Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 42 of 396
Yvonne Muellner

"Kaitlyn is the loan specialist whisperer! Me and my husband are forever grateful and honored that Kaitlyn was there for us 30 days before our closing. We were actually signed with a different mortgage...Kaitlyn is the loan specialist whisperer! Me and my husband are forever grateful and honored that Kaitlyn was there for us 30 days before our closing. We were actually signed with a different mortgage broker until 30 days before closing. All of their numbers switched and we owed way more for our down payment and monthly payment. It was robbery! We then decided to give Rocket Mortgage a shot and were synced with Kaitlyn. She was confident and promising of a better program we qualified for. Lower down payment/lower monthly payment. I was skeptical at first because of the other company's scam. Kaitlyn was reassuring and guaranteed that we would be well taken care of with Rocket Mortgage. Here we are a week after closing in our beautiful new home thanks to Kaitlyn! Everything happened exactly as she said it would. Thank you again for your amazing patience, your honest word, and your hard work. Thank you for giving us one of the greatest gifts we own. -Yvonne M."

Deborah Fraumann

"It was a pleasure to work with Kevin Bell on our recent home purchase. We were a bit nervous about doing a home loan/mortgage process totally online. From the very first conversation with Kevin, he ...It was a pleasure to work with Kevin Bell on our recent home purchase. We were a bit nervous about doing a home loan/mortgage process totally online. From the very first conversation with Kevin, he put us immediately at ease. He was so easy to talk to and extremely patient and courteous in response to our questions. When things were happening quickly, Kevin was very prompt in responding to our needs. From the pre-approval process to closing, Kevin was professional and efficient working with us every step of the way. His real estate expertise is outstanding. Even at some nervous moments at the final determination of cash to close, Kevin responded promptly and was reassuring as he handled the situation. The process went so smoothly, we were able to close 2 weeks earlier than we had originally scheduled. Kevin was highly respected by our real estate agent and attorney, who both stated their pleasure in doing business with Kevin. We've been in our new home just little over a month now, and we are so grateful for the opportunity to work with Kevin. Even though we have not met in person, we felt we could talk with Kevin as a friend, who would be honest and straight-forward with his knowledge. My husband and I are so grateful for this positive experience, and we gladly and respectfully recommend Kevin Bell as an outstanding home loan expert!"

Edwina Brown

"Hi Cheryl my Name is Edwina I found something I like and I can afford The house it's not with yall like rent to own or anything so the bank say I went to Need to say I can't put anything in ...Hi Cheryl my Name is Edwina I found something I like and I can afford The house it's not with yall like rent to own or anything so the bank say I went to Need to say I can't put anything in there bank because they need to be very careful about to much fun so they said talk to Rocket Mortgage before putting anything in the bank so I have talk to I am ready to purchase my first home if that bank not about business I know there another bank I might try so now I am with Rocket Mortgage and I don't think this is rent to own it's is to purchase since I think that since you know what you doing I don't think that it should take this long to purchase a home it don't take long to buy a piece of candy at a store but I explained it all to but I was told that you was helping me save that what this all about but again this not working so tell tell me how can I Team up with the oferralls and get have the property I think he needs some help since I went to management training class to become a manager here in Columbus Mississippi McDonald's"

Laura Koeppel

"It is my pleasure to share the experience I have had with Stephanie Cardaris. Where do I begin? I absolutely love this gem of a lady. This was my 3rd home purchase. With all of the new Federal and...It is my pleasure to share the experience I have had with Stephanie Cardaris. Where do I begin? I absolutely love this gem of a lady. This was my 3rd home purchase. With all of the new Federal and State regulation changes, it can now be quite a process to buy a home now. But, I truly thank God to have fallen into good hands with Stephanie. She was like my guardian angel! She was extremely patient with me (as I can be quite the worrier). She made sure I had answers to every question that I had. She had every detail covered. Stephanie had in depth knowledge of my states laws, regulations and requirements. Stephanie has proven her expertise to me. She impressed me with her warmth, wisdom, and kindness online, and over the phone. Stephanie has built a strong relationship with me throughout my home buying process. She is confident, committed, and very dedicated to her job. I truly bought the home of my dreams, in my dream neighborhood, and in my dream school district. Stephanie made it happen for me. She can make it happen for you too. Laura Koeppel"

Angela Smith

"I have had nothing but a wonderfull experience with Rocket Mortgage, no Jumping Hoops to go through. I didn"t have to work to hard and never felt pressured or worried. My mind was always at ease when ...I have had nothing but a wonderfull experience with Rocket Mortgage, no Jumping Hoops to go through. I didn"t have to work to hard and never felt pressured or worried. My mind was always at ease when I asked a question, the whole team got back to me right away. My closings were done right at my home. Craig steered me in the right direction, and helped me to learn so much. Great ,Fantastic team. I would so recommend Rocket Mortgage . Best experience I ever had trying to get what I wanted accomplished. Your set up on my Rocket Mortgage is perfect, so easy to make my monthly pmts. Way TO GO Rocket Mortgage . I am a true believer and have faith in every one on the team. Thanks Always Mrs. Smith."

Kateri Sparks

"I am so happy with my experiences with Rocket Mortgage...each person I dealt with was totally professional, expert and each was congenial and pleasant! These people have personalities to match their ...I am so happy with my experiences with Rocket Mortgage...each person I dealt with was totally professional, expert and each was congenial and pleasant! These people have personalities to match their professionalism! Who gets all that in one stop shopping on line? Very quick, very efficient, very knowledgeable and very amiable with me...each one with whom I spoke was amazing! I am so pleased to highly recommend Rocket Mortgage to anyone who reads this! Sam (Mark) was so patient! Da Trice was so helpful and efficient as I called at an OFF time, and so was my special closer...Shelagh Prevost...Client Care Specialist...just a great team in every way! I will recommend Rocket Mortgage...this team in particular, any time I hear of someone thinking about refinancing or about buying. Wow! Thank you, Rocket Mortgage! Kateri Sparks "

Randy Green

"Chuck was the first person I spoke with to get the ball rolling on applying for a mortgage. Due to the fact I was not in the states when I started the process we began with texts and were then able ...Chuck was the first person I spoke with to get the ball rolling on applying for a mortgage. Due to the fact I was not in the states when I started the process we began with texts and were then able to get to phone for a conversation. After I explained my situation that most of the [process would need to be online he was very understanding. He never made it seems like certain things could not be done even though I was not always able to call and talk directly with him. Chuck would always answer an email or text within a couple of hours. Even when I could not get in touch there was someone there who was up to speed and could answer questions. I appreciated everything Chuck did and the explanations he gave always made sense. Wished I could have kept him throughout the whole process but I understand what part of the team he was with . He was available for any questions pr concerns even after the closing date. Would request him again if we were looking for another mortgage through Rocket. Thanks again Chuck."

Lynna LePage

"We were given six months by our current landlord who wanted to remodeled the place we were living. Being as that is was Winter makes it difficult to find anything to rent let alone buy. Renting is so ...We were given six months by our current landlord who wanted to remodeled the place we were living. Being as that is was Winter makes it difficult to find anything to rent let alone buy. Renting is so expensive and application fee after application fee, we were depleting our funds. Frank got my husband hooked up with their credit expert Joel and told us exactly what we needed to do and quickly the points went up hence qualifying us for more house. Other lenders turn us away and saying we couldn't do certain things and that they couldn't help us. Frank made the magic happen. He crossed every t and dotted every eye. Always watching our backs for every little thing. Trying to find something before we had to be out of where we were was trying in itself , but his team got us to close even earlier that the predicted 30 to 45 days it takes for the process. A miracle indeed giving us more time to move. Thank you Frank and your team for making it happen. I am truly in awe and amazement. I know now why they call you Rocket Mortgage."

Chris Sticher

"I started working with Taylor in March of this year to begin long term discussions on new home purchase. It had been 15 years since taking a mortgage loan and given all the changes to the industry in ...I started working with Taylor in March of this year to begin long term discussions on new home purchase. It had been 15 years since taking a mortgage loan and given all the changes to the industry in that time I really needed someone to teach me and coach me through the process. Taylor jumped in immediately and even accommodated my schedule while I was in China for a month. He invested several months with me and answered all my questions. Rocket Mortgage has an impressive product and Taylor represents this industry very well. I highly recommend Taylor and would say "ask for him" if you want to be very well taken care of. Thank you Taylor for everything..."

Philip Blankenberger

"As a decently financially educated person, I definitely did my due diligence when searching for what mortgage company I wanted to purchase my first home through. I went into this knowing how the ...As a decently financially educated person, I definitely did my due diligence when searching for what mortgage company I wanted to purchase my first home through. I went into this knowing how the mortgage process works and started with multiple companies to do a little shopping before I put an offer in on a house. Every representative I spoke with did their best to explain to me the benefits of their business and what they do to help throughout the process. While there were several good options for me to go with, Andrew rose to the top of the pack with his upfront and clear information ultimately leading me to choose Rocket Mortgage due to his service and rates. His true help came out in the thick of the underwriting portion when my bank statements and the underwriting team were not playing nicely. I almost had to delay closing due to them not being able to have the paperwork they wanted but Andrew stepped in and worked his magic with the both of us to gather and explain all the details. With him having mine and the underwriters numbers, he was instantly able to connect all the dots for their team and get us to the closing table. In the end, there are a lot of way's to get a loan that will get you closed, and though Rocket Mortgage may not have the bare bones lowest rates, the real value comes from who you work with to minimize any headaches or concerns. Andrew was the coach that lead the team victory and myself to now owning a house! Thanks again!"