Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 22 of 374
John Zulueta
John Zulueta

John Zulueta
Rocket Mortgage
130 Reviews
Ermine Forde

"I would like to commend Senior Banker John Zulueta for the exemplary customer service and overall professionalism he demonstrated during my loan refinancing. I was and continue to be amazed with ...I would like to commend Senior Banker John Zulueta for the exemplary customer service and overall professionalism he demonstrated during my loan refinancing. I was and continue to be amazed with John's dedication to meet his clients' needs. Especially, when John returns my call at 9:30 pm, when off due to a family loss. “Who would do this?" John masterfully streamlined my entire refinancing process, utilizing his crisis resolution and proficiency skills for a win/win for both parties. I 100% recommend John and Rocket Mortgage. You might be surprised at Rocket Mortgage competitive rates and, of course, great customer service."

Amraa Bittar
Amraa Bittar

Amraa Bittar
Rocket Mortgage
129 Reviews
Yolanda Alleyne

"I have worked with lenders in the real estate business but I must admit that this young lady Amraa is one of the best persons I have worked with. She is very polite, knowledgeable in her field. She ...I have worked with lenders in the real estate business but I must admit that this young lady Amraa is one of the best persons I have worked with. She is very polite, knowledgeable in her field. She follows up on all her calls almost immediately. She was able to answer any question I asked her and she made the process appear so simple and thorough. I would recommend her to anyone I know that need her type of service. Amraa is an asset to Rocket Mortgage. One of the things I like mos tabout Amraa, She is careful and kind and never makes you feel pressured to do things. She always seems to have my best interests in mind. Amraa, Thank you so very much."

Mario Sallumy
Mario Sallumy

Mario Sallumy
Rocket Mortgage
129 Reviews
IBS COPIERS

"Mario is so amazing. My wife and I were trying to purchase a home and I didn’t qualify. With guidance from Mario and him working his magic, I was able to qualify within 5 days and move forward with ...Mario is so amazing. My wife and I were trying to purchase a home and I didn’t qualify. With guidance from Mario and him working his magic, I was able to qualify within 5 days and move forward with our home purchase. He is amazing at always answering the phone or calling you back within a few minutes and followed up during the process. What a valuable asset to the Rocket Mortgage team. We appreciate you Mario for all of your dedication to our home purchase, because if it weren’t for you, I don’t think that we would’ve been able to purchase our property. Thank you again for getting us over the finish line."

Aaron Angerbrandt
Aaron Angerbrandt

Aaron Angerbrandt
Rocket Mortgage
128 Reviews
Joni Nesbit

"AARON WAS A COMPLETE JOY TO WORK WITH RIGHT FROM THE START. HE WAS VERY REASSURRING FROM THE VERY BEGINNING. IT WAS ANNOYING TO WORK WITH DIFFERENT TEAM MEMBERS WHO WOULD SEEM TO "GET BACK WITH ME"....AARON WAS A COMPLETE JOY TO WORK WITH RIGHT FROM THE START. HE WAS VERY REASSURRING FROM THE VERY BEGINNING. IT WAS ANNOYING TO WORK WITH DIFFERENT TEAM MEMBERS WHO WOULD SEEM TO "GET BACK WITH ME". WHEN CERTAIN TEAM MEMBERS DID GET BACK WITH ME, IT WAS LIKE A TYPICAL STANDARD RESPONSE FROM DIFFERENT PEOPLE, BUT THE SAME ANSWER OVER AND OVER, NO MATTER WHAT DEPARTMENT I TALKED TO. IN FRUSTRATION, I ALWAYS TURNED TO AARON AND SAID, "LOOK, I WORK FOR A TITLE COMPANY I KNOW WHAT THOSE PEOPLES ANSWERS REALLY MEAN AND WHERE THEY GET THEM FROM, I HONESTLY DO GET THAT! BUT PLEASE GIVE ME A SOLID ANSWER, BECAUSE I KNOW THAT THEY ARE NOT WAITING FOR SOMETHING FROM THE TITLE COMPANY (FOR EXAMPLE) I JUST SENT THAT YESTERDAY!" AARON TRULY HAD A HANDS ON APPROACH AND WAS VERY KNOWLEDGABLE WITH HIS ANSWERS IN A TIMELY FASHION. AND IF HE COULDN'T ANSWER MY QUESTION FOR WHATEVER REASON, HE VERY POLITELY ASKED THAT I GIVE HIM A LITTLE TIME TO RESEARCH IT AND GET BACK TO ME. WHICH HE DID DO. AARON WORKED VERY PRFESSIONALLY WITH GREAT COMPANSSION AND COMMITMENT, Rocket Mortgage SHOULD BE SO LUCKY TO HAVE A VALUED EMPLOYEE LIKE AARON."

Chris Childress
Chris Childress

Chris Childress
Rocket Mortgage
128 Reviews
Steve Krake

"Chris helped my family and I navigate our way through the mortgage process unlike anyone with whom we have ever dealt. Chris had a hands on, no nonsense approach that I truly appreciated. There was ...Chris helped my family and I navigate our way through the mortgage process unlike anyone with whom we have ever dealt. Chris had a hands on, no nonsense approach that I truly appreciated. There was not a single superfluous communication. If Chris needed something or had an important update, he would initiate a communication. If not, he would leave us alone to concentrate on the other aspects of our relocation. Although I did not expect a response at such times, if I emailed a question late at night or on a weekend, Chris would promptly respond. Somehow, every time I spoke with Chris, I felt as if our mortgage was his top priority. When we ran into problems with the sale of our existing home, Chris quickly found a solution. There was no panic, there was no handwringing, there was merely a solution. If you have the opportunity to work with Chris, I advise you do so!"

Rana Dawod
Rana Dawod

Rana Dawod
Rocket Mortgage
128 Reviews
Brian Keane

"I wanted to refinance a property in order to buy another, and had a tight time window to take advantage of an opportunity. I have a long term relationship with a local bank, but I doubted their speed ...I wanted to refinance a property in order to buy another, and had a tight time window to take advantage of an opportunity. I have a long term relationship with a local bank, but I doubted their speed in working things out. I called Rana at Rocket Mortgage, and she was unbelievably efficient. professional, understanding, and friendly. She worked out my numbers in the first call, which I read to her over the phone and later verified, let me know what I could expect (which turned out to be the case), and got the process rolling right away. She got my refinance to closing in more than enough time. She is really impressive! I highly recommend her for real estate financing."

Jose Flores
Jose Flores

Jose Flores
Rocket Mortgage
128 Reviews
MJ Arias

"As a real estate professional; Mr. Jose Flores has provided exceptional service to every one of my clients I have referred. He is very detailed and proficient explaining the required loan products and...As a real estate professional; Mr. Jose Flores has provided exceptional service to every one of my clients I have referred. He is very detailed and proficient explaining the required loan products and services Rocket Mortgage offers. As a bilingual loan officers he provides an open communication even with my foreign national clients. He takes the time and patience to make sure clients are complete and satisfy with the right loan offer. He is a current asset to my real estate practice and someone I can depend on to come through for my clients. I will continue to refer my clients, friends, and family to Jose. Kind regards, Martin Acosta, Real Estate Professional Central Metro Realty, Houston, Texas"

Areeya Foose
Areeya Foose

Areeya Foose
Rocket Mortgage
128 Reviews
David McDorman

"Areeya was incredibly helpful, as well as patient. We are a working couple and she understood that we are both very busy. Areeya was able to lace reminders around our hectic lifestyle ( two young ...Areeya was incredibly helpful, as well as patient. We are a working couple and she understood that we are both very busy. Areeya was able to lace reminders around our hectic lifestyle ( two young children) without ever being overbearing or even slightly pushy. As first time home buyers, we were initially intimidated by the amount of paper work and deadlines however, all we needed to do was get the initial ball rolling and Areeya took care of nearly everything up to the close. We now own our first home and we are very greatful that Areeya was there to help us along the way! I highly recommend Rocket Mortgage for anyone interested in purchasing a home and I specifically recommend one to ask for Areeya Foose because she will take the time to get to know you and form the process around your needs and availability. Thanks so much again Areeya! Rocket Mortgage had better hold on to you!"

Garrett Fried
Garrett Fried

Garrett Fried
Rocket Mortgage
127 Reviews
Richard Whitney

" With companies that get the top ratings for customer service, you always wonder who and what their service is. If Garrett is the benchmark for what Rocket Mortgage is then Rocket Mortgage is an ... With companies that get the top ratings for customer service, you always wonder who and what their service is. If Garrett is the benchmark for what Rocket Mortgage is then Rocket Mortgage is an absolute customer service juggernaut, because Garrett appears to me to be an exception rather than the rule. Garrett embodies customer service and engineers all his encounters to amaze. One of the main reasons we went with Rocket Mortgage was how easy Garrett made the process and how absolutely delightful he is. From the start, Garrett advocates for the customer at every step of the way. He wants you to get a home and loan easy. No issue is too small and he takes absolute care of you. Garrett was always available even on weekends when any important issues occurred. Garrett would frequently check-in and treat my wife and I not just as customers but as friends. Garrett is a class act and takes time to hand-write personalized notes to see how you are doing in an age that people just see emails regularly fly. The customer is first in his eyes and the process is second. I appreciate that motif. However, Garrett not only treats customers well like me, but he also works fabulously well with real estate agents and the seller through the house buying process. Like me, neither had worked with Rocket Mortgage before and the seller had actually raised concerned about working with an unknown lender. However, after several calls and encounters, they knew Garrett and by proxy Rocket Mortgage were the real deal and were excited to work with Garrett. Redfin and the seller were all impressed that rather than taking days or hours, Garrett resolved issues in mere minutes with completely control and empathy. Garrett is my go to man and if I had to do another loan, Garrett would be where I start. He is top notch and provides an amazing first time home owner experience. I recommend him to anyone. My wife and I are looking forward to our new house and welcoming a new child beneath its roof. Something that might not have occurred if Garrett had not always been on top of things over the weekend. He has two, very soon to be three, satisfied customers."

Maggie Herrinton-Cox
Maggie Herrinton-Cox

Maggie Herrinton-Cox
Rocket Mortgage
128 Reviews
Chris Slaight

"Maggie has been absolutely incredible during my home equity loan process, from the very beginning all the way through to my closing and even afterward with some questions I had. I had been looking at ...Maggie has been absolutely incredible during my home equity loan process, from the very beginning all the way through to my closing and even afterward with some questions I had. I had been looking at home equity options with my mortgage originator but was having difficulty with them due to an unknown derogatory mark from a collection around six years ago. In the middle of that process, Maggie had reached out to me via email and phone, since Rocket Mortgage is my current mortgage servicer. While that other company didn't really offer me a path forward, Maggie had me work with another fantastic team member named Victoria Kost, who was able to offer advice to get that paid collection record removed from my credit report and improve my score, which then lead me to be able to get approved and close on the equity loan. Would definitely recommend this team, extremely friendly, professional, approachable and responsive to communications. Thank you again!"