Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 28 of 459
Ruby Corralejo

"What a great experience! I am so happy that I got to work with Mathew Goldberg on our home purchase loan. He was like family in a very short time. And so efficient. The loan process was actually ...What a great experience! I am so happy that I got to work with Mathew Goldberg on our home purchase loan. He was like family in a very short time. And so efficient. The loan process was actually fun. How many people can say that about getting a loan, especially at Christmas time? Thanks Mathew! I would highly, highly recommend you."

Lynn Reese

"Very responsive to my questions. Very pleasant and knowledgeable when we spoke on the phone."

Jamie Smith

"Brian was responsive, communicative and did a great job keeping from start to finish, working on my specific situation and keeping me informed throughout."

"Bruce was great, he was very helpful and did everything he could to make the process go smoothly and with as least problems as possible! He always answered my phone calls and I have thoroughly enjoyed...Bruce was great, he was very helpful and did everything he could to make the process go smoothly and with as least problems as possible! He always answered my phone calls and I have thoroughly enjoyed working with him! Because of him, my husband and I now live in our dream home! Thank you so much Bruce!!!"

Leslie Riley

"Bryan was an absolute pleasure to work with. Professional, knowledgeable, and personable. He was able to keep me apprised throughout the process, so there were no surprises. He's an asset to the ...Bryan was an absolute pleasure to work with. Professional, knowledgeable, and personable. He was able to keep me apprised throughout the process, so there were no surprises. He's an asset to the Rocket Mortgage organization!"

Ashish Kelkar

"Excellent work by Heather and her team, very efficient and responsive to all questions and issues."

Howard Lyons

"Thank you for providing excellent customer service."

David Ellis

"this loan took a long time but not really that long see all the different things that had to be done. Christopher was very good he stayed with an in contact with me all the way thru the loan process ...this loan took a long time but not really that long see all the different things that had to be done. Christopher was very good he stayed with an in contact with me all the way thru the loan process not like most where they get your information and then send you to someone else he explained everything that i asked him. and made sure everything went thru and clear."

BrendaHida Interpreter

"We are refinancing our home, and Ryan Albig has gone the extra mile for us every step of the way. He has answered our questions to our satisfaction, we have confided so much about our financial ...We are refinancing our home, and Ryan Albig has gone the extra mile for us every step of the way. He has answered our questions to our satisfaction, we have confided so much about our financial situation with him and he has told us what we need to do to take care of those financial issues that could affect the refinancing process because we want the process to go smoothly. Refinancing is a very personal and confidential process in which a lot of disclosures have to be made and when we speak with Ryan it feels as though we're speaking with a family member, I've never had to think, "Oh, I shouldn't have said that, or I need to get back on the phone with Ryan to clarify what I meant." Ryan is very patient and understanding and customizes the process and his hours to our schedule, situation and needs, which makes the process much easier to go through. With Rocket Mortgage I am always speaking with a live person, Ryan, directly, there's continuity. I don't have to explain why I am calling to anyone and who I need to talk to just to be put on hold, I call Ryan directly and he knows my name when he picks up. Ryan is a professional. I must admit that an agent from another company called me to try to get me to refinance with them, and my impression of that individual after my first conversation with him was that he and the people he worked with were just a bunch of clowns who had no respect for what I said and went and did the complete opposite. I was frustrated and upset to say the least, though, it was good to compare the difference I experienced when speaking with Ryan at Rocket Mortgage who listens, is helpful and a professional with whom I was already happy to be in communication. I expect to write another great review after closing and make referrals to friends and everyone on here, Facebook, Twitter, and anywhere I can recommend Rocket Mortgage and bankers like Ryan Albig."

George McCluer

"Bryan was very professional, very polite, very friendly and very knowledgeable in his field. He was very diligent to keep me updated whenever there was a progression to the next step in my ...Bryan was very professional, very polite, very friendly and very knowledgeable in his field. He was very diligent to keep me updated whenever there was a progression to the next step in my application or any new request for info from me. He did the very best to make sure my needs were met and any questions I had were promptly answered. I would highly recommend Bryan to any customer who is looking for a reliable and caring professional to handle their mortgage needs. Bryan is just a great all around person to work with and goes the extra mile in satisfying the customer. "