Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 26 of 373
John Robison

"Jeremy was the consummate professional with an exceptional command of the details of his business. I had very poor experiences with several other institutions especially Jeremy was the consummate ...Jeremy was the consummate professional with an exceptional command of the details of his business. I had very poor experiences with several other institutions especially Jeremy was the consummate professional with an exceptional command of the details of his business. We had spent months with nothing but road blocks and poorly trained and inexperienced people. He completed the entire process in less than 30 days and coordinated all efforts within the Rocket Mortgage organization. I would highly recommend him to any of my family members. John R Jeremy was the consummate professional. Amazingly through and accurate. Chase had been a fiasco of six months of their protocol and roadblocks. Jeremy utilized others in the Rocket Mortgage organization and coordinated all services. The entire process took less than 30 days with every question resolved immediately . He even managed to secure a rate significantly below any other that I had looked into. I would highly recommend him to any member of my family. John r "

Mike Daly

"Eliz and her team exceeded my expectations and delivered flawlessly. When i first contacted Eliz i wasn't even sure what i wanted but after speaking with her for 5 minutes I knew what I needed to do ...Eliz and her team exceeded my expectations and delivered flawlessly. When i first contacted Eliz i wasn't even sure what i wanted but after speaking with her for 5 minutes I knew what I needed to do because she knew the options, listened to my concerns and explained the benefits. My closing from first contact to closing day was less than 20 days and cost me less then 2 hours total time involved. This was my 3rd mortgage with Rocket Mortgage and every time its a breeze and very professional. Thank you Eliz! Mike Daly "

James Milholen

"Daniel called me about a week ago, seemingly out of the blue on behalf of Rocket Mortgage to talk about my current loan, and an opportunity to refinance the loan at a lower interest rate. After a few ...Daniel called me about a week ago, seemingly out of the blue on behalf of Rocket Mortgage to talk about my current loan, and an opportunity to refinance the loan at a lower interest rate. After a few phone calls back and forth, we settled on a loan that would cut years of the time that it would take to pay off, and dropped the rate fantastically, saving me quite a lot of money in the long run. As others have stated, from the moment he began speaking on the phone, Daniel made it clear that he had my best interests in heart. He walked me though all the options, and explained what the mortgage company could and couldn't do. At no time did I feel pressured or forced - just very well informed. I cannot say enough nice about Daniel, (or anyone at Rocket Mortgage for that matter, they've all been fantastic) - and I would definenetly recommened him to others in a heartbeat."

Dan Rice
Dan Rice

Dan Rice

Rocket Mortgage
121 Reviews
Crystal Herendeen

"As a realtor representing homebuyers in the competitive housing market, I have had the pleasure of working with Dan Rice as a mortgage lender, and I can confidently say that he is one of the best in ...As a realtor representing homebuyers in the competitive housing market, I have had the pleasure of working with Dan Rice as a mortgage lender, and I can confidently say that he is one of the best in the business. From the very beginning, Dan impressed me with his expertise and professionalism. He took the time to explain the mortgage process to my clients in a way that was clear and easy to understand, and he was always available to answer any questions that arose along the way. What really sets Dan apart, however, is his dedication to his clients. He truly cares about getting them the best possible mortgage rates and terms, and he goes above and beyond to make sure that everything runs smoothly. He is always quick to respond to emails and phone calls, and he works tirelessly to ensure that all of the necessary paperwork is completed in a timely and efficient manner. In addition to his expertise and dedication, Dan is also a pleasure to work with. He has a friendly and approachable demeanor that puts my clients at ease, and he is always willing to go the extra mile to make sure that they feel supported throughout the entire homebuying process. Overall, I cannot recommend Dan Rice highly enough. He is an outstanding mortgage lender who truly cares about his clients, and he has the knowledge, expertise, and dedication to ensure that they get the best possible mortgage rates and terms. If you are looking for a top-notch mortgage lender, Dan Rice is the one to choose!"

Sam Bazzi
Sam Bazzi

Sam Bazzi

Rocket Mortgage
120 Reviews
Christine Amor

"Sam was AMAZING. Initially, there was zero pressure, he was just happy to answer my questions without anything in return. Once I was certain I was going to complete my transactions with him he made ...Sam was AMAZING. Initially, there was zero pressure, he was just happy to answer my questions without anything in return. Once I was certain I was going to complete my transactions with him he made himself available 24/7 and was always very quick to respond to my inquiries. The entire process of receiving and submitting documents online was truly a blessing and really made what could have been a very stressful process much less stressful. As I was processing 2 refinances at roughly the same time they were able to transfer all of the documents from one loan to the other so that I didn't have to complete duplicate work - common sense, right?! I LOVED that I could check the status of my loans via Rocket Mortgage - I have the app and love it, I'm also using it for my loan payments as well. This was an amazing process, I have already recommended Sam to someone who has also used him and reported to me how impressed they were. Actually, my parents used him and recommended that I use him too - SO GLAD THAT I DID. I WOULD HIGHLY RECOMMEND SAM AND Rocket Mortgage TO ANYONE THAT INQUIRED - SPREAD THE WORK!"

Ruth Ellen Heaton

"There are not enough stars for Guy! 5 is waaaay too low for the quality service that he provides. I would give him a lot more if the tool would let me, for sure. Guy not only helped us design the ...There are not enough stars for Guy! 5 is waaaay too low for the quality service that he provides. I would give him a lot more if the tool would let me, for sure. Guy not only helped us design the right combination of funding for a complex combination of loans, involving more than one property (at one time), but he also helped us figure out the right order of things and how to benefit from equity, minimize taxes and so forth. He helped us before we even signed anything or started the loans by talking us through the possibilities. Then during the loan processes, when we were with other groups downstream, Guy continued to support us. There were times when I called him in a (sort of) panic because I thought the plan was getting derailed, and even when it wasn't his part of his job, he helped communicate the plans to the other groups and make sure I understood what was happening too. I consider Guy "our" loan expert. He is knowledgeable, trustworthy, a tremendous creative, problem solver and a genuinely kind person too. He is the "end-all, be-all" as far as I'm concerned. I wouldn't go to anyone else for this type of business."

Jenna Anderson

"If there were an option for infinite stars, even that wouldn’t be enough to rate my experience with Joe Salinger at Rocket Mortgage!!! Being a first time homebuyer, with barely enough established ...If there were an option for infinite stars, even that wouldn’t be enough to rate my experience with Joe Salinger at Rocket Mortgage!!! Being a first time homebuyer, with barely enough established credit AND a $50k increase on asking price in the middle of the approval process, Joe patiently explained each scenario and provided solutions to every obstacle that tried to get in the way!! This young man worked diligently with and for us to ensure our closing date and I’m forever in his debt! (No pun intended 😆) Hands down the ABSOLUTE best experience! Joe is compassionate, understanding and relentless when it comes to problem solving. Not to mention his honesty! He never once lead us on and told us we would have a lot to do while we went thru this buying process but we never once felt alone or like our questions were not fully answered. I will partner with Joe for ALL of our upcoming investment purchases and will sing his praise to everybody in need of a caring and experience Mortgage Broker!!! Thank you AGAIN Joe! April 1st will me our one month closing anniversary and we only have YOU to thank!! 🥰🥰🥰"

Carlos Rosado

"My experience working with Sammy as my Rocket Mortgage Refi Officer was a very professional one and his expertise was a great experience as well.he demonstrated his patients and time to all my ...My experience working with Sammy as my Rocket Mortgage Refi Officer was a very professional one and his expertise was a great experience as well.he demonstrated his patients and time to all my questions and came back with very positive answers. Please beware that his work with the others staff members of the Rocket Mortgage Process with Ms Bassma .Ms Jayna .and many others as well as, the methods and systems that are used by the Rocket Mortgage Staff to prepare and process these loans to it's final stages is one of the best that I have ever encountered and experienced ,but at the end everything went as Mr Sammy said it would end like. Thank You Mr Sammy and the entire Rocket Mortgage Staff for this excellent service and experience and for making part of Rocket Mortgage."

BrendaHida Interpreter

"We are refinancing our home, and Ryan Albig has gone the extra mile for us every step of the way. He has answered our questions to our satisfaction, we have confided so much about our financial ...We are refinancing our home, and Ryan Albig has gone the extra mile for us every step of the way. He has answered our questions to our satisfaction, we have confided so much about our financial situation with him and he has told us what we need to do to take care of those financial issues that could affect the refinancing process because we want the process to go smoothly. Refinancing is a very personal and confidential process in which a lot of disclosures have to be made and when we speak with Ryan it feels as though we're speaking with a family member, I've never had to think, "Oh, I shouldn't have said that, or I need to get back on the phone with Ryan to clarify what I meant." Ryan is very patient and understanding and customizes the process and his hours to our schedule, situation and needs, which makes the process much easier to go through. With Rocket Mortgage I am always speaking with a live person, Ryan, directly, there's continuity. I don't have to explain why I am calling to anyone and who I need to talk to just to be put on hold, I call Ryan directly and he knows my name when he picks up. Ryan is a professional. I must admit that an agent from another company called me to try to get me to refinance with them, and my impression of that individual after my first conversation with him was that he and the people he worked with were just a bunch of clowns who had no respect for what I said and went and did the complete opposite. I was frustrated and upset to say the least, though, it was good to compare the difference I experienced when speaking with Ryan at Rocket Mortgage who listens, is helpful and a professional with whom I was already happy to be in communication. I expect to write another great review after closing and make referrals to friends and everyone on here, Facebook, Twitter, and anywhere I can recommend Rocket Mortgage and bankers like Ryan Albig."

Yaranice Baltazar

"All I can say is WOW! Joaquin took care of all of our loan needs as if it was his own home he was buying. I am 100% satisfied with my experience thanks to him. He is super one on one and always ...All I can say is WOW! Joaquin took care of all of our loan needs as if it was his own home he was buying. I am 100% satisfied with my experience thanks to him. He is super one on one and always available by text, phone, or email. Never once did I feel like he was giving me the run around and never had to worry about the hassle of having to go through automated phone service, his number goes straight to his office. Getting Preapproved was complicated for us because of Our Credit situation and he stayed by our side for 6 months while we got our credit exactly where we needed it. Joaquin is simply the best and I would buy 100 houses if he was my loan officer every single time. Put your trust in him, he is worth it. Thank you Joaquin for helping us make our dream come true. David & Yaranice Baltazar"