Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 39 of 357
Matthew Sarti
Matthew Sarti

Matthew Sarti
Rocket Mortgage
100 Reviews
Maura Teitelbaum

"Matthew was fantastic. The thing I appreciated most about him was his patience. I did not move quickly through this process. I stopped and started, had a lot of questions, disappeared for a bit, and ...Matthew was fantastic. The thing I appreciated most about him was his patience. I did not move quickly through this process. I stopped and started, had a lot of questions, disappeared for a bit, and then came back. He never missed a beat. To me, that shows real dedication and patience, which can be hard to find in any profession these days. He was always communicative. I could send a text or an email and he responded promptly and kept things moving forward. Whenever I had questions, he took the time to answer them. If I ran into issues submitting documents and needed alternatives, he helped me work through it. I highly recommend working with him. It was a great experience, an easy closing, and throughout the entire process he maintained a patient, positive attitude."

Chuck Sayed
Chuck Sayed

Chuck Sayed
Rocket Mortgage
100 Reviews
Randy Green

"Chuck was the first person I spoke with to get the ball rolling on applying for a mortgage. Due to the fact I was not in the states when I started the process we began with texts and were then able ...Chuck was the first person I spoke with to get the ball rolling on applying for a mortgage. Due to the fact I was not in the states when I started the process we began with texts and were then able to get to phone for a conversation. After I explained my situation that most of the [process would need to be online he was very understanding. He never made it seems like certain things could not be done even though I was not always able to call and talk directly with him. Chuck would always answer an email or text within a couple of hours. Even when I could not get in touch there was someone there who was up to speed and could answer questions. I appreciated everything Chuck did and the explanations he gave always made sense. Wished I could have kept him throughout the whole process but I understand what part of the team he was with . He was available for any questions pr concerns even after the closing date. Would request him again if we were looking for another mortgage through Rocket. Thanks again Chuck."

Aaron Cook
Aaron Cook

Aaron Cook
Rocket Mortgage
99 Reviews
Melissa Murphy Green

"We would not have refinanced if it wasn’t for Aaron. We were told wrong information a few months earlier and he called to let us know about refinancing opportunities. I told him what happened and he ...We would not have refinanced if it wasn’t for Aaron. We were told wrong information a few months earlier and he called to let us know about refinancing opportunities. I told him what happened and he double checked the previous application and found incorrect information that prevented us from refinancing months earlier. We are so grateful for Aaron’s thoroughness and for reaching out to us. I give him the credit for this refinance happening and we are so happy!"

Graham Dresselhouse
Graham Dresselhouse

Graham Dresselhouse
Rocket Mortgage
99 Reviews
Darya Nikonova

"I recently had the pleasure of working with Graham for my first home loan, and I couldn’t be happier with the experience. From start to finish, he made the entire process incredibly smooth and ...I recently had the pleasure of working with Graham for my first home loan, and I couldn’t be happier with the experience. From start to finish, he made the entire process incredibly smooth and stress-free. Graham was professional, knowledgeable, and always available to answer my questions. He took the time to explain every step, ensuring I felt confident and informed throughout the journey. The communication was excellent, and he went above and beyond to secure the best loan options for me. What truly stood out was Graham’s dedication and efficiency. The paperwork was handled seamlessly, deadlines were met without any hassle, and I never felt overwhelmed. His expertise and personal approach made all the difference. If you're looking for a home loan expert who genuinely cares and makes the process effortless, I highly recommend Graham. Thank you for making my home-buying experience such a positive one. My family and I will forever be grateful 🙏"

Breytan Melson
Breytan Melson

Breytan Melson
Rocket Mortgage
99 Reviews
Jim Parks

"My experience with Breytan, could not have been better, he did his homework, and had the answers, When he made, the call! I have used Qucken Loans before, and met some good people, but, never as ...My experience with Breytan, could not have been better, he did his homework, and had the answers, When he made, the call! I have used Qucken Loans before, and met some good people, but, never as Professional, as him. To put it bluntly, HE HAD THE ANSWERS, to all my questions. After the first Phone call, I knew, my new mortgage rate, savings per month, cost of the loan, and how long it would take me to break even. The follow up was quick, I knew what I had to send him, and what they were working on, every day. I would recomend him to my family menbers."

Andy Richey
Andy Richey

Andy Richey
Rocket Mortgage
99 Reviews
Deb Small

"This was my second refinancing through Andy and it was as successful as the first. For the first, I swear he performed miracles to get me out of a situation caused by my attorney during a bankruptcy ...This was my second refinancing through Andy and it was as successful as the first. For the first, I swear he performed miracles to get me out of a situation caused by my attorney during a bankruptcy (failure to reaffirm a mortgage) and returned me to stability with my home mortgage. This second time allowed me to capture the current rates for a 15 yr. mortgage at 3.5%. More surprisingly this only added roughly $160 to my monthly payments. My biggest motivator to refinance at this time is this will save me $66,000 in interest that I would have paid in interest for the balance of my mortgage. It's the smartest financial move I've made in decades. Andy made the process painless, speedy, and 'surprise'-free. I've sent two other friends/relatives his way and wouldn't hesitate to recommend him to anyone I know. Thanks again Andy!! Great to do business with you."

Daniel Conzelman
Daniel Conzelman

Daniel Conzelman
Rocket Mortgage
98 Reviews
Joanne Haug

"When I first decided to refinance my mortgage with Rocket Mortgage, I called to inquire about the process and what refinance rates were. I had the pleasure of speaking with Daniel Conzelman. He was ...When I first decided to refinance my mortgage with Rocket Mortgage, I called to inquire about the process and what refinance rates were. I had the pleasure of speaking with Daniel Conzelman. He was wonderful to work with. He was very knowledgeable and professional and was able to answer all of my questions and concerns. I decided to proceed with the application and was amazed with how quickly the whole process took. I would definitely recommend Rocket Mortgage and Daniel to anyone who is interested in refinancing. You company is lucky to have him as an employee. Joanne Haug"

Chris Coullard
Chris Coullard

Chris Coullard
Rocket Mortgage
98 Reviews
Dave Martin

"I was a loan officer in the Wild West mortgage days of the early 2000's so I've seen good loan officers and I've seen some not so good ones. I shopped my refinance with three other lenders, including...I was a loan officer in the Wild West mortgage days of the early 2000's so I've seen good loan officers and I've seen some not so good ones. I shopped my refinance with three other lenders, including my current lender that wasn't Rocket Mortgage (Rocket Mortgage). After speaking with Chris, he was detail-oriented, professional, and very knowledgeable about the entire mortgage process with Rocket Mortgage. So much so, he put the other loan officers to shame! So we decided to refi w/Rocket Mortgage and I'm very happy that we did! When doing a mortgage loan, the process is usually pretty easy, unless something unforeseen pops up. This is where the good mortgage companies separate themselves from the average ones, by coming up with a workable solution, and this situation happened to me. Our home appraised for 15% less than even Rocket Mortgage had projected! This was due to the appraiser using year old comps and ignoring newer model-match comps. I put together a property profile of all the recent sales in my area and despite showing 5 model-matches that sold within 6 months, the appraiser wouldn't adjust his valuation! I thought the loan was killed because the value put me under 20% equity in my house, meaning I'd still have PMI. But Rocket Mortgage contacted me saying they had a solution. I didn't return their calls for a couple weeks thinking whatever their solution was, it involved PMI so it makes no sense to move forward. Luckily they called me one day and I picked up the phone! While their solution did involve PMI, the PMI payment itself was less than 1/3rd my current PMI payment because I had over 10% equity in the house. In addition, the PMI automatically falls off after 30 months. After doing the math, I'd pay the same amount in PMI w/my current mortgage in one year! So we decided to refi into a 15 year loan and we've been happy since! Thanks Chris for all you've done for us and I'll definitely be referring my friends and family to you. Dave"

Nathan Cova
Nathan Cova

Nathan Cova
Rocket Mortgage
98 Reviews
Bev Reinhardt

"We contacted Nate around the holidays to discuss our refinance loan so that we could begin a major renovation of our home. We explained early on that we were soon to sign contracts and begin the ...We contacted Nate around the holidays to discuss our refinance loan so that we could begin a major renovation of our home. We explained early on that we were soon to sign contracts and begin the renovations and if there were any delays, we would lose some of the subcontractors for an unspecified period. Nate responded by making sure he was available no matter what day we called and took a personal approach into making sure we could meet our timeline. We closed one week before the deadlines although we had to finance the project out of pocket for two weeks to hold the one contractor on site. You could not get this level of service from a bank. Great Job Nate and Thank you so much!"

Craig Ford
Craig Ford

Craig Ford
Rocket Mortgage
98 Reviews
Angela Smith

"I have had nothing but a wonderfull experience with Rocket Mortgage, no Jumping Hoops to go through. I didn"t have to work to hard and never felt pressured or worried. My mind was always at ease when ...I have had nothing but a wonderfull experience with Rocket Mortgage, no Jumping Hoops to go through. I didn"t have to work to hard and never felt pressured or worried. My mind was always at ease when I asked a question, the whole team got back to me right away. My closings were done right at my home. Craig steered me in the right direction, and helped me to learn so much. Great ,Fantastic team. I would so recommend Rocket Mortgage . Best experience I ever had trying to get what I wanted accomplished. Your set up on my Rocket Mortgage is perfect, so easy to make my monthly pmts. Way TO GO Rocket Mortgage . I am a true believer and have faith in every one on the team. Thanks Always Mrs. Smith."