Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 36 of 374
Billy Harb
Billy Harb

Billy Harb
Rocket Mortgage
105 Reviews

"I recently applied and closed on a Home Equity Loan (HEL) through Rocket Mortgage. My loan expert was Billy Harb. From the very beginning Billy was polite, kind and knowledgeable. He answered all of ...I recently applied and closed on a Home Equity Loan (HEL) through Rocket Mortgage. My loan expert was Billy Harb. From the very beginning Billy was polite, kind and knowledgeable. He answered all of my questions and made me feel at ease with the entire process. He assisted me with understanding the procedure of how everything was completed online and how to upload the necessary documents requested for final closing approval. Billy remained available via phone, text and email for questions and/or concerns from start to finish. I had explained that I was going to be going out of town and I was concerned about the closing date being while I was away. Billy advised me that the closing should be relatively quick and he was not kidding. From the beginning to close, the entire process was only eleven days total, including weekends. I was beyond impressed! My closing was online. I was able to choose my closing date and time. I was also able to sign some of the documents in advance on the day of the closing. Billy reached out to me prior to the closing offering his assistance and did help me to figure out how my husband could join the closing from a different location, as well as other closing details that I required assistance with. I cannot thank Billy enough for all of his assistance and guidance, as well as his patience, during the process of applying and closing on my home equity loan. I would highly recommend Billy Harb to anyone looking for a genuine and competent loan professional to assist them throughout their home equity loan journey."

Mariah Locke
Mariah Locke

Mariah Locke
Rocket Mortgage
104 Reviews
Steven Clark

"If you decide to refinance your mortgage, choose Rocket Mortgage as your mortgagee and choose Mariah Locke as your Mortgage Banker. You won't be disappointed. If you are like me, mortgage banker ...If you decide to refinance your mortgage, choose Rocket Mortgage as your mortgagee and choose Mariah Locke as your Mortgage Banker. You won't be disappointed. If you are like me, mortgage banker means mortgage broker and you think "sales." Mariah is the opposite of a salesperson. Working with her, in every communication via phone or email, you will feel as if Mariah truly cares about you personally and that she has been tasked with the job of helping you through what is normally perceived as a complicated, confusing process. But with her help, it is rather simple. Mariah's title should be "Mortgage Helper." She helps you every step of the way and she has perfected what I like to call, in my business, the lost art of "hand-holding." Even though Rocket Mortgage is online with no face-to-face interaction at a brick and mortar location, Mariah will hold your hand every step of the way. But Rocket Mortgage is more than just good customer service. Most importantly from a business perspective, the nuts and bolts of the refinancing process are accurately executed and exceptionally organized. Everything that Mariah says will happen, does happen, exactly when she says it will happen and even when there is nothing to report, she reaches out to reassure you that everything is going as planned. There are numerous mortgage companies from which to choose, but if you choose Mariah and Rocket Mortgage, the refinancing will be closed before you know it and you will be surprised that it was so pleasant and so easy. Kudos to Mariah and to Rocket Mortgage for your organizational excellence and your superiority in customer care."

Marlon May
Marlon May

Marlon May
Rocket Mortgage
105 Reviews
LarryandKaren LeBoeuf

"Just wanted to thank Marlon for making a daunting and uncertain financial decision into an enjoyable reassuring experience… I have to admit that my refi project was a little unnerving for me because I...Just wanted to thank Marlon for making a daunting and uncertain financial decision into an enjoyable reassuring experience… I have to admit that my refi project was a little unnerving for me because I was ignorant of my options direction I should take… Marlon, with his experience and expertise became an integral part of my team and made the whole process a rewarding and enjoyable trip… My refi went through in 6 days and with Marlon at my side I felt totally confident and in control… Thanks again, My Friend, I owe you one…"

Bianka Mitaj
Bianka Mitaj

Bianka Mitaj
Rocket Mortgage
105 Reviews
Flaka Shrudhani

"I recently worked with Bianka, and I couldn’t be happier with the experience. From the very beginning, Bianka displayed exceptional professionalism, expertise, and dedication to making the loan ...I recently worked with Bianka, and I couldn’t be happier with the experience. From the very beginning, Bianka displayed exceptional professionalism, expertise, and dedication to making the loan process as smooth as possible. She was always available to answer my questions, provide clear explanations, and guide me through every step. What truly stood out was her ability to find the best loan options tailored to my needs. She worked quickly and efficiently while maintaining a calm and patient demeanor, ensuring everything stayed on track. Thanks to her hard work and attention to detail, we were able to close the loan without any issues. If you’re looking for a loan officer who is reliable, knowledgeable, and genuinely cares about helping you achieve your goals, I wholeheartedly recommend Bianka. She made what could have been a stressful process feel effortless, and I’m incredibly grateful for her support!"

Brad Tabor
Brad Tabor

Brad Tabor
Rocket Mortgage
105 Reviews
Ruidoso Kathy

"As a real estate professional, I’ve had the opportunity to work with many lenders, and Rocket Mortgage consistently stands out for all the right reasons. Their team is responsive, knowledgeable, and ...As a real estate professional, I’ve had the opportunity to work with many lenders, and Rocket Mortgage consistently stands out for all the right reasons. Their team is responsive, knowledgeable, and genuinely invested in making the home-buying process as smooth as possible for both clients and agents. Communication is a major priority in any transaction, and Rocket Mortgage excels in this area. They keep everyone—buyers, agents, and title companies—in the loop at every stage, which helps prevent surprises and delays. Their online systems are user-friendly and efficient, and their loan officers are proactive about solving issues before they become problems. Rocket Mortgage has become one of my go-to lenders, and I always look forward to working with their team on future deals."

Adam Zinkosky
Adam Zinkosky

Adam Zinkosky
Rocket Mortgage
105 Reviews
Eldon Nelson

"Adam was a terrific asset in initiating our mortgage loan with Rocket Mortgage (Rocket Mortgage). I had determined to use our local credit union which we had active loans and mortgages for nearly 40 ...Adam was a terrific asset in initiating our mortgage loan with Rocket Mortgage (Rocket Mortgage). I had determined to use our local credit union which we had active loans and mortgages for nearly 40 years, but decided to consider other loan mortgage for comparison. I contacted Rocket Mortgage. Adam was able to secure a pre-loan qualification document by the next day, and presented to me Rocket Mortgage's policy of providing as many options as possible that may be available to meet our financial status and mortgage goals. I was surprised at the extraordinary breath of options that Adam presented as he became more aware of our circumstances and needs. He worked with me for several weeks and hours of phone calls, providing several mortgage opportunities that were not available thru my local credit union, and in the end locked in a interest rate plan and loan estimate that our local credit union could not match. It was a delight to work with Adam to firm our mortgage, even overcoming a difficult issue of need that I defined as essential, but unusual. Adam's demeanor was always courteous, helpful, and understanding. He was truthful and proved trustworthy, and he made himself available to me 7 days a week. He immediately responded to all emails and phone calls (there were many). I have been delighted by the focus and dedication that Adam gave to me and my wife in undertaking this important and difficult life's undertaking. Adam became more than a Rocket Mortgage representative, but a friendly cohort as well. Thanks, Adam... you have been terrific and well-deserve five (5) stars for your work with us!"

Jessica Callahan
Jessica Callahan

Jessica Callahan
Rocket Mortgage
104 Reviews
Ray Evans

"Let me first start by saying that Jessica was a pleasure to work with. She was extremely responsive and walked me through the entire process step-by-step. Through her hard work and dedication I was ...Let me first start by saying that Jessica was a pleasure to work with. She was extremely responsive and walked me through the entire process step-by-step. Through her hard work and dedication I was pre-approved in one day. This made my agent and the seller very happy. Also, her turnaround time on my questions was minimal and she always responded with kindness and professionalism. The entire process was smooth and unlike other well-known lenders we closed the loan in a little more than 30 days. Rocket Mortgages (Rocket Mortgage) online portal is outstanding. It provided a buyer-friendly platform that was easy to manage, upload and retain documents. It also kept us abreast of any changes or requests for documentation. Even though I used the portal a lot Jessica was always around for questions and follow-up when needed. She'd often reach out and see how things were going. The funding and closing portion of the process was also smooth and quick. It's associates like Jessica that make Rocket Mortgage the number one lender in the USA. Thanks to Jessica, if I ever need another loan I'll definitely reach out to Rocket Mortgage again."

Mike Denissoff
Mike Denissoff

Mike Denissoff
Rocket Mortgage
104 Reviews
Peggy Hilliard

"We would highly recommend Mike to talk to about a refinance mortgage or first mortgage, he was simple to talj to, very kind and understanding and explained every step in detail was very prompt in ...We would highly recommend Mike to talk to about a refinance mortgage or first mortgage, he was simple to talj to, very kind and understanding and explained every step in detail was very prompt in returning phone calls and text, keeping us up to date with even the smallest details. We are very satisfied with the quick responses, the easiness of our refi answers and paperwork and how quick this loan process was, never have we dealt with anyone or business, that was really concerned about their clients as Rocket Mortgage and with an individual such as Michael. We can't thank this person enough for being so courtious and making it so simple and easy on our refi."

Micah Goss
Micah Goss

Micah Goss
Rocket Mortgage
104 Reviews
Clay Meredith

"Working with Micah Goss as our Home Loan Expert was an outstanding experience from start to finish. He was knowledgeable, responsive, and took the time to walk us through every step of the process, ...Working with Micah Goss as our Home Loan Expert was an outstanding experience from start to finish. He was knowledgeable, responsive, and took the time to walk us through every step of the process, making sure we fully understood our options. Micah made what can often be a stressful process feel smooth and manageable. He stayed on top of everything, communicated clearly, and was always available when we had questions. His professionalism and attention to detail really stood out. We truly appreciate the effort he put into helping us secure our loan, and we wouldn’t hesitate to work with him again in the future. Highly recommend!"

Reid Myers
Reid Myers

Reid Myers
Rocket Mortgage
104 Reviews
Anna Kurkjian

"Reid Myers, first and foremost, came across as a wonderful human being. From the get go he was very professional and very courteous. Many, could be like that. Some not ! But Reid, had the human ...Reid Myers, first and foremost, came across as a wonderful human being. From the get go he was very professional and very courteous. Many, could be like that. Some not ! But Reid, had the human element, the friendly approach, which is not really a requisite. I honestly felt, he was not trying to gain me as a client, but that it was the real him talking to me. Throughout the loan process he was always following up on things. Whenever I had concerns he addressed them. From the first phone call I felt I’m talking to some one I’ve known and been friends with for years, when in reality he was a total stranger. We became fast friends, he no longer was just an agent. In his job he was there every time I needed his help or advise. He cared how the loan process was going. I was pressed for time and worried things will not get done in time. But he kept a very optimistic approach and was encouraging...! Reid Myers is an excellent agent, wonderful human being and a true gentleman. I value his friendship. I was lucky that it was Reid Myers who answered my initial phone call to Rocket Mortgage !!! Reid, I wish you all the best. You definitely deserve the best. May you, your wonderful wife and your adorable son have a great life. May you reach all your goals. God bless you and bless your family."