Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 20 of 397
David Olivieri

"Chris was fantastic. I decided that I was going to research what options I may have regarding reducing my interest rate. I have been in the same home for many years and so the interest was 7+%. I ...Chris was fantastic. I decided that I was going to research what options I may have regarding reducing my interest rate. I have been in the same home for many years and so the interest was 7+%. I was hesitant because my fear was that I was locking myself into something that would not be beneficial for me and my family. Once I started speaking with Chris I began to better understand my options. At no time did I feel pushed or rushed into making a decision. Chris is extremely knowledgeable, personable, professional and always made himself available if I had a question. In the rare circumstance Chris did not have the answer, he immediately would connect me with someone that did. I would highly recommend speaking with Chris if you are ready or just need some information about refinancing or purchasing a home. "

sbsyeb

"If I could give Moe a 10 star rating on the system I would but here's the best I can do: ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ I came to Rocket Mortgage in a rough financial situation and met Moe. I had very low expectations...If I could give Moe a 10 star rating on the system I would but here's the best I can do: ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ I came to Rocket Mortgage in a rough financial situation and met Moe. I had very low expectations about anything working out. But Moe does not just work on a loan for customers. He listens carefully, asks thoughtful questions and tries to understand the customer's total financial situation. He then comes up with a plan that fits it perfectly. During the entire loan process he is constantly active and never rests; working with me and the Rocket team to fight for a better rate, a better term, a better structure. The structure he came up with is perfect and life changing for me and my family. I have never met another mortgage person that was as professional, responsive, knowledgeable, caring, or emphatic as Moe. For the matter I have never met any business person that way! Thank you Moe for a wonderful experience that honestly will change my life for the better (as much as finances can do of course)! Next time I need any loan I will use no one but him!"

Pamela Larocque

"I was thrilled how fast and easy it was to refinance with Rocket Mortgage. I tried to refinance twice but because my house is worth less on the market than I owe, my mortgage company kept putting me ...I was thrilled how fast and easy it was to refinance with Rocket Mortgage. I tried to refinance twice but because my house is worth less on the market than I owe, my mortgage company kept putting me off and avoiding me, and I went to the person who got original loan for our house and local bank wouldn't approve it because we still owed 80% more than the house was worth. So when I called Rocket Mortgage much to my surprise that didn't seem to shake them. I was skeptical, because we have excellent credit rating but still basically got turned down 2 times. But they were wonderful, quick, and easy how fast it went. And in fact we closed on a day it was one of the worse snow storms in the NE, the lawyer came right to our house!!! It was wonderful! I would highly suggest anyone who needs refinancing or a loan go with them, because like I said previously my mortgage company put me off changed my person 3x's who was suppose to take care of me, and the local bank said I was too high of a risk. So I was thrilled!!! And I got my loan exactly the amount I wanted it down too! "

Anthony Paz

"This was my first time buying a home and my situation was what I'd call "special". My wife and I had been saving for quite some time awaiting the perfect house to go all in on. With a four-year old ...This was my first time buying a home and my situation was what I'd call "special". My wife and I had been saving for quite some time awaiting the perfect house to go all in on. With a four-year old daughter, newborn son and a rapidly approaching lease renewal approaching, my wife and I were blessed to find the perfect place. My anxiety level made me less than ideal to work with at times.....even calling Nathan on Sunday at 6am (his time) to calm my nerves as we awaited closing with some details still unclear. even though just being awoken and drilled with questions he made my concerns his own and told me "I'm all over it". He made promises, guarantees, and asked for unlimited amounts of my trust throughout the process and I extended all of this and more to him because of the personal connection he built with me. We closed on our dream home a few months ago. The home buying process can be strenuous and difficult to field at times, especially for a first timer liKe myself. In the end, all promises were kept, guarantees were met, and the level of trust I had in Nathan soared. Usually, trust and friendship is not something I extend regularly in business without great apprehension. In this case I'm certainly glad I went with my instincts. Thank you Nathan."

Donna Roman

"Working with my loan officer Jeff Weitz has been one of the best experiences I’ve ever had with a financial transaction. Refinancing a home while dealing with unexpected home repairs can be stressful,...Working with my loan officer Jeff Weitz has been one of the best experiences I’ve ever had with a financial transaction. Refinancing a home while dealing with unexpected home repairs can be stressful, but from the very beginning, he made the entire process feel manageable. His professionalism, patience, and genuine concern immediately put me at ease. He was always patient, kind, professional, and quick to answer my questions. No matter how many times I reached out, he never made me feel like I was bothering him. Instead, he took the time to explain everything clearly and made sure I understood each step before moving forward. What impressed me most was how genuinely caring and reassuring he was throughout the process. His knowledge and confidence gave me peace of mind, and I always felt like he had my best interests at heart. In today’s world, it’s rare to find someone who combines expertise with such outstanding customer service. I truly appreciate everything he did for me and would recommend him without hesitation to anyone looking for a knowledgeable, trustworthy, and compassionate loan officer. Thank you for making what could have been a stressful experience so much easier."

Charles Johnson

"Of the 12 mortgage lenders that I have spoken to regarding my mortgage, not one of them showed the level of excellence, industry knowledge and strategic thinking that Sheree displayed. Without ...Of the 12 mortgage lenders that I have spoken to regarding my mortgage, not one of them showed the level of excellence, industry knowledge and strategic thinking that Sheree displayed. Without hesitation, she delivered a solution for me that allowed me to increase my credit score. She is a unicorn (both magical and rare). I am excited that Rocket Mortgage has such a phenomenal leader and strategist saving individuals like myself. I say all of this because I started a software company and used my credit cards to cover my patent costs (legal fees are ridiculous). Without her expertise and consultancy, I do not see how I would be able to get my company and credit back on track. Thank you immensely for being my superhero, Sheree!"

Ed Bouphavan

"My wife and I are first time home buyers. We found a beautiful condo for sale and wanted to make an offer. However, in order to do that we needed to get pre-qualified for a mortgage loan. Initially, I...My wife and I are first time home buyers. We found a beautiful condo for sale and wanted to make an offer. However, in order to do that we needed to get pre-qualified for a mortgage loan. Initially, I spent most of my weekend trying to get in contact with a mortgage broker for assistance but no one returned my call. I was in a jam, I wanted to be the first person to put in an offer to the condo. Desperately, I surfed the web and found Rocket Mortgage. At first, I was very hesitant of doing business with someone online. However, I took a chance and it was the best decision I ever made. I came in contact with Matt from Rocket Mortgage and within 30 minutes of filling out my application, he gave me a call. Not only did he make time to call me over the weekend, but he also answered any questions that I had as well as walked me through each step needed in order to get pre-qualified. At the end of our conversation, I was very impressed with his knowledge, patience and most importantly his professionalism. I would recommend Matt to anyone who is looking to buy a home! Thank you Matt! "

Joshua Price

"So going into this process with Rocket Mortgage I must admit I was skeptical. Using an online portal to apply for a mortgage seemed to me too easy. Little did I know it was even easier than that. From...So going into this process with Rocket Mortgage I must admit I was skeptical. Using an online portal to apply for a mortgage seemed to me too easy. Little did I know it was even easier than that. From start to finish, I was well taken care of. Once I was introduced to Tracy Rice, I felt I was in good hands. Not having a loan officer to see in person was not an issue whatsoever. Tracy followed up on any questions I had and kept in touch the "right" amount for me. On the road constantly for my job, being able to use the online portal and calling her was perfect solution to never being in an area during banking hours. Tracy was more than I could have ever asked for in a loan officer. She understood my questions and never talked to me like I didn't know what I was talking about. With all the calculations, percentages and banking "jargon" she explained everything to me perfectly. I never once felt overwhelmed or understood, it all worked out great. Not that I am looking to go through another mortgage, but if I was, I would be more than pleased to work with her again. Thanks Tracy for all your help, I truly appreciate it."

Lorraine Thomas

"The experience with the Rocket Mortgage process was nothing short of extraordinary. My interaction with Mr. Peter Tomeric was genuinely one of the most positive and effortless procedures I have ever ...The experience with the Rocket Mortgage process was nothing short of extraordinary. My interaction with Mr. Peter Tomeric was genuinely one of the most positive and effortless procedures I have ever been through in my entire life. I really did not think that I would qualify for the refinancing of my home but with Peter's guidance and professional assurances, he put me at ease and the loan was granted much sooner than I expected. He addressed all of my concerns pertaining to the loan and the process as well as gave me additional information the calm all of my fears. He was extremely knowledgeable in all aspects of the loan process and always answered any questions I posed to him. This was just a wonderful experience and I will forever be indebted to Peter and his team for a terrific job well done. Again, my sincere thanks to all who assisted with the refinancing of my home and a special shout out to Peter. "

Mike Kirisits

"This is our second mortgage with Rocket Mortgage. Why did we go back to Rocket Mortgages for this one? - we compared their rates against our current mortgage holder and Rocket Mortgages was lower. - ...This is our second mortgage with Rocket Mortgage. Why did we go back to Rocket Mortgages for this one? - we compared their rates against our current mortgage holder and Rocket Mortgages was lower. - the last experience with them was a great experience so no hesitation to use them again. - their online process makes it quick and very easy. - they use a team approach where your first contact, Alex I this case, oversee the whole process; however, they hand you off to various experts along the process. This way you always have an expert your dealing with. - for the closing they send an experienced notary to your home, 30 minutes in your home and your finished! Alex spent a significant amount of time looking at various options for us and was able to find one we were very comfortable with. The process was easy and pleasant from the first phone call to Alex through the closing!"