Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 39 of 373
Ruidoso Kathy

"As a real estate professional, I’ve had the opportunity to work with many lenders, and Rocket Mortgage consistently stands out for all the right reasons. Their team is responsive, knowledgeable, and ...As a real estate professional, I’ve had the opportunity to work with many lenders, and Rocket Mortgage consistently stands out for all the right reasons. Their team is responsive, knowledgeable, and genuinely invested in making the home-buying process as smooth as possible for both clients and agents. Communication is a major priority in any transaction, and Rocket Mortgage excels in this area. They keep everyone—buyers, agents, and title companies—in the loop at every stage, which helps prevent surprises and delays. Their online systems are user-friendly and efficient, and their loan officers are proactive about solving issues before they become problems. Rocket Mortgage has become one of my go-to lenders, and I always look forward to working with their team on future deals."

Dwight Davis

"Renee was very helpful from my first contact with her, and also the most knowledgeable of the mortgage company representatives I initially spoke with when considering different companies for a ...Renee was very helpful from my first contact with her, and also the most knowledgeable of the mortgage company representatives I initially spoke with when considering different companies for a mortgage refi. Once I decided to go with Rocket/Rocket Mortgage (in large part because I felt Renee really knew what she was talking about), Renee was very quick in responding to any email queries I sent to her. After another Rocket associate became involved in processing my application, Renee kept in touch to ensure that everything was staying on track. The process itself dragged on longer than I would have liked, primarily because my work as a freelance writer meant I needed to submit a variety of proofs of employment and income. Throughout that extended process, both Renee and her Rocket associate were very helpful and encouraging. Ultimately, the refi went through, so everything worked out well."

Tom Rooney

"It was a real pleasure working with Alyssa. She was very profession land had expert product knowledge so she was able to answer my questions and the Rocket Mortgage process in words that were easy ...It was a real pleasure working with Alyssa. She was very profession land had expert product knowledge so she was able to answer my questions and the Rocket Mortgage process in words that were easy to understand. Alyssa's personality made working with her extremely pleasant. She returned all calls and emails promptly even on the weekend from home. Alyssa looked for ways to help the client resolve all financial issues through the loan process. Alyssa worked as if she was a family member, not a business person looking to sell a product or service Even after the loan was approved and closed, was available to help if needed. Alyssa is a credit to Rocket Mortgage and a valuable resource. When Rocket Mortgage recognition time comes, Alyssa deserves to be at the top of the list."

Nik Zemla
Nik Zemla

Nik Zemla

Rocket Mortgage
100 Reviews
James Wink

"A Lifesaver in the World of Finance We had nearly given up hope—multiple lenders had turned us away, and the path forward looked impossible. Then we found Nik Zemla, and everything changed. Nik is a ...A Lifesaver in the World of Finance We had nearly given up hope—multiple lenders had turned us away, and the path forward looked impossible. Then we found Nik Zemla, and everything changed. Nik is a rare kind of professional: resilient, creative, and deeply committed. As a Triple Crown Banker, his expertise isn't just impressive—it’s life-changing. He never gave up on us. Through persistence and insight, he navigated our complex situation and secured a home equity loan refinance that others wouldn’t even consider. Thanks to his dedication, we were able to reduce our debt and regain hope—not only for financial stability today, but for the dream of full freedom tomorrow. If you’re looking for someone who combines strategy with heart, who treats your challenge as his mission, Nik Zemla is that person. We can’t recommend him highly enough."

Thomas Kenney

"It should be noted that I do not like working with "loan people" and I don't enjoy the loan process. During a recent purchase of a home I had what I would consider a poor experience. However, in ...It should be noted that I do not like working with "loan people" and I don't enjoy the loan process. During a recent purchase of a home I had what I would consider a poor experience. However, in working on a new opportunity with my realtor I received a recommendation to talk to Chris at Rocket Mortgage in order to secure a loan on an investment home. While that did not work out, no fault to Chris, I did commit to working with him on a refi. And it was a great experience. Chris has the knowledge, experience, and persistence, as well as patience, to make this particular loan process very simple and, to a degree, enjoyable. I saved money after reviewing numerous options, the on-line process is very efficient, and Chris managed everything from open to close. When I refi and/or buy another home I will work with Chris. And I will recommend Chris to anyone that asks if I know anyone that works with home loans. Even family. So stop reading this review and contact Chris Airriess (Don't try to pronounce his last name) today for the best loan experience you thought imaginable."

Tiffani Smith

"I would give Sarah 10+ stars if you would let me. I really felt she went out of her way to help me. First, she really took the time to listen to my very difficult situation, and seemed to look for ...I would give Sarah 10+ stars if you would let me. I really felt she went out of her way to help me. First, she really took the time to listen to my very difficult situation, and seemed to look for any possible way or exception in the rules to help me, and she succeeded in finding me a way. I am very grateful to Sarah as well as the underwriters and everyone else involved at Rocket Mortgage for allowing me to refinance my home; I needed to get my ex husbands name off the mortgage or could have been forced to sell. Thank you again for helping me. I am already sleeping much better thanks to you."

Vin Smith

"Andre Hewitt Alvarez was my loan officer and he is very knowledgeable. This was the best experience ever. They/he did everything from start to finish on point!!!!! Andre Hewitt Alvarez stated ...Andre Hewitt Alvarez was my loan officer and he is very knowledgeable. This was the best experience ever. They/he did everything from start to finish on point!!!!! Andre Hewitt Alvarez stated exactly how things would go on the 1st phone call and that is exactly how it went. We closed in less than 30 days. He was awesome to work with!!!! He would answer all emails, and all text at any time of the day…. etc. I would strongly recommend them/him to anyone thinking of buying a home, or refinancing. It was so smooth I was in disbelief. They/He are definitely good at communicating every single thing through the Rocket Mortgage system on their website. Thank You so much!!!!!!!!!!!! Quick, easy and painless. Rocket Mortgage made it really easy and comfortable for me. He stayed with me throughout and made me feel better by answering every question I had. Also that he didn’t force me to make any decision that I wasn’t comfortable in... The whole process, from the start to closing, was well organized. If you needed any clarity on any documents requested, they responded very quickly to ensure you do not get confused. I will tell everyone to go with Rocket Mortgage!!! And ask for Andre Hewitt Alvarez!!!!!!! Thanks Again "

Connie MacLean Abbott

"He was helpful, answered all my questions fully, encouraged me when I was getting discouraged. It took a while to get my loan, but it is because I have a complicated financial situation that needed ...He was helpful, answered all my questions fully, encouraged me when I was getting discouraged. It took a while to get my loan, but it is because I have a complicated financial situation that needed thorough examination. We want them to take our word for it, but not everyone tells the truth so while I hated the waiting I understand their wanting verification. I worked with Whitney Carey throughout this process and she was a true rock and listened to my endless whining and complaining, the employees at Rocket Mortgage ROCK. Be patient people if you don't have a simple debt to income it takes time, they are there to help you. We closed and with all that is going on in my finances, I do have good credit btw. They hung in there and worked hard to get me my loan. Most people's loans are probably not that complicated. It can be frustrating as they wade through intricate details of your expenses and income, but hang in there if you are honest and have good credit they will get you what you want in the end if you qualify. "

Cecilia Moore

"Working with Nick is like working with the Master of Calm. I have an anxiety disorder and it took a while to muster the courage to just call. Nick answered the phone and it has been a very pleasurable...Working with Nick is like working with the Master of Calm. I have an anxiety disorder and it took a while to muster the courage to just call. Nick answered the phone and it has been a very pleasurable experiencing. I never felt pressured, or like I was being slicked into, " a great deal." Nick is not only knowledgeable he is personable. He found the perfect program that met my needs and challenges. He walked me through each process and my questions and concerns were always welcomed . Nick provides fantastic customer service. He does what he says he will do. If something arises he finds a way to incorporate it or work around it. He returns phone calls promptly and answers emails usually within hours. He makes himself available through the whole process. Refinancing my house was amazingly quick, I could not believe how fast this process was. If you are thinking about a home purchase or a refinance, do yourself a favor and call Nick Math. He has a great company behind him, but that company has been made great by people like Nick Math. Call him, you won't regret it. Cecilia Moore 3201 W. Dakota St. Tucson, Az 85746 "

Tom Powell

"At first, as natural instincts may suggest, I thought this was just good salesmanship. But very quickly I came to learn that Jorge had a real-life interest in helping me. We discussed a variety of ...At first, as natural instincts may suggest, I thought this was just good salesmanship. But very quickly I came to learn that Jorge had a real-life interest in helping me. We discussed a variety of options, and he knew that I didn't have to do anything, with 3 years left on a very good rate. But, with rates beginning to rise, and the logic of haven't the certainty of a payment, we refinanced. And, even though the appraisal was less than expected, and with some objection on my part, he nevertheless was able to structure a refinance that met the criteria that we had originally considered. Jorge is obviously a family man, with a positive work ethic, and made me feel comfortable, all through the process. I would be glad to recommend him to others. Thanks, Jorge ... and hope you and your family are well."