Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 28 of 446

"Bruce was great, he was very helpful and did everything he could to make the process go smoothly and with as least problems as possible! He always answered my phone calls and I have thoroughly enjoyed...Bruce was great, he was very helpful and did everything he could to make the process go smoothly and with as least problems as possible! He always answered my phone calls and I have thoroughly enjoyed working with him! Because of him, my husband and I now live in our dream home! Thank you so much Bruce!!!"

Richard Bettini

"Gabe was a pleasure to work with. He answered my questions expertly and was quick to respond when messages were left. I found him to be quite personable and to be a down to earth guy. I would not ...Gabe was a pleasure to work with. He answered my questions expertly and was quick to respond when messages were left. I found him to be quite personable and to be a down to earth guy. I would not hesitate to recommend him to oversee anyone's refinance or new mortgage opportunity."

Lynn Reese

"Very responsive to my questions. Very pleasant and knowledgeable when we spoke on the phone."

Howard Lyons

"Thank you for providing excellent customer service."

William Damson

"Bob was knowledgeable , not pushy and professional , one problem your other folks do not each other way to many folks involved . "

Steve Kotarba

"Christopher was up front with everything that was needed to make my refinance the quickest and no hassle experience anyone could ask for. He was always there to answer any question you had about the ...Christopher was up front with everything that was needed to make my refinance the quickest and no hassle experience anyone could ask for. He was always there to answer any question you had about the process and told you what information the team needed to get it done without all the call backs saying they forgot and needed something else. I would recommend him to anyone for a loan or refi ."

BrendaHida Interpreter

"We are refinancing our home, and Ryan Albig has gone the extra mile for us every step of the way. He has answered our questions to our satisfaction, we have confided so much about our financial ...We are refinancing our home, and Ryan Albig has gone the extra mile for us every step of the way. He has answered our questions to our satisfaction, we have confided so much about our financial situation with him and he has told us what we need to do to take care of those financial issues that could affect the refinancing process because we want the process to go smoothly. Refinancing is a very personal and confidential process in which a lot of disclosures have to be made and when we speak with Ryan it feels as though we're speaking with a family member, I've never had to think, "Oh, I shouldn't have said that, or I need to get back on the phone with Ryan to clarify what I meant." Ryan is very patient and understanding and customizes the process and his hours to our schedule, situation and needs, which makes the process much easier to go through. With Rocket Mortgage I am always speaking with a live person, Ryan, directly, there's continuity. I don't have to explain why I am calling to anyone and who I need to talk to just to be put on hold, I call Ryan directly and he knows my name when he picks up. Ryan is a professional. I must admit that an agent from another company called me to try to get me to refinance with them, and my impression of that individual after my first conversation with him was that he and the people he worked with were just a bunch of clowns who had no respect for what I said and went and did the complete opposite. I was frustrated and upset to say the least, though, it was good to compare the difference I experienced when speaking with Ryan at Rocket Mortgage who listens, is helpful and a professional with whom I was already happy to be in communication. I expect to write another great review after closing and make referrals to friends and everyone on here, Facebook, Twitter, and anywhere I can recommend Rocket Mortgage and bankers like Ryan Albig."

Eliana Crovador Meers

"Mark was very friendly and extremely helpful. I LOVED the fact that he was always attentive to my concerns and always got back with me in a timely manner. Thanks Mark you are A++++. You provided me ...Mark was very friendly and extremely helpful. I LOVED the fact that he was always attentive to my concerns and always got back with me in a timely manner. Thanks Mark you are A++++. You provided me with an awesome experience."

Ashish Kelkar

"Excellent work by Heather and her team, very efficient and responsive to all questions and issues."

David Ellis

"this loan took a long time but not really that long see all the different things that had to be done. Christopher was very good he stayed with an in contact with me all the way thru the loan process ...this loan took a long time but not really that long see all the different things that had to be done. Christopher was very good he stayed with an in contact with me all the way thru the loan process not like most where they get your information and then send you to someone else he explained everything that i asked him. and made sure everything went thru and clear."