Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 38 of 357
Nick Gilliland
Nick Gilliland

Nick Gilliland
Rocket Mortgage
101 Reviews
Travis Swift

"I called Nick looking for information on refinancing my mortgage. Nick is very knowledgeable, polite and willing to help in any way he can. He stays on top of the current rates even when they change, ...I called Nick looking for information on refinancing my mortgage. Nick is very knowledgeable, polite and willing to help in any way he can. He stays on top of the current rates even when they change, daily. He had My interests and concerns first, even when i wasnt sure. In any review, i normally stop at 4 stars at the most. However, Nick is respectful and the customer comes first. I would recommend Nick with Rocket Mortgage for home purchasing, refinancing or home improvement. Or all 3. Thank you Nick!"

Wissam Issa
Wissam Issa

Wissam Issa
Rocket Mortgage
101 Reviews
Alexander Ortiz

"We dealt with Wissam for a whole year and If we had to do it again I will only work with him! After our first buying attempt, we took a break and then we came back to Wissam. It took us a while, a ...We dealt with Wissam for a whole year and If we had to do it again I will only work with him! After our first buying attempt, we took a break and then we came back to Wissam. It took us a while, a whole year, but we found the house we wanted. Wissam became my number one advisor and resource and help me every step of the way. He is not only knowledgeable, he communicates very well. He explained every detail every step of the way in a simple and precise way making it a pleasant process. A month after our closure, and he still checks with us via email to see how things are going in our new home. I always hear stories on how other home buyers have nightmares with the buying and closing process, that was NOT our experience. Wissam and Rocket Mortgage made this process so easy is unreal. Thank you for all the hard work and dedication, we cant be more happier with everything you did for us!"

Matthew Sarti
Matthew Sarti

Matthew Sarti
Rocket Mortgage
101 Reviews
Maura Teitelbaum

"Matthew was fantastic. The thing I appreciated most about him was his patience. I did not move quickly through this process. I stopped and started, had a lot of questions, disappeared for a bit, and ...Matthew was fantastic. The thing I appreciated most about him was his patience. I did not move quickly through this process. I stopped and started, had a lot of questions, disappeared for a bit, and then came back. He never missed a beat. To me, that shows real dedication and patience, which can be hard to find in any profession these days. He was always communicative. I could send a text or an email and he responded promptly and kept things moving forward. Whenever I had questions, he took the time to answer them. If I ran into issues submitting documents and needed alternatives, he helped me work through it. I highly recommend working with him. It was a great experience, an easy closing, and throughout the entire process he maintained a patient, positive attitude."

Chuck Sayed
Chuck Sayed

Chuck Sayed
Rocket Mortgage
101 Reviews
Randy Green

"Chuck was the first person I spoke with to get the ball rolling on applying for a mortgage. Due to the fact I was not in the states when I started the process we began with texts and were then able ...Chuck was the first person I spoke with to get the ball rolling on applying for a mortgage. Due to the fact I was not in the states when I started the process we began with texts and were then able to get to phone for a conversation. After I explained my situation that most of the [process would need to be online he was very understanding. He never made it seems like certain things could not be done even though I was not always able to call and talk directly with him. Chuck would always answer an email or text within a couple of hours. Even when I could not get in touch there was someone there who was up to speed and could answer questions. I appreciated everything Chuck did and the explanations he gave always made sense. Wished I could have kept him throughout the whole process but I understand what part of the team he was with . He was available for any questions pr concerns even after the closing date. Would request him again if we were looking for another mortgage through Rocket. Thanks again Chuck."

Darrius Scott
Darrius Scott

Darrius Scott
Rocket Mortgage
101 Reviews
Cole Johnson-Vinion

"Darrius is a phenomenal mortgage expert. I called him to explore my options as I had gotten into a situation where I was going to lose my home. I was obviously stressed and confused and didn’t ...Darrius is a phenomenal mortgage expert. I called him to explore my options as I had gotten into a situation where I was going to lose my home. I was obviously stressed and confused and didn’t really know what to do. Darrius was great- gave me much needed calming advice and walked me through the process. He remained in contact through out the process- advised me on ways to improve my situation and helped me secure the refinance I needed in record time. Sounds like an exaggeration- but dude was a god send. At no point did I feel sold on anything or pressured. He was proactive- available and able to answer all questions I had."

Dan Suiter
Dan Suiter

Dan Suiter
Rocket Mortgage
101 Reviews
Mike Walker

"Dan was the best person at Rocket Mortgage hands down. When I called and talked to another person it was night and day, Dan is the best. Working with him didn't feel at all like a normal corporate ...Dan was the best person at Rocket Mortgage hands down. When I called and talked to another person it was night and day, Dan is the best. Working with him didn't feel at all like a normal corporate experience (which sucks). I would be at work in a meeting and was able to text him and get a response and never had to move my day around to try and work around coordinating a phone call. Texting and email was a big advantage for me because I could quickly toss out a question before I forgot and get a response back without worry about phone tag, or waiting until I can make a call and forget what I was going to say. Rocket Mortgage as a company means nothing to me. There's 1,000 Rocket Mortgage-like places and I don't care about any of them enough to care which one I use. The technology, the app and Dan is the reason I stayed and allowed Rocket Mortgage to finance my home loan. Thanks again Dan! Rocket Mortgage owes you a thank you."

Chris Airriess
Chris Airriess

Chris Airriess
Rocket Mortgage
100 Reviews
Thomas Kenney

"It should be noted that I do not like working with "loan people" and I don't enjoy the loan process. During a recent purchase of a home I had what I would consider a poor experience. However, in ...It should be noted that I do not like working with "loan people" and I don't enjoy the loan process. During a recent purchase of a home I had what I would consider a poor experience. However, in working on a new opportunity with my realtor I received a recommendation to talk to Chris at Rocket Mortgage in order to secure a loan on an investment home. While that did not work out, no fault to Chris, I did commit to working with him on a refi. And it was a great experience. Chris has the knowledge, experience, and persistence, as well as patience, to make this particular loan process very simple and, to a degree, enjoyable. I saved money after reviewing numerous options, the on-line process is very efficient, and Chris managed everything from open to close. When I refi and/or buy another home I will work with Chris. And I will recommend Chris to anyone that asks if I know anyone that works with home loans. Even family. So stop reading this review and contact Chris Airriess (Don't try to pronounce his last name) today for the best loan experience you thought imaginable."

Andre Hewitt
Andre Hewitt

Andre Hewitt
Rocket Mortgage
100 Reviews
Vin Smith

"Andre Hewitt Alvarez was my loan officer and he is very knowledgeable. This was the best experience ever. They/he did everything from start to finish on point!!!!! Andre Hewitt Alvarez stated ...Andre Hewitt Alvarez was my loan officer and he is very knowledgeable. This was the best experience ever. They/he did everything from start to finish on point!!!!! Andre Hewitt Alvarez stated exactly how things would go on the 1st phone call and that is exactly how it went. We closed in less than 30 days. He was awesome to work with!!!! He would answer all emails, and all text at any time of the day…. etc. I would strongly recommend them/him to anyone thinking of buying a home, or refinancing. It was so smooth I was in disbelief. They/He are definitely good at communicating every single thing through the Rocket Mortgage system on their website. Thank You so much!!!!!!!!!!!! Quick, easy and painless. Rocket Mortgage made it really easy and comfortable for me. He stayed with me throughout and made me feel better by answering every question I had. Also that he didn’t force me to make any decision that I wasn’t comfortable in... The whole process, from the start to closing, was well organized. If you needed any clarity on any documents requested, they responded very quickly to ensure you do not get confused. I will tell everyone to go with Rocket Mortgage!!! And ask for Andre Hewitt Alvarez!!!!!!! Thanks Again "

Craig Hogan
Craig Hogan

Craig Hogan
Rocket Mortgage
100 Reviews
Jeff Tolan

"Craig provided exceptional service from the beginning. We were away from home visiting family when an unexpected opportunity to purchase a second home came up. He was extremely knowledgeable of his ...Craig provided exceptional service from the beginning. We were away from home visiting family when an unexpected opportunity to purchase a second home came up. He was extremely knowledgeable of his products to offer us the best scenario for our situation and provided lightning-speed service at the highest level far beyond our expectations. He was amazingly available by phone and email to move things forward even late in the evening after hours. We couldn’t recommend Craig more highly and cannot think of anything that could have been done differently to make this experience better. We would definitely work with him again and have already recommended him to others! He is the ultimate mortgage specialist!"

Alyssa Kindervater
Alyssa Kindervater

Alyssa Kindervater
Rocket Mortgage
100 Reviews
Tom Rooney

"It was a real pleasure working with Alyssa. She was very profession land had expert product knowledge so she was able to answer my questions and the Rocket Mortgage process in words that were easy ...It was a real pleasure working with Alyssa. She was very profession land had expert product knowledge so she was able to answer my questions and the Rocket Mortgage process in words that were easy to understand. Alyssa's personality made working with her extremely pleasant. She returned all calls and emails promptly even on the weekend from home. Alyssa looked for ways to help the client resolve all financial issues through the loan process. Alyssa worked as if she was a family member, not a business person looking to sell a product or service Even after the loan was approved and closed, was available to help if needed. Alyssa is a credit to Rocket Mortgage and a valuable resource. When Rocket Mortgage recognition time comes, Alyssa deserves to be at the top of the list."