Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 31 of 494
William Damson

"Bob was knowledgeable , not pushy and professional , one problem your other folks do not each other way to many folks involved . "

BrendaHida Interpreter

"We are refinancing our home, and Ryan Albig has gone the extra mile for us every step of the way. He has answered our questions to our satisfaction, we have confided so much about our financial ...We are refinancing our home, and Ryan Albig has gone the extra mile for us every step of the way. He has answered our questions to our satisfaction, we have confided so much about our financial situation with him and he has told us what we need to do to take care of those financial issues that could affect the refinancing process because we want the process to go smoothly. Refinancing is a very personal and confidential process in which a lot of disclosures have to be made and when we speak with Ryan it feels as though we're speaking with a family member, I've never had to think, "Oh, I shouldn't have said that, or I need to get back on the phone with Ryan to clarify what I meant." Ryan is very patient and understanding and customizes the process and his hours to our schedule, situation and needs, which makes the process much easier to go through. With Rocket Mortgage I am always speaking with a live person, Ryan, directly, there's continuity. I don't have to explain why I am calling to anyone and who I need to talk to just to be put on hold, I call Ryan directly and he knows my name when he picks up. Ryan is a professional. I must admit that an agent from another company called me to try to get me to refinance with them, and my impression of that individual after my first conversation with him was that he and the people he worked with were just a bunch of clowns who had no respect for what I said and went and did the complete opposite. I was frustrated and upset to say the least, though, it was good to compare the difference I experienced when speaking with Ryan at Rocket Mortgage who listens, is helpful and a professional with whom I was already happy to be in communication. I expect to write another great review after closing and make referrals to friends and everyone on here, Facebook, Twitter, and anywhere I can recommend Rocket Mortgage and bankers like Ryan Albig."

Kimberly Fielder

"Gina was very helpful and answered all of my numerous questions."

Richard Job

"did a great job. would recommend him to anyone in need of a loan. the best of the best."

Tiffany Rolen

"Derek was awesome helping me refinance my house "

Trisha O'Neil

"Professional, friendly and timely with responses. He made the loan process quick and painless."

Gloria Brooks

"Shelly was a great help during a complicated home purchase. She was on top of everything and answered all of my questions in a timely manner. She provided alternatives and really listened to our ...Shelly was a great help during a complicated home purchase. She was on top of everything and answered all of my questions in a timely manner. She provided alternatives and really listened to our needs. I'd highly recommend working with Shelly to obtain a mortgage!"

Jean Booth-Varela

"Tara went far above and beyond to make sure my refi went smoothly. There was some very difficult hurdles to get over but she was there to get me through it and my refi went great. Thank you Tara! and ...Tara went far above and beyond to make sure my refi went smoothly. There was some very difficult hurdles to get over but she was there to get me through it and my refi went great. Thank you Tara! and Rocket Mortgage! Jean"

George McCluer

"Bryan was very professional, very polite, very friendly and very knowledgeable in his field. He was very diligent to keep me updated whenever there was a progression to the next step in my ...Bryan was very professional, very polite, very friendly and very knowledgeable in his field. He was very diligent to keep me updated whenever there was a progression to the next step in my application or any new request for info from me. He did the very best to make sure my needs were met and any questions I had were promptly answered. I would highly recommend Bryan to any customer who is looking for a reliable and caring professional to handle their mortgage needs. Bryan is just a great all around person to work with and goes the extra mile in satisfying the customer. "

Derrick Wall

"Dawd was a pleasure to work with and kept me up to date on every aspect of the loan process and is still keeping me up to date now that I am the next step of the home buying process."