"We had Renee assigned to help us with our refinance of our mortgage. She was right on top of things. If she didn't have the answer, she put us in touch with the right person to answer our questions. ...We had Renee assigned to help us with our refinance of our mortgage. She was right on top of things. If she didn't have the answer, she put us in touch with the right person to answer our questions. Overall, we were very satisfied with the customer service."