Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 28 of 482
Archie Pollard

"John is a true professional. He explained the process in simple terms."

BrendaHida Interpreter

"We are refinancing our home, and Ryan Albig has gone the extra mile for us every step of the way. He has answered our questions to our satisfaction, we have confided so much about our financial ...We are refinancing our home, and Ryan Albig has gone the extra mile for us every step of the way. He has answered our questions to our satisfaction, we have confided so much about our financial situation with him and he has told us what we need to do to take care of those financial issues that could affect the refinancing process because we want the process to go smoothly. Refinancing is a very personal and confidential process in which a lot of disclosures have to be made and when we speak with Ryan it feels as though we're speaking with a family member, I've never had to think, "Oh, I shouldn't have said that, or I need to get back on the phone with Ryan to clarify what I meant." Ryan is very patient and understanding and customizes the process and his hours to our schedule, situation and needs, which makes the process much easier to go through. With Rocket Mortgage I am always speaking with a live person, Ryan, directly, there's continuity. I don't have to explain why I am calling to anyone and who I need to talk to just to be put on hold, I call Ryan directly and he knows my name when he picks up. Ryan is a professional. I must admit that an agent from another company called me to try to get me to refinance with them, and my impression of that individual after my first conversation with him was that he and the people he worked with were just a bunch of clowns who had no respect for what I said and went and did the complete opposite. I was frustrated and upset to say the least, though, it was good to compare the difference I experienced when speaking with Ryan at Rocket Mortgage who listens, is helpful and a professional with whom I was already happy to be in communication. I expect to write another great review after closing and make referrals to friends and everyone on here, Facebook, Twitter, and anywhere I can recommend Rocket Mortgage and bankers like Ryan Albig."

Ruby Corralejo

"What a great experience! I am so happy that I got to work with Mathew Goldberg on our home purchase loan. He was like family in a very short time. And so efficient. The loan process was actually ...What a great experience! I am so happy that I got to work with Mathew Goldberg on our home purchase loan. He was like family in a very short time. And so efficient. The loan process was actually fun. How many people can say that about getting a loan, especially at Christmas time? Thanks Mathew! I would highly, highly recommend you."

Tim Glover

"David, thanks so much for all of your efforts to make our refinancing experience the BEST we have ever had! Because of your knowledge and diligence, we were able to shave 10 years off of our mortgage ...David, thanks so much for all of your efforts to make our refinancing experience the BEST we have ever had! Because of your knowledge and diligence, we were able to shave 10 years off of our mortgage with a minimal increase to our monthly payment. You made the process very easy and painless! We would highly recommend you to anyone!"

Raymond Jones

"Outstanding service and a smooth transaction"

Rick Wenning

"It was a great pleasure working with Harry. His attention to detail and professionalism were exceptional. He is outstanding asset to the Rocket Mortgage Home Loans team. Again, it was a great pleasure...It was a great pleasure working with Harry. His attention to detail and professionalism were exceptional. He is outstanding asset to the Rocket Mortgage Home Loans team. Again, it was a great pleasure working with him. "

Eliana Crovador Meers

"Mark was very friendly and extremely helpful. I LOVED the fact that he was always attentive to my concerns and always got back with me in a timely manner. Thanks Mark you are A++++. You provided me ...Mark was very friendly and extremely helpful. I LOVED the fact that he was always attentive to my concerns and always got back with me in a timely manner. Thanks Mark you are A++++. You provided me with an awesome experience."

William Holmes

"The entire team at Rocket Mortgage's was great! Adam was my senior loan officer and was able to make my process worry proof. This is my second loan with Rocket Mortgage and the process seems to get ...The entire team at Rocket Mortgage's was great! Adam was my senior loan officer and was able to make my process worry proof. This is my second loan with Rocket Mortgage and the process seems to get better every time. The ability to know what your status of your loan 24/7 and follow up by email and phone from the loan team, made my wife and I feel like we were more than just clients. Thanks Adam for a smooth and relaxed home loan. Bill and Sheila Holmes"

George McCluer

"Bryan was very professional, very polite, very friendly and very knowledgeable in his field. He was very diligent to keep me updated whenever there was a progression to the next step in my ...Bryan was very professional, very polite, very friendly and very knowledgeable in his field. He was very diligent to keep me updated whenever there was a progression to the next step in my application or any new request for info from me. He did the very best to make sure my needs were met and any questions I had were promptly answered. I would highly recommend Bryan to any customer who is looking for a reliable and caring professional to handle their mortgage needs. Bryan is just a great all around person to work with and goes the extra mile in satisfying the customer. "

Kimberly Fielder

"Gina was very helpful and answered all of my numerous questions."