Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 25 of 357
Flora Wescott

"I heard good things about Rocket Mortgage and decided to contact them one day on a whim. I had one of those "Modification Loans" and was interested in getting out of it. I honestly did not know if ...I heard good things about Rocket Mortgage and decided to contact them one day on a whim. I had one of those "Modification Loans" and was interested in getting out of it. I honestly did not know if Re Financing was going to be possible for me, but wanted to inquire about it. I was lucky Ted answered the phone that day! He is very knowledgeable and explained everything to me. He was very prompt to return my emails and texts. We ran across a couple of bumps along the way, and he was very patient and helpful during those times. (I might have shared some of my stress with him) He quickly gained my trust and I felt I could reach out to him when I needed to. If the opportunity comes up I will definitely recommend him. In the future he will be the first person I will call if I need financing for my next purchase! I am happy to say I am in a real Conventional Loan now thanks to him and his team! "

Joshua Jameson

"David was exceptional to work with!! We came to him not knowing what exactly we were getting ourselves into with an online refinance. He broke it down very professional and courteously to where we ...David was exceptional to work with!! We came to him not knowing what exactly we were getting ourselves into with an online refinance. He broke it down very professional and courteously to where we could understand the fine print and savings. He gave us an estimate and wound up getting us out of a FHA loan and going conventional with the equity in our home. He not only matched the estimate he originally gave but came out even better at the end. We will highly recommend David for friends and family. We will also be using him for future purchases. Bottom line is, he did what he said, he got us into a shorter term loan without any additional out of pocket monthly, which will save is thousands throughout the life of the loan. Thank you David, from our family to yours!"

Shaunté Knowles

"Jaimee was great to my family. She is extremely knowledgeable and patient. I am a very detailed person and ask and require a lot of information to feel comfortable. Jaimee was able to make me feel ...Jaimee was great to my family. She is extremely knowledgeable and patient. I am a very detailed person and ask and require a lot of information to feel comfortable. Jaimee was able to make me feel heard and explain and answer all my questions quite easily which shows her wealth of knowledge. She calculated and recalculated everything to help us figure out what was the best for our family. She worked around our schedules to find time to speak with both myself and my husband with our differing schedules which often hard to do without missing work. We are thankful for the experience with Jaimee"

Ruth Ellen Heaton

"There are not enough stars for Guy! 5 is waaaay too low for the quality service that he provides. I would give him a lot more if the tool would let me, for sure. Guy not only helped us design the ...There are not enough stars for Guy! 5 is waaaay too low for the quality service that he provides. I would give him a lot more if the tool would let me, for sure. Guy not only helped us design the right combination of funding for a complex combination of loans, involving more than one property (at one time), but he also helped us figure out the right order of things and how to benefit from equity, minimize taxes and so forth. He helped us before we even signed anything or started the loans by talking us through the possibilities. Then during the loan processes, when we were with other groups downstream, Guy continued to support us. There were times when I called him in a (sort of) panic because I thought the plan was getting derailed, and even when it wasn't his part of his job, he helped communicate the plans to the other groups and make sure I understood what was happening too. I consider Guy "our" loan expert. He is knowledgeable, trustworthy, a tremendous creative, problem solver and a genuinely kind person too. He is the "end-all, be-all" as far as I'm concerned. I wouldn't go to anyone else for this type of business."

Saba alba

"I had an absolutely wonderful experience working with Setvan. From start to finish, he was professional, attentive, and genuinely a pleasure to work with. What really stood out was how he turned what ...I had an absolutely wonderful experience working with Setvan. From start to finish, he was professional, attentive, and genuinely a pleasure to work with. What really stood out was how he turned what could have been a stressful process into something smooth and even enjoyable. His positive attitude, clear communication, and dedication made the entire experience feel effortless and joyful. It’s rare to come across someone who not only does their job exceptionally well but also makes you feel supported and valued throughout the process. I would confidently recommend Setvan to anyone looking for someone who is reliable, knowledgeable, and truly great to work with."

Deniece Miles

"I can’t say enough great things about Michelle from Rocket Mortgage. From start to finish, she was knowledgeable, patient, and incredibly supportive throughout my credit and mortgage preparation ...I can’t say enough great things about Michelle from Rocket Mortgage. From start to finish, she was knowledgeable, patient, and incredibly supportive throughout my credit and mortgage preparation process. She provided clear, step-by-step guidance and stayed on top of every detail, making sure I understood exactly what was needed to improve my credit profile. Thanks to her expertise and persistence, my credit score increased significantly and is now high enough for me to move forward toward mortgage approval—something I truly could not have achieved without her help. Michelle was always responsive, encouraging, and genuinely invested in my success. She made what could have been a stressful process feel manageable and empowering."

Eric Ell

"I really enjoyed working with Keegan. I was seeking to get a gone equity loan to do some work on my house. Keegan was entirely helpful, friendly, knowledgeable and polite. More than that, though, ...I really enjoyed working with Keegan. I was seeking to get a gone equity loan to do some work on my house. Keegan was entirely helpful, friendly, knowledgeable and polite. More than that, though, he was personable and i felt that we connected, person to person, and i enjoy some of the off-topic banter. Personally, that’s what I am always going to be seeking in any interaction, whether professional or casual, but I’m sure that he would have read me and reacted accordingly if my personality was different. He was able to answer all of my questions as well. But what I appreciated tbe most was that, between the initial loan Estimate and when i was about to accept, my credit score went down by a few points. This put me under a threshold that increased my APR. Keegan/rocket could have thought “great, we’ll get more of his money over time”. I wouldn’t have known there was a g other choice. But instead, he got me connected with another department and they and he helped me with a plan to bump it back up within a few days. That was above and beyond in my book. I can’t think of any negatives or negatives or even non-positives. Entirely positive experience. Thanks Keegan!"

Matt Boyd

"The only way to adequately describe Gabe's performance on this refi is through a metaphor: Close your eyes... You're in high school and you're the kicker of the football team. It's the last game of ...The only way to adequately describe Gabe's performance on this refi is through a metaphor: Close your eyes... You're in high school and you're the kicker of the football team. It's the last game of the regular season. Your team is losing by 2, and there are only a couple seconds left. Your team has the ball, and you're on the 3 yard line. Rumor has it that college football scouts are in attendance, but I digress. You just used your last timeout to stop the clock, so there's time for 1 play. Your coach, instead of deciding to go for it and get the touchdown, calls on you to kick a game-winning field goal. Oh and by the way, if you make this kick, your team will go to the state playoffs for the first time in 17 years. If you miss it, the season is over. Needless to say, you're nervous. As you walk on the field under those Friday night lights and feel the weight of the world on your back, a figure enters your peripheral. He's a giant of a man, strong as an ox, and he'll be on the field goal team with you, protecting you from oncoming rushers from the other team. His name is Gabe Munoz. He's a friend to all and a defender of the helpless (like you, the kicker). He's the kind of guy who everybody knows and loves because he's so friendly and happy-go-lucky. But don't kid yourself, he means business on the football field. A calming aura emanates from his very presence. You suddenly feel reassured because you know Gabe is going to war for you. When everybody lines up for the field goal attempt, it almost seems like the opposing team has 3x the correct number of players. You hope your line can blocks these guys, who are frothing at the mouth like a pack of rabid wolves. You look up at Gabe in the trenches, and he turns around to give you a confident and dramatic nod, as if to say "Let's end this. For Glory". You do your steps to prepare for the kick and let the holder know that you're ready. The sweat running down his face and his shaking hands show how terrified he is of the ensuing blitzkrieg. You just hope he can hold the ball upright. He looks forward to the long snapper, gives the signal, and the ball is shot backward between the snapper's legs directly into the holder's hands. His shaky hands put the ball on the tee as fast as they can, but you can't help but notice the bloodthirsty savages that are attacking your blockers and closing in on you at a rapid pace. They've already decapitated at least 3 of your players. You quickly begin your approach. You can see the whites of the savages' eyes, and they're going to rip you into pieces and feed you to their tarantulas. You take your final step and right before you kick the ball, you can't help but notice Gabe, the man among boys, grabbing fools by the 4 and throwing them one-handed back into the fiery inferno from whence they came. You'd think he was wielding the Ring of Power. After single-handedly blocking 35 savages, he turns back to you, and right before you are about to be swallowed by impending doom, he gives you another dramatic nod. Your foot hits the ball. It escapes the outstretched fingers of your foes by mere millimeters. It sails up and through the uprights. The kick is good. The savages screech and fall to the ground like melting wicked witches of the west. Though bruised and battered, Gabe survives the melee and was the entire reason you were able to get the job done. Bravo, Mr. Munoz."

James Milholen

"Daniel called me about a week ago, seemingly out of the blue on behalf of Rocket Mortgage to talk about my current loan, and an opportunity to refinance the loan at a lower interest rate. After a few ...Daniel called me about a week ago, seemingly out of the blue on behalf of Rocket Mortgage to talk about my current loan, and an opportunity to refinance the loan at a lower interest rate. After a few phone calls back and forth, we settled on a loan that would cut years of the time that it would take to pay off, and dropped the rate fantastically, saving me quite a lot of money in the long run. As others have stated, from the moment he began speaking on the phone, Daniel made it clear that he had my best interests in heart. He walked me though all the options, and explained what the mortgage company could and couldn't do. At no time did I feel pressured or forced - just very well informed. I cannot say enough nice about Daniel, (or anyone at Rocket Mortgage for that matter, they've all been fantastic) - and I would definenetly recommened him to others in a heartbeat."

Carlos Rosado

"My experience working with Sammy as my Rocket Mortgage Refi Officer was a very professional one and his expertise was a great experience as well.he demonstrated his patients and time to all my ...My experience working with Sammy as my Rocket Mortgage Refi Officer was a very professional one and his expertise was a great experience as well.he demonstrated his patients and time to all my questions and came back with very positive answers. Please beware that his work with the others staff members of the Rocket Mortgage Process with Ms Bassma .Ms Jayna .and many others as well as, the methods and systems that are used by the Rocket Mortgage Staff to prepare and process these loans to it's final stages is one of the best that I have ever encountered and experienced ,but at the end everything went as Mr Sammy said it would end like. Thank You Mr Sammy and the entire Rocket Mortgage Staff for this excellent service and experience and for making part of Rocket Mortgage."