Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 39 of 359
Jeff Tolan

"Craig provided exceptional service from the beginning. We were away from home visiting family when an unexpected opportunity to purchase a second home came up. He was extremely knowledgeable of his ...Craig provided exceptional service from the beginning. We were away from home visiting family when an unexpected opportunity to purchase a second home came up. He was extremely knowledgeable of his products to offer us the best scenario for our situation and provided lightning-speed service at the highest level far beyond our expectations. He was amazingly available by phone and email to move things forward even late in the evening after hours. We couldn’t recommend Craig more highly and cannot think of anything that could have been done differently to make this experience better. We would definitely work with him again and have already recommended him to others! He is the ultimate mortgage specialist!"

Tom Rooney

"It was a real pleasure working with Alyssa. She was very profession land had expert product knowledge so she was able to answer my questions and the Rocket Mortgage process in words that were easy ...It was a real pleasure working with Alyssa. She was very profession land had expert product knowledge so she was able to answer my questions and the Rocket Mortgage process in words that were easy to understand. Alyssa's personality made working with her extremely pleasant. She returned all calls and emails promptly even on the weekend from home. Alyssa looked for ways to help the client resolve all financial issues through the loan process. Alyssa worked as if she was a family member, not a business person looking to sell a product or service Even after the loan was approved and closed, was available to help if needed. Alyssa is a credit to Rocket Mortgage and a valuable resource. When Rocket Mortgage recognition time comes, Alyssa deserves to be at the top of the list."

Nelda Spence

"I received a letter in the mail from Rocket Mortgage advising I was approved with no Loan Officer name. I called and immediately got Tim. He made me feel comfortable and took needed info. If there ...I received a letter in the mail from Rocket Mortgage advising I was approved with no Loan Officer name. I called and immediately got Tim. He made me feel comfortable and took needed info. If there seemed to be something hard to get, he tried to go a dif. route. He quickly quoted me what he thought would help me to lower my bills since I was retiring. He explained everything I needed to understand and he is more like my family - I can always get in touch with him if I have questions. I will recommend him to anyone I know. Thank you Tim, you have been a blessing. Nelda"

Kat Snider

"I cannot say enough about the positive experience I had with Rocket Mortgage in general, but more specifically, with Ryan Lange. Not even my own mother could beat the speed at which he answered all...I cannot say enough about the positive experience I had with Rocket Mortgage in general, but more specifically, with Ryan Lange. Not even my own mother could beat the speed at which he answered all of my many (many) inquiries. His knowledge about the entire process is amazing, and he shepherded me through flawlessly. Ryan made Rocket Mortgage look like super-stars; he is a true asset to the company, but even more of an asset to the clients he serves. When I got my first mortgage a few years ago, I had been a long standing employee of one of the mega-banks, and the process was miserable, tedious, aggravating, and long. They repeatedly requested the same items we had already provided, and callbacks were even more of a rarity than answers to emails. Dealing with the same person more than once was also not very common, and they scrutinized every dime I earned and spent over the past several years as if I were a criminal being interrogated by the IRS. I dreaded going for another mortgage, expecting it to be worse than the first, but I can resoundingly say the experience with Ryan Lange and Rocket Mortgage was 100% positive, efficient, and fast. Ryan was our loan officer from the beginning, and regardless of what point in the process we reached, Ryan was right there to reassure my (overly) anxious heart and mind. He got it right the first time, every time, and I am so grateful for his expertise, knowledge, guidance, and patience. He made me feel like he worked for me personally rather than for his employer and as if I were his only client, which is certainly one of the hallmarks of stellar customer service. Not once was I made to feel like nothing more than a loan number as I had with my first mortgage, with my very own employer nonetheless. To anyone seeking a loan: If you found Ryan Lange, you can stop looking. You've come to the right man."

Nick Math
Nick Math

Nick Math

Rocket Mortgage
100 Reviews
Cecilia Moore

"Working with Nick is like working with the Master of Calm. I have an anxiety disorder and it took a while to muster the courage to just call. Nick answered the phone and it has been a very pleasurable...Working with Nick is like working with the Master of Calm. I have an anxiety disorder and it took a while to muster the courage to just call. Nick answered the phone and it has been a very pleasurable experiencing. I never felt pressured, or like I was being slicked into, " a great deal." Nick is not only knowledgeable he is personable. He found the perfect program that met my needs and challenges. He walked me through each process and my questions and concerns were always welcomed . Nick provides fantastic customer service. He does what he says he will do. If something arises he finds a way to incorporate it or work around it. He returns phone calls promptly and answers emails usually within hours. He makes himself available through the whole process. Refinancing my house was amazingly quick, I could not believe how fast this process was. If you are thinking about a home purchase or a refinance, do yourself a favor and call Nick Math. He has a great company behind him, but that company has been made great by people like Nick Math. Call him, you won't regret it. Cecilia Moore 3201 W. Dakota St. Tucson, Az 85746 "

Jim Parks

"My experience with Breytan, could not have been better, he did his homework, and had the answers, When he made, the call! I have used Qucken Loans before, and met some good people, but, never as ...My experience with Breytan, could not have been better, he did his homework, and had the answers, When he made, the call! I have used Qucken Loans before, and met some good people, but, never as Professional, as him. To put it bluntly, HE HAD THE ANSWERS, to all my questions. After the first Phone call, I knew, my new mortgage rate, savings per month, cost of the loan, and how long it would take me to break even. The follow up was quick, I knew what I had to send him, and what they were working on, every day. I would recomend him to my family menbers."

Peter Dutter

"I was looking for help with my mortgage from Wells Fargo, and I was denied. I was with that bank for almost 20 years and this was the very first time that I ever asked for help. Not only did my ...I was looking for help with my mortgage from Wells Fargo, and I was denied. I was with that bank for almost 20 years and this was the very first time that I ever asked for help. Not only did my request for help get denied, they tried to"steal"my home. Not knowing what to do, or where to turn to, I reached out to Rocket Mortgage (Rocket Mortgage) . The person who answered my plea for help, on the other end of the phone, was Tom Velten. What a godsend he was! He listened to my plea and he offered to look into my cause and Tom immediately got down to working on my loan. When I tell you that everything was seamless, it was seamless and extremely fast. Within 2 hours of my very first contact with Tom, we were well on our way to having our loan approved. Not even 2 weeks have passed and I'm heading to closing. Everything went exactly like Tom informed me that it would go. It's interesting to note that my mortgage payment went down by almost $100 per month and the new payment includes 2 credit cards that I'm going to pay off. I absolutely enjoyed working with Tom. I highly recommend him to anyone who is looking to obtain their very first mortgage or if you're looking to refinance. I will never, never, never deal with the greedy banks ever again, and Tom, I will be sending people your way. Thank you! Peter and Diane Dutter Clark's Summit, Pennsylvania"

Joanne Haug

"When I first decided to refinance my mortgage with Rocket Mortgage, I called to inquire about the process and what refinance rates were. I had the pleasure of speaking with Daniel Conzelman. He was ...When I first decided to refinance my mortgage with Rocket Mortgage, I called to inquire about the process and what refinance rates were. I had the pleasure of speaking with Daniel Conzelman. He was wonderful to work with. He was very knowledgeable and professional and was able to answer all of my questions and concerns. I decided to proceed with the application and was amazed with how quickly the whole process took. I would definitely recommend Rocket Mortgage and Daniel to anyone who is interested in refinancing. You company is lucky to have him as an employee. Joanne Haug"

Darya Nikonova

"I recently had the pleasure of working with Graham for my first home loan, and I couldn’t be happier with the experience. From start to finish, he made the entire process incredibly smooth and ...I recently had the pleasure of working with Graham for my first home loan, and I couldn’t be happier with the experience. From start to finish, he made the entire process incredibly smooth and stress-free. Graham was professional, knowledgeable, and always available to answer my questions. He took the time to explain every step, ensuring I felt confident and informed throughout the journey. The communication was excellent, and he went above and beyond to secure the best loan options for me. What truly stood out was Graham’s dedication and efficiency. The paperwork was handled seamlessly, deadlines were met without any hassle, and I never felt overwhelmed. His expertise and personal approach made all the difference. If you're looking for a home loan expert who genuinely cares and makes the process effortless, I highly recommend Graham. Thank you for making my home-buying experience such a positive one. My family and I will forever be grateful 🙏"

Cynthia Olivarez Rooker

"Our experience with Moe was exceptional! We were very nervous to refinance with Rocket Mortgage because we have had our mortgage with our local bank since 1993. However, with the possibility of saving...Our experience with Moe was exceptional! We were very nervous to refinance with Rocket Mortgage because we have had our mortgage with our local bank since 1993. However, with the possibility of saving thousands of dollars per year intrigued our interest. Moe informed us about the history of Rocket Mortgage and explained the painless process of applying, submitting documentation and not having to take time off work to meet with a financial consultant. Moe was very customer service, friendly, personable and knowledgeable about Rocket Mortgage and the process from beginning to end. He kept us up-to-date throughout the entire process. It appeared too good to be true, but it was. I have shared my outstanding experience with many people and continue to encourage them to contact Rocket Mortgage through Moe! The experience is exactly how the commercials describe it; painless, quick and extremely customer friendly! We are very happy and please that we refinanced with Quick Loans, it has already saved us lots of money, stress and peace of mind! Thank you so much! Cynthia and James Rooker "