Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 38 of 402
Joseph Koch

"I recently refinanced my home with Rocket Mortgage. I was given the honor of doing business with the one and only Mathew Ross. You might ask yourself, why is it an honor to do business with Mathew ...I recently refinanced my home with Rocket Mortgage. I was given the honor of doing business with the one and only Mathew Ross. You might ask yourself, why is it an honor to do business with Mathew Ross? I’m glad you asked that kind internet stranger. Mathew Ross is the kind of guy who wakes up in the morning, pisses excellence, cracks his knuckles knowing full and well that it does not give you arthritis, then goes to his computer in his basement fortress of solitude, that he refers to as his office, and sweats excellence all day. Mathew Ross has the patience of a contract killer working in an industry that does not forgive mistakes. His vast array of industry knowledge dwarfs that of any rival to a degree that one finds themselves questioning how the competition stays in business. Mathew Ross is a master of his craft and trade. From the inflection in his voice, to the fact that he will never talk over you in any conversation. Seriously, I interpreted him like four times and he never once stopped me. Have you ever heard the saying measure twice and cut once? Mathew Ross is the kind of guy who measures three times and the board cuts itself out of respect for his professionalism. He will have zero issues taking full responsibility for any mistakes, but let me assure you, you have a higher probability of winning the mega millions than finding an error. He stated early on, that he is the they, and the buck stops here. For a man to take full responsibility for any potential issues says a lot about his character, his abilities, and his confidence in the people around him. In closing, if your looking for a dedicated professional to work with, look no further. If I had to fight any man on earth in an old fashion Wild West duel, it would be Mathew Ross. The reason is simple. While I’m ninety percent sure I would win, if by chance he got off a lucky shot, I wouldn’t feel bad about dying by the hand of a man of such character."

Maria Terrezza

"I had the pleasure of working with lorans during a recent home purchase, and I can confidently say the experience was outstanding from start to finish. He demonstrated exceptional knowledge of the ...I had the pleasure of working with lorans during a recent home purchase, and I can confidently say the experience was outstanding from start to finish. He demonstrated exceptional knowledge of the mortgage process and took the time to walk mu client's through every step with patience and clarity. What stood out most was his responsiveness and proactive communication. Whether it was answering questions, explaining documents, or providing updates to me as the buyer's agent, he was always available and incredibly organized. The entire financing process moved forward smoothly and on schedule—thanks in large part to Lorans professionalism and attention to detail. If you're looking for a loan advisor who is not only experienced but also genuinely cares about your financial success and peace of mind, I highly recommend him. It has been a pleasure working together."

Colleen Buchanan

"After searching at least half a dozen mortgage companies local and not, and being completely disappointed and frustrated that no one was willing to put in the time to help me, I was lucky enough to ...After searching at least half a dozen mortgage companies local and not, and being completely disappointed and frustrated that no one was willing to put in the time to help me, I was lucky enough to call Rocket Mortgage and speak with Tima. Tima was the first person I talked to at Rocket Mortgages and after speaking with him for a few minutes I knew I had found my guy! Within minutes he gave me hope that I would be able to close in a timely matter, with a better rate, and work with someone who was personable and professional. Even as the loan moved thru different stages and different contacts, Tima continued to check in with me to see how everything was going and to see if there was anything I needed. I couldn't have asked for a nicer or more hard working and knowledgeable person to have answered the phone that day, and for that I am grateful. Thank you Tima and crew for all your hard work! "

Nathan Cunningham

"Bro deserves more than 5 stars. Absolutely phenomenal. I’ve been through this process several times before but my experience with Bri will never be topped. She is a true subject matter expert, she ...Bro deserves more than 5 stars. Absolutely phenomenal. I’ve been through this process several times before but my experience with Bri will never be topped. She is a true subject matter expert, she leverages her years of experience to find out your personal/financial goals to match them with best options, fantastic communicator, works with speed but mistake-free precision, and is an absolutely delightful person to parter with. We couldn’t be more pleased, nor be any luckier, than to have had the fortune of partnering with Bri. We are so grateful to have her helping us navigating a unique situation we were in. Bri, you are a super star. I wish you the best and extend you my sincerest thanks."

Shannon Jenkins

"I had previously worked with another mortgage specialist locally (and another one 3 years ago on a home I ended up not purchasing). The previous lender could not describe some of the basic concepts of...I had previously worked with another mortgage specialist locally (and another one 3 years ago on a home I ended up not purchasing). The previous lender could not describe some of the basic concepts of the loans I was looking at/asking about. Frustrated I decided to give Rocket Mortgage a try and felt really lucky to get Amanda. I asked her to explain everything to me like I was a fourth grader and she did! She gave me a nationwide perspective on closing costs, mortgage rates, and the housing market and it was helpful in putting my experience into perspective. She was reassuring and broke down the numbers and debt to income ratios for me when I was nervous about whether I was taking on too much mortgage to income. That conversation gave me the solid foundation I needed to confidently put in my offer. She was quick, communicative, and even shared some personal anecdotes which made the experience all the more enjoyable. I think we walk into these Rocket Mortgages thinking we might lose the personal touch, but that wasn't my experience at all. Of the three mortgage lending experiences I've had, this was the most personal and attentive. Thanks, Amanda, you're aces!"

Saba alba

"I had an absolutely wonderful experience working with Setvan. From start to finish, he was professional, attentive, and genuinely a pleasure to work with. What really stood out was how he turned what ...I had an absolutely wonderful experience working with Setvan. From start to finish, he was professional, attentive, and genuinely a pleasure to work with. What really stood out was how he turned what could have been a stressful process into something smooth and even enjoyable. His positive attitude, clear communication, and dedication made the entire experience feel effortless and joyful. It’s rare to come across someone who not only does their job exceptionally well but also makes you feel supported and valued throughout the process. I would confidently recommend Setvan to anyone looking for someone who is reliable, knowledgeable, and truly great to work with."

LarryandKaren LeBoeuf

"Just wanted to thank Marlon for making a daunting and uncertain financial decision into an enjoyable reassuring experience… I have to admit that my refi project was a little unnerving for me because I...Just wanted to thank Marlon for making a daunting and uncertain financial decision into an enjoyable reassuring experience… I have to admit that my refi project was a little unnerving for me because I was ignorant of my options direction I should take… Marlon, with his experience and expertise became an integral part of my team and made the whole process a rewarding and enjoyable trip… My refi went through in 6 days and with Marlon at my side I felt totally confident and in control… Thanks again, My Friend, I owe you one…"

Cristy McKillop

"From start to finish, Matt was a clear communicator and answered all of our questions. We have purchased four houses over the years, and Matt explained the process in a manner that shows he really has...From start to finish, Matt was a clear communicator and answered all of our questions. We have purchased four houses over the years, and Matt explained the process in a manner that shows he really has the best interests of the client in mind. He strives to provide an exceptional experience and definitely wants the client to feel empowered! This is truly what set Matt and Rocket Mortgage apart from the other prospective lenders. I loved the dashboard and the ability to complete tasks virtually. I loved the email and text alerts so I knew something was due, and I absolutely LOVED the fact that we beat our closing timeline so I could breathe at the end of the process, because everything was buttoned up! Fantastic work! Cheers!"

Bassett Vanessa

"We recently refinanced through Rocket Mortgage, I was lucky to have had Simon be the one to Answer the call. He is Absolutely the best. The Process was so quick and easy is was really unbelievable. ...We recently refinanced through Rocket Mortgage, I was lucky to have had Simon be the one to Answer the call. He is Absolutely the best. The Process was so quick and easy is was really unbelievable. I'm a pretty skeptical person when it comes to dealing with finances with a stranger, especially over the phone. My dad had used Rocket Mortgage a time or two before and recommended them. I had no idea how great the quality of customer service would be. Simon is the real deal! He Knows his business and there wasn't a question I could ask that he didn't have the answer for. The whole process was quick and seamless. I would recommend to anyone and yes I would use him again! "

Stephen Mansfield

"Just a quick note about me experience with Rocket Mortgage and Maggie. I was in some serious debt with the IRS and needed help. I knew i had equity in my home but needed help getting that equity out ...Just a quick note about me experience with Rocket Mortgage and Maggie. I was in some serious debt with the IRS and needed help. I knew i had equity in my home but needed help getting that equity out and paying off the IRS. I called Rocket Mortgage and they put me in touch with Maggie. She reviewed my case within two days and called me and said i think we can help. 30 days later i closed on my loan and payed off the IRS. i cant tell you the weight that was lifted off my shoulders. My payment was just a few dollars more than i was paying and i don't have the IRS calling me every week.. THANK YOU MAGGIE. My son just put a offer in on a house and used Rocket Mortgage and Maggie. his closing is scheduled for the 27th of November just 27 days after he applied. Once again THANK YOU!!!!!!!"