Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 40 of 372
Maura Teitelbaum

"Matthew was fantastic. The thing I appreciated most about him was his patience. I did not move quickly through this process. I stopped and started, had a lot of questions, disappeared for a bit, and ...Matthew was fantastic. The thing I appreciated most about him was his patience. I did not move quickly through this process. I stopped and started, had a lot of questions, disappeared for a bit, and then came back. He never missed a beat. To me, that shows real dedication and patience, which can be hard to find in any profession these days. He was always communicative. I could send a text or an email and he responded promptly and kept things moving forward. Whenever I had questions, he took the time to answer them. If I ran into issues submitting documents and needed alternatives, he helped me work through it. I highly recommend working with him. It was a great experience, an easy closing, and throughout the entire process he maintained a patient, positive attitude."

Bev Reinhardt

"We contacted Nate around the holidays to discuss our refinance loan so that we could begin a major renovation of our home. We explained early on that we were soon to sign contracts and begin the ...We contacted Nate around the holidays to discuss our refinance loan so that we could begin a major renovation of our home. We explained early on that we were soon to sign contracts and begin the renovations and if there were any delays, we would lose some of the subcontractors for an unspecified period. Nate responded by making sure he was available no matter what day we called and took a personal approach into making sure we could meet our timeline. We closed one week before the deadlines although we had to finance the project out of pocket for two weeks to hold the one contractor on site. You could not get this level of service from a bank. Great Job Nate and Thank you so much!"

Gale Wolfbrandt Penno

"Honestly, I have never in my life worked with someone who deserved more stars than Dominic. He knows his products inside and out, but more than that he genuinely cares about his clients. He ...Honestly, I have never in my life worked with someone who deserved more stars than Dominic. He knows his products inside and out, but more than that he genuinely cares about his clients. He personally walks you through all the steps and addresses your concerns while getting to know you in the process. The social skills others take years to learn, and sometimes never do, seem to come naturally to Dominic. We had a situation where we sold our home and were facing living in a hotel until we closed on a new home. We had two homes fall through, one the seller did not disclose structural damage and the other did not have enough funds after closing to pay off the loan. We were very stressed, but when Dominic would call he would make us smile and laugh. He was with us every step of the way, and when our loan moved along to other departments, I'd still get calls from Dominic to see if we had any concerns and to see how we were going. Everyone needs a Dominic it their lives! Rocket Mortgage have someone extra special!!!"

Alexander Ortiz

"We dealt with Wissam for a whole year and If we had to do it again I will only work with him! After our first buying attempt, we took a break and then we came back to Wissam. It took us a while, a ...We dealt with Wissam for a whole year and If we had to do it again I will only work with him! After our first buying attempt, we took a break and then we came back to Wissam. It took us a while, a whole year, but we found the house we wanted. Wissam became my number one advisor and resource and help me every step of the way. He is not only knowledgeable, he communicates very well. He explained every detail every step of the way in a simple and precise way making it a pleasant process. A month after our closure, and he still checks with us via email to see how things are going in our new home. I always hear stories on how other home buyers have nightmares with the buying and closing process, that was NOT our experience. Wissam and Rocket Mortgage made this process so easy is unreal. Thank you for all the hard work and dedication, we cant be more happier with everything you did for us!"

Mike Walker

"Dan was the best person at Rocket Mortgage hands down. When I called and talked to another person it was night and day, Dan is the best. Working with him didn't feel at all like a normal corporate ...Dan was the best person at Rocket Mortgage hands down. When I called and talked to another person it was night and day, Dan is the best. Working with him didn't feel at all like a normal corporate experience (which sucks). I would be at work in a meeting and was able to text him and get a response and never had to move my day around to try and work around coordinating a phone call. Texting and email was a big advantage for me because I could quickly toss out a question before I forgot and get a response back without worry about phone tag, or waiting until I can make a call and forget what I was going to say. Rocket Mortgage as a company means nothing to me. There's 1,000 Rocket Mortgage-like places and I don't care about any of them enough to care which one I use. The technology, the app and Dan is the reason I stayed and allowed Rocket Mortgage to finance my home loan. Thanks again Dan! Rocket Mortgage owes you a thank you."

Yvonne Muellner

"Kaitlyn is the loan specialist whisperer! Me and my husband are forever grateful and honored that Kaitlyn was there for us 30 days before our closing. We were actually signed with a different mortgage...Kaitlyn is the loan specialist whisperer! Me and my husband are forever grateful and honored that Kaitlyn was there for us 30 days before our closing. We were actually signed with a different mortgage broker until 30 days before closing. All of their numbers switched and we owed way more for our down payment and monthly payment. It was robbery! We then decided to give Rocket Mortgage a shot and were synced with Kaitlyn. She was confident and promising of a better program we qualified for. Lower down payment/lower monthly payment. I was skeptical at first because of the other company's scam. Kaitlyn was reassuring and guaranteed that we would be well taken care of with Rocket Mortgage. Here we are a week after closing in our beautiful new home thanks to Kaitlyn! Everything happened exactly as she said it would. Thank you again for your amazing patience, your honest word, and your hard work. Thank you for giving us one of the greatest gifts we own. -Yvonne M."

Jayne Prudencio

"Being a first time home buyer can be extremely scary. Especially when you move to a new state and have no one you know to guide you. On December 15, 2017, after watching the commercial "Rocket ...Being a first time home buyer can be extremely scary. Especially when you move to a new state and have no one you know to guide you. On December 15, 2017, after watching the commercial "Rocket Mortgage," I decide it would be a good place to start. Whether it was luck, or a blessing sent from my grandmother above, Larry was the agent to be there and answer all of my questions. From day one, he guided me step-by-step, explained very detailed in the most simplest ways to that I could understand. Any time I had a question, he always had the answered. He made the experience of buying a home so quick and easy with no strings attached. He works hard to make sure you get most benefits and if something does not seem right, he will find a solution. Larry is a true expert and is passionate about the work he does. He makes himself available so that he can provided the best customer service. He cares for his customers and is the type guy to always have your back. Thank you so much Larry!!"

Deborah Fraumann

"It was a pleasure to work with Kevin Bell on our recent home purchase. We were a bit nervous about doing a home loan/mortgage process totally online. From the very first conversation with Kevin, he ...It was a pleasure to work with Kevin Bell on our recent home purchase. We were a bit nervous about doing a home loan/mortgage process totally online. From the very first conversation with Kevin, he put us immediately at ease. He was so easy to talk to and extremely patient and courteous in response to our questions. When things were happening quickly, Kevin was very prompt in responding to our needs. From the pre-approval process to closing, Kevin was professional and efficient working with us every step of the way. His real estate expertise is outstanding. Even at some nervous moments at the final determination of cash to close, Kevin responded promptly and was reassuring as he handled the situation. The process went so smoothly, we were able to close 2 weeks earlier than we had originally scheduled. Kevin was highly respected by our real estate agent and attorney, who both stated their pleasure in doing business with Kevin. We've been in our new home just little over a month now, and we are so grateful for the opportunity to work with Kevin. Even though we have not met in person, we felt we could talk with Kevin as a friend, who would be honest and straight-forward with his knowledge. My husband and I are so grateful for this positive experience, and we gladly and respectfully recommend Kevin Bell as an outstanding home loan expert!"

Edwina Brown

"Hi Cheryl my Name is Edwina I found something I like and I can afford The house it's not with yall like rent to own or anything so the bank say I went to Need to say I can't put anything in ...Hi Cheryl my Name is Edwina I found something I like and I can afford The house it's not with yall like rent to own or anything so the bank say I went to Need to say I can't put anything in there bank because they need to be very careful about to much fun so they said talk to Rocket Mortgage before putting anything in the bank so I have talk to I am ready to purchase my first home if that bank not about business I know there another bank I might try so now I am with Rocket Mortgage and I don't think this is rent to own it's is to purchase since I think that since you know what you doing I don't think that it should take this long to purchase a home it don't take long to buy a piece of candy at a store but I explained it all to but I was told that you was helping me save that what this all about but again this not working so tell tell me how can I Team up with the oferralls and get have the property I think he needs some help since I went to management training class to become a manager here in Columbus Mississippi McDonald's"

Laura Koeppel

"It is my pleasure to share the experience I have had with Stephanie Cardaris. Where do I begin? I absolutely love this gem of a lady. This was my 3rd home purchase. With all of the new Federal and...It is my pleasure to share the experience I have had with Stephanie Cardaris. Where do I begin? I absolutely love this gem of a lady. This was my 3rd home purchase. With all of the new Federal and State regulation changes, it can now be quite a process to buy a home now. But, I truly thank God to have fallen into good hands with Stephanie. She was like my guardian angel! She was extremely patient with me (as I can be quite the worrier). She made sure I had answers to every question that I had. She had every detail covered. Stephanie had in depth knowledge of my states laws, regulations and requirements. Stephanie has proven her expertise to me. She impressed me with her warmth, wisdom, and kindness online, and over the phone. Stephanie has built a strong relationship with me throughout my home buying process. She is confident, committed, and very dedicated to her job. I truly bought the home of my dreams, in my dream neighborhood, and in my dream school district. Stephanie made it happen for me. She can make it happen for you too. Laura Koeppel"