"Jake was very helpful, friendly and responsive. He returned calls and emails very quickly, he explained the details of every aspect of my loan and answered all my questions and it turned out all his ...Jake was very helpful, friendly and responsive. He returned calls and emails very quickly, he explained the details of every aspect of my loan and answered all my questions and it turned out all his answers were accurate. He is very hard working including responding to email questions on a Sunday morning and even called me to follow up. I highly recommend working with Jake. He made my experience a pleasure instead of a nightmare."