Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 42 of 487
Teena Lairy-Jarmon

"Jake was an exceptional person to work with. He was always on top of everything, and got things finished in a timely manner. Each time I had a question, he was right there to answer them and never ...Jake was an exceptional person to work with. He was always on top of everything, and got things finished in a timely manner. Each time I had a question, he was right there to answer them and never once made it seem like my question or opinion wasn't important. I have recommend Jake to several of my friends."

Rebecca McLaughlin

"Very pleasant. Did not feel rushed, which is a first, when we have inquired or went through a loan process. So far, in our 40 years of buying or selling, this has been the BEST experience!!"

Jonathan Zhang

"I started to know Cheryl Buss when I requested a mortgage quote from Rocket Mortgage online. Cheryl Buss called me shortly and introduced to me how Rocket Mortgage can help me with the mortgage. She ...I started to know Cheryl Buss when I requested a mortgage quote from Rocket Mortgage online. Cheryl Buss called me shortly and introduced to me how Rocket Mortgage can help me with the mortgage. She was very clear in explaining all involved fees related to the loan and closing. She also helped me to get a conditional loan approval letter (not pre-qualified letter) based on my qualification, which made my house searching easier. During the time when I was looking for houses, Cheryl followed up with me often. She is always reachable. Whenever I had any questions, she always got back to me quickly. One Friday evening I wrote an email to her asking some question regarding the interest rate disclosure document, she emailed me back in less than an hour at the weekend night. I was really impressed by her professionalism. With her help, I was able to close the deal in less than 35 days with no extra fees."

Eileen Bradish-Willett

"From the very start of this process, Katherine's demeanor and professionalism was outstanding. She was proactive which precluded any "burps" that might have occurred -- and I've been through many ...From the very start of this process, Katherine's demeanor and professionalism was outstanding. She was proactive which precluded any "burps" that might have occurred -- and I've been through many refi's where there were burps that could have been prevented but were not. Katherine is on the ball!"

Sharon Niichel

"We are very pleased with how efficiently our loan was handled. Thank you."

Clifford Isara

"Fabulous..so much more efficient and professional than Bank of America."

Pam Wagler

"Mahmood was very knowledgeable and gave excellent customer service. I have been very happy with the quality of service from Rocket Mortgage and how fast they process your paperwork. I would recommend ...Mahmood was very knowledgeable and gave excellent customer service. I have been very happy with the quality of service from Rocket Mortgage and how fast they process your paperwork. I would recommend to anyone to try them out if you are needing to refinance your house."

Deahzana Randall

"Adam was amazing great excellent all of the above he made my experience so easy.I"

Sadrac Milien

"he was very good an patient and nice to talk to an we had no problems"

Rosalina Palencia

"Great service that Nik Semla provided during our recent loan process. At each step of the process Nik was the representative who dealt with us and I found him very professional and to-the-point. He is...Great service that Nik Semla provided during our recent loan process. At each step of the process Nik was the representative who dealt with us and I found him very professional and to-the-point. He is very clear and very helpful .... Thank you so very much! Rosalina Palencia & Michelle Castillo "