Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 41 of 373
Melissa Murphy Green

"We would not have refinanced if it wasn’t for Aaron. We were told wrong information a few months earlier and he called to let us know about refinancing opportunities. I told him what happened and he ...We would not have refinanced if it wasn’t for Aaron. We were told wrong information a few months earlier and he called to let us know about refinancing opportunities. I told him what happened and he double checked the previous application and found incorrect information that prevented us from refinancing months earlier. We are so grateful for Aaron’s thoroughness and for reaching out to us. I give him the credit for this refinance happening and we are so happy!"

Darya Nikonova

"I recently had the pleasure of working with Graham for my first home loan, and I couldn’t be happier with the experience. From start to finish, he made the entire process incredibly smooth and ...I recently had the pleasure of working with Graham for my first home loan, and I couldn’t be happier with the experience. From start to finish, he made the entire process incredibly smooth and stress-free. Graham was professional, knowledgeable, and always available to answer my questions. He took the time to explain every step, ensuring I felt confident and informed throughout the journey. The communication was excellent, and he went above and beyond to secure the best loan options for me. What truly stood out was Graham’s dedication and efficiency. The paperwork was handled seamlessly, deadlines were met without any hassle, and I never felt overwhelmed. His expertise and personal approach made all the difference. If you're looking for a home loan expert who genuinely cares and makes the process effortless, I highly recommend Graham. Thank you for making my home-buying experience such a positive one. My family and I will forever be grateful 🙏"

Jeff Tolan

"Craig provided exceptional service from the beginning. We were away from home visiting family when an unexpected opportunity to purchase a second home came up. He was extremely knowledgeable of his ...Craig provided exceptional service from the beginning. We were away from home visiting family when an unexpected opportunity to purchase a second home came up. He was extremely knowledgeable of his products to offer us the best scenario for our situation and provided lightning-speed service at the highest level far beyond our expectations. He was amazingly available by phone and email to move things forward even late in the evening after hours. We couldn’t recommend Craig more highly and cannot think of anything that could have been done differently to make this experience better. We would definitely work with him again and have already recommended him to others! He is the ultimate mortgage specialist!"

Kat Snider

"I cannot say enough about the positive experience I had with Rocket Mortgage in general, but more specifically, with Ryan Lange. Not even my own mother could beat the speed at which he answered all...I cannot say enough about the positive experience I had with Rocket Mortgage in general, but more specifically, with Ryan Lange. Not even my own mother could beat the speed at which he answered all of my many (many) inquiries. His knowledge about the entire process is amazing, and he shepherded me through flawlessly. Ryan made Rocket Mortgage look like super-stars; he is a true asset to the company, but even more of an asset to the clients he serves. When I got my first mortgage a few years ago, I had been a long standing employee of one of the mega-banks, and the process was miserable, tedious, aggravating, and long. They repeatedly requested the same items we had already provided, and callbacks were even more of a rarity than answers to emails. Dealing with the same person more than once was also not very common, and they scrutinized every dime I earned and spent over the past several years as if I were a criminal being interrogated by the IRS. I dreaded going for another mortgage, expecting it to be worse than the first, but I can resoundingly say the experience with Ryan Lange and Rocket Mortgage was 100% positive, efficient, and fast. Ryan was our loan officer from the beginning, and regardless of what point in the process we reached, Ryan was right there to reassure my (overly) anxious heart and mind. He got it right the first time, every time, and I am so grateful for his expertise, knowledge, guidance, and patience. He made me feel like he worked for me personally rather than for his employer and as if I were his only client, which is certainly one of the hallmarks of stellar customer service. Not once was I made to feel like nothing more than a loan number as I had with my first mortgage, with my very own employer nonetheless. To anyone seeking a loan: If you found Ryan Lange, you can stop looking. You've come to the right man."

Jim Parks

"My experience with Breytan, could not have been better, he did his homework, and had the answers, When he made, the call! I have used Qucken Loans before, and met some good people, but, never as ...My experience with Breytan, could not have been better, he did his homework, and had the answers, When he made, the call! I have used Qucken Loans before, and met some good people, but, never as Professional, as him. To put it bluntly, HE HAD THE ANSWERS, to all my questions. After the first Phone call, I knew, my new mortgage rate, savings per month, cost of the loan, and how long it would take me to break even. The follow up was quick, I knew what I had to send him, and what they were working on, every day. I would recomend him to my family menbers."

Cynthia Olivarez Rooker

"Our experience with Moe was exceptional! We were very nervous to refinance with Rocket Mortgage because we have had our mortgage with our local bank since 1993. However, with the possibility of saving...Our experience with Moe was exceptional! We were very nervous to refinance with Rocket Mortgage because we have had our mortgage with our local bank since 1993. However, with the possibility of saving thousands of dollars per year intrigued our interest. Moe informed us about the history of Rocket Mortgage and explained the painless process of applying, submitting documentation and not having to take time off work to meet with a financial consultant. Moe was very customer service, friendly, personable and knowledgeable about Rocket Mortgage and the process from beginning to end. He kept us up-to-date throughout the entire process. It appeared too good to be true, but it was. I have shared my outstanding experience with many people and continue to encourage them to contact Rocket Mortgage through Moe! The experience is exactly how the commercials describe it; painless, quick and extremely customer friendly! We are very happy and please that we refinanced with Quick Loans, it has already saved us lots of money, stress and peace of mind! Thank you so much! Cynthia and James Rooker "

Deb Small

"This was my second refinancing through Andy and it was as successful as the first. For the first, I swear he performed miracles to get me out of a situation caused by my attorney during a bankruptcy ...This was my second refinancing through Andy and it was as successful as the first. For the first, I swear he performed miracles to get me out of a situation caused by my attorney during a bankruptcy (failure to reaffirm a mortgage) and returned me to stability with my home mortgage. This second time allowed me to capture the current rates for a 15 yr. mortgage at 3.5%. More surprisingly this only added roughly $160 to my monthly payments. My biggest motivator to refinance at this time is this will save me $66,000 in interest that I would have paid in interest for the balance of my mortgage. It's the smartest financial move I've made in decades. Andy made the process painless, speedy, and 'surprise'-free. I've sent two other friends/relatives his way and wouldn't hesitate to recommend him to anyone I know. Thanks again Andy!! Great to do business with you."

Lynna LePage

"We were given six months by our current landlord who wanted to remodeled the place we were living. Being as that is was Winter makes it difficult to find anything to rent let alone buy. Renting is so ...We were given six months by our current landlord who wanted to remodeled the place we were living. Being as that is was Winter makes it difficult to find anything to rent let alone buy. Renting is so expensive and application fee after application fee, we were depleting our funds. Frank got my husband hooked up with their credit expert Joel and told us exactly what we needed to do and quickly the points went up hence qualifying us for more house. Other lenders turn us away and saying we couldn't do certain things and that they couldn't help us. Frank made the magic happen. He crossed every t and dotted every eye. Always watching our backs for every little thing. Trying to find something before we had to be out of where we were was trying in itself , but his team got us to close even earlier that the predicted 30 to 45 days it takes for the process. A miracle indeed giving us more time to move. Thank you Frank and your team for making it happen. I am truly in awe and amazement. I know now why they call you Rocket Mortgage."

Angela Smith

"I have had nothing but a wonderfull experience with Rocket Mortgage, no Jumping Hoops to go through. I didn"t have to work to hard and never felt pressured or worried. My mind was always at ease when ...I have had nothing but a wonderfull experience with Rocket Mortgage, no Jumping Hoops to go through. I didn"t have to work to hard and never felt pressured or worried. My mind was always at ease when I asked a question, the whole team got back to me right away. My closings were done right at my home. Craig steered me in the right direction, and helped me to learn so much. Great ,Fantastic team. I would so recommend Rocket Mortgage . Best experience I ever had trying to get what I wanted accomplished. Your set up on my Rocket Mortgage is perfect, so easy to make my monthly pmts. Way TO GO Rocket Mortgage . I am a true believer and have faith in every one on the team. Thanks Always Mrs. Smith."

Chris Sticher

"I started working with Taylor in March of this year to begin long term discussions on new home purchase. It had been 15 years since taking a mortgage loan and given all the changes to the industry in ...I started working with Taylor in March of this year to begin long term discussions on new home purchase. It had been 15 years since taking a mortgage loan and given all the changes to the industry in that time I really needed someone to teach me and coach me through the process. Taylor jumped in immediately and even accommodated my schedule while I was in China for a month. He invested several months with me and answered all my questions. Rocket Mortgage has an impressive product and Taylor represents this industry very well. I highly recommend Taylor and would say "ask for him" if you want to be very well taken care of. Thank you Taylor for everything..."