Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 38 of 373
Jill D'Alessandro

"I would have to say that dealing with Ryan on both of our loans was by far one of the best experiences I have ever had. He made a very daunting event into something so easy and even enjoyable. We ...I would have to say that dealing with Ryan on both of our loans was by far one of the best experiences I have ever had. He made a very daunting event into something so easy and even enjoyable. We have done two loans with him because he is a man of his word and actually CALLED US to let us know that the he could do even better with us on refinancing our loan that we already had with Rocket Mortgage. I tell anyone I meet or know that if they are ever wanting to refinance or get a loan that they must consider Ryan at Rocket Mortgage first. I never worry that their experience would be any different than ours. "

Cristy McKillop

"From start to finish, Matt was a clear communicator and answered all of our questions. We have purchased four houses over the years, and Matt explained the process in a manner that shows he really has...From start to finish, Matt was a clear communicator and answered all of our questions. We have purchased four houses over the years, and Matt explained the process in a manner that shows he really has the best interests of the client in mind. He strives to provide an exceptional experience and definitely wants the client to feel empowered! This is truly what set Matt and Rocket Mortgage apart from the other prospective lenders. I loved the dashboard and the ability to complete tasks virtually. I loved the email and text alerts so I knew something was due, and I absolutely LOVED the fact that we beat our closing timeline so I could breathe at the end of the process, because everything was buttoned up! Fantastic work! Cheers!"

Ruidoso Kathy

"As a real estate professional, I’ve had the opportunity to work with many lenders, and Rocket Mortgage consistently stands out for all the right reasons. Their team is responsive, knowledgeable, and ...As a real estate professional, I’ve had the opportunity to work with many lenders, and Rocket Mortgage consistently stands out for all the right reasons. Their team is responsive, knowledgeable, and genuinely invested in making the home-buying process as smooth as possible for both clients and agents. Communication is a major priority in any transaction, and Rocket Mortgage excels in this area. They keep everyone—buyers, agents, and title companies—in the loop at every stage, which helps prevent surprises and delays. Their online systems are user-friendly and efficient, and their loan officers are proactive about solving issues before they become problems. Rocket Mortgage has become one of my go-to lenders, and I always look forward to working with their team on future deals."

Bassett Vanessa

"We recently refinanced through Rocket Mortgage, I was lucky to have had Simon be the one to Answer the call. He is Absolutely the best. The Process was so quick and easy is was really unbelievable. ...We recently refinanced through Rocket Mortgage, I was lucky to have had Simon be the one to Answer the call. He is Absolutely the best. The Process was so quick and easy is was really unbelievable. I'm a pretty skeptical person when it comes to dealing with finances with a stranger, especially over the phone. My dad had used Rocket Mortgage a time or two before and recommended them. I had no idea how great the quality of customer service would be. Simon is the real deal! He Knows his business and there wasn't a question I could ask that he didn't have the answer for. The whole process was quick and seamless. I would recommend to anyone and yes I would use him again! "

Linda Martin-Myers

"I have submitted in the surveys about my experience with the Rocket Mortgage process, but want to take this opportunity to express my satisfaction with, and gratitude for one of the persons who made ...I have submitted in the surveys about my experience with the Rocket Mortgage process, but want to take this opportunity to express my satisfaction with, and gratitude for one of the persons who made this process successful. Lyne Demonte was my first contact with my most recent contact with Rocket Mortgage. I had made inquiries previously, but was hesitant to proceed. From the beginning, Lynae understood my hesitations and concerns about applying. She talked to me about each concern, taking on a much larger mortgage vs my debt consolidation, she answered each question completely in a way that was understandable and never lost patience with my endless questions. From beginning until George and I signed our closing documents she was consistently available and patient with my questions. However, it was after we signed the closing documents and thought it was completed, is when Lynae really saved the day for us, and frankly turned our "soured" opinion around. A week after we had signed the documents I became concerned we had not heard one word from Rocket Mortgage, normally I was getting updates almost daily. When I called to check on status (I had another house payment due on old mortgage) I was told after researching, that our signatures were missing on documents and closing would be held up. I was angry, frustrated and would have tried to completely back out. I called Lynae, she responded immediately, went above and beyond to assure the documents were faxed to me, and waited on the line while I was at the library talking me through the whole process and waited until she received the signed documents I faxed. The home loan was payed off in time. I believe, she has a strong integrity to her customers, even if her initial part of the process could have been understood as completed. For this reason, I would recommend Rocket Mortgage, and would have persons considering request Lynae."

Andrea MB

"I am delighted to express my utmost satisfaction with Robbie at Rocket Mortgage, who has proven to be an invaluable partner in my real estate endeavors. Having closed two properties seamlessly with ...I am delighted to express my utmost satisfaction with Robbie at Rocket Mortgage, who has proven to be an invaluable partner in my real estate endeavors. Having closed two properties seamlessly with Robbie, I am eager to share my positive experience and look forward to continued collaboration in the future. Robbie's expertise and dedication have been instrumental in making the entire process remarkably smooth. His streamlined approach not only simplified the transactions but also contributed to an efficient and stress-free experience for all parties involved. From the initial stages of pre-approval to the final closing, Robbie's attention to detail and commitment to excellence were consistently evident. One of Robbie's standout qualities is his ability to navigate complex processes with ease. His in-depth knowledge of the mortgage industry, combined with his proactive communication, ensured that I was well-informed at every step. Robbie's transparency and responsiveness fostered a sense of confidence and trust, making the journey through property transactions a genuinely positive one. Closing two properties with Robbie has not only been a testament to his professionalism but has also highlighted Rocket Mortgage's commitment to customer satisfaction. The efficiency and effectiveness of the Rocket Mortgage platform, under Robbie's guidance, have set a high standard for what a seamless real estate transaction should be. Looking ahead, I am excited about the prospect of working with Robbie on future ventures. His reliability, expertise, and personable approach make him an invaluable asset, and I have full confidence that he will continue to exceed expectations. Robbie at Rocket Mortgage has not only made my real estate goals a reality but has also set a benchmark for outstanding service in the industry. In conclusion, I wholeheartedly recommend Robbie and Rocket Mortgage to anyone seeking a trusted partner in their real estate endeavors. With Robbie's expertise and Rocket Mortgage's user-friendly platform, you can expect a seamless and rewarding experience. I am genuinely grateful for Robbie's contributions to my real estate journey and eagerly anticipate future collaborations with him."

Travis Swift

"I called Nick looking for information on refinancing my mortgage. Nick is very knowledgeable, polite and willing to help in any way he can. He stays on top of the current rates even when they change, ...I called Nick looking for information on refinancing my mortgage. Nick is very knowledgeable, polite and willing to help in any way he can. He stays on top of the current rates even when they change, daily. He had My interests and concerns first, even when i wasnt sure. In any review, i normally stop at 4 stars at the most. However, Nick is respectful and the customer comes first. I would recommend Nick with Rocket Mortgage for home purchasing, refinancing or home improvement. Or all 3. Thank you Nick!"

Mark Camalleri

"I would first like to say that my experience with Rocket Mortgage was outstanding but if not for Kyle Glenn who first contacted me after filling out the necessary forms online I would not be the ...I would first like to say that my experience with Rocket Mortgage was outstanding but if not for Kyle Glenn who first contacted me after filling out the necessary forms online I would not be the extremely happy person I am today. I was in a rut with my present financial situation and Kyle actually reached out to me! Someone who cared about my problems and wanted to find a way to help me out. I know he went down every avenue to work to my advantage with the great rate I got to helping me every step of the way and really guiding me through the process. I am grateful that Kyle was my Banker and if I had to do it again, well Kyle would be my first choice. Any of my friends out there looking for some financial help, please don't hesitate to reach out to me or Kyle at Rocket Mortgage. Sincerely, Mark Camalleri"

Kitt Jacobs

"I wanted to make sure I took time out to leave my experience, not just saying, "Thank you Jake" in an email or text but to also share with you why. I met Jake last year shortly after the Covid virus ...I wanted to make sure I took time out to leave my experience, not just saying, "Thank you Jake" in an email or text but to also share with you why. I met Jake last year shortly after the Covid virus reached the United States. People were rushing to get supplies, food and an understanding as to what was happening in our country, yet when I spoke to Jake, he never once during that time missed an email, a phone call or the opportunity to make sure I had every thing I needed for my approval. Fast forward, two hurricanes, and eleven months later I am back in the market, I call Jake and I promise you it was as though I had kept in touch all those months. Once again Jake who remains professional and patient was ready to go to work. Jake answers every phone call, text, and email so promptly, that you forget he has other buyers/customers. On top of that Jake is an Executive/Senior Banker and yet I have not met anyone so humble and approachable in this industry. I am 1700 miles a way, however when ever I communicate with Jake in regards to my home loan, or any related business I guarantee you that I feel I am right there at the Rocket Mortgage Headquarters. Rocket Mortgage you got this right, bringing Jake into the Rocket Mortgage Family. Jake don't you loose that amazing attitude and drive and eagerness to help buyers make dreams come true. Jake may all your dreams come true, I wish you an amazing year and that for all you give may the same be given to you."

Robin DeCarlo

"Jeremy was so wonderful and helpful in helping me obtain a mortgage with Rocket Mortgage. He is extremely experienced and he went above and beyond in every aspect of obtaining my mortgage. Right from...Jeremy was so wonderful and helpful in helping me obtain a mortgage with Rocket Mortgage. He is extremely experienced and he went above and beyond in every aspect of obtaining my mortgage. Right from the start Jeremy was courteous, professional, helpful and just so kind. Our company closes Rocket Mortgage for the Mid-Hudson area of New York- almost on a daily basis- and I enjoy being part of such a wonderful team of Mortgage brokers- and by having Jeremy on the team we are complete!! In conclusion- I just want you to know how much I appreciated and admired the respect, professionalism and kindness that Jeremy provided to me and he is truly an Excellent Mortgage Broker!!"