"My experience with Bianka was top-notch! Her attributes included a great business demeanor accompanied with courtesy, kindness, going that extra step to answer all my questions (explaining as ...My experience with Bianka was top-notch! Her attributes included a great business demeanor accompanied with courtesy, kindness, going that extra step to answer all my questions (explaining as requested), being prompt with communications and expedient in all matters concerning the refinancing process. Highly appreciative I was that she was my representative in getting it all done!"