Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 28 of 487
Tim Glover

"David, thanks so much for all of your efforts to make our refinancing experience the BEST we have ever had! Because of your knowledge and diligence, we were able to shave 10 years off of our mortgage ...David, thanks so much for all of your efforts to make our refinancing experience the BEST we have ever had! Because of your knowledge and diligence, we were able to shave 10 years off of our mortgage with a minimal increase to our monthly payment. You made the process very easy and painless! We would highly recommend you to anyone!"

Daniel Shammas

"Tim was awesome! Very professional and prompt. I would recommend him to everyone looking for mortgage needs. "

Don Hamilton

"When I purchased a condo in Florida in 2003, the procedure was relatively routine. I was not prepared for the changes resulting from the crash of 2008. I have an engineering degree from Georgia Tech ...When I purchased a condo in Florida in 2003, the procedure was relatively routine. I was not prepared for the changes resulting from the crash of 2008. I have an engineering degree from Georgia Tech and ran my own business for 25 years. However I have serious doubts that I could have successfully completed the steps required to obtain a mortgage in 2016 without the professional (also friendly and understanding) guidance of Bob White and his associates. I highly recommend Bob to anyone looking to purchase a home."

Lisa Geiger

"Nicole was great to work with! She explained everything clearly and kept me up to date with the loan process."

BrendaHida Interpreter

"We are refinancing our home, and Ryan Albig has gone the extra mile for us every step of the way. He has answered our questions to our satisfaction, we have confided so much about our financial ...We are refinancing our home, and Ryan Albig has gone the extra mile for us every step of the way. He has answered our questions to our satisfaction, we have confided so much about our financial situation with him and he has told us what we need to do to take care of those financial issues that could affect the refinancing process because we want the process to go smoothly. Refinancing is a very personal and confidential process in which a lot of disclosures have to be made and when we speak with Ryan it feels as though we're speaking with a family member, I've never had to think, "Oh, I shouldn't have said that, or I need to get back on the phone with Ryan to clarify what I meant." Ryan is very patient and understanding and customizes the process and his hours to our schedule, situation and needs, which makes the process much easier to go through. With Rocket Mortgage I am always speaking with a live person, Ryan, directly, there's continuity. I don't have to explain why I am calling to anyone and who I need to talk to just to be put on hold, I call Ryan directly and he knows my name when he picks up. Ryan is a professional. I must admit that an agent from another company called me to try to get me to refinance with them, and my impression of that individual after my first conversation with him was that he and the people he worked with were just a bunch of clowns who had no respect for what I said and went and did the complete opposite. I was frustrated and upset to say the least, though, it was good to compare the difference I experienced when speaking with Ryan at Rocket Mortgage who listens, is helpful and a professional with whom I was already happy to be in communication. I expect to write another great review after closing and make referrals to friends and everyone on here, Facebook, Twitter, and anywhere I can recommend Rocket Mortgage and bankers like Ryan Albig."

George McCluer

"Bryan was very professional, very polite, very friendly and very knowledgeable in his field. He was very diligent to keep me updated whenever there was a progression to the next step in my ...Bryan was very professional, very polite, very friendly and very knowledgeable in his field. He was very diligent to keep me updated whenever there was a progression to the next step in my application or any new request for info from me. He did the very best to make sure my needs were met and any questions I had were promptly answered. I would highly recommend Bryan to any customer who is looking for a reliable and caring professional to handle their mortgage needs. Bryan is just a great all around person to work with and goes the extra mile in satisfying the customer. "

Rick Wenning

"It was a great pleasure working with Harry. His attention to detail and professionalism were exceptional. He is outstanding asset to the Rocket Mortgage Home Loans team. Again, it was a great pleasure...It was a great pleasure working with Harry. His attention to detail and professionalism were exceptional. He is outstanding asset to the Rocket Mortgage Home Loans team. Again, it was a great pleasure working with him. "

Gloria Brooks

"Shelly was a great help during a complicated home purchase. She was on top of everything and answered all of my questions in a timely manner. She provided alternatives and really listened to our ...Shelly was a great help during a complicated home purchase. She was on top of everything and answered all of my questions in a timely manner. She provided alternatives and really listened to our needs. I'd highly recommend working with Shelly to obtain a mortgage!"

Darrell Nuber

"VERY PROFESSIONAL and answers all your questions. does not pressure you. Guy is Awesome !!!!"

Tiffany Rolen

"Derek was awesome helping me refinance my house "