Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 29 of 356
Brett Cerqua
Brett Cerqua

Brett Cerqua
Rocket Mortgage
114 Reviews
Nicole Guzman

"I was reticent to begin the refi process after originally answering an internet ad. Having refinanced somewhat recently in the past (3 yrs previous), I was well aware of the hassle the process can ...I was reticent to begin the refi process after originally answering an internet ad. Having refinanced somewhat recently in the past (3 yrs previous), I was well aware of the hassle the process can be. Brett assured me that this would be no hassle, and he wouldn't keep coming back to me asking for more documents to be uploaded. He was true to his word. I was able to re-finance by uploading just one or two documents. No in-home inspection, no appraisal, no hassle. Just confirmed salary and he took care of the rest. The interest rate we got was ridiculously low, and in the end will save a bunch of money. We liked it so much we had Brett help us refi some investment property the month after the primary residence refi closed. Trust Brett, he knows what he's doing. Thanks Brett!"

Christian Hoeft
Christian Hoeft

Christian Hoeft
Rocket Mortgage
114 Reviews
Ginger Withall

"We are very impressed with the knowledge that Christian possesses about how we can meet our financial goals. When asking him a direct financial question, you can be absolutely certain that Christian ...We are very impressed with the knowledge that Christian possesses about how we can meet our financial goals. When asking him a direct financial question, you can be absolutely certain that Christian will have an answer that makes sense. If for some reason he isn't quite sure of the answer, he will research and dig into all resources to come-up with a credible answer. He has a body of knowledge, at his fingertips, that is amazing. We recommend Christian to all needing straight-forward answers about real estate loans, whether it be a new loan or a refinance. Trust is a very important component of a business relationship. We trust Christian in completing all phases of our loan from the beginning to the end. These days, one can't always believe what some home loan persons say. Fortunately, we have complete faith in what Christian tells us as these issues are verifiable. We find he has been completely honest and helpful regarding issues relating to our present loan inquiry."

Matt Marolda
Matt Marolda

Matt Marolda
Rocket Mortgage
114 Reviews
Chintan Patel

"Ok, so where do I start? My wife and I have been looking for a new home for a couple of years. We found a few prospective homes and wanted to move fast. During my research a couple of cimpatiens kept ...Ok, so where do I start? My wife and I have been looking for a new home for a couple of years. We found a few prospective homes and wanted to move fast. During my research a couple of cimpatiens kept coming up for mortgage originations. I called the first and was on hold for 30 mins... bad sign right? I called Rocket Mortgage and was immediately transferred to Matt. I got lucky! Within the first day we were pre- approved numbers in hand we called a realtor and went house shopping. Every day Matt called or emailed to make sure all was good. He answered the phone 90% of the time pretty much at anytime of the day. On the occasions I did leave a message he'd have the answer emailed and then provided a follow up call. The whole time he made sure we had all our buying options laid out in an easy to understand manner. When we put an offer in and went to start the closing process, Matt and his team went even further. They engineered the loan to save us 10 years off the loan for very little extra monthly. If your still reading this then I have one last thing to add. He won't sell you an unrealistic loan or home expectations. He will get you into what you can realistically afford and not be worried about months end or even when the tax bill arrives. That to me means he's not in the sell a home game. If you really need convincing then call me. Matt has my number and I tell you in person why you should use him and his team. Thanks again! "

Timario Mehmeti
Timario Mehmeti

Timario Mehmeti
Rocket Mortgage
114 Reviews
Maritza Morales

"Mr. Timario Mehmeti, Senior Purchase Banker was awesome. Mr. Mehmeti was extremely patient, understanding and efficient. Mr. Mehmeti had always explained things very well. I could access his ...Mr. Timario Mehmeti, Senior Purchase Banker was awesome. Mr. Mehmeti was extremely patient, understanding and efficient. Mr. Mehmeti had always explained things very well. I could access his assistance easily through chat, email and text messaging . He was very responsive and quick to return my call, emails or texts. He would go over and over things with me when I was having trouble understanding any part of the loan process. He went far and beyond to assist me from the beginning to the end ensuring me that everything was going to be all right. I put my trust in him and he most definitely came through for me. Thank you for your patience as well as treating me as person rather than just home loan customer. You stand above the rest, and you're my 1st choice, if I need loan help"

Collin Strachan
Collin Strachan

Collin Strachan
Rocket Mortgage
114 Reviews
Bob Garza

"I remember the first time Collin called me offering to help with my home purchase. I was reluctant at first as I did not know him and had not done work with Rocket Mortgage. He was patient and ...I remember the first time Collin called me offering to help with my home purchase. I was reluctant at first as I did not know him and had not done work with Rocket Mortgage. He was patient and offered information on himself and Rocket Mortgage. We continued to talk and I eventually gained confidence and decided to share information needed in order to evaluate my loan needs. I can safely say that not having bought a house in over 27 years the process of shopping for mortgage lenders via the internet was all new but yet again easy to learn and use. It also helped that I am somewhat tech knowledgeable. Very pleased with how Collin introduced the Rocket Mortgage approach to mortgage lending to me. Thanks and look forward to being a client. Bob Garza"

Cutter Tews
Cutter Tews

Cutter Tews
Rocket Mortgage
114 Reviews
Donna Prewitt Hammonds

"Cutter was professional and extremely helpful during just an awful refinancing process with Rocket Mortgage. The process could not have been handled much worse. Gross incompetence from the ...Cutter was professional and extremely helpful during just an awful refinancing process with Rocket Mortgage. The process could not have been handled much worse. Gross incompetence from the contracted appraiser resulted in unnecessary mortgage insurance that will cost me over $2k before it finally is removed from my account. They told me they would not be selling my mortgage, but after 6 weeks it has already been sold to another company. Their estimates needed for escrow were so poorly calculated that I got $4k back from them after closing. The communication during the refinancing is shockingly unprofessional if you hear from them at all. Cutter is a very nice young man but Rocket Mortgage is a complete joke. They must be hiring high school dropouts to manage their processes."

Katlyn Weldon
Katlyn Weldon

Katlyn Weldon
Rocket Mortgage
114 Reviews
Deb Dimino Kehoe

"Katlyn is a rare treasure in the field of mortgage people. I have owned eight homes, refinanced several and have experience with many mortgage companies. I can truly say that Katlyn is one of the ...Katlyn is a rare treasure in the field of mortgage people. I have owned eight homes, refinanced several and have experience with many mortgage companies. I can truly say that Katlyn is one of the finest i have come into contact with. Rocket Mortgage is lucky to have her and we customers are fortunate to have her working for and with us. From the first time I spoke with her, she was professional and a sweetheart. She knows her business and made me feel comfortable throughout the process. She was always ready to answer any questions and was willing to walk me through the on-line process. Even after I had moved along in the process, she checked in and it felt as if I was speaking with an old friend. She remembered personal items and asked about my family. She shared a few anecdotes herself while maintaining her professionalism throughout the process."

Marjan Krcaj
Marjan Krcaj

Marjan Krcaj
Rocket Mortgage
113 Reviews
Barbara Stover

"Marjan was simply fantastic. He answered every question we had within minutes and guided us through the loan process with ease. The loan process was made so much easier when a representative is ...Marjan was simply fantastic. He answered every question we had within minutes and guided us through the loan process with ease. The loan process was made so much easier when a representative is thorough, quick to respond and exceptionally kind. A loan process can be difficult, yet Marjan helped us obtain the loan in record time with no problems at all. We have had several home loans in our life time and many were filled with unanswered questions, lack of communication and tons of paperwork sent repeatedly. None of this was a problem with Marjan and we wish he had been available with every loan!! A great job and 100 per cent notice to everyone to contact Rocket Mortgage/Rocket and ask for him. Thank you so much Marjan......"

Anthony Nitecki
Anthony Nitecki

Anthony Nitecki
Rocket Mortgage
111 Reviews
Lisa Scott

"Anthony was very accommodating helping us through the loan process. We had many different financing options to run past him and he worked through every one of them with us. He was patient and ...Anthony was very accommodating helping us through the loan process. We had many different financing options to run past him and he worked through every one of them with us. He was patient and professional at every turn. When we had a question that was not specifically in his bailiwick he referred to the right specialists or he forwarded the question for us. He always returned our phone calls and never left us hanging. Knowledge and flexibility are his strong points. We would highly recommend him to anyone who may have multiple complicated scenarios to choose from. Anthony will steer people in the right direction."

Chris Osterlund
Chris Osterlund

Chris Osterlund
Rocket Mortgage
113 Reviews
Nancy Eldert

"Chris is a stellar person professionally and personally. I gave him 5 gold stars,but my phone won’t let them stick. He was so calm and also knew the whole banking process so well, I was always in good...Chris is a stellar person professionally and personally. I gave him 5 gold stars,but my phone won’t let them stick. He was so calm and also knew the whole banking process so well, I was always in good hands. Chris kept me informed through the whole process. I didn’t have electronic signature on my phone. He and another employee helped me download your mini app. It ended up being so helpful. Chris was organized and extremely patient. Our refinance was in the range I hoped for. He listened well. He always seemed to like his job because no matter what help we needed, he was always there for us. Getting a refinance was incredibly easy compared to others I’ve done over my adult life.The banking I’ve done with Rocket Mortgage was respectful, fair, mostly easy and completed in a shorter amount of time than possible with traditional businesses. Chris had all the people including the notary on time. I was amazed at how your company has such a well coordinated group of people including people in my home. He was amazing at coordinating people I needed to see in person. I never worried about the integrity of business with your company. Thank you for my 2nd or 3rd refinance with you. Chris could handle with class and integrity any promotion you give him in the future. I’m a teacher and really related to his positive and serious nature with doing the steps correctly. You have a 5 gold star employee! Sincerely, Nancy Eldert"