Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 25 of 373
M Grant Ludwig Jr.

"Once again, it has been a pleasure to work with Harry. I had some financial concerns, Harry listened, took my concerns under review and was back to be with a 24 hours. Offering a solution to my ...Once again, it has been a pleasure to work with Harry. I had some financial concerns, Harry listened, took my concerns under review and was back to be with a 24 hours. Offering a solution to my concerns, he initiated and assisted me in getting a refinancing loan started and approved. Assisting me at every turn (websites, not my forte,lol) we were able to complete the necessary information. Harry independently worked with the Rocket Mortgage team, then advising me at every turn until completion. Harry worked with me, for me, and in representing Rocket Mortgage, went beyond the bounds of his job, in my estimation, to make the refinancing happen. Harry is a blessing, to Rocket Mortgage, and to me. A professional in every sense of the words, he eased my mind with each step we took. he was a partner with me, a friend who I needed on this "journey". Thank You Harry, and thank you Rocket Mortgage for Harry being part of your team. As a former manager with a Fortune 500 Corporation, Harry with his professionalism, his understanding of his customer concerns, his excellent communication skills, his timely followup, would be a person I would build any team around. A GREAT FRIEND and BUSINESS PARTNER. Please thank him for being there!!"

Joshua Jameson

"David was exceptional to work with!! We came to him not knowing what exactly we were getting ourselves into with an online refinance. He broke it down very professional and courteously to where we ...David was exceptional to work with!! We came to him not knowing what exactly we were getting ourselves into with an online refinance. He broke it down very professional and courteously to where we could understand the fine print and savings. He gave us an estimate and wound up getting us out of a FHA loan and going conventional with the equity in our home. He not only matched the estimate he originally gave but came out even better at the end. We will highly recommend David for friends and family. We will also be using him for future purchases. Bottom line is, he did what he said, he got us into a shorter term loan without any additional out of pocket monthly, which will save is thousands throughout the life of the loan. Thank you David, from our family to yours!"

Percival Baldwin

"Kevin is an intelligent, knowledgeable, professional, compassionate, personable, friendly, and the most helpful of any individual I have ever had pleasure in working with. Not only did he help me ...Kevin is an intelligent, knowledgeable, professional, compassionate, personable, friendly, and the most helpful of any individual I have ever had pleasure in working with. Not only did he help me every step of the way in the loan process for home purchasing, he contacted me frequently to encourage me and remind me each deadline all the way through. He loves Christ and he loves people. I love the way he made me laugh and smile when I thought I could not endure anymore paperwork! He made the process really so simple, with the help of their computer system and e-signatures, which he explained so thoroughly and taught me so well of every button to push, as if he were standing over me watching. Kevin works long hours and was available whenever I needed him. Sometimes at 7 or 8pm and he would spend as much time as I needed to get through each part of the process. The house closed 30 days after we started the process. Thank you Kevin. I love you for your caring nature. May God bless you in all that you do. I hope you remember me. I'm the housewife who doesn't care much for computers, who knew nothing about purchasing a house. My husband was recovering from surgeries, (Percy). With Rocket Mortgage, it cuts out the realtor. It was really very easy, especially for Kevin's help. They do it all from inspections, to title searches, to escrow and Kevin made sure to find us the best interest rate possible. Our closing costs were very reasonable and now we enjoy our new home. Coy ponds and all. Thank you, Kevin. You are a true blessing for us and we pray that your company appreciates your hard work. Barb Baldwin in Powder Springs GA"

Brian Strom

"I first contacted Rocket while trying to buy my first home but my credit wasn't the best ..... after being denied I was ready to give up .... the very next day I received a call from Tony. He gave me...I first contacted Rocket while trying to buy my first home but my credit wasn't the best ..... after being denied I was ready to give up .... the very next day I received a call from Tony. He gave me a little education on credit and looked at my credit and told me what I needed to do to get it better The first time anyone has ever done this for me. Over the next few weeks I was able to take care of the credit with his help and now it looks like I'm back on track.... Tony your a great person !!!! thanks again!!"

Sted Howard

"I am the proverbial paranoid "chipper-of-messages-in-marble" when it comes to electronic communication. Electronic banking still a bit scary and I still pay most bills by check and trusdt none to ...I am the proverbial paranoid "chipper-of-messages-in-marble" when it comes to electronic communication. Electronic banking still a bit scary and I still pay most bills by check and trusdt none to credit cards and I like to look folks in the eye when I do significant business. You can imagine my reluctance to write and rewrite mortgages on line and by phone. That is, until Heather Santos responded to an interest rate inquiry. Very quickly she gained my confidence with her firndly approach and her clear, and clearly comprehensive, grasp of the business at hand. From start to finish, she was the chief go-to person. No matter who else handled any specific part of the exercise, Heather was the reassuring voice that kept me believing that this was the thing to do and that she had it all in hand. The next time there is a significant rate drop, I'll probably call her first. "

BobbieJo Collins

"Katie, I wanted to thank you for everything you have done to make this refinance as smooth as possible. I was very nervous going into the whole process. You've been able to answer every question I've...Katie, I wanted to thank you for everything you have done to make this refinance as smooth as possible. I was very nervous going into the whole process. You've been able to answer every question I've had plus stepped me through ones I didn't even know I needed clarification on. You have been on the ball with any and all updates. I really appreciate everything you have done from the very beginning. I know people get caught up in the hustle and bustle of the day. Sometimes we forget to just slow down and pat someone on the back that has deserved it. Here's your pat on the back. Thank you again for everything. We truly couldn't have done it without you. Bobbie C."

Julie Boe

"Daniel was fantastic! While I was comparing loans with other companies he provided me solid and calm advice throughout. I almost had to jump through a few hoops with other companies (Wells Fargo) to ...Daniel was fantastic! While I was comparing loans with other companies he provided me solid and calm advice throughout. I almost had to jump through a few hoops with other companies (Wells Fargo) to get them to match the initially great rate Rocket Mortgage + Schwab was providing from the get-go. Another company the person I spoke with was very pushy and eager for business, but it simply wasn't a pleasant experience. In the end I was hopeful that Rocket Mortgage + Schwab would be able to give us the best deal because I absolutely had the best experience due to my interactions with Daniel. I am very happy with the outcome and really grateful for Daniel's guidance along the way. While I don't anticipate needing a new mortgage anytime in the near future, I will certainly recommend Rocket Mortgage + Schwab for others in a similar position. Thanks so much Daniel!"

Matt Boyd

"The only way to adequately describe Gabe's performance on this refi is through a metaphor: Close your eyes... You're in high school and you're the kicker of the football team. It's the last game of ...The only way to adequately describe Gabe's performance on this refi is through a metaphor: Close your eyes... You're in high school and you're the kicker of the football team. It's the last game of the regular season. Your team is losing by 2, and there are only a couple seconds left. Your team has the ball, and you're on the 3 yard line. Rumor has it that college football scouts are in attendance, but I digress. You just used your last timeout to stop the clock, so there's time for 1 play. Your coach, instead of deciding to go for it and get the touchdown, calls on you to kick a game-winning field goal. Oh and by the way, if you make this kick, your team will go to the state playoffs for the first time in 17 years. If you miss it, the season is over. Needless to say, you're nervous. As you walk on the field under those Friday night lights and feel the weight of the world on your back, a figure enters your peripheral. He's a giant of a man, strong as an ox, and he'll be on the field goal team with you, protecting you from oncoming rushers from the other team. His name is Gabe Munoz. He's a friend to all and a defender of the helpless (like you, the kicker). He's the kind of guy who everybody knows and loves because he's so friendly and happy-go-lucky. But don't kid yourself, he means business on the football field. A calming aura emanates from his very presence. You suddenly feel reassured because you know Gabe is going to war for you. When everybody lines up for the field goal attempt, it almost seems like the opposing team has 3x the correct number of players. You hope your line can blocks these guys, who are frothing at the mouth like a pack of rabid wolves. You look up at Gabe in the trenches, and he turns around to give you a confident and dramatic nod, as if to say "Let's end this. For Glory". You do your steps to prepare for the kick and let the holder know that you're ready. The sweat running down his face and his shaking hands show how terrified he is of the ensuing blitzkrieg. You just hope he can hold the ball upright. He looks forward to the long snapper, gives the signal, and the ball is shot backward between the snapper's legs directly into the holder's hands. His shaky hands put the ball on the tee as fast as they can, but you can't help but notice the bloodthirsty savages that are attacking your blockers and closing in on you at a rapid pace. They've already decapitated at least 3 of your players. You quickly begin your approach. You can see the whites of the savages' eyes, and they're going to rip you into pieces and feed you to their tarantulas. You take your final step and right before you kick the ball, you can't help but notice Gabe, the man among boys, grabbing fools by the 4 and throwing them one-handed back into the fiery inferno from whence they came. You'd think he was wielding the Ring of Power. After single-handedly blocking 35 savages, he turns back to you, and right before you are about to be swallowed by impending doom, he gives you another dramatic nod. Your foot hits the ball. It escapes the outstretched fingers of your foes by mere millimeters. It sails up and through the uprights. The kick is good. The savages screech and fall to the ground like melting wicked witches of the west. Though bruised and battered, Gabe survives the melee and was the entire reason you were able to get the job done. Bravo, Mr. Munoz."

Mike Daly

"Eliz and her team exceeded my expectations and delivered flawlessly. When i first contacted Eliz i wasn't even sure what i wanted but after speaking with her for 5 minutes I knew what I needed to do ...Eliz and her team exceeded my expectations and delivered flawlessly. When i first contacted Eliz i wasn't even sure what i wanted but after speaking with her for 5 minutes I knew what I needed to do because she knew the options, listened to my concerns and explained the benefits. My closing from first contact to closing day was less than 20 days and cost me less then 2 hours total time involved. This was my 3rd mortgage with Rocket Mortgage and every time its a breeze and very professional. Thank you Eliz! Mike Daly "

Greg Hackney

"I was curious about status of my Rocket Mortgage mortgage, and how to check on a better rate. When I contacted the site, my info went to Nikki, who contacted me and got me directed to an update of my...I was curious about status of my Rocket Mortgage mortgage, and how to check on a better rate. When I contacted the site, my info went to Nikki, who contacted me and got me directed to an update of my mortgage. Right from the beginning I found Nikki very easy to communicate with. She was always courteous, easy to understand and had a very pleasing manner when working on the various stages of opening our new mortgage. Nikki was always patient when it came to answering questions and making sure the steps went smoothly. I eventually was moved on to other representatives, but didn't feel as comfortable as I had with Nikki. Although the other representatives were very knowledgable, I felt much more at ease working with Nikki. It was a genuine pleasure meeting a working with Nikki, and I will be sure to contact her for any future inquiries I may have regarding my Rocket Mortgage account."