Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 36 of 357
Reid Myers
Reid Myers

Reid Myers
Rocket Mortgage
105 Reviews
Anna Kurkjian

"Reid Myers, first and foremost, came across as a wonderful human being. From the get go he was very professional and very courteous. Many, could be like that. Some not ! But Reid, had the human ...Reid Myers, first and foremost, came across as a wonderful human being. From the get go he was very professional and very courteous. Many, could be like that. Some not ! But Reid, had the human element, the friendly approach, which is not really a requisite. I honestly felt, he was not trying to gain me as a client, but that it was the real him talking to me. Throughout the loan process he was always following up on things. Whenever I had concerns he addressed them. From the first phone call I felt I’m talking to some one I’ve known and been friends with for years, when in reality he was a total stranger. We became fast friends, he no longer was just an agent. In his job he was there every time I needed his help or advise. He cared how the loan process was going. I was pressed for time and worried things will not get done in time. But he kept a very optimistic approach and was encouraging...! Reid Myers is an excellent agent, wonderful human being and a true gentleman. I value his friendship. I was lucky that it was Reid Myers who answered my initial phone call to Rocket Mortgage !!! Reid, I wish you all the best. You definitely deserve the best. May you, your wonderful wife and your adorable son have a great life. May you reach all your goals. God bless you and bless your family."

Mitchel Rogowski
Mitchel Rogowski

Mitchel Rogowski
Rocket Mortgage
105 Reviews
Anthony Dunamis

"Exceptional Service and Support Throughout the Mortgage Process I cannot speak highly enough of the incredible experience I had working with Mitchel Rogowski, From the very beginning, his patience, ...Exceptional Service and Support Throughout the Mortgage Process I cannot speak highly enough of the incredible experience I had working with Mitchel Rogowski, From the very beginning, his patience, professionalism, and willingness to go above and beyond made what could have been a stressful and overwhelming process feel much more manageable. Throughout the entire loan process, Mitchel Rogowski, Gary Tolbert and the Team at Rocket Mortgage was consistently accommodating, taking the time to explain every step in detail and answering each of my questions—no matter how naive they may have seemed. I truly appreciated their approachability and the fact that no question was ever dismissed, no matter how small or basic it might have been. This made me feel at ease and empowered, knowing I was making informed decisions every step of the way. Their prompt and clear communication was also a standout feature. Whenever I needed assistance or clarification, Mitchel Rogowski and Gary Tolbert was always quick to respond, offering thoughtful and thorough answers that made the process clear and stress-free. I am incredibly grateful to the team at Rocket Mortgage ( Mitchel Rogowski, Gary Tolbert , Vikki Jackson, Kesha Johnson, Dee the foodie, Sandra, Tony Shahu, Richard Dietlen and everyone that worked on my loan in the background ) for thier support throughout the entire loan process. It’s rare to find such a team of dedicated professionals who genuinely cares about their clients’ needs and ensures they feel confident and supported. I would highly recommend Mitchel Rogowski to anyone looking for a knowledgeable and patient mortgage banker—truly an outstanding experience! Special Thanks to !!! Jennifer Hanchey"

Maggie Caruso
Maggie Caruso

Maggie Caruso
Rocket Mortgage
104 Reviews
Stephen Mansfield

"Just a quick note about me experience with Rocket Mortgage and Maggie. I was in some serious debt with the IRS and needed help. I knew i had equity in my home but needed help getting that equity out ...Just a quick note about me experience with Rocket Mortgage and Maggie. I was in some serious debt with the IRS and needed help. I knew i had equity in my home but needed help getting that equity out and paying off the IRS. I called Rocket Mortgage and they put me in touch with Maggie. She reviewed my case within two days and called me and said i think we can help. 30 days later i closed on my loan and payed off the IRS. i cant tell you the weight that was lifted off my shoulders. My payment was just a few dollars more than i was paying and i don't have the IRS calling me every week.. THANK YOU MAGGIE. My son just put a offer in on a house and used Rocket Mortgage and Maggie. his closing is scheduled for the 27th of November just 27 days after he applied. Once again THANK YOU!!!!!!!"

Lynae DeMonte
Lynae DeMonte

Lynae DeMonte
Rocket Mortgage
104 Reviews
Linda Martin-Myers

"I have submitted in the surveys about my experience with the Rocket Mortgage process, but want to take this opportunity to express my satisfaction with, and gratitude for one of the persons who made ...I have submitted in the surveys about my experience with the Rocket Mortgage process, but want to take this opportunity to express my satisfaction with, and gratitude for one of the persons who made this process successful. Lyne Demonte was my first contact with my most recent contact with Rocket Mortgage. I had made inquiries previously, but was hesitant to proceed. From the beginning, Lynae understood my hesitations and concerns about applying. She talked to me about each concern, taking on a much larger mortgage vs my debt consolidation, she answered each question completely in a way that was understandable and never lost patience with my endless questions. From beginning until George and I signed our closing documents she was consistently available and patient with my questions. However, it was after we signed the closing documents and thought it was completed, is when Lynae really saved the day for us, and frankly turned our "soured" opinion around. A week after we had signed the documents I became concerned we had not heard one word from Rocket Mortgage, normally I was getting updates almost daily. When I called to check on status (I had another house payment due on old mortgage) I was told after researching, that our signatures were missing on documents and closing would be held up. I was angry, frustrated and would have tried to completely back out. I called Lynae, she responded immediately, went above and beyond to assure the documents were faxed to me, and waited on the line while I was at the library talking me through the whole process and waited until she received the signed documents I faxed. The home loan was payed off in time. I believe, she has a strong integrity to her customers, even if her initial part of the process could have been understood as completed. For this reason, I would recommend Rocket Mortgage, and would have persons considering request Lynae."

Amanda Fratt
Amanda Fratt

Amanda Fratt
Rocket Mortgage
104 Reviews
Shannon Jenkins

"I had previously worked with another mortgage specialist locally (and another one 3 years ago on a home I ended up not purchasing). The previous lender could not describe some of the basic concepts of...I had previously worked with another mortgage specialist locally (and another one 3 years ago on a home I ended up not purchasing). The previous lender could not describe some of the basic concepts of the loans I was looking at/asking about. Frustrated I decided to give Rocket Mortgage a try and felt really lucky to get Amanda. I asked her to explain everything to me like I was a fourth grader and she did! She gave me a nationwide perspective on closing costs, mortgage rates, and the housing market and it was helpful in putting my experience into perspective. She was reassuring and broke down the numbers and debt to income ratios for me when I was nervous about whether I was taking on too much mortgage to income. That conversation gave me the solid foundation I needed to confidently put in my offer. She was quick, communicative, and even shared some personal anecdotes which made the experience all the more enjoyable. I think we walk into these Rocket Mortgages thinking we might lose the personal touch, but that wasn't my experience at all. Of the three mortgage lending experiences I've had, this was the most personal and attentive. Thanks, Amanda, you're aces!"

Micah Goss
Micah Goss

Micah Goss
Rocket Mortgage
104 Reviews
Clay Meredith

"Working with Micah Goss as our Home Loan Expert was an outstanding experience from start to finish. He was knowledgeable, responsive, and took the time to walk us through every step of the process, ...Working with Micah Goss as our Home Loan Expert was an outstanding experience from start to finish. He was knowledgeable, responsive, and took the time to walk us through every step of the process, making sure we fully understood our options. Micah made what can often be a stressful process feel smooth and manageable. He stayed on top of everything, communicated clearly, and was always available when we had questions. His professionalism and attention to detail really stood out. We truly appreciate the effort he put into helping us secure our loan, and we wouldn’t hesitate to work with him again in the future. Highly recommend!"

Kyle Parsons
Kyle Parsons

Kyle Parsons
Rocket Mortgage
104 Reviews
Cathy Norman

"My son was approved for a home loan. When he put an offer in on a home the lender who was refereed to us by the realtor stated that actually he didn't qualify and need me, his mom to co-sign. I was ...My son was approved for a home loan. When he put an offer in on a home the lender who was refereed to us by the realtor stated that actually he didn't qualify and need me, his mom to co-sign. I was put off by that and went on to my husbands employers perk website. There prefered lender is Rocket Mortgage. It was a Saturday moring when I found out this information but I thought lets give it a try to call a lender on a Saturday. Honestly expected a voice message to call us back during business hours, but to my surprise I was connected with Kyle. I told him our situation and explained that we were already into the documentation with the other lender. He reassured me that he could work with our tight timeline (3 weeks) and that we would get a better deal. He was correct on both counts. We closed on March 30th and saved about 4K over the quote from our first lender. I highly recommend Kyle and all of Rocket Mortgage. Most is done on-line as far as doucmentation and the website keeps you up to date on what they are doing and what you need to do. Kyle called my son on his own time at least twice to keep him up to date and assure him it would be done on time. I rarely write reviews but Kyle and Rocket Mortgage did such a great job everyone should be this lucky to have them as a lender."

Andre Rakas
Andre Rakas

Andre Rakas
Rocket Mortgage
104 Reviews
Diana Kramer

"When looking for a re-if I decided to check with my current lender to see if I could get a drop in interest rate and monthly payment. I called and spoke with Andre Rakas. He was very easy to talk to. ...When looking for a re-if I decided to check with my current lender to see if I could get a drop in interest rate and monthly payment. I called and spoke with Andre Rakas. He was very easy to talk to. I asked several questions about different scenarios. He worked the numbers on a 30-yr and 20-yr mortgage. After being assured that I wouldn’t have to scan multiple documents I agreed to proceed. Since I had re-fi’d with Rocket Mortgage 1 year before they said they could use most of what they already had on file. I only had to supply new W-2, 1099, for 2020. They could access my tax returns with my permission. I didn’t have to send every page as well as I didn’t have to send bank statements either. A couple documents that were easily transmitted through their Rocket App with just a camera shot was all I had to provide. I was able to see where my mortgage process was and reply to any requests for docs. From the time I applied to closing was 17 days total. Not business days which would be even shorter. The best mortgage re-fi experience I’ve ever had."

Alex Walker
Alex Walker

Alex Walker
Rocket Mortgage
104 Reviews
ThiccRick

"At the beginning of our mortgage journey, my wife and I were very nervous and lacked the necessary information to feel confident about the process. Due to credit issues we were guided towards Alex in ...At the beginning of our mortgage journey, my wife and I were very nervous and lacked the necessary information to feel confident about the process. Due to credit issues we were guided towards Alex in the Credit Department at Rocket. I will fully admit that I personally lost composure during the process though Alex remained empathetic and professional. He was communicative throughout the process and even when the news wasn't great or it was ambiguous he remained focus on the end goal. I appreciate his incredible focus on my families goals and would recommend him to anyone who must work with the Credit Department at Rocket."

Nik Zemla
Nik Zemla

Nik Zemla
Rocket Mortgage
104 Reviews
James Wink

"A Lifesaver in the World of Finance We had nearly given up hope—multiple lenders had turned us away, and the path forward looked impossible. Then we found Nik Zemla, and everything changed. Nik is a ...A Lifesaver in the World of Finance We had nearly given up hope—multiple lenders had turned us away, and the path forward looked impossible. Then we found Nik Zemla, and everything changed. Nik is a rare kind of professional: resilient, creative, and deeply committed. As a Triple Crown Banker, his expertise isn't just impressive—it’s life-changing. He never gave up on us. Through persistence and insight, he navigated our complex situation and secured a home equity loan refinance that others wouldn’t even consider. Thanks to his dedication, we were able to reduce our debt and regain hope—not only for financial stability today, but for the dream of full freedom tomorrow. If you’re looking for someone who combines strategy with heart, who treats your challenge as his mission, Nik Zemla is that person. We can’t recommend him highly enough."