Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 38 of 401
Maria Terrezza

"I had the pleasure of working with lorans during a recent home purchase, and I can confidently say the experience was outstanding from start to finish. He demonstrated exceptional knowledge of the ...I had the pleasure of working with lorans during a recent home purchase, and I can confidently say the experience was outstanding from start to finish. He demonstrated exceptional knowledge of the mortgage process and took the time to walk mu client's through every step with patience and clarity. What stood out most was his responsiveness and proactive communication. Whether it was answering questions, explaining documents, or providing updates to me as the buyer's agent, he was always available and incredibly organized. The entire financing process moved forward smoothly and on schedule—thanks in large part to Lorans professionalism and attention to detail. If you're looking for a loan advisor who is not only experienced but also genuinely cares about your financial success and peace of mind, I highly recommend him. It has been a pleasure working together."

Colleen Buchanan

"After searching at least half a dozen mortgage companies local and not, and being completely disappointed and frustrated that no one was willing to put in the time to help me, I was lucky enough to ...After searching at least half a dozen mortgage companies local and not, and being completely disappointed and frustrated that no one was willing to put in the time to help me, I was lucky enough to call Rocket Mortgage and speak with Tima. Tima was the first person I talked to at Rocket Mortgages and after speaking with him for a few minutes I knew I had found my guy! Within minutes he gave me hope that I would be able to close in a timely matter, with a better rate, and work with someone who was personable and professional. Even as the loan moved thru different stages and different contacts, Tima continued to check in with me to see how everything was going and to see if there was anything I needed. I couldn't have asked for a nicer or more hard working and knowledgeable person to have answered the phone that day, and for that I am grateful. Thank you Tima and crew for all your hard work! "

Nathan Cunningham

"Bro deserves more than 5 stars. Absolutely phenomenal. I’ve been through this process several times before but my experience with Bri will never be topped. She is a true subject matter expert, she ...Bro deserves more than 5 stars. Absolutely phenomenal. I’ve been through this process several times before but my experience with Bri will never be topped. She is a true subject matter expert, she leverages her years of experience to find out your personal/financial goals to match them with best options, fantastic communicator, works with speed but mistake-free precision, and is an absolutely delightful person to parter with. We couldn’t be more pleased, nor be any luckier, than to have had the fortune of partnering with Bri. We are so grateful to have her helping us navigating a unique situation we were in. Bri, you are a super star. I wish you the best and extend you my sincerest thanks."

Shannon Jenkins

"I had previously worked with another mortgage specialist locally (and another one 3 years ago on a home I ended up not purchasing). The previous lender could not describe some of the basic concepts of...I had previously worked with another mortgage specialist locally (and another one 3 years ago on a home I ended up not purchasing). The previous lender could not describe some of the basic concepts of the loans I was looking at/asking about. Frustrated I decided to give Rocket Mortgage a try and felt really lucky to get Amanda. I asked her to explain everything to me like I was a fourth grader and she did! She gave me a nationwide perspective on closing costs, mortgage rates, and the housing market and it was helpful in putting my experience into perspective. She was reassuring and broke down the numbers and debt to income ratios for me when I was nervous about whether I was taking on too much mortgage to income. That conversation gave me the solid foundation I needed to confidently put in my offer. She was quick, communicative, and even shared some personal anecdotes which made the experience all the more enjoyable. I think we walk into these Rocket Mortgages thinking we might lose the personal touch, but that wasn't my experience at all. Of the three mortgage lending experiences I've had, this was the most personal and attentive. Thanks, Amanda, you're aces!"

LarryandKaren LeBoeuf

"Just wanted to thank Marlon for making a daunting and uncertain financial decision into an enjoyable reassuring experience… I have to admit that my refi project was a little unnerving for me because I...Just wanted to thank Marlon for making a daunting and uncertain financial decision into an enjoyable reassuring experience… I have to admit that my refi project was a little unnerving for me because I was ignorant of my options direction I should take… Marlon, with his experience and expertise became an integral part of my team and made the whole process a rewarding and enjoyable trip… My refi went through in 6 days and with Marlon at my side I felt totally confident and in control… Thanks again, My Friend, I owe you one…"

Cristy McKillop

"From start to finish, Matt was a clear communicator and answered all of our questions. We have purchased four houses over the years, and Matt explained the process in a manner that shows he really has...From start to finish, Matt was a clear communicator and answered all of our questions. We have purchased four houses over the years, and Matt explained the process in a manner that shows he really has the best interests of the client in mind. He strives to provide an exceptional experience and definitely wants the client to feel empowered! This is truly what set Matt and Rocket Mortgage apart from the other prospective lenders. I loved the dashboard and the ability to complete tasks virtually. I loved the email and text alerts so I knew something was due, and I absolutely LOVED the fact that we beat our closing timeline so I could breathe at the end of the process, because everything was buttoned up! Fantastic work! Cheers!"

Bassett Vanessa

"We recently refinanced through Rocket Mortgage, I was lucky to have had Simon be the one to Answer the call. He is Absolutely the best. The Process was so quick and easy is was really unbelievable. ...We recently refinanced through Rocket Mortgage, I was lucky to have had Simon be the one to Answer the call. He is Absolutely the best. The Process was so quick and easy is was really unbelievable. I'm a pretty skeptical person when it comes to dealing with finances with a stranger, especially over the phone. My dad had used Rocket Mortgage a time or two before and recommended them. I had no idea how great the quality of customer service would be. Simon is the real deal! He Knows his business and there wasn't a question I could ask that he didn't have the answer for. The whole process was quick and seamless. I would recommend to anyone and yes I would use him again! "

Stephen Mansfield

"Just a quick note about me experience with Rocket Mortgage and Maggie. I was in some serious debt with the IRS and needed help. I knew i had equity in my home but needed help getting that equity out ...Just a quick note about me experience with Rocket Mortgage and Maggie. I was in some serious debt with the IRS and needed help. I knew i had equity in my home but needed help getting that equity out and paying off the IRS. I called Rocket Mortgage and they put me in touch with Maggie. She reviewed my case within two days and called me and said i think we can help. 30 days later i closed on my loan and payed off the IRS. i cant tell you the weight that was lifted off my shoulders. My payment was just a few dollars more than i was paying and i don't have the IRS calling me every week.. THANK YOU MAGGIE. My son just put a offer in on a house and used Rocket Mortgage and Maggie. his closing is scheduled for the 27th of November just 27 days after he applied. Once again THANK YOU!!!!!!!"

Linda Martin-Myers

"I have submitted in the surveys about my experience with the Rocket Mortgage process, but want to take this opportunity to express my satisfaction with, and gratitude for one of the persons who made ...I have submitted in the surveys about my experience with the Rocket Mortgage process, but want to take this opportunity to express my satisfaction with, and gratitude for one of the persons who made this process successful. Lyne Demonte was my first contact with my most recent contact with Rocket Mortgage. I had made inquiries previously, but was hesitant to proceed. From the beginning, Lynae understood my hesitations and concerns about applying. She talked to me about each concern, taking on a much larger mortgage vs my debt consolidation, she answered each question completely in a way that was understandable and never lost patience with my endless questions. From beginning until George and I signed our closing documents she was consistently available and patient with my questions. However, it was after we signed the closing documents and thought it was completed, is when Lynae really saved the day for us, and frankly turned our "soured" opinion around. A week after we had signed the documents I became concerned we had not heard one word from Rocket Mortgage, normally I was getting updates almost daily. When I called to check on status (I had another house payment due on old mortgage) I was told after researching, that our signatures were missing on documents and closing would be held up. I was angry, frustrated and would have tried to completely back out. I called Lynae, she responded immediately, went above and beyond to assure the documents were faxed to me, and waited on the line while I was at the library talking me through the whole process and waited until she received the signed documents I faxed. The home loan was payed off in time. I believe, she has a strong integrity to her customers, even if her initial part of the process could have been understood as completed. For this reason, I would recommend Rocket Mortgage, and would have persons considering request Lynae."

Andrea MB

"I am delighted to express my utmost satisfaction with Robbie at Rocket Mortgage, who has proven to be an invaluable partner in my real estate endeavors. Having closed two properties seamlessly with ...I am delighted to express my utmost satisfaction with Robbie at Rocket Mortgage, who has proven to be an invaluable partner in my real estate endeavors. Having closed two properties seamlessly with Robbie, I am eager to share my positive experience and look forward to continued collaboration in the future. Robbie's expertise and dedication have been instrumental in making the entire process remarkably smooth. His streamlined approach not only simplified the transactions but also contributed to an efficient and stress-free experience for all parties involved. From the initial stages of pre-approval to the final closing, Robbie's attention to detail and commitment to excellence were consistently evident. One of Robbie's standout qualities is his ability to navigate complex processes with ease. His in-depth knowledge of the mortgage industry, combined with his proactive communication, ensured that I was well-informed at every step. Robbie's transparency and responsiveness fostered a sense of confidence and trust, making the journey through property transactions a genuinely positive one. Closing two properties with Robbie has not only been a testament to his professionalism but has also highlighted Rocket Mortgage's commitment to customer satisfaction. The efficiency and effectiveness of the Rocket Mortgage platform, under Robbie's guidance, have set a high standard for what a seamless real estate transaction should be. Looking ahead, I am excited about the prospect of working with Robbie on future ventures. His reliability, expertise, and personable approach make him an invaluable asset, and I have full confidence that he will continue to exceed expectations. Robbie at Rocket Mortgage has not only made my real estate goals a reality but has also set a benchmark for outstanding service in the industry. In conclusion, I wholeheartedly recommend Robbie and Rocket Mortgage to anyone seeking a trusted partner in their real estate endeavors. With Robbie's expertise and Rocket Mortgage's user-friendly platform, you can expect a seamless and rewarding experience. I am genuinely grateful for Robbie's contributions to my real estate journey and eagerly anticipate future collaborations with him."