Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 36 of 494
Pat Dias

"Rick had called me after a year of a previous conversation. I had been doing info searching on interent regarding refi. He contacted me by the info that I left. At that time it was not to my ...Rick had called me after a year of a previous conversation. I had been doing info searching on interent regarding refi. He contacted me by the info that I left. At that time it was not to my advantage to do anything. However, about a year later I had heard back from him. At that point it was a great opportunity. Very surprised that he had kept all of my info handy and contacted me tell me of the oppunity I had at that time. He is a very warm professional person. I was more than pleased with all that he did. I generally shut phone options down because I'd rather deal with somone face to face. But there was something about his approach that kept me on the line. It was an instant connection. He took the time to understand why I felt the way I did and the personal crisis that I had been in needing to get help with my financial situation. He is one exceptional person. He walked me through the whole refi process that I was needing. Needless to say, I did as he requested and the process ran smoothly and I've been extremely greatful for all of his help. I look for that personal touch becuase of the the trauma I have been through. He totally understood and gave me the time. I find him to be an excellent salesperson and extemely knowledgeable in what he does. He is extremely outstanding in my book. I would highly recommend him to others, which I have. When someone is going through a tough time they don't want to just feel like they are another target for a sale. They need that personal feel and understanding. This is a hard thing for someone to do by phone and get me to their side. But Rick certainly did. The job he did was above excellent. Actually, I thought he was a much older person because of his understanding of life. His life experience and caring go way beyond his years. I'm not a judgmental person, for I am a former elementary school teacher, and was certainly not in a career that one judges. But in a career where you give everyone the equal opportunity to learn inspite of. Therefore, to sum it all up he did and completed my entire refi program. To the highest level of my liking. I have nothing but the utmost praise for this gentleman. He obviously has had some great upbringing and maybe a teacher that left a major impact on him. Because he definitely has what it takes to deal with and help people. Again, all I can say is that he more than an asset to Rocket Mortgage. They should be proud to have him aboard their company. So, I have nothing but the utmost appreciation for all that he had did for me. Again, he is, on a teacher's rating, an A+. An in the check boxes he would deserve outstanding and excellent. Along with works 'above and beyond'."

Sue Landres

"Great guy. Had all the answers to my questions. Would recommend Andre to anyone seeking a mortgage or refi"

James Rulason

"I was very happy to have got to know and work with DeAnna getting my New Loan to be able to keep and afford my home. Anytime i had a question she knew the answer or if she wasnt sure she would find ...I was very happy to have got to know and work with DeAnna getting my New Loan to be able to keep and afford my home. Anytime i had a question she knew the answer or if she wasnt sure she would find out for me. Thanks DeAnna for being a good friend."

Jonathan Bye

"Collin was very proficient, great on communication and worked after hours in order to get the deal done. I would highly recommend him for purchase or re-finance. I look forward to working with him ...Collin was very proficient, great on communication and worked after hours in order to get the deal done. I would highly recommend him for purchase or re-finance. I look forward to working with him again in the future. "

Eric Dieckmann

"Katlyn was great to work with. Very helpful, great communication and made our refinance very easy. We made some changes to be able to pay off debt and it barely affected the process. She is awesome...Katlyn was great to work with. Very helpful, great communication and made our refinance very easy. We made some changes to be able to pay off debt and it barely affected the process. She is awesome to work with!"

Cathy Corella

"Michael was always ready and able to answer whatever questions we had for him. He was very friendly and professional."

Shannon Poverski

"Christopher made everything simple and easy. When I reached out to him about refinancing my home I was expecting a long difficult process. Christopher made the whole process simple and fast. My ...Christopher made everything simple and easy. When I reached out to him about refinancing my home I was expecting a long difficult process. Christopher made the whole process simple and fast. My husband and I could not be happier with the service that Christopher and the Rocket Mortgage staff provided to us. Thank you!"

Bill Berry

"Ashley did a great job helping get the refinance done. She was professional, courteous, respectful, and had a ton of patience helping me get through the process. I would highly recommend Ashley as she...Ashley did a great job helping get the refinance done. She was professional, courteous, respectful, and had a ton of patience helping me get through the process. I would highly recommend Ashley as she did a wonderful job."

Gerrylynn Geyer

"I was impressed that Aaron communicated with me via email, phone, AND text. I have been fully informed about the progress of my loan, and he has answered all of my questions quickly. I feel ...I was impressed that Aaron communicated with me via email, phone, AND text. I have been fully informed about the progress of my loan, and he has answered all of my questions quickly. I feel well-taken care of, and I feel that Aaron is doing everything he can to make my dream a reality. Hands-down, the best loan officer I have ever worked with! "

Mark Urquhart

"Mike was a true professional and processed my refinance loan quickly. I was working out of town at the time and he sent me the paper work overnight, with a postage paid return envelope, to return the ...Mike was a true professional and processed my refinance loan quickly. I was working out of town at the time and he sent me the paper work overnight, with a postage paid return envelope, to return the signed documents. He made the whole process simple and easy to understand. I would recommend him for all of your home loan needs. Mark Urquhart "