Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 43 of 375
Kiril Teplitsky
Kiril Teplitsky

Kiril Teplitsky
Rocket Mortgage
96 Reviews
Ally Mortensen

"I am so thankful that we had Kiril as our loan officer. As a first time home buyer, the loan process is complicated and arduous, but Kiril made it simple and stress free. He is incredibly thoughtful, ...I am so thankful that we had Kiril as our loan officer. As a first time home buyer, the loan process is complicated and arduous, but Kiril made it simple and stress free. He is incredibly thoughtful, professional, and knowledgable. Throughout the lending process, he was able to answer any questions quickly via text, email, and phone calls. My husband and I were in the process of relocating cities and purchasing a home in a 5 week time period. We were able to move through the process from application to closing in that time frame to help us transition with ease. Thank you Kiril for going above and beyond throughout this process. Your customer service has been the primary reason we have recommended Rocket Mortgage to our friends and family for their own home purchasing journey."

Daniel Conzelman
Daniel Conzelman

Daniel Conzelman
Rocket Mortgage
95 Reviews
Joanne Haug

"When I first decided to refinance my mortgage with Rocket Mortgage, I called to inquire about the process and what refinance rates were. I had the pleasure of speaking with Daniel Conzelman. He was ...When I first decided to refinance my mortgage with Rocket Mortgage, I called to inquire about the process and what refinance rates were. I had the pleasure of speaking with Daniel Conzelman. He was wonderful to work with. He was very knowledgeable and professional and was able to answer all of my questions and concerns. I decided to proceed with the application and was amazed with how quickly the whole process took. I would definitely recommend Rocket Mortgage and Daniel to anyone who is interested in refinancing. You company is lucky to have him as an employee. Joanne Haug"

Andrew Darin
Andrew Darin

Andrew Darin
Rocket Mortgage
95 Reviews
Larisa Smith

"After 3 other calls from Rocket Mortgage agents that said they couldn't do anything for me, Andrew called. I was snippy because no one seemed to know that I'd already been spoken to each time they ...After 3 other calls from Rocket Mortgage agents that said they couldn't do anything for me, Andrew called. I was snippy because no one seemed to know that I'd already been spoken to each time they called and with no results, I was annoyed. I told Andrew I didn't want to go through the whole thing again and he understood and let me off the phone. A while later I checked my email and Andrew and found a way to refinance my mortgage and save me on my payment and mortgage insurance. Even after I was short with him. He was great to work with afterwards and did everything he said he would. I would recommend working with him."

Bianca Eades
Bianca Eades

Bianca Eades
Rocket Mortgage
95 Reviews
Patsy Rogers

"I just closed my 3rd transaction with Bianca, which by the way was scheduled for a 25 day closing, but we closed in 22 days! Prior to December 2018, my first occasion to work with Rocket Mortgage, I ...I just closed my 3rd transaction with Bianca, which by the way was scheduled for a 25 day closing, but we closed in 22 days! Prior to December 2018, my first occasion to work with Rocket Mortgage, I was not in favor of using an online lender. I am very personable and prefer to work face-to-face with lenders especially, but all others who have a role in closing a real estate transaction. However, as a Buyer's Agent, I work for my client--and this one came to me already approved with Rocket Mortgage, and Bianca as his banker. He was highly impressed with her professionalism, and Rocket Mortgage competitive rates. Bianca, my client, and I successfully closed 2 purchases within 3 months of each other. I still prefer local lenders to online lenders, however, I readily refer Bianca (Rocket Mortgage) when a client suggests interest in checking out lenders online. Let me tell why--Bianca is responsive to her clients, including me, there is a whole team of professionals supporting her, and the ease of the client portal Rocket Mortgage provides. My experience has been on time or early closings each time I have had the pleasure of working with Bianca."

Dustin Elliott
Dustin Elliott

Dustin Elliott
Rocket Mortgage
95 Reviews
Nia Tiffany Loyd-Hudnall

" A couple of years ago I received and email from Rocket Mortgage. I clicked on a link and filled out a general questionnaire. I immediately received phone calls and emails from different ... A couple of years ago I received and email from Rocket Mortgage. I clicked on a link and filled out a general questionnaire. I immediately received phone calls and emails from different representatives. I became fearful about talking to individuals that I could not see and asked them to stop calling me. In December, after talking to two different individuals about their experiences with Rocket Mortgage, I decided to try again. I immediately told Dustin that I was uncomfortable with the process even though I knew it would save me money. Dustin was very patient from start to finish. He answered my questions, and I never had to wait long for a return call or email. I would say that my experience was perfect. However, there was a mild misunderstanding concerning the last payment of my January mortgage. I thought my last payment was December, however I needed to make the January payment. I am pleased with Rocket Mortgage and with the service that Dustin provided. He turned a life changing decision into a smooth transition for me and my family. Thank you Dustin and Thank you Rocket Mortgage. "

Nikki Mariner
Nikki Mariner

Nikki Mariner
Rocket Mortgage
95 Reviews
Nedi Benvin

"These days it is hard to find a pleasant, knowledgeable person on the other side of the phone line especially when you're taking some very important step in your life. Things like getting a mortgage ...These days it is hard to find a pleasant, knowledgeable person on the other side of the phone line especially when you're taking some very important step in your life. Things like getting a mortgage or refinancing your old mortgage. This is not a commercial or infomercial but a real-life experience. Recently I decided to refinance my mortgage. I called Rocket Mortgage. On the other side of the line was Mrs. Nikki Mariner, a banker with Rocket Mortgage company. From the beginning, I sensed that Mrs. Mariner was exactly what the doctor ordered. Knowledgeable, pleasant and spontaneous. Seldom I had a great talk with a customer representative like I had with Mrs. Mariner. Next time when you need a helping hand in buying or refinancing a house and when you'd rather have a friend on the other side of your inquiry than a predator, call Mrs. Nikki Mariner."

Tom Velten
Tom Velten

Tom Velten
Rocket Mortgage
95 Reviews
Peter Dutter

"I was looking for help with my mortgage from Wells Fargo, and I was denied. I was with that bank for almost 20 years and this was the very first time that I ever asked for help. Not only did my ...I was looking for help with my mortgage from Wells Fargo, and I was denied. I was with that bank for almost 20 years and this was the very first time that I ever asked for help. Not only did my request for help get denied, they tried to"steal"my home. Not knowing what to do, or where to turn to, I reached out to Rocket Mortgage (Rocket Mortgage) . The person who answered my plea for help, on the other end of the phone, was Tom Velten. What a godsend he was! He listened to my plea and he offered to look into my cause and Tom immediately got down to working on my loan. When I tell you that everything was seamless, it was seamless and extremely fast. Within 2 hours of my very first contact with Tom, we were well on our way to having our loan approved. Not even 2 weeks have passed and I'm heading to closing. Everything went exactly like Tom informed me that it would go. It's interesting to note that my mortgage payment went down by almost $100 per month and the new payment includes 2 credit cards that I'm going to pay off. I absolutely enjoyed working with Tom. I highly recommend him to anyone who is looking to obtain their very first mortgage or if you're looking to refinance. I will never, never, never deal with the greedy banks ever again, and Tom, I will be sending people your way. Thank you! Peter and Diane Dutter Clark's Summit, Pennsylvania"

Skyler Arnold
Skyler Arnold

Skyler Arnold
Rocket Mortgage
94 Reviews
Donielle Fichter

"I have to say that Skyler helped Rocket Mortgage retain a customer. My husband and I were ready to do our refinance with another company because of a horrible experience with another person that was ...I have to say that Skyler helped Rocket Mortgage retain a customer. My husband and I were ready to do our refinance with another company because of a horrible experience with another person that was NO help, didn’t care if she retained us as a customer, and came across as if she was trying to just get us off her checklist. We reached out in a last attempt for another person and thankfully got in touch with Skyler. He made our refinance process stress free. Skyler kept in contact with my husband and I throughout the ENTIRE process and Skyler answered any question we may have had. Skyler is the perfect example of customer service and he cares about the process from start to finish."

Ryan Banar
Ryan Banar

Ryan Banar
Rocket Mortgage
94 Reviews
Jessica Yakabouski

"Ryan was a true godsend for me and my husband. We had decided to buy our first home after our landlord passed away unexpectedly, and truth be told we had no idea what we were doing. A friend had ...Ryan was a true godsend for me and my husband. We had decided to buy our first home after our landlord passed away unexpectedly, and truth be told we had no idea what we were doing. A friend had recommended Rocket Mortgage, so I logged on one day, inspired by a house I’d seen for sale down the road. I was randomly paired with Ryan on the chat page and we were soon thereafter talking on the phone. He walked me through the initial process with extreme patience and understanding, and he helped me comprehend a lot of things I was unaware of going in. Within a short time, we were preapproved for our loan pending some extra paperwork. I couldn’t believe it! What made the entire experience so painless was Ryan. He had a well-informed and concise answer for every question we came up with, and we honestly felt like he cared about us and our situation. He didn’t simply go through the motions to get us approved. He was genuine, thoughtful, funny, and kind, and we couldn’t have asked for a better person to work with."

Cassidy Barkatt
Cassidy Barkatt

Cassidy Barkatt
Rocket Mortgage
94 Reviews
Jenelle Stargel

"I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able ...I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Rocket Mortgage and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are. Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest."