Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 23 of 357
Areeya Foose
Areeya Foose

Areeya Foose
Rocket Mortgage
128 Reviews
David McDorman

"Areeya was incredibly helpful, as well as patient. We are a working couple and she understood that we are both very busy. Areeya was able to lace reminders around our hectic lifestyle ( two young ...Areeya was incredibly helpful, as well as patient. We are a working couple and she understood that we are both very busy. Areeya was able to lace reminders around our hectic lifestyle ( two young children) without ever being overbearing or even slightly pushy. As first time home buyers, we were initially intimidated by the amount of paper work and deadlines however, all we needed to do was get the initial ball rolling and Areeya took care of nearly everything up to the close. We now own our first home and we are very greatful that Areeya was there to help us along the way! I highly recommend Rocket Mortgage for anyone interested in purchasing a home and I specifically recommend one to ask for Areeya Foose because she will take the time to get to know you and form the process around your needs and availability. Thanks so much again Areeya! Rocket Mortgage had better hold on to you!"

Garrett Fried
Garrett Fried

Garrett Fried
Rocket Mortgage
128 Reviews
Richard Whitney

" With companies that get the top ratings for customer service, you always wonder who and what their service is. If Garrett is the benchmark for what Rocket Mortgage is then Rocket Mortgage is an ... With companies that get the top ratings for customer service, you always wonder who and what their service is. If Garrett is the benchmark for what Rocket Mortgage is then Rocket Mortgage is an absolute customer service juggernaut, because Garrett appears to me to be an exception rather than the rule. Garrett embodies customer service and engineers all his encounters to amaze. One of the main reasons we went with Rocket Mortgage was how easy Garrett made the process and how absolutely delightful he is. From the start, Garrett advocates for the customer at every step of the way. He wants you to get a home and loan easy. No issue is too small and he takes absolute care of you. Garrett was always available even on weekends when any important issues occurred. Garrett would frequently check-in and treat my wife and I not just as customers but as friends. Garrett is a class act and takes time to hand-write personalized notes to see how you are doing in an age that people just see emails regularly fly. The customer is first in his eyes and the process is second. I appreciate that motif. However, Garrett not only treats customers well like me, but he also works fabulously well with real estate agents and the seller through the house buying process. Like me, neither had worked with Rocket Mortgage before and the seller had actually raised concerned about working with an unknown lender. However, after several calls and encounters, they knew Garrett and by proxy Rocket Mortgage were the real deal and were excited to work with Garrett. Redfin and the seller were all impressed that rather than taking days or hours, Garrett resolved issues in mere minutes with completely control and empathy. Garrett is my go to man and if I had to do another loan, Garrett would be where I start. He is top notch and provides an amazing first time home owner experience. I recommend him to anyone. My wife and I are looking forward to our new house and welcoming a new child beneath its roof. Something that might not have occurred if Garrett had not always been on top of things over the weekend. He has two, very soon to be three, satisfied customers."

Mark Grillo
Mark Grillo

Mark Grillo
Rocket Mortgage
128 Reviews
Deborah Thompson

"I LOVE Mark and don't want to spoil his perfect rating because HE really is a great guy and knows what he's doing. I actually requested him for the second time in buying my new home. We did have a ...I LOVE Mark and don't want to spoil his perfect rating because HE really is a great guy and knows what he's doing. I actually requested him for the second time in buying my new home. We did have a little bit of a glitch this last go around so just wanted people to be AWARE and read their bottom line figures. I had asked for a loan amount so as to NOT have any out of pocket at close of the loan. I needed every penny to throw into rehab of home we were purchasing. We were "Closed" and sitting in our empty house waiting for movers to come drive away our packed trucks when we got a call from Escrow that we needed $20K (that is thousands!!) in order to close that day. This was after our notary signing! Yes, it was there in the paperwork but I initially asked for NO OUT OF POCKET and nothing was ever said to us about $20 thousand dollars verbally. We were shocked. We called Mark who was shocked as well. (he should have known and told us)...so we scrambled, pulled savings saved for rehab and finally got it done...but we are $20 grand poorer and can't do half of the planned rehab without more financing. We feel the communication failed somewhere along the line even though it was in the paperwork."

Prince Ogbogu
Prince Ogbogu

Prince Ogbogu
Rocket Mortgage
128 Reviews
Janet Thomas

"I can't even get over the wonderful experience I had with the way Prince processed my refinance!! He was there for every question I had, helped me with getting the documents required to his team ...I can't even get over the wonderful experience I had with the way Prince processed my refinance!! He was there for every question I had, helped me with getting the documents required to his team either by text or email because I didn't have the access to a fax machine or a scanner. but he made it work without one hitch. He was always kind and patient, and always respectful, efficient and professional. He took my application and approved it on January 3, and by January 24, my loan closed. That was 21 days of the loan process with a holiday in there as well! It could have been even a shorter time if it weren't held up a couple of days because of my previous mortgage company's inefficiency to get documents to me. Therefore, as I said, it was a wonderful experience thanks to Prince!!"

Justin Fendelet
Justin Fendelet

Justin Fendelet
Rocket Mortgage
127 Reviews
John Deuback

"Justin is more than the lead executive loan Banker at Rocket Mortgage one of the biggest corporations in America, He is an awesome person heart and soul. I met Justin at Rocket Mortgage when I wanted ...Justin is more than the lead executive loan Banker at Rocket Mortgage one of the biggest corporations in America, He is an awesome person heart and soul. I met Justin at Rocket Mortgage when I wanted to purchase a home and it went further then just buying a home, I met a friend, a true friend... see Justin is not an executive loan Banker for a paycheck he is doing it for you!! Justin is the type of person it likes helping people and doing what he does allows him to do exactly that. He helps people get their home loans so that they can find their place in the world to raise their families, to build memories, a place to hang their hat and call home... Justin went above and beyond anything I would have ever expected from anyone in any business... from the beginning to the end of the buying process he was there day or night to answer any questions or to remove any doubt or worries that I might have had. A loan Banker doesn't do that, that's something a true friend does.... what's amazing is that he treats everyone this way!!!! Anyone he's ever done business with Justin knows exactly what I'm talking about and those of you who have not done business with Justin all I can say is you're missing out..... he's an awesome individual and without a doubt, God sent.... he got my wife and I the lowest interest rate and the lowest monthly mortgage payment humanly possible. Thank you for all you've done for us Justin and always know that our home is your home and if you need a friend will be here for you...."

Mike Gunn
Mike Gunn

Mike Gunn
Rocket Mortgage
127 Reviews
Britt Miles

"So, Mike Gunn where do I even start! Well guys here is my experience. I never in a million years thought that I would qualify for a home loan. I put an application in online and was put in contact ...So, Mike Gunn where do I even start! Well guys here is my experience. I never in a million years thought that I would qualify for a home loan. I put an application in online and was put in contact with Mike Gunn. In the back of my mind I was like here we go again.... he’s going to get on the phone and rudely tell me that I don’t qualify. Let me tell you guys something.... I HAD NO IDEA What was about to happen. Mike gets on the phone and was just as kind and sweet as could be. He told me I was approved and although it was over the phone it literally felt like he held my hand and walked me through step by step. Mikes welcoming personality should be commended. He helps to ease the anxiety of the home buying process. My process took a while but that was at no fault of Mike or Rocket Mortgage. Some repairs needed to be done for my FHA loan to go through. During this time I had questions and I sometimes didn’t know who to contact but I knew if I reached out to Mike that he would either have an answer, find an answer, or direct me to the right place. I worked with multiple people throughout the process but the person who has the long lasting wonderful impact on me is Mike. I don’t know how important reviews are to the company but I know if Mike was my employee I would keep him in mind for any raises or promotions that are available. Mike has created an excellent experience for me and my family. Whenever someone asks who they should contact for a home purchase or a refinance I won’t say Rocket Mortgage I will literally say “hey get in touch with my buddy Mike he will take care of you”. For all it’s worth, Mike if you are seeing this I appreciate you so very much. I am finally in my new home and I am grateful and appreciative for all of you hard work, dedication, professionalism, and understanding. I was anxious and had no clue how to enter into or follow through with the home buying experience and you literally were a God send that provided me so much hope and relief through the process. Kudos to you Mike Gunn!!!!!"

Eliz Pientowski
Eliz Pientowski

Eliz Pientowski
Rocket Mortgage
127 Reviews
Mike Daly

"Eliz and her team exceeded my expectations and delivered flawlessly. When i first contacted Eliz i wasn't even sure what i wanted but after speaking with her for 5 minutes I knew what I needed to do ...Eliz and her team exceeded my expectations and delivered flawlessly. When i first contacted Eliz i wasn't even sure what i wanted but after speaking with her for 5 minutes I knew what I needed to do because she knew the options, listened to my concerns and explained the benefits. My closing from first contact to closing day was less than 20 days and cost me less then 2 hours total time involved. This was my 3rd mortgage with Rocket Mortgage and every time its a breeze and very professional. Thank you Eliz! Mike Daly "

Timothy Rice
Timothy Rice

Timothy Rice
Rocket Mortgage
127 Reviews
Danielle Reginek

"I wholeheartedly do not believe I would be a FIRST TIME homeowner if it wasn't for Tim!! He worked with me for over a year to get me to where I am today. My credit needed improvement. He gave me ...I wholeheartedly do not believe I would be a FIRST TIME homeowner if it wasn't for Tim!! He worked with me for over a year to get me to where I am today. My credit needed improvement. He gave me tips on what to do to get my score increased and kept in touch just to check in and see how I was doing on my path of homeownership. It made me feel comfortable, showed that he genuinely cared, and I trusted that everything would work out with him in my corner. I am so thankful for the patience he's had with me, such an uneducated person when it comes to buying a home and the "real estate" lingo that is involved. I would call him frequently just to ask, to me, seemed like dumb questions. He never made me feel that way. I had many restless nights over my pre-approval to closing period just thinking about the good, bad, and "what-if's" of this process. (So many what if's...lol) Any bad thought or concern I had, I would voice to Tim. He would always just tell me not to worry and that he would take care of it. He was prompt, respectful, witty, and extremely educated in this field. I admire his professionalism. I close on my home tomorrow morning. I will own a home tomorrow. Wow. It's an emotional feeling to know that I'm finally at the finish line. Thank you so much for everything you did to help me in this process Tim. Rocket Mortgage is lucky to have someone like you on their team. "

Abe Faraj
Abe Faraj

Abe Faraj
Rocket Mortgage
126 Reviews
Mario N Amber Solomon

"Working with Abe was an absolutely stress-free experience, truly unbelievable in the best way. When I told my realtor that I wanted to buy a home by January 2026 she said, “I have the guy for you.” ...Working with Abe was an absolutely stress-free experience, truly unbelievable in the best way. When I told my realtor that I wanted to buy a home by January 2026 she said, “I have the guy for you.” And she was right! From the moment Abe reached out he took a look at my credit, told me exactly what I needed to do and laid everything out clearly so we could close in our timeframe. My realtor Chevy, gave me a timeline and together we executed every step in order. Abe was always available when we needed him. He was very informative, knowledgeable, honest and patient. He answered every question we had and solved any issue within minutes. This home buying process was truly amazing because of the incredible team we had behind us. Abe made what could’ve been stressful feel easy and achievable. I give him 100/100 and highly recommend him to anyone looking for a smooth, supportive and professional home loan experience."

Daniel Friedberg
Daniel Friedberg

Daniel Friedberg
Rocket Mortgage
126 Reviews
Julie Boe

"Daniel was fantastic! While I was comparing loans with other companies he provided me solid and calm advice throughout. I almost had to jump through a few hoops with other companies (Wells Fargo) to ...Daniel was fantastic! While I was comparing loans with other companies he provided me solid and calm advice throughout. I almost had to jump through a few hoops with other companies (Wells Fargo) to get them to match the initially great rate Rocket Mortgage + Schwab was providing from the get-go. Another company the person I spoke with was very pushy and eager for business, but it simply wasn't a pleasant experience. In the end I was hopeful that Rocket Mortgage + Schwab would be able to give us the best deal because I absolutely had the best experience due to my interactions with Daniel. I am very happy with the outcome and really grateful for Daniel's guidance along the way. While I don't anticipate needing a new mortgage anytime in the near future, I will certainly recommend Rocket Mortgage + Schwab for others in a similar position. Thanks so much Daniel!"