Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 43 of 446
Jonathan Zhang

"I started to know Cheryl Buss when I requested a mortgage quote from Rocket Mortgage online. Cheryl Buss called me shortly and introduced to me how Rocket Mortgage can help me with the mortgage. She ...I started to know Cheryl Buss when I requested a mortgage quote from Rocket Mortgage online. Cheryl Buss called me shortly and introduced to me how Rocket Mortgage can help me with the mortgage. She was very clear in explaining all involved fees related to the loan and closing. She also helped me to get a conditional loan approval letter (not pre-qualified letter) based on my qualification, which made my house searching easier. During the time when I was looking for houses, Cheryl followed up with me often. She is always reachable. Whenever I had any questions, she always got back to me quickly. One Friday evening I wrote an email to her asking some question regarding the interest rate disclosure document, she emailed me back in less than an hour at the weekend night. I was really impressed by her professionalism. With her help, I was able to close the deal in less than 35 days with no extra fees."

Chris Fangio

"Very quick process and Brett was efficient and easy to work with. Will recommend him to friends and family looking for mortgage or refinance loans."

Roseann Hernandez

"Customer oriented - making us feel comfortable , responds to questions asked with good answers and if he does not have the answers searches for them "

Warus Sell

"Kelsey is very customer oriented, has a friendly approach on the phone, and handles urgent situations well. Thanks!"

Darla Klausner

"One word to describe Charles and the attention he gave to our mortgage needs...excellent! We would recommend Charles to any of our friends or family members. Thank you Charles! "

Rebecca McLaughlin

"Very pleasant. Did not feel rushed, which is a first, when we have inquired or went through a loan process. So far, in our 40 years of buying or selling, this has been the BEST experience!!"

Clifford Isara

"Fabulous..so much more efficient and professional than Bank of America."

Meghann Doherty

"Nate was extremely helpful with me throughout my loan approval process and into closing. He was always available if I had any questions and worked hard to get me all the information i needed in a ...Nate was extremely helpful with me throughout my loan approval process and into closing. He was always available if I had any questions and worked hard to get me all the information i needed in a timely manner."

Josiquele Sutton

"Sam helping me have an amazing and easy experience with my loan. I super recommended him. Thank you so much for everything."

Janice Cameron

"Jacob was very helpful. He took time to explain each step making this process pain free. I highly recommend Rocket Mortgage to my friends "