 25yrs ...I've worked w/Rocket Mortgage on 3 occasions and all experiences were good. Their underwriters aren't always very accommodating - for instance on this loan I'm selling a house I've been in for 25yrs and buying a 2nd condo next door to my condo in Ft Worth (to give me extra space). The two units are right next door to each other, but the underwriters wouldn't believe this wasn't investment property. So they upped my rate some. It wasn't enough to drop the whole thing, but this is the 2nd time this has occurred. I have another condo in Dallas that I purchased for my Daughter/Son going to SMU....it was an 8yr period of time. They valued this as investment property once again - even though my family is living there. The support people are very good and thorough...they need to educate their underwriters. "

Edna Huhn

"TARA I HAD BEFORE. I LOOKED UP MY LAST REFINANCING AND WAS HAPPY I FOUND HER. SHE WAS ON TOP OF ALL THAT NEEDED TO BE DONE BY HER IN MY REFINANCING IN DECEMBER. SHE KEPT ME INFORMED OF WHAT WAS ...TARA I HAD BEFORE. I LOOKED UP MY LAST REFINANCING AND WAS HAPPY I FOUND HER. SHE WAS ON TOP OF ALL THAT NEEDED TO BE DONE BY HER IN MY REFINANCING IN DECEMBER. SHE KEPT ME INFORMED OF WHAT WAS HAPPENING ON MY ACCOUNT. SHE WAS PROFESSIONAL AT HER INVOLVEMENT FOR MY REFINANCING. SHE ANSWERED ALL MY QUESTIONS. I CAN UNDERSTAND WHY SHE HAS BEEN AWARDED THE PRESIDENTS CLUB AWARD YEAR AFTER YEAR. I WOULD NOT HAVE WENT THROUGH Rocket Mortgage IF I WASN'T ABLE TO HAVE HER REPRESENT ME. I APPRECIATED ALL HER WORK. THE OVERALL EXPERIENCE WAS EXCELLENT. THANK YOU VERY MUCH TARA. NOW FOR THE REST OF THE TEAM, MELINDA I ENJOYED WORKING WITH. SHE DID A LOT OF THE FINANCIAL END OF THINGS. SOURCE TITLE WAS NOT THE GREATEST TO DEAL WITH WHICH I AM SORRY TO SAY. TO MANY PEOPLE INVOLVED. TO MANY FORMS TO SIGN PLUS MISSED A FEW SO THEY HAD TO COME BACK TO MY HOME FOR ME TO SIGN THEM. ALSO, JUST LAST WEEK THEY SENT ME A COMPLETED DEED OF TRUST AND SAID EVERYTHING WAS FINISHED AND RECORDED AND TO KEEP THOSE RECORDS. THEN 2 DAYS LATER I GET TE SAME THING AND THEY WANTED ME TO SIGN WHERE THEY HAVE MARKED AND SEND IT BACK. THE NEXT DAY I GOT A CALL FROM POWELL SAYING EVERYTHING IS OK. SO I NEED TO KNOW IF THE COPY OF THE DEED OF TRUST IS RECORDED IN THE COURTHOUSE AND IF I CAN THROW THE UPS COPY OUT. I AM CONFUSED ON THIS ONE SO PLEASE CLARIFY AND GET BACK TO ME ON EMAIL - ORANGES1943@GMAIL.COM. THANKS TARA/MELINDA. HAVE A GOOD YEAR WITH Rocket MortgageS LOANS. BLESSINGS, EDNA "TEDDI "HUHN"