Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 34 of 374
Ryan Bless
Ryan Bless

Ryan Bless
Rocket Mortgage
108 Reviews
Donald Salerno

"The experience with both Ryan and Rocket Mortgage is beyond a doubt the best experience I have ever had from start to finish in a refinance process. Ryan was knowledgeable and friendly and really ...The experience with both Ryan and Rocket Mortgage is beyond a doubt the best experience I have ever had from start to finish in a refinance process. Ryan was knowledgeable and friendly and really made me feel comfortable with choosing Rocket Mortgage. Additionally, Rocket Mortgage has leveraged paperless technology which makes for a very simplified overall process. From start to my close was literally 2 weeks! I challenge anyone thinking of doing a loan refinance to find a better vendor with those type of results. Donald Salerno"

Austin Cassidy
Austin Cassidy

Austin Cassidy
Rocket Mortgage
108 Reviews
Jim Houston

"I was fortunate to have Mr. Austin Cassidy assigned to my loan. From the very beginning of my home loan process, Mr. Cassidy carefully and skillfully took my information and told me everything I ...I was fortunate to have Mr. Austin Cassidy assigned to my loan. From the very beginning of my home loan process, Mr. Cassidy carefully and skillfully took my information and told me everything I needed to know and what I needed to gather and provide for a smooth home loan process. I even had a verbal approval that same afternoon and the whole process couldn't have gone any smoother. I cannot say enough good things about Mr. Cassidy. He was always there to help me with anything and help me complete various stages of information gathering I needed to provide. He actually played a big role in how smoothly my home loan process went. Rocket Mortgage is fortunate to have him on their staff. Kind regards, Jim Houston, Charleston, SC"

Mike Iacobacci
Mike Iacobacci

Mike Iacobacci
Rocket Mortgage
108 Reviews
William Maynor

"I discovered Mike on the internet, early in 2019. I was interested in refinancing my home after my divorce. Mike was very professional and helpful, in filling out my application. Finding out ...I discovered Mike on the internet, early in 2019. I was interested in refinancing my home after my divorce. Mike was very professional and helpful, in filling out my application. Finding out quickly that I was approved for a home loan from his company. Rocket Mortgage. The rate of the mortgage was 2.0 percentage points below my current mortgage. Which was at 6.5 percent. That would mean a lower mortgage payment for me, more money in my pocket per month. Unfortunately, his company found out that my name was on another property that had a payment that had exceeded 30 days at one time. But it had been paid off after the deliquent payment. So I was penalized for one year. Mike said that once my penalty was expired I could resume my application with him. He advised me to keep making my payment's on time. I did that! I called Mike First week of October, 2019. He started the wheel turning again for me, all electronically. Signature and all. Application was approved, I went with a VA loan as I'm retired military. It was a little more work on my part, going with a VA loan. Mike informed me that the rates were lower now. He locked me in a 30 year fixed mortgage at 3.25 Percent. Half of my current rate of 6.5 percent. With coaching from Mike and patience from myself. It took a little time to complete the process. All the the paper was meticulous and reviewed for perfection by his team from Rocket Mortgage. Mike was always helpful and positive on every question or issue that I had for him. He was always friendly and respectful to me, on every question or issue I presented to him. He had a positive attitude and always answered my questions, in a quick and timely manner. With answers! I started the Loan application October 08th, 2019. Closed on the Mortgage December 20th 2019. I'm very pleased. One thing I recommend, is to check your Rocket Mortgage page once a day. When you have a task, complete it as quickly as possible. Read it over and over. Become aware of the whole package. There's alot going on and to learn. It really helped me. Thank you to Mike and all at Rocket Mortgage. I'll use you again on my next home purchase. Sincerely, William Maynor. Happy Customer."

Robert Messing
Robert Messing

Robert Messing
Rocket Mortgage
108 Reviews
Claire Futral

"My husband and I managed to get ourselves in a financial bind and really needed this refinance. WE were at our wits end with the whole refinancing process. We had been given the run around by ...My husband and I managed to get ourselves in a financial bind and really needed this refinance. WE were at our wits end with the whole refinancing process. We had been given the run around by several other financial institutions full of false hopes and fake pretenses. Late one evening Robert called me and to be quite honest, I didn't want to hear a thing he had to say. The last thing I wanted was to jump through hoops for no reason, again. He kept asking us to trust him and that he would take care of us. After what we had been through we were rather cynical but didn't stay that way for long. He was sincere. He was genuine. He was knowledgeable. Most of all, he was honest. The day after speaking with him and starting the process, I was back to freaking out thinking Rocket Mortgage was going to pull the same shenanigans the other lenders had. Once again, he assured me that this was an easy process and he would help us every step of the way. He has held true to his word. I have bugged him numerous times throughout the process and he has always been there to listen to my concerns, answer any questions and if by chance he doesn't have the answer he gets it. In today's world, customer service seems to be a thing of the past. It is refreshing to know that there are still people like Robert out there who actually know what customer service is and strive to be the best. Bravo to Rocket Mortgage for having him as part of the team. Robert has saved our family from financial ruin. I guess you could say he is our personal loan hero! For that, we cannot thank you enough!"

Anthony Nitecki
Anthony Nitecki

Anthony Nitecki
Rocket Mortgage
107 Reviews
Lisa Scott

"Anthony was very accommodating helping us through the loan process. We had many different financing options to run past him and he worked through every one of them with us. He was patient and ...Anthony was very accommodating helping us through the loan process. We had many different financing options to run past him and he worked through every one of them with us. He was patient and professional at every turn. When we had a question that was not specifically in his bailiwick he referred to the right specialists or he forwarded the question for us. He always returned our phone calls and never left us hanging. Knowledge and flexibility are his strong points. We would highly recommend him to anyone who may have multiple complicated scenarios to choose from. Anthony will steer people in the right direction."

Michael Ressler
Michael Ressler

Michael Ressler
Rocket Mortgage
108 Reviews
Jennifer Scafati

"I have been researching purchasing a home and mortgage options that might be available to me. I luckily clicked on a Rocket Mortgage link and decided to use their online chat service to ask a few ...I have been researching purchasing a home and mortgage options that might be available to me. I luckily clicked on a Rocket Mortgage link and decided to use their online chat service to ask a few questions. I luckily was put into contact with Michael. He gave me great information and has actually started me on the path to homeownership. He told me I needed to work my credit a bit and set me up with people who are going to help me get my credit up to par. In all the research I’ve done thus far no one has even come close to actually getting the process started for me. Michael truly seems like he wants to help me get into a house and in this profession this character is sometimes hard to find. It’s crazy that after our chat I feel becoming a homeowner again is finally in my grasp and this is a direct result of michael’s information and help. I also believe he’s in it to help. If anyone reads these reviews and are looking for someone to work with someone at Rocket Mortgage michael is the man!!!"

DeAnna Smith
DeAnna Smith

DeAnna Smith
Rocket Mortgage
108 Reviews
Leslie Behnke

"If there were more stars - we would give them! After almost a year and a half trying to "re-finance" with our mortgage company of 10 years, we were so frustrated and in very bad shape financially. ...If there were more stars - we would give them! After almost a year and a half trying to "re-finance" with our mortgage company of 10 years, we were so frustrated and in very bad shape financially. We just needed to get our payment down. I called Rocket Mortgage and within a few months we were done and are now saving about $3,000.00 a month. We got out from under our back taxes, cut our mortgage in half and the process was SO easy. DeAnna kept in touch with us weekly and was always there (even on weekends) to answer any and all questions. I tell everyone about our great experience and I highly recommend them! We now can stop stressing about making our mortgage payment and enjoy our 1st grandchild! Thank you DeAnna and Rocket Mortgage! Leslie & Jerry Behnke"

Scott Acker
Scott Acker

Scott Acker
Rocket Mortgage
107 Reviews
Margaret Rath

"Scott just coordinated our entire re-finance. He managed to ram rod it through in 30 days start to finish. My husband and I liked Scott from our first conversation; he was direct, forthcoming, ...Scott just coordinated our entire re-finance. He managed to ram rod it through in 30 days start to finish. My husband and I liked Scott from our first conversation; he was direct, forthcoming, honest and never once reneged on what he promised he could do. My daughter a cynical real estate attorney and partner in a real estate law firm and title company was less than charmed when I told her about our enthusiasm for Scott and what he said he could do for us. She wanted to investigate to protect us. After talking with Scott, reviewing all his facts and figures, and investigating and checking out his proposals and Rocket Mortgage, she said, "Mom, we couldn't even do this for you as my own mother as fast and cheaply as Scott can. You should definitely jump on this proposal as fast as you can". She corresponded with Scott and reviewed all proposals and updates throughout, going over proposed closing costs and eventually settlement sheets with a fine tooth comb, checking to make sure all federal laws, etc. were timely complied with and that we were getting exactly what we had been promised at the quoted cost. If she had a question or issue that needed resolution, Scott took care of it immediately. In short, Scott made our refinance a pleasant, and efficient process. He was ALWAYS instantly available, answered questions patiently (we are both over 75) and explained every step and requirement in terms anyone could understand. The Rocket Mortgage communications board by which documents and information is exchanged between Rocket Mortgage and borrowers was perfect, and our Client Care Coordinator, Erika Kyles was as responsive and helpful as Scott. She answered immediately, offered creative ways to exchange documents and signatures, etc. and kept the stress level down to nil. I would not only highly recommend Scott and Erika and Rocket Mortgage, I think I will plan to put them in our Will!. "

Chris Bedwell
Chris Bedwell

Chris Bedwell
Rocket Mortgage
107 Reviews
Isaac Gonzales Sr.

"I would like to thank Chris for reaching out to me. My wife and I had refinanced a year ago, Chris called to tell me he can save me thousands and thousands if I’d do a refinance after displaying the ...I would like to thank Chris for reaching out to me. My wife and I had refinanced a year ago, Chris called to tell me he can save me thousands and thousands if I’d do a refinance after displaying the numbers he was right I was able to drop nearly 2 points on my rate saving tons of money over the next 10 years so happy with the outcome . Except for the notary signing everything is done through my Rocket mortgage app Chris kept in constant contact to help me through the process made it very very simple ... easier than buying a car . We closed unbelievably quick ( following his advice it took only a couple of weeks to close)again Thank You Chris !"

Amie Coulter
Amie Coulter

Amie Coulter
Rocket Mortgage
107 Reviews
Chris Fanolis

"After being denied a loan through Wells Fargo ( which I have had an account with since 1985) I was not to optimistic about anyone else approving me. I was pleasantly surprised with the results from ...After being denied a loan through Wells Fargo ( which I have had an account with since 1985) I was not to optimistic about anyone else approving me. I was pleasantly surprised with the results from Rocket Mortgage. Every step of the way with Amie was a pleasure. I have never done business with someone like her before. I really can't find the words to describe my experience . She was just phenomenal to deal with. I felt like she cared about me and was excited as I was for the the condo purchase. I can't find one negative thing to say about any part or anyone involved in the process. Amie is an asset to Rocket Mortgage and in my opinion one of a kind and irreplaceable. I would recommend her and Rocket Mortgage to anyone looking to buy a home!"