Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 40 of 373
Jorge Mendez
Jorge Mendez

Jorge Mendez
Rocket Mortgage
99 Reviews
Tom Powell

"At first, as natural instincts may suggest, I thought this was just good salesmanship. But very quickly I came to learn that Jorge had a real-life interest in helping me. We discussed a variety of ...At first, as natural instincts may suggest, I thought this was just good salesmanship. But very quickly I came to learn that Jorge had a real-life interest in helping me. We discussed a variety of options, and he knew that I didn't have to do anything, with 3 years left on a very good rate. But, with rates beginning to rise, and the logic of haven't the certainty of a payment, we refinanced. And, even though the appraisal was less than expected, and with some objection on my part, he nevertheless was able to structure a refinance that met the criteria that we had originally considered. Jorge is obviously a family man, with a positive work ethic, and made me feel comfortable, all through the process. I would be glad to recommend him to others. Thanks, Jorge ... and hope you and your family are well."

Matthew Sarti
Matthew Sarti

Matthew Sarti
Rocket Mortgage
99 Reviews
Maura Teitelbaum

"Matthew was fantastic. The thing I appreciated most about him was his patience. I did not move quickly through this process. I stopped and started, had a lot of questions, disappeared for a bit, and ...Matthew was fantastic. The thing I appreciated most about him was his patience. I did not move quickly through this process. I stopped and started, had a lot of questions, disappeared for a bit, and then came back. He never missed a beat. To me, that shows real dedication and patience, which can be hard to find in any profession these days. He was always communicative. I could send a text or an email and he responded promptly and kept things moving forward. Whenever I had questions, he took the time to answer them. If I ran into issues submitting documents and needed alternatives, he helped me work through it. I highly recommend working with him. It was a great experience, an easy closing, and throughout the entire process he maintained a patient, positive attitude."

Dan Suiter
Dan Suiter

Dan Suiter
Rocket Mortgage
99 Reviews
Mike Walker

"Dan was the best person at Rocket Mortgage hands down. When I called and talked to another person it was night and day, Dan is the best. Working with him didn't feel at all like a normal corporate ...Dan was the best person at Rocket Mortgage hands down. When I called and talked to another person it was night and day, Dan is the best. Working with him didn't feel at all like a normal corporate experience (which sucks). I would be at work in a meeting and was able to text him and get a response and never had to move my day around to try and work around coordinating a phone call. Texting and email was a big advantage for me because I could quickly toss out a question before I forgot and get a response back without worry about phone tag, or waiting until I can make a call and forget what I was going to say. Rocket Mortgage as a company means nothing to me. There's 1,000 Rocket Mortgage-like places and I don't care about any of them enough to care which one I use. The technology, the app and Dan is the reason I stayed and allowed Rocket Mortgage to finance my home loan. Thanks again Dan! Rocket Mortgage owes you a thank you."

Aaron Cook
Aaron Cook

Aaron Cook
Rocket Mortgage
98 Reviews
Melissa Murphy Green

"We would not have refinanced if it wasn’t for Aaron. We were told wrong information a few months earlier and he called to let us know about refinancing opportunities. I told him what happened and he ...We would not have refinanced if it wasn’t for Aaron. We were told wrong information a few months earlier and he called to let us know about refinancing opportunities. I told him what happened and he double checked the previous application and found incorrect information that prevented us from refinancing months earlier. We are so grateful for Aaron’s thoroughness and for reaching out to us. I give him the credit for this refinance happening and we are so happy!"

Nathan Cova
Nathan Cova

Nathan Cova
Rocket Mortgage
98 Reviews
Bev Reinhardt

"We contacted Nate around the holidays to discuss our refinance loan so that we could begin a major renovation of our home. We explained early on that we were soon to sign contracts and begin the ...We contacted Nate around the holidays to discuss our refinance loan so that we could begin a major renovation of our home. We explained early on that we were soon to sign contracts and begin the renovations and if there were any delays, we would lose some of the subcontractors for an unspecified period. Nate responded by making sure he was available no matter what day we called and took a personal approach into making sure we could meet our timeline. We closed one week before the deadlines although we had to finance the project out of pocket for two weeks to hold the one contractor on site. You could not get this level of service from a bank. Great Job Nate and Thank you so much!"

Dominic Gazzo
Dominic Gazzo

Dominic Gazzo
Rocket Mortgage
98 Reviews
Gale Wolfbrandt Penno

"Honestly, I have never in my life worked with someone who deserved more stars than Dominic. He knows his products inside and out, but more than that he genuinely cares about his clients. He ...Honestly, I have never in my life worked with someone who deserved more stars than Dominic. He knows his products inside and out, but more than that he genuinely cares about his clients. He personally walks you through all the steps and addresses your concerns while getting to know you in the process. The social skills others take years to learn, and sometimes never do, seem to come naturally to Dominic. We had a situation where we sold our home and were facing living in a hotel until we closed on a new home. We had two homes fall through, one the seller did not disclose structural damage and the other did not have enough funds after closing to pay off the loan. We were very stressed, but when Dominic would call he would make us smile and laugh. He was with us every step of the way, and when our loan moved along to other departments, I'd still get calls from Dominic to see if we had any concerns and to see how we were going. Everyone needs a Dominic it their lives! Rocket Mortgage have someone extra special!!!"

Wissam Issa
Wissam Issa

Wissam Issa
Rocket Mortgage
98 Reviews
Alexander Ortiz

"We dealt with Wissam for a whole year and If we had to do it again I will only work with him! After our first buying attempt, we took a break and then we came back to Wissam. It took us a while, a ...We dealt with Wissam for a whole year and If we had to do it again I will only work with him! After our first buying attempt, we took a break and then we came back to Wissam. It took us a while, a whole year, but we found the house we wanted. Wissam became my number one advisor and resource and help me every step of the way. He is not only knowledgeable, he communicates very well. He explained every detail every step of the way in a simple and precise way making it a pleasant process. A month after our closure, and he still checks with us via email to see how things are going in our new home. I always hear stories on how other home buyers have nightmares with the buying and closing process, that was NOT our experience. Wissam and Rocket Mortgage made this process so easy is unreal. Thank you for all the hard work and dedication, we cant be more happier with everything you did for us!"

Andy Richey
Andy Richey

Andy Richey
Rocket Mortgage
98 Reviews
Deb Small

"This was my second refinancing through Andy and it was as successful as the first. For the first, I swear he performed miracles to get me out of a situation caused by my attorney during a bankruptcy ...This was my second refinancing through Andy and it was as successful as the first. For the first, I swear he performed miracles to get me out of a situation caused by my attorney during a bankruptcy (failure to reaffirm a mortgage) and returned me to stability with my home mortgage. This second time allowed me to capture the current rates for a 15 yr. mortgage at 3.5%. More surprisingly this only added roughly $160 to my monthly payments. My biggest motivator to refinance at this time is this will save me $66,000 in interest that I would have paid in interest for the balance of my mortgage. It's the smartest financial move I've made in decades. Andy made the process painless, speedy, and 'surprise'-free. I've sent two other friends/relatives his way and wouldn't hesitate to recommend him to anyone I know. Thanks again Andy!! Great to do business with you."

Kaitlyn Warner
Kaitlyn Warner

Kaitlyn Warner
Rocket Mortgage
98 Reviews
Yvonne Muellner

"Kaitlyn is the loan specialist whisperer! Me and my husband are forever grateful and honored that Kaitlyn was there for us 30 days before our closing. We were actually signed with a different mortgage...Kaitlyn is the loan specialist whisperer! Me and my husband are forever grateful and honored that Kaitlyn was there for us 30 days before our closing. We were actually signed with a different mortgage broker until 30 days before closing. All of their numbers switched and we owed way more for our down payment and monthly payment. It was robbery! We then decided to give Rocket Mortgage a shot and were synced with Kaitlyn. She was confident and promising of a better program we qualified for. Lower down payment/lower monthly payment. I was skeptical at first because of the other company's scam. Kaitlyn was reassuring and guaranteed that we would be well taken care of with Rocket Mortgage. Here we are a week after closing in our beautiful new home thanks to Kaitlyn! Everything happened exactly as she said it would. Thank you again for your amazing patience, your honest word, and your hard work. Thank you for giving us one of the greatest gifts we own. -Yvonne M."

Larry Washington
Larry Washington

Larry Washington
Rocket Mortgage
98 Reviews
Jayne Prudencio

"Being a first time home buyer can be extremely scary. Especially when you move to a new state and have no one you know to guide you. On December 15, 2017, after watching the commercial "Rocket ...Being a first time home buyer can be extremely scary. Especially when you move to a new state and have no one you know to guide you. On December 15, 2017, after watching the commercial "Rocket Mortgage," I decide it would be a good place to start. Whether it was luck, or a blessing sent from my grandmother above, Larry was the agent to be there and answer all of my questions. From day one, he guided me step-by-step, explained very detailed in the most simplest ways to that I could understand. Any time I had a question, he always had the answered. He made the experience of buying a home so quick and easy with no strings attached. He works hard to make sure you get most benefits and if something does not seem right, he will find a solution. Larry is a true expert and is passionate about the work he does. He makes himself available so that he can provided the best customer service. He cares for his customers and is the type guy to always have your back. Thank you so much Larry!!"