Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 38 of 372
Travis Swift

"I called Nick looking for information on refinancing my mortgage. Nick is very knowledgeable, polite and willing to help in any way he can. He stays on top of the current rates even when they change, ...I called Nick looking for information on refinancing my mortgage. Nick is very knowledgeable, polite and willing to help in any way he can. He stays on top of the current rates even when they change, daily. He had My interests and concerns first, even when i wasnt sure. In any review, i normally stop at 4 stars at the most. However, Nick is respectful and the customer comes first. I would recommend Nick with Rocket Mortgage for home purchasing, refinancing or home improvement. Or all 3. Thank you Nick!"

Mark Camalleri

"I would first like to say that my experience with Rocket Mortgage was outstanding but if not for Kyle Glenn who first contacted me after filling out the necessary forms online I would not be the ...I would first like to say that my experience with Rocket Mortgage was outstanding but if not for Kyle Glenn who first contacted me after filling out the necessary forms online I would not be the extremely happy person I am today. I was in a rut with my present financial situation and Kyle actually reached out to me! Someone who cared about my problems and wanted to find a way to help me out. I know he went down every avenue to work to my advantage with the great rate I got to helping me every step of the way and really guiding me through the process. I am grateful that Kyle was my Banker and if I had to do it again, well Kyle would be my first choice. Any of my friends out there looking for some financial help, please don't hesitate to reach out to me or Kyle at Rocket Mortgage. Sincerely, Mark Camalleri"

Kitt Jacobs

"I wanted to make sure I took time out to leave my experience, not just saying, "Thank you Jake" in an email or text but to also share with you why. I met Jake last year shortly after the Covid virus ...I wanted to make sure I took time out to leave my experience, not just saying, "Thank you Jake" in an email or text but to also share with you why. I met Jake last year shortly after the Covid virus reached the United States. People were rushing to get supplies, food and an understanding as to what was happening in our country, yet when I spoke to Jake, he never once during that time missed an email, a phone call or the opportunity to make sure I had every thing I needed for my approval. Fast forward, two hurricanes, and eleven months later I am back in the market, I call Jake and I promise you it was as though I had kept in touch all those months. Once again Jake who remains professional and patient was ready to go to work. Jake answers every phone call, text, and email so promptly, that you forget he has other buyers/customers. On top of that Jake is an Executive/Senior Banker and yet I have not met anyone so humble and approachable in this industry. I am 1700 miles a way, however when ever I communicate with Jake in regards to my home loan, or any related business I guarantee you that I feel I am right there at the Rocket Mortgage Headquarters. Rocket Mortgage you got this right, bringing Jake into the Rocket Mortgage Family. Jake don't you loose that amazing attitude and drive and eagerness to help buyers make dreams come true. Jake may all your dreams come true, I wish you an amazing year and that for all you give may the same be given to you."

Eric Ell

"I really enjoyed working with Keegan. I was seeking to get a gone equity loan to do some work on my house. Keegan was entirely helpful, friendly, knowledgeable and polite. More than that, though, ...I really enjoyed working with Keegan. I was seeking to get a gone equity loan to do some work on my house. Keegan was entirely helpful, friendly, knowledgeable and polite. More than that, though, he was personable and i felt that we connected, person to person, and i enjoy some of the off-topic banter. Personally, that’s what I am always going to be seeking in any interaction, whether professional or casual, but I’m sure that he would have read me and reacted accordingly if my personality was different. He was able to answer all of my questions as well. But what I appreciated tbe most was that, between the initial loan Estimate and when i was about to accept, my credit score went down by a few points. This put me under a threshold that increased my APR. Keegan/rocket could have thought “great, we’ll get more of his money over time”. I wouldn’t have known there was a g other choice. But instead, he got me connected with another department and they and he helped me with a plan to bump it back up within a few days. That was above and beyond in my book. I can’t think of any negatives or negatives or even non-positives. Entirely positive experience. Thanks Keegan!"

Anna Kurkjian

"Reid Myers, first and foremost, came across as a wonderful human being. From the get go he was very professional and very courteous. Many, could be like that. Some not ! But Reid, had the human ...Reid Myers, first and foremost, came across as a wonderful human being. From the get go he was very professional and very courteous. Many, could be like that. Some not ! But Reid, had the human element, the friendly approach, which is not really a requisite. I honestly felt, he was not trying to gain me as a client, but that it was the real him talking to me. Throughout the loan process he was always following up on things. Whenever I had concerns he addressed them. From the first phone call I felt I’m talking to some one I’ve known and been friends with for years, when in reality he was a total stranger. We became fast friends, he no longer was just an agent. In his job he was there every time I needed his help or advise. He cared how the loan process was going. I was pressed for time and worried things will not get done in time. But he kept a very optimistic approach and was encouraging...! Reid Myers is an excellent agent, wonderful human being and a true gentleman. I value his friendship. I was lucky that it was Reid Myers who answered my initial phone call to Rocket Mortgage !!! Reid, I wish you all the best. You definitely deserve the best. May you, your wonderful wife and your adorable son have a great life. May you reach all your goals. God bless you and bless your family."

Jill D'Alessandro

"I would have to say that dealing with Ryan on both of our loans was by far one of the best experiences I have ever had. He made a very daunting event into something so easy and even enjoyable. We ...I would have to say that dealing with Ryan on both of our loans was by far one of the best experiences I have ever had. He made a very daunting event into something so easy and even enjoyable. We have done two loans with him because he is a man of his word and actually CALLED US to let us know that the he could do even better with us on refinancing our loan that we already had with Rocket Mortgage. I tell anyone I meet or know that if they are ever wanting to refinance or get a loan that they must consider Ryan at Rocket Mortgage first. I never worry that their experience would be any different than ours. "

Robin DeCarlo

"Jeremy was so wonderful and helpful in helping me obtain a mortgage with Rocket Mortgage. He is extremely experienced and he went above and beyond in every aspect of obtaining my mortgage. Right from...Jeremy was so wonderful and helpful in helping me obtain a mortgage with Rocket Mortgage. He is extremely experienced and he went above and beyond in every aspect of obtaining my mortgage. Right from the start Jeremy was courteous, professional, helpful and just so kind. Our company closes Rocket Mortgage for the Mid-Hudson area of New York- almost on a daily basis- and I enjoy being part of such a wonderful team of Mortgage brokers- and by having Jeremy on the team we are complete!! In conclusion- I just want you to know how much I appreciated and admired the respect, professionalism and kindness that Jeremy provided to me and he is truly an Excellent Mortgage Broker!!"

Anthony Dunamis

"Exceptional Service and Support Throughout the Mortgage Process I cannot speak highly enough of the incredible experience I had working with Mitchel Rogowski, From the very beginning, his patience, ...Exceptional Service and Support Throughout the Mortgage Process I cannot speak highly enough of the incredible experience I had working with Mitchel Rogowski, From the very beginning, his patience, professionalism, and willingness to go above and beyond made what could have been a stressful and overwhelming process feel much more manageable. Throughout the entire loan process, Mitchel Rogowski, Gary Tolbert and the Team at Rocket Mortgage was consistently accommodating, taking the time to explain every step in detail and answering each of my questions—no matter how naive they may have seemed. I truly appreciated their approachability and the fact that no question was ever dismissed, no matter how small or basic it might have been. This made me feel at ease and empowered, knowing I was making informed decisions every step of the way. Their prompt and clear communication was also a standout feature. Whenever I needed assistance or clarification, Mitchel Rogowski and Gary Tolbert was always quick to respond, offering thoughtful and thorough answers that made the process clear and stress-free. I am incredibly grateful to the team at Rocket Mortgage ( Mitchel Rogowski, Gary Tolbert , Vikki Jackson, Kesha Johnson, Dee the foodie, Sandra, Tony Shahu, Richard Dietlen and everyone that worked on my loan in the background ) for thier support throughout the entire loan process. It’s rare to find such a team of dedicated professionals who genuinely cares about their clients’ needs and ensures they feel confident and supported. I would highly recommend Mitchel Rogowski to anyone looking for a knowledgeable and patient mortgage banker—truly an outstanding experience! Special Thanks to !!! Jennifer Hanchey"

Cole Johnson-Vinion

"Darrius is a phenomenal mortgage expert. I called him to explore my options as I had gotten into a situation where I was going to lose my home. I was obviously stressed and confused and didn’t ...Darrius is a phenomenal mortgage expert. I called him to explore my options as I had gotten into a situation where I was going to lose my home. I was obviously stressed and confused and didn’t really know what to do. Darrius was great- gave me much needed calming advice and walked me through the process. He remained in contact through out the process- advised me on ways to improve my situation and helped me secure the refinance I needed in record time. Sounds like an exaggeration- but dude was a god send. At no point did I feel sold on anything or pressured. He was proactive- available and able to answer all questions I had."

Ruidoso Kathy

"As a real estate professional, I’ve had the opportunity to work with many lenders, and Rocket Mortgage consistently stands out for all the right reasons. Their team is responsive, knowledgeable, and ...As a real estate professional, I’ve had the opportunity to work with many lenders, and Rocket Mortgage consistently stands out for all the right reasons. Their team is responsive, knowledgeable, and genuinely invested in making the home-buying process as smooth as possible for both clients and agents. Communication is a major priority in any transaction, and Rocket Mortgage excels in this area. They keep everyone—buyers, agents, and title companies—in the loop at every stage, which helps prevent surprises and delays. Their online systems are user-friendly and efficient, and their loan officers are proactive about solving issues before they become problems. Rocket Mortgage has become one of my go-to lenders, and I always look forward to working with their team on future deals."