"It should be noted that I do not like working with "loan people" and I don't enjoy the loan process. During a recent purchase of a home I had what I would consider a poor experience. However, in ...It should be noted that I do not like working with "loan people" and I don't enjoy the loan process. During a recent purchase of a home I had what I would consider a poor experience. However, in working on a new opportunity with my realtor I received a recommendation to talk to Chris at Rocket Mortgage in order to secure a loan on an investment home. While that did not work out, no fault to Chris, I did commit to working with him on a refi. And it was a great experience. Chris has the knowledge, experience, and persistence, as well as patience, to make this particular loan process very simple and, to a degree, enjoyable. I saved money after reviewing numerous options, the on-line process is very efficient, and Chris managed everything from open to close. When I refi and/or buy another home I will work with Chris. And I will recommend Chris to anyone that asks if I know anyone that works with home loans. Even family. So stop reading this review and contact Chris Airriess (Don't try to pronounce his last name) today for the best loan experience you thought imaginable."