Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 20 of 357
Pamela Larocque

"I was thrilled how fast and easy it was to refinance with Rocket Mortgage. I tried to refinance twice but because my house is worth less on the market than I owe, my mortgage company kept putting me ...I was thrilled how fast and easy it was to refinance with Rocket Mortgage. I tried to refinance twice but because my house is worth less on the market than I owe, my mortgage company kept putting me off and avoiding me, and I went to the person who got original loan for our house and local bank wouldn't approve it because we still owed 80% more than the house was worth. So when I called Rocket Mortgage much to my surprise that didn't seem to shake them. I was skeptical, because we have excellent credit rating but still basically got turned down 2 times. But they were wonderful, quick, and easy how fast it went. And in fact we closed on a day it was one of the worse snow storms in the NE, the lawyer came right to our house!!! It was wonderful! I would highly suggest anyone who needs refinancing or a loan go with them, because like I said previously my mortgage company put me off changed my person 3x's who was suppose to take care of me, and the local bank said I was too high of a risk. So I was thrilled!!! And I got my loan exactly the amount I wanted it down too! "

Anthony Paz

"This was my first time buying a home and my situation was what I'd call "special". My wife and I had been saving for quite some time awaiting the perfect house to go all in on. With a four-year old ...This was my first time buying a home and my situation was what I'd call "special". My wife and I had been saving for quite some time awaiting the perfect house to go all in on. With a four-year old daughter, newborn son and a rapidly approaching lease renewal approaching, my wife and I were blessed to find the perfect place. My anxiety level made me less than ideal to work with at times.....even calling Nathan on Sunday at 6am (his time) to calm my nerves as we awaited closing with some details still unclear. even though just being awoken and drilled with questions he made my concerns his own and told me "I'm all over it". He made promises, guarantees, and asked for unlimited amounts of my trust throughout the process and I extended all of this and more to him because of the personal connection he built with me. We closed on our dream home a few months ago. The home buying process can be strenuous and difficult to field at times, especially for a first timer liKe myself. In the end, all promises were kept, guarantees were met, and the level of trust I had in Nathan soared. Usually, trust and friendship is not something I extend regularly in business without great apprehension. In this case I'm certainly glad I went with my instincts. Thank you Nathan."

Joshua Price

"So going into this process with Rocket Mortgage I must admit I was skeptical. Using an online portal to apply for a mortgage seemed to me too easy. Little did I know it was even easier than that. From...So going into this process with Rocket Mortgage I must admit I was skeptical. Using an online portal to apply for a mortgage seemed to me too easy. Little did I know it was even easier than that. From start to finish, I was well taken care of. Once I was introduced to Tracy Rice, I felt I was in good hands. Not having a loan officer to see in person was not an issue whatsoever. Tracy followed up on any questions I had and kept in touch the "right" amount for me. On the road constantly for my job, being able to use the online portal and calling her was perfect solution to never being in an area during banking hours. Tracy was more than I could have ever asked for in a loan officer. She understood my questions and never talked to me like I didn't know what I was talking about. With all the calculations, percentages and banking "jargon" she explained everything to me perfectly. I never once felt overwhelmed or understood, it all worked out great. Not that I am looking to go through another mortgage, but if I was, I would be more than pleased to work with her again. Thanks Tracy for all your help, I truly appreciate it."

Lorraine Thomas

"The experience with the Rocket Mortgage process was nothing short of extraordinary. My interaction with Mr. Peter Tomeric was genuinely one of the most positive and effortless procedures I have ever ...The experience with the Rocket Mortgage process was nothing short of extraordinary. My interaction with Mr. Peter Tomeric was genuinely one of the most positive and effortless procedures I have ever been through in my entire life. I really did not think that I would qualify for the refinancing of my home but with Peter's guidance and professional assurances, he put me at ease and the loan was granted much sooner than I expected. He addressed all of my concerns pertaining to the loan and the process as well as gave me additional information the calm all of my fears. He was extremely knowledgeable in all aspects of the loan process and always answered any questions I posed to him. This was just a wonderful experience and I will forever be indebted to Peter and his team for a terrific job well done. Again, my sincere thanks to all who assisted with the refinancing of my home and a special shout out to Peter. "

Mike Kirisits

"This is our second mortgage with Rocket Mortgage. Why did we go back to Rocket Mortgages for this one? - we compared their rates against our current mortgage holder and Rocket Mortgages was lower. - ...This is our second mortgage with Rocket Mortgage. Why did we go back to Rocket Mortgages for this one? - we compared their rates against our current mortgage holder and Rocket Mortgages was lower. - the last experience with them was a great experience so no hesitation to use them again. - their online process makes it quick and very easy. - they use a team approach where your first contact, Alex I this case, oversee the whole process; however, they hand you off to various experts along the process. This way you always have an expert your dealing with. - for the closing they send an experienced notary to your home, 30 minutes in your home and your finished! Alex spent a significant amount of time looking at various options for us and was able to find one we were very comfortable with. The process was easy and pleasant from the first phone call to Alex through the closing!"

Ed Montague

"We currently have a Rocket Mortgage on our primary residence. This is our second loan using Rocket Mortgage. Both experiences have been handled quickly and efficiently. So when it came time to ...We currently have a Rocket Mortgage on our primary residence. This is our second loan using Rocket Mortgage. Both experiences have been handled quickly and efficiently. So when it came time to refinance our rental house we looked to Rocket Mortgage. This was all to prepare for retirement a year from now. Unfortunately retirement came sooner and I found myself unemployed but with a generous severance package before I could complete the loan transaction. Adam (Ahmad) was our principle contact during all of this. We immediately felt his honest interest in accomplishing our goals and helping my wife and I. He called often to direct us in the many steps. He wished me happy birthday. I sent him a photo of my granddaughter and I doing one of our favorite things together. He shared his life with us as well. We never felt pressured. I am certain he feels as badly as we do on a personal level that we were not able to complete the loan. Evidently severance doesn't satisfy the underwriters. No fault on Adam or Rocket Mortgage. We will be back and will request Adam as our representative. Thank you friend. Ed and Allyson Montague"

Adam Galarza

"Working with Alyson for a second time on my mortgage refinance was an absolute privilege—and once again, she exceeded every expectation. From the very beginning, Alyson demonstrated an incredible ...Working with Alyson for a second time on my mortgage refinance was an absolute privilege—and once again, she exceeded every expectation. From the very beginning, Alyson demonstrated an incredible level of attention to detail, ensuring that every step of the process was handled with care, clarity, and precision. What truly sets her apart, though, is who she is as a person. She is not only knowledgeable and professional, but genuinely kind, patient, and deeply attentive. What I appreciated most this time around was how much she taught me throughout the process. Alyson didn’t just guide me—she empowered me. She took the time to explain the ins and outs of mortgage lending in a clear, thoughtful, and never overwhelming way. Because of her, I walked away not only with a successful refinance but with a much deeper understanding and confidence in my financial decisions. I also truly valued her flexibility in communication. Whether through email, phone calls, or text messages, Alyson met me where I was. That level of accessibility made the entire process more efficient, responsive, and stress-free—something that made a huge difference during such an important financial decision. She listened closely to my needs, answered every question thoroughly, and approached everything with honesty and transparency. At every step, I felt supported and confident knowing she truly had my best interests at heart. Alyson goes far beyond what is expected—she brings both expertise and heart into her work, and that combination makes all the difference. I am incredibly grateful for her guidance and would wholeheartedly recommend her to anyone looking for a seamless, trustworthy, and empowering mortgage experience. Thank you, Alyson, for going above and beyond—again."

Edna Huhn

"TARA I HAD BEFORE. I LOOKED UP MY LAST REFINANCING AND WAS HAPPY I FOUND HER. SHE WAS ON TOP OF ALL THAT NEEDED TO BE DONE BY HER IN MY REFINANCING IN DECEMBER. SHE KEPT ME INFORMED OF WHAT WAS ...TARA I HAD BEFORE. I LOOKED UP MY LAST REFINANCING AND WAS HAPPY I FOUND HER. SHE WAS ON TOP OF ALL THAT NEEDED TO BE DONE BY HER IN MY REFINANCING IN DECEMBER. SHE KEPT ME INFORMED OF WHAT WAS HAPPENING ON MY ACCOUNT. SHE WAS PROFESSIONAL AT HER INVOLVEMENT FOR MY REFINANCING. SHE ANSWERED ALL MY QUESTIONS. I CAN UNDERSTAND WHY SHE HAS BEEN AWARDED THE PRESIDENTS CLUB AWARD YEAR AFTER YEAR. I WOULD NOT HAVE WENT THROUGH Rocket Mortgage IF I WASN'T ABLE TO HAVE HER REPRESENT ME. I APPRECIATED ALL HER WORK. THE OVERALL EXPERIENCE WAS EXCELLENT. THANK YOU VERY MUCH TARA. NOW FOR THE REST OF THE TEAM, MELINDA I ENJOYED WORKING WITH. SHE DID A LOT OF THE FINANCIAL END OF THINGS. SOURCE TITLE WAS NOT THE GREATEST TO DEAL WITH WHICH I AM SORRY TO SAY. TO MANY PEOPLE INVOLVED. TO MANY FORMS TO SIGN PLUS MISSED A FEW SO THEY HAD TO COME BACK TO MY HOME FOR ME TO SIGN THEM. ALSO, JUST LAST WEEK THEY SENT ME A COMPLETED DEED OF TRUST AND SAID EVERYTHING WAS FINISHED AND RECORDED AND TO KEEP THOSE RECORDS. THEN 2 DAYS LATER I GET TE SAME THING AND THEY WANTED ME TO SIGN WHERE THEY HAVE MARKED AND SEND IT BACK. THE NEXT DAY I GOT A CALL FROM POWELL SAYING EVERYTHING IS OK. SO I NEED TO KNOW IF THE COPY OF THE DEED OF TRUST IS RECORDED IN THE COURTHOUSE AND IF I CAN THROW THE UPS COPY OUT. I AM CONFUSED ON THIS ONE SO PLEASE CLARIFY AND GET BACK TO ME ON EMAIL - ORANGES1943@GMAIL.COM. THANKS TARA/MELINDA. HAVE A GOOD YEAR WITH Rocket MortgageS LOANS. BLESSINGS, EDNA "TEDDI "HUHN"

Eric Rosteck

"Alex at Rocket Mortgage was outstanding to work with throughout our home-buying process. From start to finish, Alex was professional, knowledgeable, responsive, and genuinely invested in making sure ...Alex at Rocket Mortgage was outstanding to work with throughout our home-buying process. From start to finish, Alex was professional, knowledgeable, responsive, and genuinely invested in making sure everything went smoothly. Buying a home can be stressful, but Alex consistently made the process feel organized, clear, and manageable. Alex took the time to thoroughly explain each step, answered every question promptly, and ensured we always understood our options. Communication was excellent—whether it was late nights, weekends, or time-sensitive moments, Alex was always available and proactive. We never felt left in the dark. What really stood out was Alex’s attention to detail and commitment to getting things done right. Deadlines were met, paperwork was handled efficiently, and we felt confident knowing we had someone experienced and dependable guiding us through such an important financial decision. I would highly recommend Alex to anyone looking for a lender—especially first-time homebuyers or anyone who values transparency, professionalism, and top-tier service. We couldn’t be happier with our experience and are incredibly grateful for Alex’s support in helping us secure our home."

Amanda Haley

"Brian Ronayne is called a Triple Crown Banker for a reason! As my husband and myself are both veterans of the armed forces we have to be careful about who we choose for our home financing needs. We ...Brian Ronayne is called a Triple Crown Banker for a reason! As my husband and myself are both veterans of the armed forces we have to be careful about who we choose for our home financing needs. We have now refinanced with Brian twice. He knows me well as the no nonsense Itailian Army Veteran wife who knows business. He also knows I am not going to take any chances with our home financing without a good reason. He has never led us astray. Today he helped us refinance our home from 3.5% down to 2.75, thata not it, we will also be skipping 2 months and only be bringing $4.75 to close!!!! That is what I call taking care of our US Veterans! If you want a someone who cares about his clients, choose Brian Ronayne. Thank you Brian! Kindest Regards, Amanda & TJ Haley US Army Veteran & US Air Force Veteran Pearland, TX"