Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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Page 26 of 374
Matt Boyd

"The only way to adequately describe Gabe's performance on this refi is through a metaphor: Close your eyes... You're in high school and you're the kicker of the football team. It's the last game of ...The only way to adequately describe Gabe's performance on this refi is through a metaphor: Close your eyes... You're in high school and you're the kicker of the football team. It's the last game of the regular season. Your team is losing by 2, and there are only a couple seconds left. Your team has the ball, and you're on the 3 yard line. Rumor has it that college football scouts are in attendance, but I digress. You just used your last timeout to stop the clock, so there's time for 1 play. Your coach, instead of deciding to go for it and get the touchdown, calls on you to kick a game-winning field goal. Oh and by the way, if you make this kick, your team will go to the state playoffs for the first time in 17 years. If you miss it, the season is over. Needless to say, you're nervous. As you walk on the field under those Friday night lights and feel the weight of the world on your back, a figure enters your peripheral. He's a giant of a man, strong as an ox, and he'll be on the field goal team with you, protecting you from oncoming rushers from the other team. His name is Gabe Munoz. He's a friend to all and a defender of the helpless (like you, the kicker). He's the kind of guy who everybody knows and loves because he's so friendly and happy-go-lucky. But don't kid yourself, he means business on the football field. A calming aura emanates from his very presence. You suddenly feel reassured because you know Gabe is going to war for you. When everybody lines up for the field goal attempt, it almost seems like the opposing team has 3x the correct number of players. You hope your line can blocks these guys, who are frothing at the mouth like a pack of rabid wolves. You look up at Gabe in the trenches, and he turns around to give you a confident and dramatic nod, as if to say "Let's end this. For Glory". You do your steps to prepare for the kick and let the holder know that you're ready. The sweat running down his face and his shaking hands show how terrified he is of the ensuing blitzkrieg. You just hope he can hold the ball upright. He looks forward to the long snapper, gives the signal, and the ball is shot backward between the snapper's legs directly into the holder's hands. His shaky hands put the ball on the tee as fast as they can, but you can't help but notice the bloodthirsty savages that are attacking your blockers and closing in on you at a rapid pace. They've already decapitated at least 3 of your players. You quickly begin your approach. You can see the whites of the savages' eyes, and they're going to rip you into pieces and feed you to their tarantulas. You take your final step and right before you kick the ball, you can't help but notice Gabe, the man among boys, grabbing fools by the 4 and throwing them one-handed back into the fiery inferno from whence they came. You'd think he was wielding the Ring of Power. After single-handedly blocking 35 savages, he turns back to you, and right before you are about to be swallowed by impending doom, he gives you another dramatic nod. Your foot hits the ball. It escapes the outstretched fingers of your foes by mere millimeters. It sails up and through the uprights. The kick is good. The savages screech and fall to the ground like melting wicked witches of the west. Though bruised and battered, Gabe survives the melee and was the entire reason you were able to get the job done. Bravo, Mr. Munoz."

Dan Rice
Dan Rice

Dan Rice

Rocket Mortgage
122 Reviews
Crystal Herendeen

"As a realtor representing homebuyers in the competitive housing market, I have had the pleasure of working with Dan Rice as a mortgage lender, and I can confidently say that he is one of the best in ...As a realtor representing homebuyers in the competitive housing market, I have had the pleasure of working with Dan Rice as a mortgage lender, and I can confidently say that he is one of the best in the business. From the very beginning, Dan impressed me with his expertise and professionalism. He took the time to explain the mortgage process to my clients in a way that was clear and easy to understand, and he was always available to answer any questions that arose along the way. What really sets Dan apart, however, is his dedication to his clients. He truly cares about getting them the best possible mortgage rates and terms, and he goes above and beyond to make sure that everything runs smoothly. He is always quick to respond to emails and phone calls, and he works tirelessly to ensure that all of the necessary paperwork is completed in a timely and efficient manner. In addition to his expertise and dedication, Dan is also a pleasure to work with. He has a friendly and approachable demeanor that puts my clients at ease, and he is always willing to go the extra mile to make sure that they feel supported throughout the entire homebuying process. Overall, I cannot recommend Dan Rice highly enough. He is an outstanding mortgage lender who truly cares about his clients, and he has the knowledge, expertise, and dedication to ensure that they get the best possible mortgage rates and terms. If you are looking for a top-notch mortgage lender, Dan Rice is the one to choose!"

Jenna Anderson

"If there were an option for infinite stars, even that wouldn’t be enough to rate my experience with Joe Salinger at Rocket Mortgage!!! Being a first time homebuyer, with barely enough established ...If there were an option for infinite stars, even that wouldn’t be enough to rate my experience with Joe Salinger at Rocket Mortgage!!! Being a first time homebuyer, with barely enough established credit AND a $50k increase on asking price in the middle of the approval process, Joe patiently explained each scenario and provided solutions to every obstacle that tried to get in the way!! This young man worked diligently with and for us to ensure our closing date and I’m forever in his debt! (No pun intended 😆) Hands down the ABSOLUTE best experience! Joe is compassionate, understanding and relentless when it comes to problem solving. Not to mention his honesty! He never once lead us on and told us we would have a lot to do while we went thru this buying process but we never once felt alone or like our questions were not fully answered. I will partner with Joe for ALL of our upcoming investment purchases and will sing his praise to everybody in need of a caring and experience Mortgage Broker!!! Thank you AGAIN Joe! April 1st will me our one month closing anniversary and we only have YOU to thank!! 🥰🥰🥰"

Greg Hackney

"I was curious about status of my Rocket Mortgage mortgage, and how to check on a better rate. When I contacted the site, my info went to Nikki, who contacted me and got me directed to an update of my...I was curious about status of my Rocket Mortgage mortgage, and how to check on a better rate. When I contacted the site, my info went to Nikki, who contacted me and got me directed to an update of my mortgage. Right from the beginning I found Nikki very easy to communicate with. She was always courteous, easy to understand and had a very pleasing manner when working on the various stages of opening our new mortgage. Nikki was always patient when it came to answering questions and making sure the steps went smoothly. I eventually was moved on to other representatives, but didn't feel as comfortable as I had with Nikki. Although the other representatives were very knowledgable, I felt much more at ease working with Nikki. It was a genuine pleasure meeting a working with Nikki, and I will be sure to contact her for any future inquiries I may have regarding my Rocket Mortgage account."

Sam Bazzi
Sam Bazzi

Sam Bazzi

Rocket Mortgage
121 Reviews
Christine Amor

"Sam was AMAZING. Initially, there was zero pressure, he was just happy to answer my questions without anything in return. Once I was certain I was going to complete my transactions with him he made ...Sam was AMAZING. Initially, there was zero pressure, he was just happy to answer my questions without anything in return. Once I was certain I was going to complete my transactions with him he made himself available 24/7 and was always very quick to respond to my inquiries. The entire process of receiving and submitting documents online was truly a blessing and really made what could have been a very stressful process much less stressful. As I was processing 2 refinances at roughly the same time they were able to transfer all of the documents from one loan to the other so that I didn't have to complete duplicate work - common sense, right?! I LOVED that I could check the status of my loans via Rocket Mortgage - I have the app and love it, I'm also using it for my loan payments as well. This was an amazing process, I have already recommended Sam to someone who has also used him and reported to me how impressed they were. Actually, my parents used him and recommended that I use him too - SO GLAD THAT I DID. I WOULD HIGHLY RECOMMEND SAM AND Rocket Mortgage TO ANYONE THAT INQUIRED - SPREAD THE WORK!"

Denise Geoffrion

"Ryan was always there - quickly answering emails and phone calls and giving me prompt answers to my MANY questions. I don’t know how many times I asked for a pre-qual letter; it always came within ...Ryan was always there - quickly answering emails and phone calls and giving me prompt answers to my MANY questions. I don’t know how many times I asked for a pre-qual letter; it always came within hours, nights, weekends included. I think he sleeps with a cell nearby. I was looking for non-conventional properties in two states and he never hesitated, checking with his underwriter for some of the properties - like those off the grid with no running water 3000 miles away from my home. When I finally settled on a property, the process of getting approved for the mortgage took a few days because everything was already in his file thanks to Rocket Mortgage’s relationship with my bank, Scwhab. I literally had no hoops to jump through. When it came to closing, it was over in 25 minutes and even the realtors who insisted I use a local community bank that was very familiar with the area, had to admit they were very impressed with the ease and simplicity of the closing. Ryan was a dream, there’s nothing he needs to improve. I woud and have highly recommended Rocket Mortgage simply based on the service he provided. If his boss is reading this - he deserves bonus!!!"

Eric Ell

"I really enjoyed working with Keegan. I was seeking to get a gone equity loan to do some work on my house. Keegan was entirely helpful, friendly, knowledgeable and polite. More than that, though, ...I really enjoyed working with Keegan. I was seeking to get a gone equity loan to do some work on my house. Keegan was entirely helpful, friendly, knowledgeable and polite. More than that, though, he was personable and i felt that we connected, person to person, and i enjoy some of the off-topic banter. Personally, that’s what I am always going to be seeking in any interaction, whether professional or casual, but I’m sure that he would have read me and reacted accordingly if my personality was different. He was able to answer all of my questions as well. But what I appreciated tbe most was that, between the initial loan Estimate and when i was about to accept, my credit score went down by a few points. This put me under a threshold that increased my APR. Keegan/rocket could have thought “great, we’ll get more of his money over time”. I wouldn’t have known there was a g other choice. But instead, he got me connected with another department and they and he helped me with a plan to bump it back up within a few days. That was above and beyond in my book. I can’t think of any negatives or negatives or even non-positives. Entirely positive experience. Thanks Keegan!"

John Robison

"Jeremy was the consummate professional with an exceptional command of the details of his business. I had very poor experiences with several other institutions especially Jeremy was the consummate ...Jeremy was the consummate professional with an exceptional command of the details of his business. I had very poor experiences with several other institutions especially Jeremy was the consummate professional with an exceptional command of the details of his business. We had spent months with nothing but road blocks and poorly trained and inexperienced people. He completed the entire process in less than 30 days and coordinated all efforts within the Rocket Mortgage organization. I would highly recommend him to any of my family members. John R Jeremy was the consummate professional. Amazingly through and accurate. Chase had been a fiasco of six months of their protocol and roadblocks. Jeremy utilized others in the Rocket Mortgage organization and coordinated all services. The entire process took less than 30 days with every question resolved immediately . He even managed to secure a rate significantly below any other that I had looked into. I would highly recommend him to any member of my family. John r "

James Milholen

"Daniel called me about a week ago, seemingly out of the blue on behalf of Rocket Mortgage to talk about my current loan, and an opportunity to refinance the loan at a lower interest rate. After a few ...Daniel called me about a week ago, seemingly out of the blue on behalf of Rocket Mortgage to talk about my current loan, and an opportunity to refinance the loan at a lower interest rate. After a few phone calls back and forth, we settled on a loan that would cut years of the time that it would take to pay off, and dropped the rate fantastically, saving me quite a lot of money in the long run. As others have stated, from the moment he began speaking on the phone, Daniel made it clear that he had my best interests in heart. He walked me though all the options, and explained what the mortgage company could and couldn't do. At no time did I feel pressured or forced - just very well informed. I cannot say enough nice about Daniel, (or anyone at Rocket Mortgage for that matter, they've all been fantastic) - and I would definenetly recommened him to others in a heartbeat."

Carlos Rosado

"My experience working with Sammy as my Rocket Mortgage Refi Officer was a very professional one and his expertise was a great experience as well.he demonstrated his patients and time to all my ...My experience working with Sammy as my Rocket Mortgage Refi Officer was a very professional one and his expertise was a great experience as well.he demonstrated his patients and time to all my questions and came back with very positive answers. Please beware that his work with the others staff members of the Rocket Mortgage Process with Ms Bassma .Ms Jayna .and many others as well as, the methods and systems that are used by the Rocket Mortgage Staff to prepare and process these loans to it's final stages is one of the best that I have ever encountered and experienced ,but at the end everything went as Mr Sammy said it would end like. Thank You Mr Sammy and the entire Rocket Mortgage Staff for this excellent service and experience and for making part of Rocket Mortgage."