Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 33 of 373
Ryan Bless
Ryan Bless

Ryan Bless
Rocket Mortgage
108 Reviews
Donald Salerno

"The experience with both Ryan and Rocket Mortgage is beyond a doubt the best experience I have ever had from start to finish in a refinance process. Ryan was knowledgeable and friendly and really ...The experience with both Ryan and Rocket Mortgage is beyond a doubt the best experience I have ever had from start to finish in a refinance process. Ryan was knowledgeable and friendly and really made me feel comfortable with choosing Rocket Mortgage. Additionally, Rocket Mortgage has leveraged paperless technology which makes for a very simplified overall process. From start to my close was literally 2 weeks! I challenge anyone thinking of doing a loan refinance to find a better vendor with those type of results. Donald Salerno"

Austin Cassidy
Austin Cassidy

Austin Cassidy
Rocket Mortgage
108 Reviews
Jim Houston

"I was fortunate to have Mr. Austin Cassidy assigned to my loan. From the very beginning of my home loan process, Mr. Cassidy carefully and skillfully took my information and told me everything I ...I was fortunate to have Mr. Austin Cassidy assigned to my loan. From the very beginning of my home loan process, Mr. Cassidy carefully and skillfully took my information and told me everything I needed to know and what I needed to gather and provide for a smooth home loan process. I even had a verbal approval that same afternoon and the whole process couldn't have gone any smoother. I cannot say enough good things about Mr. Cassidy. He was always there to help me with anything and help me complete various stages of information gathering I needed to provide. He actually played a big role in how smoothly my home loan process went. Rocket Mortgage is fortunate to have him on their staff. Kind regards, Jim Houston, Charleston, SC"

Mike Iacobacci
Mike Iacobacci

Mike Iacobacci
Rocket Mortgage
108 Reviews
William Maynor

"I discovered Mike on the internet, early in 2019. I was interested in refinancing my home after my divorce. Mike was very professional and helpful, in filling out my application. Finding out ...I discovered Mike on the internet, early in 2019. I was interested in refinancing my home after my divorce. Mike was very professional and helpful, in filling out my application. Finding out quickly that I was approved for a home loan from his company. Rocket Mortgage. The rate of the mortgage was 2.0 percentage points below my current mortgage. Which was at 6.5 percent. That would mean a lower mortgage payment for me, more money in my pocket per month. Unfortunately, his company found out that my name was on another property that had a payment that had exceeded 30 days at one time. But it had been paid off after the deliquent payment. So I was penalized for one year. Mike said that once my penalty was expired I could resume my application with him. He advised me to keep making my payment's on time. I did that! I called Mike First week of October, 2019. He started the wheel turning again for me, all electronically. Signature and all. Application was approved, I went with a VA loan as I'm retired military. It was a little more work on my part, going with a VA loan. Mike informed me that the rates were lower now. He locked me in a 30 year fixed mortgage at 3.25 Percent. Half of my current rate of 6.5 percent. With coaching from Mike and patience from myself. It took a little time to complete the process. All the the paper was meticulous and reviewed for perfection by his team from Rocket Mortgage. Mike was always helpful and positive on every question or issue that I had for him. He was always friendly and respectful to me, on every question or issue I presented to him. He had a positive attitude and always answered my questions, in a quick and timely manner. With answers! I started the Loan application October 08th, 2019. Closed on the Mortgage December 20th 2019. I'm very pleased. One thing I recommend, is to check your Rocket Mortgage page once a day. When you have a task, complete it as quickly as possible. Read it over and over. Become aware of the whole package. There's alot going on and to learn. It really helped me. Thank you to Mike and all at Rocket Mortgage. I'll use you again on my next home purchase. Sincerely, William Maynor. Happy Customer."

Joe Juarez
Joe Juarez

Joe Juarez
Rocket Mortgage
107 Reviews
Michael Cabral

"We couldn’t have asked for a better mortgage financial advisor than Joe. From start to finish, he was incredibly helpful, patient, and genuinely kind—qualities that made what can be a stressful ...We couldn’t have asked for a better mortgage financial advisor than Joe. From start to finish, he was incredibly helpful, patient, and genuinely kind—qualities that made what can be a stressful process feel smooth and manageable. Joe took the time to explain every step in a way that was easy to understand, always making sure we felt confident and informed in our decisions. No question ever felt too small, and his responsiveness and attention to detail were truly outstanding. What stood out most was Joe’s dedication and care, he went above and beyond to ensure we got the best possible outcome. We always felt like we were in good hands. It’s rare to find someone who combines such professionalism with such a personal touch. We are so grateful for his support and would wholeheartedly recommend Joe to anyone looking for a trustworthy, knowledgeable, and compassionate mortgage advisor."

Robert Messing
Robert Messing

Robert Messing
Rocket Mortgage
108 Reviews
Claire Futral

"My husband and I managed to get ourselves in a financial bind and really needed this refinance. WE were at our wits end with the whole refinancing process. We had been given the run around by ...My husband and I managed to get ourselves in a financial bind and really needed this refinance. WE were at our wits end with the whole refinancing process. We had been given the run around by several other financial institutions full of false hopes and fake pretenses. Late one evening Robert called me and to be quite honest, I didn't want to hear a thing he had to say. The last thing I wanted was to jump through hoops for no reason, again. He kept asking us to trust him and that he would take care of us. After what we had been through we were rather cynical but didn't stay that way for long. He was sincere. He was genuine. He was knowledgeable. Most of all, he was honest. The day after speaking with him and starting the process, I was back to freaking out thinking Rocket Mortgage was going to pull the same shenanigans the other lenders had. Once again, he assured me that this was an easy process and he would help us every step of the way. He has held true to his word. I have bugged him numerous times throughout the process and he has always been there to listen to my concerns, answer any questions and if by chance he doesn't have the answer he gets it. In today's world, customer service seems to be a thing of the past. It is refreshing to know that there are still people like Robert out there who actually know what customer service is and strive to be the best. Bravo to Rocket Mortgage for having him as part of the team. Robert has saved our family from financial ruin. I guess you could say he is our personal loan hero! For that, we cannot thank you enough!"

Cortni Moore
Cortni Moore

Cortni Moore
Rocket Mortgage
108 Reviews
Mitch Pouliot

"I cannot thank Cortni enough for the help she provided us throughout the process of obtaining our loan. I reached out to Rocket Mortgage out of desperation. My wife and I found our dream house and ...I cannot thank Cortni enough for the help she provided us throughout the process of obtaining our loan. I reached out to Rocket Mortgage out of desperation. My wife and I found our dream house and didn’t want it to get away. We were wotking with our local bank at the time and every step of the process was slow and tedious. From the moment I first spoke to Cortni she was positive, kind, and professional. I felt like she made our loan her number one priority. She was always available and consistently returned phone calls immediately. She helped me understand the different options we had with our loan and made sure I knew the advantages and disadvantages of each option. She even helped me put together an offer on the house that I was comfortable with. We were a family of 8 living in a 2 bedroom house and I can honestly say that we would still be there if it wasn’t for Cortni. She’s the best I’ve ever envountered in the business and I’m eternally grateful for her help."

Austin Neumann
Austin Neumann

Austin Neumann
Rocket Mortgage
108 Reviews
Lidia Carr

"Austin, you nailed it! Customer service and your experience along with your tenacity and followup and any time of day! You are there at a moment’s notice and return call so very efficient. You did...Austin, you nailed it! Customer service and your experience along with your tenacity and followup and any time of day! You are there at a moment’s notice and return call so very efficient. You did everything right from being very honest and alerting me of s rate hike. The fact that I had already chosen a financial institution to work with and you explained the process in detail! No snail mail and everything so quick and easy all done on line saving me a ton of time and locking in an interest rate right before the Feds increased them the next day. You definitely have a gift and your customer service and knowledge in the finance business Is so valuable for customers like me! You won and all because of your knowledge and honesty! Thank you for saving this family a ton of money on a refinance! I’m so happy I answered the phone and though I thought I already knew who I was going to choose, your customer service and knowledge and ease of being able to do it all on line was flawless! Great job. Thank you for your amazing service and being available every single time I had questions. You are a gold and Rocket Mortgage has a star financial specialist! They are very lucky to have you as part of their team. Phenomenal job you did for our family!!!!!"

Dan Pochmara
Dan Pochmara

Dan Pochmara
Rocket Mortgage
108 Reviews
Anna Tuv

"We had an excellent experience working with Dan during our home purchase. From start to finish, he was professional, responsive, and incredibly knowledgeable about the process. Dan guided us through ...We had an excellent experience working with Dan during our home purchase. From start to finish, he was professional, responsive, and incredibly knowledgeable about the process. Dan guided us through every step with clarity and patience, making what could have been a stressful experience feel smooth and manageable. He was always available to answer our questions, explain details, and provide thoughtful advice that helped us make confident decisions. What stood out most was his attention to detail and commitment to ensuring everything was handled correctly and on time. He truly went above and beyond to support us, and we always felt that he had our best interests in mind. We highly recommend Dan to anyone looking to buy a home. His expertise, reliability, and dedication make him an outstanding partner in the home-buying process."

Michael Ressler
Michael Ressler

Michael Ressler
Rocket Mortgage
108 Reviews
Jennifer Scafati

"I have been researching purchasing a home and mortgage options that might be available to me. I luckily clicked on a Rocket Mortgage link and decided to use their online chat service to ask a few ...I have been researching purchasing a home and mortgage options that might be available to me. I luckily clicked on a Rocket Mortgage link and decided to use their online chat service to ask a few questions. I luckily was put into contact with Michael. He gave me great information and has actually started me on the path to homeownership. He told me I needed to work my credit a bit and set me up with people who are going to help me get my credit up to par. In all the research I’ve done thus far no one has even come close to actually getting the process started for me. Michael truly seems like he wants to help me get into a house and in this profession this character is sometimes hard to find. It’s crazy that after our chat I feel becoming a homeowner again is finally in my grasp and this is a direct result of michael’s information and help. I also believe he’s in it to help. If anyone reads these reviews and are looking for someone to work with someone at Rocket Mortgage michael is the man!!!"

Jonathan Sawkin
Jonathan Sawkin

Jonathan Sawkin
Rocket Mortgage
107 Reviews
Nadya Rodríguez

"Not sure if even what we say can fully explain our journey with Jonathan. We were about to close with another bank but VERY unsatisfied with the deal. The desire of a new home was making us just want ...Not sure if even what we say can fully explain our journey with Jonathan. We were about to close with another bank but VERY unsatisfied with the deal. The desire of a new home was making us just want to get everything over with. Thank GOD we reached out to Rocket Mortgage specifically to Jonathan. We were intimidated by false statements that were keeping us from searching another mortgage option but he was able to manage all that anxiety with grace and gave us peace of mind and the truth. I cannot leave out he helped us save SOOOO much money with his negotiation. He was available at all times no matter what (except on vacation in the desert lol and Boy did we miss him bc no other substitute was comparable). I believe that Jonathan at such young age has a true gift. A Perfect balance between his business knowledge and his not overwhelming persuasiveness to make his clients feel secure and confident while breaking any previous false self defense barriers we can have. You became a friend/family. Missing all that excitement sometimes. We BLESS YOU and will FOREVER be in our hearts and part of this home. PLEASE stop by when in Miami. THE SKY IS THE LIMIT AND WE ARE PROUD OF YOU!!! Jonelle Fiorillo and Carlos Lopez Your BEST team"